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Mahekal Beach Resort

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Mahekal Beach Resort
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2,112 Reviews from our TripAdvisor Community

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Showing 1,644: English reviews
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

I am not sure why people wouldn't rate this any less than stars. We had a package including airfare and hotel stay for 5 nights for around $1200. The rooms were around $125ish a night without getting the all inclusive. Resort: BEAAUUUtiIfully laid out. The rooms are cute little hut things. We were switched to an upstairs palapas room cause... More 

Helpful?
Thank Mandi F
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
HOTEL’S FAVORITE REVIEW
5 of 5 stars Reviewed August 20, 2016

Our stay was absolutely perfect! They were waiting for us at the front desk with fresh towels and cold water. Tropical paradise. We had an ocean front villa but even the garden section is a minute walk from the beach, perfect! One of the best parts of Mahekal is the amazing food, it is fresh and delicious. The location is... More 

Helpful?
2 Thank Ramiro G
About Hotel's Favorite Review
The Hotel’s Favorite Review is a recent traveler review pinned as a favorite by this property’s owner or manager.
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We wanted a jungle feel hotel but close to the city and shopping. Mahekal is beautiful and has amazing grounds that are very well taken care of. The rooms were very clean and the air conditioning in them was great. It rained a couple nights and water came through the roof but we were in the upstairs palapa...it was just... More 

Helpful?
2 Thank William M
Karen S, Manager at Mahekal Beach Resort, responded to this review

Dear William M- After reading your review, it sounds like you had the entire Rivera Maya experience on your vacation! Did you have any time to relax in the hammocks and enjoy the beach?! We are so happy you were able to see the best of the region; from the Whale Sharks to Tulum to Cozumel to Chichen Itza, you... More 

East Windsor, New Jersey
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Spent 3 nights there with my teen daughter. Requested 2 beds when making reservation with Expedia, but we were given a king bed. Fortunately, they offered to make up a sort of day bed that is in an alcove of sorts and she loved it! We also loved the outdoor shower that is right outside the regular shower. We wish... More 

Helpful?
1 Thank chiefy4u
Level Contributor
1 review
4 of 5 stars Reviewed 1 week ago NEW via mobile

Awesome staff; everyone was very helpful; the amenities were beautiful however the rooms are much more simplistic than the pictures. No bath tub, no TV, plenty of ants in the room, need was super firm. Very much like a tree house. The spa was nice but expensive.

Helpful?
Thank Kimberly W
Ireland
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Could not recommend Mahekal more. The resort is extremely well kept and is the epitome of a Caribean paradise. It's at a beautiful end of the beach but still with close access to 5th avenue. All the staff were extremely friendly and approachable and would always say hello when passing. We really felt at home while being very well looked... More 

Helpful?
2 Thank Shauna785
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

We stay in Mahekal for one week, we got the 2 meals deal, but we only took breakfast everyday, some dinners. Overall, food was good. The parking was outside the resort, in the street, but they were security officers every time. The room was in a very good location, due to low season, i guess is easy to get close... More 

Helpful?
Thank Geronimo S
Greer, South Carolina
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We just returned from our 5th trip to Mahekal and just planned our 6th trip in Feb.17. It just keeps improving, food, service, location. The true highlight is the Associates! They take pride in the property and the desire to make your vacation Perfecto! Great job to Manuel M, Angel, Ever, Victor and so many that I'm sorry can't remember... More 

Helpful?
Thank Dennis D
Level Contributor
44 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel is well located, you have quick acces to the 5th avenue where you can find lot of stores, restaurants and bars. Hotel has a very nice beach as well, secured and well maintained. Globally the service is outstanding. The room was great (Ocean view Palapa), clean and staff always ready to help. During the high season, pricing may... More 

Helpful?
Thank Herve D
Karen S, Manager at Mahekal Beach Resort, responded to this review

Dear Herve D- Thank you very much for your gracious review of the Mahekal Beach Resort. We are pleased you enjoyed your stay and found the resort to be a wonderful experience with outstanding service. Thank you for visiting us in September; yes it's a value season with great rates! I will personally investigate the VIP benefits. We do offer... More 

1 review
5 of 5 stars Reviewed 1 week ago

Just returned from 5 days at this truly amazing property on the beach in Playa del Carmen. Just 45 minutes south of the Cancun airport. Hotel staff was great, housekeeping was excellent, food was good, and the proximity to 5th Avenue with all the bars and restaurants was perfect. We had a private plunge pool and enjoyed the peaceful surroundings... More 

Helpful?
Thank NG1971IL
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Beachfront
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
The Mahekal Beach Resort is a legendary resort village located on 800 feet of white sand beach in the heart of vibrant Playa del Carmen. It has 198 thatched roof, palapa-style bungalows within steps of Fifth Avenue, the celebrated entertainment, shopping, and restaurant district of Playa del Carmen. The thousands of loyal repeat guests at Mahekal Beach Resort describe it as magical, memorable, and authentically Yucatecan. Our style is friendly and relaxed, a unique Caribbean experience where you can rock gently in a hammock on your private terrace and enjoy undoubtedly the best beach in Playa. Our guests love the fact that we have never compromised our truly unique ambiance and style. In keeping with that style, our rooms do not offer televisions. Instead, they feature original, brightly colored, Mexican tile bathrooms, private terraces with hammocks for siestas and star gazing, and locally-crafted Mexican wood furniture in an outdoor seating area where you can enjoy our magical sanctuary. The Resort offers meal plans that include breakfast daily and lunch or dinner. This choice gives our guests the opportunity to explore the many dining options in Playa del Carmen. ... more   less 

Additional Information about Mahekal Beach Resort

Address: Calle 38, Entre Avenida 5a y Zona Federal Maritima, Playa del Carmen 77710, Mexico (Formerly Shangri-La Caribe)
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $216 - $464 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mahekal Beach Resort 4*
Number of rooms: 196
Reservation Options:
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Also Known As:
Mahekal Beach Hotel Playa Del Carmen
Shangri La Caribe Hotel
Shangri La Caribe Playa Del Carmen
Mahekal Beach Resort Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#17 Family Hotel in Playa del Carmen
#23 Spa Hotel in Playa del Carmen
#25 On the Beach Hotel in Playa del Carmen
#25 Luxury Hotel in Playa del Carmen
#30 Romantic Hotel in Playa del Carmen
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