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Mahekal Beach Resort

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Mahekal Beach Resort
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2,069 Reviews from our TripAdvisor Community

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Showing 1,615: English reviews
Concord, California
1 review
4 of 5 stars Reviewed yesterday NEW

This was our first time at Mahekal and we fell in love with it. We arrived to a nice surprise of an ice bucket with champagne for our anniversary. Totally unexpected but appreciated. The grounds were nicely pruned, the staff was very friendly but professional, and the room we had (#15) was roomie for me, my husband, and 21-year-old daughter.... More 

Helpful?
Thank Booper63
Level Contributor
3 reviews
HOTEL’S FAVORITE REVIEW
5 of 5 stars Reviewed 5 days ago

Our stay was absolutely perfect! They were waiting for us at the front desk with fresh towels and cold water. Tropical paradise. We had an ocean front villa but even the garden section is a minute walk from the beach, perfect! One of the best parts of Mahekal is the amazing food, it is fresh and delicious. The location is... More 

Helpful?
Thank Ramiro G
About Hotel's Favorite Review
The Hotel’s Favorite Review is a recent traveler review pinned as a favorite by this property’s owner or manager.
Wiesbaden, Germany
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed yesterday NEW

We picked Mahekal as starting point for our Mexico trip as it seemed to offer everything we appreciate to ease in for 2 days after a long flight (especially with a significant time difference), … easy to reach from the airport, proper accommodation, facilities, service and food, well located, but still with some special local atmosphere. It turned out to... More 

Helpful?
Thank Sascha K
1 review
5 of 5 stars Reviewed 2 days ago NEW

We just got back from our second visit to Mahekal, and we will go back again. The best part of the hotel is the staff. They all speak incredible English, but will patiently and happily allow you to practice your Spanish, if you want. Our son, 2.5 years old, made friends with everybody we met. He especially adores Manuel and... More 

Helpful?
Thank Jason H
Dacula, Georgia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

We Love Mahekal!! We've been there 5 times, and each time was wonderful. We are hoping to go back this fall. The grounds, and beach are beautiful, but the best part about Mahekal is the staff!! Everyone is friendly and accommodating. We love seeing the same wonderful staff each time we go. Boli, is a wonderful concierge, Ruben, and Rogelio... More 

Helpful?
Thank Lindajane63
Karen S, Manager at Mahekal Beach Resort, responded to this review

Dear LindaJane63- You just left and you're ready to go back?! That's great! We can't wait for you to return for your 6th visit to Mahekal either! After 5 times, you know your way around and the staff certainly knows you! Thank you for writing a review for us. We love our repeating guests very much and value your feedback.... More 

Philadelphia, Pennsylvania
1 review
5 of 5 stars Reviewed 3 days ago NEW

Angel Canache was our waiter for almost every meal while at Mahekal. He made us feel welcome and ensured that every need was met. He always treated us like we were his only customers when in fact he was waiting on multiple tables, training other staff and juggling a variety if tasks. He took time to know us personally, remember... More 

Helpful?
Thank mcgloner
Miami, Florida
1 review
5 of 5 stars Reviewed 3 days ago NEW

I wanted to take my girlfriend and kids to a beautiful beach resort in Mexico. After doing the research we came across the Mahekal. It was everything I had wanted for our summer vacation and much more. I would highly recommend this resort to anyone who wants to spend time on the beach relaxing, eating really well and close to... More 

Helpful?
Thank Elchemia
Karen S, Manager at Mahekal Beach Resort, responded to this review

Dear Elchemia- We most certainly will let Rogelio know he made your holiday special! Thanks for mentioning him and thank you for finding us during your research. We are happy you did! We are a hidden gem in Playa del Carmen. Cute little casitas, amazing beach, 4 swimming pools, scrumptious cuisine and a staff that makes everything come together. We... More 

San Clemente, California
1 review
5 of 5 stars Reviewed 3 days ago NEW

The Resort was beautiful, the employees were extremely helpful and the food was fantastic. We only had one night to enjoy this resort but our next vacation to Cancun will be at this location for sure.

Helpful?
Thank bansari2016
Karen S, Manager at Mahekal Beach Resort, responded to this review

Dear Bansari2016- Thank you so much for posting a review on Trip Advisor about the Mahekal Beach Resort and our beautiful beach front spot in Playa del Carmen. Yes, most people don't realize that Playa is only 45 minutes south of Cancun so it's close but it feels like a completely different place! Cancun is big city and Playa is... More 

Helmond, The Netherlands
Level Contributor
69 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This hotel does not really have rooms but more little houses in a beautiful garden. The staff is friendly. The rooms are not on the luxury level you would expect from the rates. A bit primitive I would say although they have airconditioning. There are mosquitos all over the place but the hotel facilitates you with OFF, a local mosquito... More 

Helpful?
Thank epvdlinden
Karen S, Manager at Mahekal Beach Resort, responded to this review

Dear epvdlinden- We are pleased to know you enjoyed the gardens at Mahekal. Thank you for sharing your thoughts about the resort with our readers. It is important for all visitors to know that Playa del Carmen is located in the sub-tropics. All resort hotels in this climate will have mosquitoes and insects. We do our best to combat them... More 

Whitesboro, Texas
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

Mahekal Beach Resort is an exceptional resort. The staff is without question the most professional, friendly, cheerful and accommodating I have ever experienced. They cannot do enough to make your stay a wonderful experience. The food, in all three Mahekal restaurants, is great. The menus are broad and the food is beautifully presented. Excellent food. The rooms are terrific and... More 

Review collected in partnership with this hotel

Helpful?
Thank jamesaJ4471YX
Karen S, Manager at Mahekal Beach Resort, responded to this review

Dear JamesaJ4471YX- Your review of Mahekal Beach Resort was so kind. Thank you for sharing your experiences with our past, present and future guests. We hope they learn a little bit more about Mahekal from your comments. Thank you for recognizing our food and culinary teams. In our opinion, our staff is the best in the Riviera Maya! We are... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Beachfront
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
The Mahekal Beach Resort is a legendary resort village located on 800 feet of white sand beach in the heart of vibrant Playa del Carmen. It has 198 thatched roof, palapa-style bungalows within steps of Fifth Avenue, the celebrated entertainment, shopping, and restaurant district of Playa del Carmen. The thousands of loyal repeat guests at Mahekal Beach Resort describe it as magical, memorable, and authentically Yucatecan. Our style is friendly and relaxed, a unique Caribbean experience where you can rock gently in a hammock on your private terrace and enjoy undoubtedly the best beach in Playa. Our guests love the fact that we have never compromised our truly unique ambiance and style. In keeping with that style, our rooms do not offer televisions. Instead, they feature original, brightly colored, Mexican tile bathrooms, private terraces with hammocks for siestas and star gazing, and locally-crafted Mexican wood furniture in an outdoor seating area where you can enjoy our magical sanctuary. The Resort offers meal plans that include breakfast daily and lunch or dinner. This choice gives our guests the opportunity to explore the many dining options in Playa del Carmen. ... more   less 

Additional Information about Mahekal Beach Resort

Address: Calle 38, Entre Avenida 5a y Zona Federal Maritima, Playa del Carmen 77710, Mexico (Formerly Shangri-La Caribe)
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $219 - $500 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mahekal Beach Resort 4*
Number of rooms: 196
Reservation Options:
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Also Known As:
Mahekal Beach Hotel Playa Del Carmen
Shangri La Caribe Hotel
Shangri La Caribe Playa Del Carmen
Mahekal Beach Resort Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#17 Family Hotel in Playa del Carmen
#24 Spa Hotel in Playa del Carmen
#26 On the Beach Hotel in Playa del Carmen
#26 Luxury Hotel in Playa del Carmen
#30 Romantic Hotel in Playa del Carmen
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