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Panama Jack Resort

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Traveler (6318)
Pool & Beach (1270)
Room & Suite (1150)
Overview
  • Excellent68%
  • Very good21%
  • Average6%
  • Poor3%
  • Terrible2%
Travelers talk about
“gran porto”(2,421 reviews)
“il pescatore”(348 reviews)
“sushi bar”(362 reviews)
Free Internet
Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (10,604)
There are newer reviews for Panama Jack Resort
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7,613 results
Traveler rating
4,723
1,720
574
356
240
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LanguageEnglish
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4,723
1,720
574
356
240
Show reviews that mention
All reviewsgran portoil pescatoresushi barmaria's restaurantocean frontsports and entertainmentfishing boatssand bagsjunior suitestandard roommayan coffeebike tourentertainment staffkids clubfifth avenuewater aerobicsour waiter
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4,041 - 4,045 of 7,613 reviews
Reviewed February 1, 2014

The meal was good. Plenty of food.excellent service. Offered wine, but not a wine drinker. reservation required

Thank farmerswife04
Response from Edwin B, Gerente at Panama Jack ResortResponded May 14, 2014

Dear Mr. farmerswife04 Thank you for your review! Sincerely, Edwin Barragán General Manager Hotel Gran Porto Real & SPA

Reviewed February 1, 2014

We truly enjoyed our trip to Playa del Carmen. The best part of the trip was the service received from the beach server. Pablo was attentive and friendly. We also felt very pampered by housekeeping service.More

3  Thank farmerswife04
Response from GranPortoReal, Gerente at Panama Jack ResortResponded February 6, 2014

Dear Guest, We really appreciate your kind words and thank you again for staying with us. We take a lot of pride in our hotel and services and it really makes us feel good when we learn that we have been successful in accomplishing our...More

Reviewed February 1, 2014

We really enjoyed our stay here. The rooms were a good size and clean, the price was great! The beach area is excellent and the service was exceptional! The only down fall was we really didn't care for the nightly entertainment. They could have had...More

2  Thank Megan U
Response from GranPortoReal, Gerente at Panama Jack ResortResponded February 6, 2014

Dear Guest, Thank you from the bottom of our hearts for your review. . It will be my pleasure to pass your wonderful comments to the members of our staff who exceeded your expectations and provided you with remarkable service. We remain at your service...More

Reviewed January 31, 2014

Il Pescatore is a good place to get Italian food. We tried a few different options. Also, if you sit outside, mariachi bands may play you a romantic melody while you enjoy your food!

Thank Danielle R
Response from Edwin B, Gerente at Panama Jack ResortResponded May 14, 2014

Dear Ms. Danielle R We want to thank you for taking the time to share your impressions with us and the reader of TripAdvisor. We hope welcoming you back very soon! Sincerely, Edwin Barragán General Manager Hotel Gran Porto Real

Reviewed January 30, 2014 via mobile

My wife and I stayed here in 2010 for our honeymoon. The resort is beautiful and the location is perfect. Downside is you feel like the red headed step child because you are not staying in the sister resort next door which is much nicer....More

Thank Da84bennett1
Response from GranPortoReal, Gerente at Panama Jack ResortResponded February 6, 2014

Dear guest, On behalf of GRAN PORTO REAL Playa del Carmen staff and myself we want to first of all congratulate you for your wedding! We also want to thank you for taking the time to share your beautiful review with us and all other...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Beachfront
Room Service
Restaurant
Fitness Center with Gym / Workout Room
Free Internet
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Business Center with Internet Access
Meeting Rooms
Children Activities (Kid / Family Friendly)
Breakfast included
Concierge
Banquet Room
Multilingual Staff
Babysitting
Airport Transportation
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Outdoor pool
Details
Price range
$194 - $633 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Top resorts Hotel in Playa del Carmen
#25 Spa Hotel in Playa del Carmen
#29 On the Beach Hotel in Playa del Carmen
#30 Luxury Hotel in Playa del Carmen
#43 Family Hotel in Playa del Carmen
#56 Romantic Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$194 - $633 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Top resorts Hotel in Playa del Carmen
#25 Spa Hotel in Playa del Carmen
#29 On the Beach Hotel in Playa del Carmen
#30 Luxury Hotel in Playa del Carmen
#43 Family Hotel in Playa del Carmen
#56 Romantic Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveler (6318)
Pool & Beach (1270)
Room & Suite (1150)
Dining (518)
Amenities (67)
Family and Play Areas (45)
Business Center & Event Rooms (31)
Questions & Answers
Ask a question
hmdeluna
April 10, 2018|
AnswerShow all 3 answers
Response from OntarioTania | Reviewed this property |
We did not see Crown.
0
Votes
Radtech227
April 1, 2018|
AnswerShow all 3 answers
Response from OntarioTania | Reviewed this property |
There are some English channels. My kids watched Cartoon Network. The TVs were pretty new so I imagine you could connect whatever you needed.
1
Vote
Chris D
March 23, 2018|
AnswerShow all 3 answers
Response from OntarioTania | Reviewed this property |
No. They aren’t
1
Vote
Room Tips
"You can upgrade upon check-in if you want to."
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"Don't pay for ocean front & get a room overlooking the pool."
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"It was wonderful waking up to the sounds of seagulls and waves! Quiet at night with air conditioning for..."
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"Ocean front by the pool are nice, but really noisy during the day and at night"
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