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    Iberostar Quetzal Playacar

    Av Xaman-Ha. Lote hotelero No. 2, Playa del Carmen 77710, Mexico
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    Best prices for your stay
    9/6/2017 9/7/2017
    Traveler (5736)
    Pool & Beach (1468)
    Room & Suite (811)
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    4,704 reviews
    #98 of 210 hotels in Playa del Carmen
     
    Overview
    • Excellent61%
    • Very good29%
    • Average7%
    • Poor2%
    • Terrible1%
    Travelers talk about
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness center
    Concierge
    Spa
    Wheelchair access
    Business Center
    Dry Cleaning
    Tennis Court
    Babysitting
    Private Balcony
    3.5 Star Hotel
    All hotel details
    Offers from Iberostar Quetzal Playacar
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    Royal Hideaway Playacar
    4,206 reviews
    #33 of 210 hotels in Playa del Carmen
     
    Sunset Fishermen Spa & Resort
    1,017 reviews
    #85 of 210 hotels in Playa del Carmen
     
    Iberostar Tucan Hotel
    6,542 reviews
    #42 of 210 hotels in Playa del Carmen
     
    The Reef Playacar
    4,704 reviews
    #98 of 210 hotels in Playa del Carmen
     
    Rooms
    Sep 6Sep 7
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (4,756)
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    There are newer reviews for Iberostar Quetzal Playacar
    See the most recent reviews

    1,931 - 1,935 of 2,680 reviews

    Reviewed February 2, 2011

    This resort is so great! The service was good, the entertainment team was awesome! We were always kept entertained at the nightly shows and afterwards we went and danced at the disco Mascara...amazing!! All the staff is friendly and helpful. The room was a bit...More

    1  Thank jlstew
    Reviewed January 31, 2011

    It's a good hotel. I won't repeat what's been said before. For us the things to improve are - in that particular order of importance - sound levels of evening shows, internet connectivity, themed restaurants, pool temperatures, food in general, room service, bit tired looking...More

    1  Thank JBlo45
    Reviewed January 30, 2011

    My husband and I just arrived back from Quetzal. I was in Playa del Carmen last year with a friend as well so have many comparisons from the previous resort. Pros: Lush green scenery, beautiful beach with many chairs, large pool, ice cream by the...More

    Thank mltmurray
    Reviewed January 25, 2011

    It was my wife and my third time at the Quetzal each time has been great. this time we were with three other couples it was there first time there, they loved it. The location is great the beach is fantistic and the people that...More

    Thank cgc54
    Reviewed January 25, 2011

    I've been trying to email the Quetzal for a few weeks now as I need to pre-book a restaurant for a birthday celebration before we arrive for our holiday in March. Can anyone help with a reliable email address? We have persuaded our best buddies...More

    2  Thank marjrolo
    Royal Hideaway Playacar
    4,206 reviews
    #33 of 210 hotels in Playa del Carmen
     
    Sunset Fishermen Spa & Resort
    1,017 reviews
    #85 of 210 hotels in Playa del Carmen
     
    Iberostar Tucan Hotel
    6,542 reviews
    #42 of 210 hotels in Playa del Carmen
     
    The Reef Playacar
    4,704 reviews
    #98 of 210 hotels in Playa del Carmen
     
    About
    Awards & Recognition
    GreenLeadersGold level
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Free Parking
    • Fitness Center with Gym / Workout Room
    • Restaurant
    • Beachfront
    • Spa
    • Free Internet
    • Bar/Lounge
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Business Center with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Fitness Center with Gym / Workout Room
    • Restaurant
    • Spa
    • Bar/Lounge
    • Tennis Court
    Details
    • Price range
    • $163 - $517 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #16 Green Hotel in Playa del Carmen
    • #24 Top resorts Hotel in Playa del Carmen
    • #30 Family Hotel in Playa del Carmen
    • #31 Romantic Hotel in Playa del Carmen
    • #32 Spa Hotel in Playa del Carmen
    • #33 On the Beach Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 350
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Cancelon, VISIT US, INC. , Expedia, TripOnline SA, Orbitz, Travelocity, Hotels.com, TravelUp, Cheap Tickets, Hotwire, getaroom.com, Evoline ltd and HotelQuickly so you can book your Iberostar Quetzal Playacar reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Iberostar Quetzal Playacar Hotel Playa Del Carmen ,
    • Iberostar Hotel Quetzal Playacar ,
    • Iberostar Quetzal Playa Del Carmen ,
    • Iberostar Quetzal Playacar Riviera Maya/Playa Del Carmen, Mexico
    Add Photo Photos
    Traveler (5736)
    Pool & Beach (1468)
    Room & Suite (811)
    Dining (561)
    Hotel & Grounds (3190)
    Family and Play Areas (112)
    Bathroom (33)
    Business Center & Event Rooms (19)
    Nearby
    Sunset Fishermen Spa & Resort
    1,017 reviews
    .07 miles away
     
    Iberostar Tucan Hotel
    6,542 reviews
    .22 miles away
     
    The Reef Playacar
    4,704 reviews
    .31 miles away
     
    Royal Hideaway Playacar
    4,206 reviews
    .59 miles away
     
    Nearby Restaurants
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    Casa Sofia Playa del Carmen
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    Casa Cenote
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    .22 miles away
    Nearby Attractions
    Jetpack Adventures
    107 reviews
    .52 miles away
    Riviera Maya
    671 reviews
    .60 miles away
    UltraMar Ferry
    1,357 reviews
    .62 miles away
    Xaman Ha Aviary
    207 reviews
    .29 miles away
    Ask a question
    Questions & Answers
    Delfy M
    August 13, 2017|
    AnswerShow all 2 answers
    Response from starlite4504 | Reviewed this property |
    I know that the steak house requires reservations and I believe the italian one as well. The front desk is super accommodating and should be able to get this taken care of for you!
    0
    Votes
    j i
    August 4, 2017|
    AnswerShow all 2 answers
    Response from ksu-ny | Reviewed this property |
    There are offices of multiple tour operators in the lobby - you can look through their offerings. Alternatively, take a taxi and go on your own. Taxi prices are fixed and can be found by the bellboy stand. Most likely your... More
    1
    Vote
    Thorold Zumba C
    August 2, 2017|
    Answer
    Response from Rachel B |
    Yes this is for 'club members'only you can upgrade on resort to use these facilities when we enquired 1 week ago it was $50 per adult and $30 per child per day - you will not get a room upgrade but they will put extra items... More
    0
    Votes
    Room Tips
    "We stayed in building 15. If you like early nights - go for buildings 10-13"
    Read review
    "great views of jungle or beach"
    Read review
    "In the mid section of the hotel you see monkeys, sometimes on the balconies on the 3rd floor."
    Read review
    "try to stay in the middle of the complex on the Quetzal side in the jungle"
    Read review
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