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Iberostar Quetzal Playacar

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Traveler (6293)
Pool & Beach (1555)
Room & Suite (872)
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Overview
  • Excellent61%
  • Very good29%
  • Average7%
  • Poor2%
  • Terrible1%
Travelers talk about
“star friends”(328 reviews)
“howler monkeys”(110 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3 Star Hotel
All hotel details
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Reviews (5,231)
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2,861 results
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1,636
873
228
84
40
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All reviewsstar friendshowler monkeysspecialty restaurantsjungle atmosphereswim up barjapanese restaurantthomas cooksports pooldressel diversother resortstowel hutate at the japanesetenderloingated communitymain buffetmagic showhard beds
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1 - 5 of 2,861 reviews
Reviewed yesterday

We overall had a great stay. Food was excellent, even the buffet had a wide variety of selections and the quality of meats was top notch. They changed the menu every night and offer something new for dinner. I ate at the japanese restaurant and...More

Thank aaassdd
Reviewed 3 days ago via mobile

This was my 6th visit to this hotel. It is perfect. The staff are what makes this place work. The service across the whole of the hotel is first rate and always with a smile. I have no problems holidaying here as a solo traveller....More

Thank Linda B
Response from Quality Manager I, Quality Manager at Iberostar Quetzal PlayacarResponded yesterday

Dear guest, On behalf of our Management, we would like to thank you for your loyalty and recent return to Iberostar Tucan & Quetzal. Your kind recognition towards our staff service is greatly appreciated and will be shared to motivate and continue providing the best...More

Reviewed 4 days ago via mobile

This hotel is just spectacular I mean the staff and so welcoming and kind and the entertainment plus food is the best I’ve seen at any hotel in the many places I’ve been... if you do not go here you are missing out !!!More

Thank Dylan M
Response from Quality Manager I, Quality Manager at Iberostar Quetzal PlayacarResponded 3 days ago

Dear guest, It was a pleasure to have recently hosted you at Iberostar Tucan & Quetzal and we are glad to read that you had such a good time at our resort. Your kind compliments and recognition motivate us to continue bringing the best experiences...More

Reviewed 5 days ago via mobile

I am sorry that it has taken me so long to write a review for this Resort.. The only thing that reminded me was the fact that I was already making my reservations for this year's November 2018 trip to Iberostar Quetzal. Iberostar really never...More

1  Thank Michael S
Response from Quality Manager I, Quality Manager at Iberostar Quetzal PlayacarResponded 3 days ago

Dear guest, We are thankful for your preference and for knowing that you will be spending your forthcoming vacations at Iberostar Tucan & Quetzal. It is of great pleasure to read that you have enjoyed such a wonderful time at our facilities and we appreciate...More

Reviewed 1 week ago

We stayed for 7 nights in early June as a family of 5. We had reserved only adjacent rooms and were pleasantly surprised to get a free upgrade to adjoining rooms. Was not 100% necessary but did make the trip more enjoyable. We had stayed...More

2  Thank john_charissa
Response from Quality Manager I, Quality Manager at Iberostar Quetzal PlayacarResponded 3 days ago

Dear guest, Thank you for having taken the time to share your review on stay at Iberostar Tucan & Quetzal. We are happy to know you enjoyed your vacation and liked our pool and beach areas, and our chamming jungle layout with its lovely roaming...More

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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Fitness Center with Gym / Workout Room
Restaurant
Beachfront
Spa
Free Internet
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Free Parking
Children Activities (Kid / Family Friendly)
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Business Center with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Center with Gym / Workout Room
Restaurant
Spa
Bar/Lounge
Tennis Court
Adult pool
Outdoor pool
Details
Price range
$188 - $484 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Green Hotel in Playa del Carmen
#21 Family Hotel in Playa del Carmen
#25 Top resorts Hotel in Playa del Carmen
#31 Romantic Hotel in Playa del Carmen
#32 Spa Hotel in Playa del Carmen
#39 On the Beach Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$188 - $484 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Green Hotel in Playa del Carmen
#21 Family Hotel in Playa del Carmen
#25 Top resorts Hotel in Playa del Carmen
#31 Romantic Hotel in Playa del Carmen
#32 Spa Hotel in Playa del Carmen
#39 On the Beach Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveler (6293)
Pool & Beach (1555)
Room & Suite (872)
Dining (582)
Family and Play Areas (120)
Amenities (54)
Business Center & Event Rooms (21)
Questions & Answers
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Room Tips
"Bldg 27 is close to lobby, farther from beach but good animal viewing location"
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"If jungle is your thing (was mine) then no upgrade needed, Ocean view is an extra cost"
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"Rooms closed to the beach and pool are building 10/11 on Tucan side and 19/20 on Quetzal side"
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"Quetzal Block 28. near to Reception and main restaurants,not far to the beach and pool, and lovley animals to..."
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