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Mahekal Beach Resort

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Mahekal Beach Resort
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2,293 Reviews from our TripAdvisor Community

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Showing 1,788: English reviews
Reviewed yesterday NEWvia mobile

We stayed here the first week of January! We chose to have an experience with our family for a Christmas present instead of a bunch of wrapped presents...BEST decision EVER!!! The staff here was wonderful! By the second day they remembered our drinks of choice and had them out as quick as possible! Towels on our chairs before we sat...

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Helpful?
Thank Erica E
Austin
Reviewed yesterday NEW

This was an over due trip for us, so we really needed a nice break. We were not disappointed. I chose this resort for the palm trees,location and reviews. We got a really nice palapa with ocean view, even though we did not pay for it. Get there early to get one close to the beach. I did hear if...

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Thank lenagh
Reviewed 2 days ago NEWvia mobile

The resort is beautiful. We stayed in a palapa from which you could see the ocean and hear the waves throughout the night. The staff at the Mahekal were wonderful. Very friendly and helpful. Rojillio was our waiter at the Fuego restaurant and was outstanding. He made sure we were taken care of and knew the menu very well. The...

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Thank JChristensen1
Kelowna, Canada
Reviewed 3 days ago NEW

Beautiful resort. Very Mexican but luxurious at the same time. Right on the beach. Food and Drinks were excellent. Staff were friendly. They had to move us twice as there were some plumbing/sewer smells in our room. They tried to fix it but ended us moving to a different location.

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Helpful?
Thank LAWASW
San Francisco, California
Reviewed 3 days ago NEW

We chose this because it had walking access to both the town and the beach. It was more than we could have wished for! The rooms were beautiful and comfortable, a bit rustic (thatched roofs) and we spent hours in the hammocks! The grounds are absolutely magical, and the service was exceptional -- concierge Boli, bell boy Florentino and waiter...

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Thank 925Calimom
A TripAdvisor Member
Level Contributor
2 reviews
1 helpful vote
Reviewed 3 days ago NEWvia mobile

Well this place just got better. We've been coming here for over 15 years this is the first time we've been there since they added the new restaurant Fuego. This is a new à la cart restaurant---you can make reservations and eat up to 10 o'clock at night --- this addition really enhanced our stay ---we tend to be food...

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1Thank A TripAdvisor Member
Wisla, Poland
Reviewed 4 days ago NEWvia mobile

The small houses were incredible. Alway clean, so beautiful. Big bathroom with to shower one inside and one outside. They really taking care of every detail and you feel welcome there. The beach is just there plus you have 3 swimming pools always with fresh towels! Close to the 5th av with restaurants etc. I can easily recommend this place,...

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1Thank esteraszalbot
Apeldoorn, Nederland
Reviewed 5 days ago NEWvia mobile

We had a fabulous time at Mahekal resort, the staff was so friendly and the food delicious! Breakfast was great, do many things to choose from. The rooms were spacious and we slept great on the comfortable beds. If you want to see the temples then ask the concierge to have a private guide. Jaime was a great guide and...

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2Thank margier797r
Reviewed 6 days ago NEW

The room was perfectly clean and comfortable. Location inside the garden provides quiet and comfort, and it was so close to the sea that it ended up being a perfect location! The hotel facilities in general were perfect. The taste of the furniture and especially the design of the fans is elegant (all wooden and silent). The least I liked...

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2Thank Amanda G
New York City, New York
Reviewed 6 days ago NEW

This is a lovely resort, the service is great - friendly people who will do anything for you! The resort is quite spacious, with three pools, three restaurants and a long beachfront, so nowhere ever feels crowded. The only tip would be that an "oceanfront view" may not be what you are expecting. We had room 25 and our "oceanfront...

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Helpful?
1Thank miley53
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Spa
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Mahekal Beach Resort is a legendary resort village located on 800 feet of white sand beach in the heart of vibrant Playa del Carmen. It has 198 thatched roof, palapa-style bungalows within steps of Fifth Avenue, the celebrated entertainment, shopping, and restaurant district of Playa del Carmen. The thousands of loyal repeat guests at Mahekal Beach Resort describe it as magical, memorable, and authentically Yucatecan. Our style is friendly and relaxed, a unique Caribbean experience where you can rock gently in a hammock on your private terrace and enjoy undoubtedly the best beach in Playa. Our guests love the fact that we have never compromised our truly unique ambiance and style. In keeping with that style, our rooms do not offer televisions. Instead, they feature original, brightly colored, Mexican tile bathrooms, private terraces with hammocks for siestas and star gazing, and locally-crafted Mexican wood furniture in an outdoor seating area where you can enjoy our magical sanctuary. The Resort offers meal plans that include breakfast daily and lunch or dinner. This choice gives our guests the opportunity to explore the many dining options in Playa del Carmen. ... more   less 

Additional Information about Mahekal Beach Resort

Address: Calle 38, Entre Avenida 5a y Zona Federal Maritima, Playa del Carmen 77710, Mexico (Formerly Shangri-La Caribe)
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $229 - $482 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mahekal Beach Resort 4*
Number of rooms: 196
Reservation Options:
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Also Known As:
Mahekal Beach Hotel Playa Del Carmen
Shangri La Caribe Hotel
Shangri La Caribe Playa Del Carmen
Mahekal Beach Resort Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#17 Family Hotel in Playa del Carmen
#20 Spa Hotel in Playa del Carmen
#22 On the Beach Hotel in Playa del Carmen
#22 Luxury Hotel in Playa del Carmen
#30 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travelers have asked, with answers from Mahekal Beach Resort staff and other travelers.
147 questions
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Los Angeles, California

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Questions? Get answers from Mahekal Beach Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Look at the map. There is a very lush "jungle" section, a beautiful garden and other units closer to the beach. They are ALL nice.”
 of 5 bubbles 925Calimom, 3 days ago | Read review
“If you want quiet, choose a room with view to the garden.”
 of 5 bubbles Y3957KQamandag, 6 days ago | Read review
“Top floor palapas with ocean views can't be beat!”
 of 5 bubbles mahrinahs, 1 week ago | Read review
“Check your room location on the map. Treehouse palpa room was large and really nice but very far from beach at back of resort.”
 of 5 bubbles cOrr145, 1 week ago | Read review
“Check Schedule For Events and Plan Room Location Accordingly.”
 of 5 bubbles scottnjenkline, 1 week ago | Read review
5 of 5
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