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La Tortuga Hotel & Spa

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La Tortuga Hotel & Spa
La Tortuga Hotel & Spa
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2,155 Reviews from our TripAdvisor Community

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Showing 1,600: English reviews
2 reviews
5 of 5 stars Reviewed yesterday NEW via mobile

this place is a jewel. found it in budget and travel magazine. affordable, ample room and worth every cent. the european breakfast is on point and everything is within walking distance. will definitely visit again.

Helpful?
Thank Erica R
Texas
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Third time staying here and we still love it! It's such a beautiful and well kept property within walking distance of fifth avenue and tons of places to shop and eat. We've decided from now on to stay the last night or two at La Tortuga when we travel to Mexico! It was so good to see our old friend/server... More 

Helpful?
Thank Margiebean
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW via mobile

Our stay at La Tortuga over all was very pleasant. The room was clean and well supplied. The staff was nice and shared with us options for tours. The breakfast that was included in our stay was delicious! The location was great since we were just a block away from the main tourist attractions including the beach. Only once did... More 

Helpful?
Thank Mayra C
Melbourne, Australia
Level Contributor
35 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

A group of 6 friends stayed at this lovely hotel in September and had a lovely two nights here. It was clean and the front reception staff were fantastic. Very friendly and helpful. The best feature was our swim up rooms - you can jump into the pool from your balcony! The pool and bar area were lovely, breakfast was... More 

Helpful?
Thank Nat L
Los Angeles, California
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

This is a small/mid-sized hotel with great service! It is priced very reasonably and the location can't be beat. The pool and hot tub are great, and its awesome to order a drink at the bar, then sit in the beautiful courtyard/pool area!

Helpful?
Thank mherwolf
Yuma, Arizona
1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

Recently took a trip to playa and stayed 3 nights and let me say this hotel did not disapoint. Yes the rooms are a little outdated but for the price and exceptionally friendly staff whom go above and beyond to make your stay the most enjoyable and comfortable as possible i would definately stay here again! You get free breakfast... More 

Helpful?
Thank mariana292016
Brussels, Belgium
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago via mobile

Good clean hotel very well located - staff is friendly and hotel restaurant is good. Room was very basic but had all the necessary amenities including air conditioning. Swimming pool is great as it has shade in the afternoon Very close to the 5th avenue and the beach is still however far from its noise. I recommend this hotel to... More 

Helpful?
Thank Celia R
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

This hotel is only worth the $90 a night we paid. The rooms are old and the shower had no hot water both nights we stayed. The WiFi was in and out. The hotel service staff were helpful. The pools and lounger area were a gem!

Helpful?
Thank Tabitha Y
Melbourne, Australia
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

We stayed at La Tortuga for a week last month and absolutely loved out stay here! The location in perfect - just behind 5th avenue, so close yet very quiet at the same time. The staff at the hotel are very helpful and super nice always greeting you with a smile. We loved the pool area although if you would... More 

Helpful?
Thank TaliEgglet
Houston
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago via mobile

I have stayed at this hotel twice now. Most recently this week in fact. There is a lot to recommend. The staff are amazing! From the moment we arrived they were friendly, helpful and great to deal with. The front office staff helped us book an excursion at a much discounted price from what we had found online. The onsite... More 

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1 Thank nitelistener
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Spa
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Breakfast
  • Concierge
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
La Tortuga Hotel & Spa, two blocks from the beach and just around the corner from 5th Avenue. Air conditioning, Cable TV, telephone, fan, private bath or shower, bathroom amenity kit, safety box, hair dryer, coffee maker,minibar. Junior Suites and Superior Junior suites feature a Jacuzzi indoors or Rooftop, bath robes, slippers, flat screen tv. Spa services, Pool bar, happy hour, wifi, onsite restaurant Como Como Osteria Mediterranea, solarium, meeting facilities,ice machine, water treadmill. ... more   less 

Additional Information about La Tortuga Hotel & Spa

Address: 10th Avenue between 12th and 14th Street North, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $73 - $320 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — La Tortuga Hotel & Spa 3.5*
Number of rooms: 51
Reservation Options:
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Also Known As:
La Tortuga Hotel And Spa
La Tortuga Hotel Playa Del Carmen
La Tortuga Playa Del Carmen
Hotel La Tortuga
La Tortuga Hotel & Spa Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#20 Business Hotel in Playa del Carmen
#38 Romantic Hotel in Playa del Carmen
#38 Spa Hotel in Playa del Carmen
#67 Family Hotel in Playa del Carmen
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