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1/28/2018 1/29/2018
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    Playacar Palace

    Bahia del Espiritu Santo | Esq. Abraira de Arriva, Playa del Carmen 77710, Mexico
    +1 800-635-1836
    Hotel website
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    1/28/2018 1/29/2018
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    SAVE $314
    Traveler (4793)
    Pool & Beach (902)
    • Excellent76%
    • Very good18%
    • Average4%
    • Poor1%
    • Terrible1%
    Travelers talk about
    “ferry to cozumel” (350 reviews)
    “luna lounge” (164 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Non-Smoking Hotel
    Free Airport Transportation
    Room Service
    Poolside Bar
    Fitness center
    Wheelchair access
    Business Center
    Dry Cleaning
    Kids Club
    Butler Service
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Playacar Palace
    Offers & Announcements: $1500 Resort Credit
    Hotel deals
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    Jan 28Jan 29
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (4,707)
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    1 - 5 of 3,768 reviews

    Reviewed 3 days ago via mobile

    My husband and I went to Playacar Palace for 10 days Nov 29 - Dec 8, 2017. Yes it was one day after they opened after a major hotel renovation but we still had a wonderful holiday. The staff were awesome and the service was...More

    3  Thank Crafter7898
    Reviewed 3 days ago

    The kids were home from college and we decide needed a last minute getaway. We typically try to stay away from the crowded all inclusive resorts with thousands of people lining up for food and activities and fighting over beach space. To us they are...More

    4  Thank Jay K
    Reviewed 4 days ago via mobile

    My wife and my 8 year old boy enjoyed our last trip to Playacar Palace just before Christmas. We were excited to see the renovations and we especially like the addition of the hot tub. The true gem of this resort lies in its staff....More

    1  Thank pacloosehead
    Reviewed 5 days ago

    I am thrilled to say we had a fabulous visit at Playacar Palace! It was the 5th visit to Playacar Palace for my husband and I, but my parents' first visit to Mexico. The staff at Playacar Palace did everything they could to make sure...More

    2  Thank UMNgrad97
    Response from GM_PlayacarPalace, Gerente at Playacar PalaceResponded 4 days ago

    Dear UMNgrad97, Thank you so much for your detailed review and for all the information provided to the Tripadvisor community and with us, we all feel so honored by learning you find the enhancements for the property positive and that you like them, all of...More

    Reviewed 6 days ago

    The resort staff are generally excellent. The food and beverage manager was horrible. The New Years dinner was truly horrible. The location is great to get to Playa and 5th avenue but it is so close to the ferry stop from Cozumel that all the...More

    Review collected in partnership with this hotel
    Thank Michael P
    Awards & Recognition
    Certificate of Excellence
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Free Parking
    • Beachfront
    • Spa
    • Free High Speed Internet ( WiFi )
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Breakfast included
    • Children Activities (Kid / Family Friendly)
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Business Center with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Spa
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    • Outdoor pool
    • Price range
    • $453 - $867 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #10 Family Hotel in Playa del Carmen
    • #11 Romantic Hotel in Playa del Carmen
    • #15 Top resorts Hotel in Playa del Carmen
    • #19 Spa Hotel in Playa del Carmen
    • #22 On the Beach Hotel in Playa del Carmen
    • #23 Luxury Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 201
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Expedia, Booking.com, Hotels.com, HotelPower, Priceline, Orbitz, Travelocity, Hotwire, Evoline ltd, getaroom.com, Cancelon, TripOnline SA and HotelQuickly so you can book your Playacar Palace reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Playacar Palace Hotel Playa Del Carmen ,
    • Playacar Palace Mexico ,
    • Playacar Palace Resort ,
    • Playacar Palace Riviera Maya/Playa Del Carmen, Mexico
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    Traveler (4793)
    Pool & Beach (902)
    Room & Suite (846)
    Dining (714)
    Hotel & Grounds (2423)
    Business Center & Event Rooms (44)
    Bathroom (37)
    Family and Play Areas (24)
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    Ask a question
    Questions & Answers
    Laura S
    January 15, 2018|
    Response from PR Manager P | Property representative |
    Dear Laura S, Thanks for your interest in Playacar Palace, we are fully functional and open, the Mayan Restaurant is providing a tasting menu in two seatings (6 and 8 pm). Please note that due to the lay out of the... More
    January 13, 2018|
    Response from PR Manager P | Property representative |
    Dear TripAdvisor member, Thanks for your preference for Playacar Palace, please note that due to the configuration of your user we are unable to private message you, please kindly contact us at alisea @ palaceresorts . com... More
    Google Translation
    January 13, 2018|
    Response from GM_PlayacarPalace | Property representative |
    Dear winnywin , Thank you so much for contacting us, we can make good note of your request however I must state that the beds are subject to availability, please be so kind to read your private messages in order to get you... More
    Google Translation
    Room Tips
    "Walk out suites are amazing and worth the extra $$ if you can afford it"
    Read review
    "For a quiet room, request the south end of the resort, preferably on the 4th or 5th floor."
    Read review
    "ocean view was great"
    Read review
    "The ocean view is the way to go"
    Read review
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