We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

Reina Roja Hotel

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Reina Roja Hotel
Reina Roja Hotel
Panoramas (20)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

566 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 151: English reviews
Washington DC, District of Columbia
Level Contributor
31 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 1 week ago

I cannot praise the staff enough. The front desk staff were extremely helpful in providing information about Playa del Carmen. Although I speak Spanish fairly well, I was having trouble understanding the automated Spanish messages on my phone. The staff was able to listen to the messages and make the appropriated choices so that I could complete some transactions and... More 

Helpful?
Thank Scott L
Level Contributor
57 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Even though this is a hotel there is a bar on the lower level. We dropped in for a while and were made very welcome by the staff even though we were not staying at the hotel. The apple martinis were beautiful. The prices of the drinks were quite reasonable. The atmosphere is amazing with great music pumping away in... More 

Helpful?
Thank Darren M
Sacramento, California
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

My wife and I just stayed two night at the Reina Roja and I must say this place is a fabulous couples destination. The eclectic lobby decor pushed the envelope to borderline risqué which I found refreshing as opposed to the generally sterile lobby/bar/restaurant areas of most hotels. Check in was a breeze and although we arrived more than an... More 

Helpful?
Thank jhinrichsen
Tel Aviv, Tel Aviv, Israel
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

Great hotel for young travelers and coupls. Great rooms, excelent service. Cons: the pool on the roof is small. Pros: excellent location, free drinks in the pool in the afternoon and at the bar from 12pm to 1am.

Helpful?
Thank Shay G
Atlanta, GA USA
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

On previous visits we had visited for drinks and had a great time: surprisingly, for a hotel bar the drinks are well below what you would expect! This visit we booked for one night prior to our AI hotel. Check in was fast and the staff very attentive and friendly. When you book through whichever site you use, there are... More 

Helpful?
1 Thank rbailey66
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 18, 2016 via mobile

Here's our story... We traveled to Cancun at Saturday, but our flight was delayed to another day, so we came in hotel one day later. Because of booking policy our booking was paid and declined! So we need to pay AGAIN for our stay in this hotel... We was angry and want to talk with manager Oswaldo... He was very... More 

Helpful?
2 Thank Sarina N
Tehachapi, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 10, 2016 via mobile

Can't say enough great things about this place. The decor is modern/erotica. Great for hot couples! Pricing was fair and included free unlimited drinks (all the good stuff!) and complimentary breakfast. I'm talking O.J., coffee, fruit and a full breakfast dish. I especially liked the chilaquiles and that habanero salsa on the side is bombdiggidy. The rooftop pool is heated... More 

Helpful?
1 Thank Juan-Manuel R
Denver, Colorado
Level Contributor
68 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 stars Reviewed June 30, 2016

I completely stumbled upon this hotel when I flew in to Cancun, disliked it, and ventured instead down to Playa on the ADO bus. This hotel is a hoot! It's a block off "5th Avenue." As you approach it, you think the balconies have people standing on them in the heat of the day. Surprise! They are mannequins! That leads... More 

Helpful?
2 Thank 50states7continents
2 reviews
5 of 5 stars Reviewed June 18, 2016

Location - Amazing. Right where you'd want to be. Close to the beach, shops, and night life Hotel - Extremely well decorated and clean in common areas. (lobby/restaurant) The pool in the lobby is very shallow and is more decorative. It seems like a popular place because people who weren't guests of the hotel bought access to the rooftop pool/bar.... More 

Helpful?
Thank Desiree L
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed June 12, 2016

Located half a block away from 5th Ave where most of the restaurants and bars are located, and 3 blocks away from the beach it's a great choice. The hotel is nicelly decorated, service is just ok. It offers free wifi and breakfast wich has a few options but tasty and enough. Rooms are good too, spacious and clean, but... More 

Helpful?
Thank Clau Z
Hotel R, Director de Relaciones con Clientes at Reina Roja Hotel, responded to this review

Thank you for taking the time to write a review our Hotel. Your feedback is extremely important to us and it gives us room for imporvement . We hope to see you again next year to enjoy another Reina Roja experience! More 

Questions? Get answers from hotel staff and past guests. Ask a question

502 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (215)
Viewed
Room/Suite (28)
Viewed
Hotel & Grounds (48)
Viewed
Dining (16)
Viewed
View from Room (3)
Viewed
Family/Play Areas (14)
Viewed
Pool/Beach Area (10)
Viewed
Bathroom (6)
Viewed
0:40
Videos (1)
Viewed
Other (89)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (251)
Viewed
After Hours (Themed Suite) (37)
Viewed
Amenities (13)
Viewed
Deluxe King Room (36)
Viewed
Junior Suite (35)
Viewed
Lobby Pool (8)
Viewed
Origenes (Themed Suite) (44)
Viewed
Pool (10)
Viewed
Dining (21)
Viewed
The Hotel (47)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (36)
Viewed
Hotel & Grounds (5)
Viewed
Dining (10)
Viewed
Pool/Beach Area (1)
Viewed
Room/Suite (8)
Viewed
View from Room (1)
Viewed
Other (11)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Playa del Carmen hotels
0.1 mi away
Soho Playa Hotel
Soho Playa Hotel
#34 of 210 in Playa del Carmen
4.5 of 5 stars 343 reviews
0.4 mi away
Illusion Boutique Hotel by Xperience Hotels
Illusion Boutique Hotel by Xperi...
#41 of 210 in Playa del Carmen
4.5 of 5 stars 1,144 reviews
0.0 mi away
Hacienda Paradise Boutique Hotel by Xperience Hotels
Hacienda Paradise Boutique Hotel...
#37 of 210 in Playa del Carmen
4.5 of 5 stars 1,133 reviews
Show Prices
Show Prices
Show Prices
0.4 mi away
Hotel Casa Ticul
Hotel Casa Ticul
#29 of 210 in Playa del Carmen
4.5 of 5 stars 752 reviews
0.4 mi away
La Pasion Hotel Boutique by Bunik
La Pasion Hotel Boutique by Buni...
#11 of 210 in Playa del Carmen
4.5 of 5 stars 947 reviews
0.1 mi away
Aventura Mexicana
Aventura Mexicana
#20 of 210 in Playa del Carmen
4.5 of 5 stars 1,459 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Concierge
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Reina Roja is located in the quiet tourist district called by the Maya Xeman Ha, now known as Playa del Carmen on the Yucatan Peninsula.Experimental architecture that plays with the limits of conventional make your stay a unique and special.The red light and its properties are a constant element that is present in every corner of Reina Roja; this vital color symbolizes life, movement and activity.We invite you to explore the original accommodations, fun, and haute cuisine that Reina Roja has to offer. ... more   less 

Additional Information about Reina Roja Hotel

Address: Calle 20 No 128 | entre 5a v. y 10 Av., Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $89 - $158 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Reina Roja Hotel 3.5*
Number of rooms: 63
Reservation Options:
TripAdvisor is proud to partner with Expedia, HotelTravel.com, Orbitz, Hotwire, Booking.com, Priceline, Hotels.com, Travelocity, Odigeo and Jetsetter so you can book your Reina Roja Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Reina Roja Hotel Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#85 Romantic Hotel in Playa del Carmen
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay