We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Elefante

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Book on
or compare prices from up to 200 sites including:
Professional photos
Elefante
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

26 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 15: English reviews
Mexico
Level Contributor
103 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed February 2, 2015 via mobile

This place is a scam, we book on a rate of 100 usd, the pics and the amenities are not what they sale. The owners should rated as a hostal, it does not deserve a 3 star category. The worst thing is that once you pay they don't refund you. NOT RECOMMENDED.

Helpful?
2 Thank JLeuchter
Sydney, Australia
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed January 29, 2015

We were booked here with our intrepid group when our original hotel was fully booked. It was by far, the worst experience of my life. The hotel itself is so dirty. The sheets were not clean - had blood stains on them. I saw first hand that they don't change sheets between guests, they just flip them over and use... More 

Helpful?
3 Thank laurenjcameron

Travelers are raving about these Playa del Carmen hotels

London, United Kingdom
Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed January 19, 2015

Our Intrepid tour booked this hotel as the 'backup' and I'd have to say it was the WORST decision EVER. We stayed on a Friday and Saturday night and with many sources of loud music (one being the Karoke bar right by) blaring until 5:30am, it was impossible to sleep. Their air conditioners are desperately outdated and as soothing as... More 

Helpful?
1 Thank CarmenS4nDiego
Chihuahua, Mexico
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed January 5, 2015

We booked two nights at this hotel online and it was kinda of expensive, when we got there the hotel didn't looked nothing like the pictures on the site, the rooms were really hot, the bed were like laying in stone, I believe that the floor was more comfortable, when we asked our money back because we were just staying... More 

Helpful?
2 Thank Fanny R
Queensland, Australia
Level Contributor
222 reviews
97 hotel reviews
common_n_hotel_reviews_1bd8 181 helpful votes
Reviewed December 8, 2013

I hAve travelled all over the world and never come across such a terrible hotel not even going to elaborate if you have a choice dont stay here, we had to our first night with intrepid tour was here. Stay on 5th avenue so many places to choose from

Helpful?
2 Thank Katherine P
Level Contributor
34 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed March 11, 2013

this hotel has changed owners,,, it changed and we were first customers whilst renovation was going on,, we booked in for just two nights but stayed a week,, the room was clean spacious and the staff very friendly even the builders!! its undergoing a revamp and will open as the cocodrillo hotel,,, its affodable and right in centre of town... More 

Helpful?
Thank Richardg17
Canada
Level Contributor
20 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed February 7, 2013

We stayed at Elefante as a part of a tour. Not knowing the nightly rate, I can't really comment on its value. Location: The hotel is a short walk from the beach (5min) but just far enough from the 5th Ave, the main tourist street lined with shops and restaurants, for a break from the overly enthusiastic street vendors. Hotel:... More 

Helpful?
Thank cipherxy
Truro, United Kingdom
1 review
Reviewed January 29, 2013 via mobile

Booked here for 5 nights but only lasted 2! Very noisy, not just from the night club; workers outside the window who start at 6.30am. Hotel is need of updating, but not at 6.30am! Had to move rooms twice due to lack of lights and toilet seat - items which you would expect. Swimming pool is very small and not... More 

Helpful?
Thank Meg C
Virginia
Level Contributor
37 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed September 21, 2012

My husband and I stayed here back in 2007 for just one night because that was torture enough! Mind you, it looks like it has been redone since then and thank God because it was TERRIBLE! The TV had been ripped off the wall and was missing and when I took the bedside draw down to the front desk because... More 

Helpful?
Thank Jellybean38
Corozal Town, Belize
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed July 11, 2012

Rooms were clean, a bit noisy since Coco Bongo is right around the corner. The big plus is that it is centrally located.

Helpful?
Thank kyn2011
Questions? Get answers from hotel staff and past guests. Ask a question

4 photos of this hotel

Management photos: Courtesy of the property manager

Viewed
All Management Photos (4)
Viewed
Hotel & Grounds (2)
Viewed
Other (2)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Playa del Carmen hotels
0.0 mi away
Hotel Hacienda Maria Bonita
Hotel Hacienda Maria Bonita
#139 of 213 in Playa del Carmen
209 reviews
0.1 mi away
Hotel Playa del Karma
Hotel Playa del Karma
#127 of 213 in Playa del Carmen
545 reviews
0.3 mi away
Koox Caribbean Paradise Hotel
Koox Caribbean Paradise Hotel
#110 of 213 in Playa del Carmen
330 reviews
Show Prices
Show Prices
Show Prices
0.3 mi away
Hotel Hacienda del Caribe
Hotel Hacienda del Caribe
#135 of 213 in Playa del Carmen
262 reviews
0.0 mi away
Hotel Hacienda Real del Caribe
Hotel Hacienda Real del Caribe
#112 of 213 in Playa del Carmen
439 reviews
0.2 mi away
Barrio Latino Hotel
Barrio Latino Hotel
#64 of 213 in Playa del Carmen
616 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
Things to do
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )

Additional Information about Elefante

Address: Av. 12 and Calle 10, Playa del Carmen, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $39 - $177 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Elefante 2.5*
Number of rooms: 38
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Travelocity and Priceline so you can book your Elefante reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Elefante Hotel Playa Del Carmen
Elefante Riviera Maya/Playa Del Carmen, Mexico
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Questions? Get answers from Elefante staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“check out coffe shop adjacent tucked around corner run by Paul from london”
 of 5 bubbles Richardg17, Mar 11, 2013 | Read review
1 of 1
Questions? Get answers from hotel staff and past guests. Ask a question
Enter dates for best prices
Check In Check Out
Price Your Stay