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Av Constituyentes Corner with Av 15 Norte, Playa del Carmen 77710 Mexico
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Room & Suite (20)
Dining (3)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

About

#31 of 561 Specialty lodging in Playa del Carmen
Location
Cleanliness
Service
Value
Travelers' Choice
Conveniently located in Playa del Carmen, The Gallery offers air-conditioned rooms, a fitness centre and free WiFi. Boasting a terrace, the hotel is close to several noted attractions, around 1.2 km from ADO International Bus Station, 1.8 km from Playa del Carmen Maritime Terminal and 1.1 km from Kool Beach Club. The property features an outdoor pool and a 24-hour front desk. At the hotel, all rooms have a wardrobe, a flat-screen TV and a private bathroom. Popular points of interest near The Gallery include Disabled-friendly beach, Quinta Alegria Shopping Mall and 28 de Julio Square. The nearest airport is Cozumel International Airport, 34 km from the accommodation.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Business Center with Internet Access
Doorperson
Pool / beach towels
Rooftop pool
Sauna
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Room features
Air conditioning
Safe
Kitchenette
Good to know
HOTEL CLASS

Location

Full view
100Great for walkers
Grade: 100 out of 100
308Restaurantswithin 0.3 miles
58Attractionswithin 0.3 miles
53Reviews9Q+A2Room tips
Traveler rating
  • 37
  • 11
  • 1
  • 0
  • 4
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Popular mentions
LillaBartolak wrote a review Jan 2020
London, United Kingdom35 contributions2 helpful votes
We stayed 3 days in the hotel. The room was amazing, everything was clean and new. We had a 2 bedroom apartament with living room, kitchen and own bathrooms. The staff was really helpful and friendly. The rooftop swimming pool is excellent! The only thing, what was regular (kinda bad) is the breakfast, but one of the team member explained me, that is not the part of their company, they are working on it. Dont choose to eat there, and the stay is gonna be your best in Playa del Carmen!
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Date of stay: January 2020Trip type: Traveled with family
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Response from Josegallery123, Director General at The Gallery
Responded Feb 18, 2020
Dear Lilla B, We would like to thank you for your loyalty and kind words, I will share your comments with the staff to encourage them to continue improving because they need the recognition like a recompense to the daily effort. We are sorry about the restaurant, it is true, was an external company and they are not operating at The gallery anymore ,in that sense we are giving our breakfast at the Moots restaurant with great coments about the service and food quality. In your next visit you will some surprises in that sense! Come back soon! Jose Manuel Director
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tiff095 wrote a review Jan 2020
Panama City, Panama7 contributions8 helpful votes
We chose this hotel because it was close enough to walk to Fifth Avenue. You have many Mexican restaurants nearby, such as Don Sirloin and El Fogón. In addition, you can find a large supermarket called Mega Soriana and the 20 ADO Avenida bus station nearby as well. The rooms are clean and the building looks great. The staff is very helpful. It has a free laundry room where you can wash and dry your clothes, but you must bring your ounce detergent. I suggest you book your room through their website because they will offer a discount. We will definitely be coming back
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Date of stay: January 2020
Value
Location
Service
1 Helpful vote
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Response from Josegallery123, Director General at The Gallery
Responded Feb 18, 2020
Dear tiff095, We would like to thank you for taking the time to highlight our hotel features down to the detail. We are absolutely delighted to read that you enjoyed your stay, and appreciate the proactivity and kindness of our staff. I agree with you about the value, in that sense our maintenance and housekeeping departments work 24/7 to ensure the rooms and facilities are ready upon guest’s arrival. Thank you so much I will share your comments with the staff. Best regards. Jose Manuel Director
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EggGirl wrote a review Jan 2020
Whanganui, New Zealand89 contributions102 helpful votes
Hotel is very well located. Not right by the beach which was fine with us, especially given the price which we felt was good value. Hotel is very new. Rooms were a really good size with two bedrooms both with good size (although very hard) beds. We had two bathrooms which was great. Kitchen was a good size and well equipped. Only downside was housekeeping - rubbish bin was full when we arrived and our room wasn’t cleaned at all on the second to last day. We had breakfast in the restaurant on the roof two days we stayed. There were eggs, pancakes, waffles, etc available. Enjoyed our stay here and would stay again.
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Date of stay: January 2020
Value
Location
Service
2 Helpful votes
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Response from Josegallery123, Director General at The Gallery
Responded Feb 3, 2020
Dear EggGirl, We are really glad to hear that you enjoyed your holiday very much and we will like to thank you to share your experience with us. In the other hand we appreciated your sincere and constructive comments about the House keeping department, we are already taking action to improve our services. Best Regards Jose Manuel Director
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Francisco wrote a review Jan 2020
10 contributions13 helpful votes
Thank you Jose Manuel and Roxana for the good service. We stayed at Gallery together with kids and my family. I came back after a very good experience in April. It is a very nice appartments located very close to restaurants, shopping and the beach. As it has kitchen, we could cook breakfast every morning and just enjoy the rest of the day at the beach, the swiming pool at the roof and the specially at downton in Playa del Carmen. There is a big supermarket just two blocks away. Another small one just infront of the street which makes life easier specially with kids.
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Date of stay: December 2019
Rooms
Service
Sleep Quality
2 Helpful votes
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Response from Josegallery123, Director General at The Gallery
Responded Jan 3, 2020
Dear Francisco, We are really glad to hear that you enjoyed your holiday very much and we would like to thank you for your loyalty; it was an honor to host you again and how you describe your experience gives us a great pride, do not hesitate to contact me if you have special requests for your next visit, I will be really pleased to help you. Jose Manuel Director
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fefy1968 wrote a review Jan 2020
Cancun, Mexico19 contributions3 helpful votes
Very nice hotel, really well located, near the 5th avenue and near everything, just by walking. Brand new hotel, with good amenities. Condohotel, with all installation and advantages to have an apartment instead of a simple hotel room.
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Date of stay: December 2019
Cleanliness
Service
Sleep Quality
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Response from Josegallery123, Director General at The Gallery
Responded Jan 4, 2020
Dear fefy1968, We are really glad to hear that you enjoyed your holiday very much and we will like to thank you to share your experience with us. It is true at The Gallery you can live a different experience because our rooms are fully equiped and close to everything. We hope to have the pleasure to host you again. Jose Manuel Director
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PRICE RANGE
$73 - $2,403 (Based on Average Rates for a Standard Room)
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaPlaya del Carmen
NUMBER OF ROOMS
11
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Frequently Asked Questions about The Gallery
Which popular attractions are close to The Gallery?
Nearby attractions include Quinta Avenida (0.3 miles), Playacrawl (0.3 miles), and L'Ambassade (0.3 miles).
What are some of the property amenities at The Gallery?
Some of the more popular amenities offered include free wifi, a pool, and a lounge.
What food & drink options are available at The Gallery?
Guests can enjoy a lounge during their stay.
Is parking available at The Gallery?
Yes, free parking is available to guests.
What are some restaurants close to The Gallery?
Conveniently located restaurants include Mu. Burgerhouse 10 Av, Harry's, and Rockas Jamaican Kitchen.
Are there opportunities to exercise at The Gallery?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Is The Gallery located near the city center?
Yes, it is 0.10 miles away from the center of Playa del Carmen.
Are there any historical sites close to The Gallery?
Many travelers enjoy visiting Zona Arqueológica Playa del Carmen (1.0 miles).
Is The Gallery accessible?
Yes, it offers wheelchair access. For specific inquiries, we recommend calling ahead to confirm.