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    Viva Wyndham Maya

    Paseo Xaman-Ha, Mza. Lote Holetero 5 | Playacar, Playa del Carmen 77710, Mexico
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    9/10/2017 9/11/2017
    Traveler (7541)
    Pool & Beach (1991)
    Room & Suite (968)
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    Overview
    • Excellent32%
    • Very good45%
    • Average15%
    • Poor5%
    • Terrible3%
    Travelers talk about
    “don diego” (107 reviews)
    “pool bar” (207 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Suites
    Poolside Bar
    Fitness center
    Concierge
    Spa
    Wheelchair access
    Business Center
    Dry Cleaning
    Tennis Court
    Kids Club
    Babysitting
    Private Balcony
    3.5 Star Hotel
    All hotel details
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    Rooms
    Sep 10Sep 11
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (6,623)
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    1 - 5 of 2,616 reviews

    Reviewed 5 days ago

    The hotel itself was lovely with a great location, the rooms were clean and bright and the shower was excellent. However the food - wow what a disappointment it was bloody awful. Pretty much slop - the best things were the fresh omelettes man that...More

    Thank XYUandbeyond
    Response from feedbackma, Director General at Viva Wyndham MayaResponded 3 days ago

    Dear customer, Thank you for sharing your comments on your recent vacation to the Riviera Maya. We can assure you that all of our clients’ opinions are very important to us as it is the most reliable source of information to improve our services and...More

    Hotel's Favorite
    Reviewed July 15, 2017

    This is a smaller resort than the Wyndham down the street, and you can tell. A lot more attention to detail, and customer service. The average age here is about 45, so no drunk parties. The nightly show is great, and worth the effort to...More

    2  Thank Dale S
    Response from feedbackma, Director General at Viva Wyndham MayaResponded 4 weeks ago

    Dear customer, Thank you for giving us the opportunity to serve you at Viva Wyndham Maya. We are glad to know that you had the chance to enjoy your vacation at our resort. It is a pleasure to know that our services and facilities met...More

    Reviewed 6 days ago

    We stayed here for two weeks (last week of July and first week of August). We booked this thinking it is 4 star property, but this is 3 star. If you were in Mexico or Cuba before you will understand what I am talking about....More

    1  Thank hocunecu
    Response from feedbackma, Director General at Viva Wyndham MayaResponded 4 days ago

    Dear customer, We appreciate the time you dedicated to write your remarks about your stay at the Riviera Maya. Your review will assist us in our commitment to continuously improve in all aspects of our operations. Thank you for the opportunity to serve you at...More

    Reviewed 6 days ago

    The resort itself is just average. very disappointed with their free wifi in the lobby BUT the majority of staff are hardworking and try to make our stay enjoyable. Special thanks and appreciation to Arteza manager Marco who went out of the way to listen...More

    Thank lovetravel521
    Response from feedbackma, Director General at Viva Wyndham MayaResponded 5 days ago

    Dear guest, Thank you for your kind review. We are glad that your overall appreciation of our Resort, its services and facilities was positive, but regret that not everything was perfect. Thank you once more for your constructive feedback and we hope that we will...More

    Reviewed 1 week ago

    We booked in August for an October vacation and got a great deal! We traveled with 4 adults ages 25-28 and had a great time. Pros: Fast check in; while they were completing our check-in as we were early, we went and had lunch in...More

    1  Thank Lucia D
    Response from feedbackma, Director General at Viva Wyndham MayaResponded 6 days ago

    Dear Guest, We appreciate your valuable feedback about your stay at our property in Playa del Carmen. It is really rewarding to read your positive comments and we are glad to know that your stay at Viva Wyndham Maya was enjoyable and that you were...More

    Royal Hideaway Playacar
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Beachfront
    • Bar/Lounge
    • Breakfast included
    • Free Internet
    • Spa
    • Hotel Amenities
    • Free Parking
    • Business Center with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    Details
    • Price range
    • $148 - $448 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #47 Top resorts Hotel in Playa del Carmen
    • #49 Family Hotel in Playa del Carmen
    • #54 Spa Hotel in Playa del Carmen
    • #60 On the Beach Hotel in Playa del Carmen
    • #74 Romantic Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 604
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, BookIt.com, Hotwire, HotelsforEveryone, HotelQuickly and getaroom.com so you can book your Viva Wyndham Maya reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Viva Wyndham Maya Hotel Playa Del Carmen ,
    • Viva Maya ,
    • Maya Viva Wyndham ,
    • Wyndham Hotel Playa Del Carmen ,
    • Wyndham Playa Del Carmen ,
    • Playa Del Carmen Wyndham ,
    • Wyndham Maya ,
    • Viva Wyndham Maya Riviera Maya/Playa Del Carmen, Mexico
    Add Photo Photos
    Traveler (7541)
    Pool & Beach (1991)
    Room & Suite (968)
    Dining (704)
    Hotel & Grounds (3960)
    Family and Play Areas (213)
    Bathroom (109)
    Business Center & Event Rooms (12)
    Nearby
    Sponsored by:
    Hotel Riu Playacar
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    .07 miles away
     
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    .15 miles away
     
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    5,764 reviews
    .19 miles away
     
    Sandos Playacar Beach Resort
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    .44 miles away
     
    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Travellover2224
    August 14, 2017|
    AnswerShow all 2 answers
    Response from feedbackma | Property representative |
    Dear Guest, Please be informed that our Resort offers 24 hours of Food & Beverage services at the different Bars and Restaurants. At the buffet ‘La Terraza’ we serve breakfast from 6.30 AM until 11 AM, lunch from 12.30 PM... More
    0
    Votes
    Google Translation
    NolaTiff2017
    August 9, 2017|
    Answer
    Response from feedbackma | Property representative |
    Dear Customer, Thank you for choosing to stay at the Viva Wyndham Maya for your upcoming vacation. You are able to book your transfer service directly with our Excursion Department ‘Viva Excursions’ for an additional... More
    0
    Votes
    Google Translation
    SteezyLemur
    August 4, 2017|
    AnswerShow all 2 answers
    Response from feedbackma | Property representative |
    Dear guest, Thank you for contacting us about your concerns. We kindly inform you that Viva Wyndham Maya carefully selects the products and suppliers in order to guarantee the high quality of our All-Inclusive services you... More
    1
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    Room Tips
    "try to get a room away from the pool stick to a second floor ocean or garden view"
    Read review
    "Rooms 22xx with even numbers overlook service road = more quite, Room with smaller number is closer to the..."
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    "Rooms close to beach and swimming pool will save you some walking time"
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    "Ground rooms are great, but you can hear them wheeling the trolleys in the morning"
    Read review
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