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Playacar Palace

4,708 reviews
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Traveler (4793)
Pool & Beach (902)
Storyboard
Overview
  • Excellent76%
  • Very good18%
  • Average4%
  • Poor1%
  • Terrible1%
Travelers talk about
“ferry to cozumel”(350 reviews)
“luna lounge”(164 reviews)
“italian restaurant”(597 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4.0 Star Hotel
All hotel details
Offers from Playacar Palace
Offers & Announcements: $1500 Resort Credit
Hotel deals
Rooms
Jan 29Jan 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (4,708)Write a Review
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All reviewsferry to cozumelluna loungeitalian restaurantcafe del mardavid rubiopalace membersvacation plannersresort creditdiamond conciergesun palacezen gardenpool barpublic relationssenor frogsmayan coffeeromantic dinnerhoneymoon suite
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1 - 5 of 3,769 reviews
Reviewed yesterday

We had a great trip to Playacar Palace Resort! This was our second time there. The resort just went thru some renovation and the rooms were great! Very clean, Hot water for showers every day, comfortable bed. Oh and fantastic food! We were greeted one...More

Thank Mary Kay R
Reviewed 3 days ago via mobile

My husband and I went to Playacar Palace for 10 days Nov 29 - Dec 8, 2017. Yes it was one day after they opened after a major hotel renovation but we still had a wonderful holiday. The staff were awesome and the service was...More

3  Thank Crafter7898
Reviewed 3 days ago

The kids were home from college and we decide needed a last minute getaway. We typically try to stay away from the crowded all inclusive resorts with thousands of people lining up for food and activities and fighting over beach space. To us they are...More

4  Thank Jay K
Reviewed 4 days ago via mobile

My wife and my 8 year old boy enjoyed our last trip to Playacar Palace just before Christmas. We were excited to see the renovations and we especially like the addition of the hot tub. The true gem of this resort lies in its staff....More

1  Thank pacloosehead
Reviewed 5 days ago

I am thrilled to say we had a fabulous visit at Playacar Palace! It was the 5th visit to Playacar Palace for my husband and I, but my parents' first visit to Mexico. The staff at Playacar Palace did everything they could to make sure...More

2  Thank UMNgrad97
Response from GM_PlayacarPalace, Gerente at Playacar PalaceResponded 4 days ago

Dear UMNgrad97, Thank you so much for your detailed review and for all the information provided to the Tripadvisor community and with us, we all feel so honored by learning you find the enhancements for the property positive and that you like them, all of...More

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123456754
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Free Parking
Beachfront
Spa
Free High Speed Internet ( WiFi )
Fitness Center with Gym / Workout Room
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Free Parking
Breakfast included
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Center with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Spa
Fitness Center with Gym / Workout Room
Bar/Lounge
Hot Tub
Outdoor pool
Details
Price range
$453 - $867 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Family Hotel in Playa del Carmen
#11 Romantic Hotel in Playa del Carmen
#15 Top resorts Hotel in Playa del Carmen
#19 Spa Hotel in Playa del Carmen
#22 On the Beach Hotel in Playa del Carmen
#23 Luxury Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
$453 - $867 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Family Hotel in Playa del Carmen
#11 Romantic Hotel in Playa del Carmen
#15 Top resorts Hotel in Playa del Carmen
#19 Spa Hotel in Playa del Carmen
#22 On the Beach Hotel in Playa del Carmen
#23 Luxury Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveler (4793)
Pool & Beach (902)
Room & Suite (846)
Dining (714)
Hotel & Grounds (2423)
Business Center & Event Rooms (44)
Bathroom (37)
Family and Play Areas (24)
Questions & Answers
Ask a question
Laura S
January 15, 2018|
Answer
Response from PR Manager P | Property representative |
Dear Laura S, Thanks for your interest in Playacar Palace, we are fully functional and open, the Mayan Restaurant is providing a tasting menu in two seatings (6 and 8 pm). Please note that due to the lay out of the... More
0
Votes
January 13, 2018|
Answer
Response from PR Manager P | Property representative |
Dear TripAdvisor member, Thanks for your preference for Playacar Palace, please note that due to the configuration of your user we are unable to private message you, please kindly contact us at alisea @ palaceresorts . com... More
0
Votes
Google Translation
winnywin
January 13, 2018|
Answer
Response from GM_PlayacarPalace | Property representative |
Dear winnywin , Thank you so much for contacting us, we can make good note of your request however I must state that the beds are subject to availability, please be so kind to read your private messages in order to get you... More
0
Votes
Google Translation
Room Tips
"Walk out suites are amazing and worth the extra $$ if you can afford it"
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"For a quiet room, request the south end of the resort, preferably on the 4th or 5th floor."
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"ocean view was great"
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"The ocean view is the way to go"
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