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La Tortuga Hotel & Spa

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La Tortuga Hotel & Spa
La Tortuga Hotel & Spa
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2,129 Reviews from our TripAdvisor Community

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Showing 1,588: English reviews
Dallas, Texas
Level Contributor
111 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed here and it is really nice. Its off the beaten path so its not too noisy. The staff here is really nice and friendly. We got free breakfast every morning and it was soo good!! I really couldn't have asked for anything more expect a view of the beach. haha I would have like for there to be... More 

Helpful?
Thank Tara B
Koh Tao, Thailand
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a beautiful hotel with a oasis inside to make really relax. Perfectly placed in the middle of town with a short walk to the pedestrian zone. We had a room on the first floor with direct access to the pool from our balcony, and it was fantastic. Nice quiet evenings with a really service-minded barkeeper who even walked... More 

Helpful?
Thank joombie2015
1 review
5 of 5 stars Reviewed 1 week ago via mobile

Stayed here last year for 6 nights and was very impressed with the hotel, staff and pool. Shout out to Manuel for making some great Margaritas and being very friendly and welcoming. Reception staff were attentive amd helpful. Recommend the swimup rooms.. worth the extra couple of bucks. Loved it!

Helpful?
Thank Ryan F
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Room was amazing, clean and fresh. The staff was very polite and very helpful. We loaned underwater camera from the reception and I accidentally broke the case. No rush and there was no issue. The hotel staff was very cooperative and patient. I would always visit la Tortuga the next I visit Playa Del Carmen.

Helpful?
1 Thank Ninaad H
Fort Worth
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I loved la tortuga very friendly front desk. very clean rooms the pool was clean every morning .sad didn't had time to get in it .but most important the location was perfect.a block away from the beach

Helpful?
2 Thank Maria B
New Zealand
Level Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I can't wait to come back! I stayed for two weeks in two different standard plus rooms (have balcony). It's so relaxing here I tended to spend my days around the pool and not bothering to go to the beach! The hotel is right in the main part of the town so there are plenty of shops and restaurants near... More 

Helpful?
1 Thank BridgitJones
Chicago, Illinois
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Upon reading the reviews for our stay here, we decided that this hotel was the best choice for our price range and we were not disappointed. The managers/owners came to the front desk to give us extra options of which room we'd like to choose. What a really nice touch!!!! we had an awesome view of the pool from our... More 

Helpful?
1 Thank Patrick W
GA
Level Contributor
54 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The front desk staff is amazing. Always greeting you and very helpful. The other staff was friendly as well. They spend a LOT of time on the pool. We were there a week and I saw 3-4 people every morning cleaning it, and others throughout the day. TIP: There are a limited number of sun loungers by the pool. I... More 

Helpful?
Thank Terriette
Calgary, Canada
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed July 19, 2016

My son and I spent one night at La Tortuga. It was an extremely pleasant, albeit brief, stay. The staff (from the front desk to the bar to the room stewards) were extremely friendly and efficient. We booked a swim-up room and it was amazing. We could literally walk from our veranda or lanai into the pool. The hotel is... More 

Helpful?
2 Thank CanAmT2A
Denver, Colorado
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed July 17, 2016

If I ever return to PDC, this is where I would stay. We stayed in a Jr. Suite for 5 nights. The room and facilities are clean and well-maintained. The staff is always friendly and helpful. The location is PERFECT! Not too close to the noise, but still well within walking distance to everything you could possibly need. Having the... More 

Helpful?
2 Thank HuleHule
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Concierge
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
La Tortuga Hotel & Spa, two blocks from the beach and just around the corner from 5th Avenue. Air conditioning, Cable TV, telephone, fan, private bath or shower, bathroom amenity kit, safety box, hair dryer, coffee maker,minibar. Junior Suites and Superior Junior suites feature a Jacuzzi indoors or Rooftop, bath robes, slippers, flat screen tv. Spa services, Pool bar, happy hour, wifi, onsite restaurant Como Como Osteria Mediterranea, solarium, meeting facilities,ice machine, water treadmill. ... more   less 

Additional Information about La Tortuga Hotel & Spa

Address: 10th Avenue between 12th and 14th Street North, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $73 - $250 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — La Tortuga Hotel & Spa 3.5*
Number of rooms: 51
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Also Known As:
La Tortuga Hotel And Spa
La Tortuga Hotel Playa Del Carmen
La Tortuga Playa Del Carmen
Hotel La Tortuga
La Tortuga Hotel & Spa Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#20 Business Hotel in Playa del Carmen
#37 Spa Hotel in Playa del Carmen
#38 Romantic Hotel in Playa del Carmen
#67 Family Hotel in Playa del Carmen
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