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Gran Porto Resort

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8,508 Reviews from our TripAdvisor Community

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Showing 6,106: English reviews
buffalo new york
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

We are having our last day and this is a wonderful resort. Location is perfect and staff was awesome. The entertainment staff by the pool Cesare, Rodigo, and Gesadro cannot say enough. They were great. Fun every day!!. The food was very good even the Buffett was good. Great place.

Helpful?
Thank twill
North Bay, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The staff was extremely nice and friendly. It is a small resort and the staff learn to get to know your preferences quite quickly. They knew what drinks we liked (thanks Jesus), they knew what section of the buffet restaurant we liked to sit in (thanks Franklin). All the staff would greet us with a "Hola" and a smile. The... More 

Helpful?
Thank tee40_4
Cancun, Mexico
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

An incredible time! Gran Porto was a great option with an excellent location that easily allowed us to hit the night life with my girls, the food was great, Pescatore a delicious Italian restaurant, all the activities where great with the entertainment team, Manuel at the gym was lovely, very helpful. The night shows were great. Overall a good experience,... More 

Helpful?
Thank hahojuheho
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

My friends and I visited Gran Porto for a week and loved every minute of our experience! Manuel was one staff member, in particular, who stood out. He was very friendly and helpful! He always willing to go out of his way to assist us whether it was at the gym or at the pool. Everything exceeded our expectations and... More 

Helpful?
Thank Ashley J
Bedford, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

My partner and I stayed here for a week after a week in Orlando. The hotel was lovely, really clean and the staff were so friendly and helpful. The only thing I would say about the hotel is the entertainment at night was lacking, the entertainment they had would only go on for half an hour - 45 mins, then... More 

Helpful?
Thank Anthony P
Edwin B, Gerente General at Gran Porto Resort, responded to this review

Dear Anthony P, We would like to thank you for taking the time to share your review about your recent stay in Gran Porto Resort with all of us and letting us know that you had a great holiday with us. We truly appreciate your valuable feedback and please rest assured that we will address this with our team in... More 

Philadelphia, Pennsylvania
1 review
4 of 5 stars Reviewed 4 days ago NEW

We spent 5 days at the Gran Porto Resort in Playa Del Carmen and had a great time! The service at the bars and restaurants was great, especially at the sushi bar and the pool waitresses. Our favorite part was the pool games that were played in the afternoon and the guys who ran them did a great job. Overall... More 

Helpful?
Thank gb0923
Edwin B, Gerente General at Gran Porto Resort, responded to this review

Dear gb0923, Thank you very much for taking the time to share your review about your recent stay in Gran Porto Resort with all of us. We are more than happy to read that you had such a wonderful holiday with us and that you fully enjoyed our great services and beautiful facilities. Thank you for valuable feedback, please rest... More 

1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

This was my first time in Mexico and the Gran Porto resort exceeded all my expectations. The staff went above and beyond. The entertainment staff especially was exceptionally good. Cesar , Rodrigo and Gerry did an amazing job keeping everyone entertained, and making sure the guests had an amazing time the entire week. I would definitely recommended this resort. If... More 

Helpful?
Thank Alexa F
Edwin B, Gerente General at Gran Porto Resort, responded to this review

Dear Alexa F, We would like to thank you for taking the time to share your experience about your recent stay in Gran Porto Resort with all of us. We are overjoyed to read that you had such a wonderful holiday and that you gave us the opportunity to host your visit to Mexico! Thank you for mentioning the attentiveness... More 

Davie, Florida
1 review
5 of 5 stars Reviewed 4 days ago NEW

My waiter Jaime in the buffet diner was incredible. Always making sure I had everything I needed and would actually bring me whatever I wanted, didn't let me get up from my table. He made my vacation a whole lot better

Helpful?
Thank degarcia08
Edwin B, Gerente General at Gran Porto Resort, responded to this review

Dear degarcia08, Thank you very much for taking the time to share your review about your recent stay in Gran Porto Resort with all of us and we are more than proud to know that our staf fprovided you with such a remarkable service. It will be our pleasure to share your kind comments with Jaime. We are already looking... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW via mobile

What a great hotel. The staff are 100%. They can't do enough for you,the hotel is spotless. There always on the go. I would like to say a special thank you to the entertainment team especially Cesar. Very friendly and very welcoming. Also we got a invite to the chefs table,which was a great experience and great food on this... More 

Helpful?
1 Thank Angus K
Edwin B, Gerente General at Gran Porto Resort, responded to this review

Dear Mr. Angus K, Thank you very much for taking the time to share your impressions about your recent stay in Gran Porto Resort. We are so glad to read that you vacations with us were great and our staff went above and beyond to provide you with a unique vacation experience. Please rest assured that we will share your... More 

South Carolina
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Spacious, clean room. Friendly, attentive and helpful staff. We enjoyed the pool, kayaking, swimming in the ocean, water aerobics, spa treatments (massages), a snorkeling excursion, and lots of margaritas! The resort is only two blocks from 5th Avenue shopping. Definitely visit the on-site Mexican restaurant, Maria's! Excellent dishes! Great variety of food in the buffet style Albatross for breakfast and... More 

Helpful?
Thank MEWR
Edwin B, Gerente General at Gran Porto Resort, responded to this review

Dear MEWR, We would like to thank you for taking the time to share your review about your recent stay in Gran Porto Resort with all of us. It is amazing to read how wonderful your past holiday with us was and to know that you fully enjoyed everything that our beautiful hotel truly has to offer. We truly hope... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Airport Transportation
  • Conference Facilities
Official Description (provided by the hotel)
On a beautiful, protected stretch of pristine beach in the heart of Playa del Carmen stands the spectacular Gran Porto Resort, just steps from Fifth Avenue's shops, clubs, and restaurants. Architecturally reminiscent of one of Mexico's finest haciendas, the resort welcomes couples, families, friends, and colleagues to the warm Caribbean breezes and azure seas of the Riviera Maya, where guests can experience the region's cultural heritage, relish all-inclusive luxuries, and enjoy genuine hospitality. ... more   less 

Additional Information about Gran Porto Resort

Address: Constituyentes No. 1, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $194 - $529 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Gran Porto Resort 4*
Number of rooms: 287
Reservation Options:
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Also Known As:
Gran Porto Real Hotel
Gran Porto Real Playa Del Carmen
Hotel Gran Porto Real
Gran Porto Real Resort Spa
Porto Real
Grand Porto Real Playa Del Carmen
Gran Porto Real Mexico
Gran Porto Resort Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#18 Top resorts Hotel in Playa del Carmen
#25 Spa Hotel in Playa del Carmen
#27 On the Beach Hotel in Playa del Carmen
#27 Luxury Hotel in Playa del Carmen
#58 Romantic Hotel in Playa del Carmen
#58 Family Hotel in Playa del Carmen
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