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Viva Wyndham Maya

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5,891 Reviews from our TripAdvisor Community

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Showing 2,478: English reviews
Pickering, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This is our third trip to Playa Del Carmen, and first time at this resort. We had stayed at the Azteca last year. Resort is very clean, and well maintained. Suitable for any type of vacation you could desire. Lots of options, activities to keep you busy, or, (the option we chose), quiet relaxation by the adult pool. As with... More 

Helpful?
Thank DavidinPickering
Amiens, France
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel is really cute, next to the famous Riu Palace, it is for me worth 5 stars. The room we choose was ocean view, we had the view to the pools, beach and the island of Cozumel... Room deep cleaned everyday, with a small animal made out of towel in the bed waiting for us. Really quiet (even with... More 

Helpful?
2 Thank BenDtraveler17
feedbackma, Director General at Viva Wyndham Maya, responded to this review

Dear customer, We really appreciate your excellent review published on TripAdvisor. We are grateful for your kind remarks and we are especially happy to know that you had a memorable wedding proposal at our Resort. Thank you for recommending Viva Wyndham Maya and please do not forget that we will be pleased to welcome you back anytime. Best regards, General... More 

Hamilton, Ontario, Canada
Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 1 week ago

Got off the plane, hotter then you know what. Lobby was small and staff not very friendly. Room was small, very clean but air conditioner not working. Free wifi...didn't work. Mini fridge in room but not stocked, some rooms didn't have fridge. 1 bottle of complimentary water per room, you can refill that bottle at the bar or buy water... More 

Helpful?
Thank Angie C
feedbackma, Director General at Viva Wyndham Maya, responded to this review

Dear guest, Thank you for your detailed review of our Resort, its facilities and services. Rest assured that your comments and observations will be taken into consideration. For your information we would like to mention that one of Viva Wyndham Resorts main concerns is the practice of Sustainable Tourism. Our policy of providing one bottle of water per room on... More 

Toronto, Canada
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Overall, we recommend it to our friends for it's reasonable price and the quality of the beach. We booked it on Sunwing, which offered the free round-trip shuttle from airport to the resort. Viva Wyndham is located in a resort village, and it's the last stop of the shuttle bus. Comparing to other resort in the same village (like the... More 

Helpful?
1 Thank Sophia J
feedbackma, Director General at Viva Wyndham Maya, responded to this review

Dear customer, Thank you so much for your valuable comments on your vacation at Viva Wyndham Maya. It is very important for us to receive feedback from our guests and to know that you had a pleasant vacation. We are happy to read that our price-quality relationship exceeded your expectations. Please remember that we will be glad to welcome you... More 

Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We spent nice relaxing two weeks in this hotel. The resort is one of the smaller ones in the destination, which was definitely a big advantage. Room were big, nice and clean, main restaurant offering large variety of food - both international and Mexican. There were always plenty of seats available, we never had to wait to be seated. A-la-carte... More 

Helpful?
1 Thank Ka777M
feedbackma, Director General at Viva Wyndham Maya, responded to this review

Dear customer, We really appreciate your review published on TripAdvisor. We are grateful for your remarks and especially we are happy to know that you had a great vacation at our resort. Thank you for recommending Viva Wyndham Maya. Please do not forget that we will be pleased to welcome you back at anytime. Best regards, General Manager Viva Wyndham... More 

Montreal, Canada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We visited this resort in early Sept 2016. Forecasts called for rain every day but anyone who has traveled down south knows this changes in an instant. Out of the entire week, we had a cumulative total of around 1 hour of rain, not bad at all! The weather ended up being scorching for a few of those days, reaching... More 

Helpful?
2 Thank Brandon F
feedbackma, Director General at Viva Wyndham Maya, responded to this review

Dear customer, We sincerely appreciate your positive review about your vacation at Viva Wyndham Maya. Our goal is to provide all of our guests with enjoyable and happy vacation experiences. We are glad to know that we have achieved this. We look forward to welcoming you back soon at our Resort. Thank you for choosing to stay at Viva Wyndham... More 

East TN
Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Surprise bachelorette party to Riviera Maya. The resort was clean, the beach was decent. The food was average, they mostly had the same foods out at every meal. The Mexican restaurant in the middle of the resort is the best! the staff was friendly. If you like all inclusive touristy resorts this one is great, it's nice but I wouldn't... More 

Helpful?
Thank Ncjdivadancer
feedbackma, Director General at Viva Wyndham Maya, responded to this review

Dear customer, Thank you for your review regarding your recent visit to the Riviera Maya. It is very nice to read your good remarks about our services and facilities. Also we are very happy to know that we were able to exceed your expectations due to the excellent price/quality relationship. We look forward to your next stay at our Resort... More 

Los Angeles, California
1 review
2 of 5 stars Reviewed 4 weeks ago

Checked in on sunday and front desk did not explain anything about the hotel nor our room. Once we got to the room it was not what we asked and paid for. We were told by the so called manager that they were out of "king bed rooms with the ocean view" until the next day. We were instructed to... More 

Helpful?
Thank biancab09
feedbackma, Director General at Viva Wyndham Maya, responded to this review

Dear customer, Please accept a sincere apology for any inconvenience that you might have experienced during your recent stay in the Mayan Riviera. We appreciate the time you dedicated to write your remarks about your vacation. Your comments will assist us in our commitment to improve in all aspects of our operations. It is our priority to satisfy all of... More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

The beach at this resort is the most beautiful I've seen. Clear blue waters, lots of white sand and plenty of loungers. The snack bar is more like a buffet and the only place I ate. It was so good I didn't have the desire to enter a dining hall. There's a quiet pool at the back of the resort... More 

Helpful?
2 Thank Tammy D
feedbackma, Director General at Viva Wyndham Maya, responded to this review

Dear guest, Reading your positive review is a real reward for the entire team here at Viva Wyndham Resorts and we are very happy to know we have achieved our goal of offering you a memorable stay at our Viva Wyndham Maya Resort. Thank you for choosing Viva Wyndham Resorts for your stay and we look forward to offering you... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 20, 2016 via mobile

It is a good option, good friends, good rooms, the buildings so clean, I felt the calm in the pool, nice people, nice workers, it is excellent, playa Del Carmen it's so beautiful! I would host there again!! Drinks, disco, restaurants are awesome

Helpful?
1 Thank Cesar O
feedbackma, Director General at Viva Wyndham Maya, responded to this review

Dear customer, Thank you for giving us the opportunity to serve you at Viva Wyndham Maya during your recent vacations. It is a pleasure to know that you enjoyed our services and facilities. Furthermore, we are happy to know that we exceeded your expectations. Our customer’s satisfaction is our constant goal. We look forward to your return visit and again... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Free Breakfast
  • Room Service
  • Free Internet
  • Spa
  • Free Parking
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Free Parking

Additional Information about Viva Wyndham Maya

Address: Paseo Xaman-Ha, Mza. Lote Holetero 5 | Playacar, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $174 - $445 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Viva Wyndham Maya 3.5*
Number of rooms: 604
Reservation Options:
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Also Known As:
Viva Wyndham Maya Hotel Playa Del Carmen
Viva Maya
Maya Viva Wyndham
Wyndham Hotel Playa Del Carmen
Wyndham Playa Del Carmen
Playa Del Carmen Wyndham
Wyndham Maya
Viva Wyndham Maya Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#42 Top resorts Hotel in Playa del Carmen
#48 Spa Hotel in Playa del Carmen
#49 Family Hotel in Playa del Carmen
#54 On the Beach Hotel in Playa del Carmen
#76 Romantic Hotel in Playa del Carmen
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