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    Viva Wyndham Maya

    Paseo Xaman-Ha, Mza. Lote Holetero 5 | Playacar, Playa del Carmen 77710, Mexico
    +1 800-484-2651
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    12/30/2017 12/31/2017
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    Traveler (7704)
    Pool & Beach (2019)
    Room & Suite (978)
    Overview
    • Excellent32%
    • Very good45%
    • Average15%
    • Poor5%
    • Terrible3%
    Travelers talk about
    “don diego” (109 reviews)
    “pool bar” (207 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Suites
    Poolside Bar
    Fitness center
    Concierge
    Spa
    Wheelchair access
    Business Center
    Dry Cleaning
    Tennis Court
    Kids Club
    Housekeeping
    Babysitting
    Private Balcony
    3.5 Star Hotel
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    Rooms
    Dec 30Dec 31
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (6,804)
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    1 - 5 of 2,647 reviews

    Reviewed 1 week ago via mobile

    We come to this Resort every year and when we were there December 2016, we were absolutely disappointed about the resort, staff,food. This year we definitely had a way nicer experience, staff was friendly not swearing around loud and not on there phones constantly, the...More

    2  Thank b_jelly1990
    Response from feedbackma, Director General at Viva Wyndham MayaResponded 1 week ago

    Dear guest, Thank you for your review of the Viva Wyndham Maya. We appreciate you taking the time to provide feedback regarding your recent stay and we are pleased to see that your expectations were exceeded. Your kind comments in regards to the improvements in...More

    Hotel's Favorite
    Reviewed 4 weeks ago via mobile

    This was our first time at this resort and we would definitely go back. The staff are all very welcoming and helpful. The lady cleaning our room was outstanding. I wish I could thank her personally. 11 out of the 14 days we were there...More

    2  Thank sheris249
    Response from feedbackma, Director General at Viva Wyndham MayaResponded 4 weeks ago

    Dear guest, We sincerely appreciate your positive review about your vacation at Viva Wyndham Maya. Our goal is to provide our guests with enjoyable and happy vacation experiences. We are glad to know that we have achieved this and we look forward to welcoming you...More

    Reviewed 1 week ago

    I recently stayed at this all-inclusive for 5 days on a really great deal. for the most part I was okay with my stay, but only because of the cost. My level of disappointment would have increased exponentially with the price. Here are some bullet...More

    4  Thank ClarkGriswald_10
    Response from feedbackma, Director General at Viva Wyndham MayaResponded 1 week ago

    Dear customer, It is satisfactory to receive your positive feedback and to know that we fulfilled your expectations during your stay at Viva Wyndham Maya. We value your positive comments about the excellent price-quality relationship of our All Inclusive Resort. We will take your observations...More

    Reviewed 1 week ago

    Just got home from a 2-week vacation with family and friends and before i start, do not stay at an all inclusive resort for a 2-week period, because of the food. I will come back to that later. Lets start with the highlights: + The...More

    7  Thank A J
    Response from feedbackma, Director General at Viva Wyndham MayaResponded 1 week ago

    Dear customer, It is really satisfactory to receive your positive feedback and to know that we fulfilled your expectations during your stay at Viva Wyndham Maya. We will take your observations into consideration, as they will assist us in our ongoing commitment to improve our...More

    Reviewed 3 weeks ago

    We made our reservation in January for an apartment (A & B) and an extra hotel room in the club area. We recieved 3 hotel rooms. Non of them Club level rooms. After making a scene we were moved to club level rooms on Friday,...More

    6  Thank John J
    Response from feedbackma, Director General at Viva Wyndham MayaResponded 2 weeks ago

    Dear Guest, On behalf of Viva Wyndham Resorts, we would like to thank you for visiting our Resort during your recent vacation to the Riviera Maya and your loyalty to our brand. Thank you very much for taking the time and trouble to bring these...More

    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Beachfront
    • Bar/Lounge
    • Breakfast included
    • Free Internet
    • Spa
    • Hotel Amenities
    • Free Parking
    • Business Center with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • $184 - $628 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #35 Family Hotel in Playa del Carmen
    • #47 Top resorts Hotel in Playa del Carmen
    • #55 Spa Hotel in Playa del Carmen
    • #61 On the Beach Hotel in Playa del Carmen
    • #74 Romantic Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 604
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, BookIt.com, Hotwire, getaroom.com, HotelsforEveryone, TripOnline SA and Cancelon so you can book your Viva Wyndham Maya reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Viva Wyndham Maya Hotel Playa Del Carmen ,
    • Viva Maya ,
    • Maya Viva Wyndham ,
    • Wyndham Hotel Playa Del Carmen ,
    • Wyndham Playa Del Carmen ,
    • Playa Del Carmen Wyndham ,
    • Wyndham Maya ,
    • Viva Wyndham Maya Riviera Maya/Playa Del Carmen, Mexico
    Add Photo Photos
    Traveler (7704)
    Pool & Beach (2019)
    Room & Suite (978)
    Dining (706)
    Hotel & Grounds (4080)
    Family and Play Areas (214)
    Bathroom (110)
    Business Center & Event Rooms (13)
    Nearby
    Sponsored by:
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    Ask a question
    Questions & Answers
    jnrsantacruz
    December 15, 2017|
    Answer
    Response from feedbackma | Property representative |
    Dear Guest, We kindly inform you that we do not have a performance at the Viva Wyndham Maya that includes fire dancers. Thank you for your attention and we remain at your entire disposal in case of any further... More
    0
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    Andrea T
    December 13, 2017|
    Answer
    Response from feedbackma | Property representative |
    Dear Guest, As part of our all-inclusive package guests are able to make 3 dinner reservations for our a la carte restaurants during a 9 night stay. The remaining nights you may enjoy the different theme-nights at the... More
    0
    Votes
    Google Translation
    Room Tips
    "Rooms with Showers and ask to be near beach and main pool. Read small print and ask questions."
    Read review
    "bottom floors are more for older travelers, no elevators at this resort."
    Read review
    "Find a different hotel"
    Read review
    "If you like to be close to the beach take the rooms in section A starting with numbers 1000 or section B..."
    Read review
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