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Iberostar Quetzal Playacar

5,043 reviews
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Traveler (5998)
Pool & Beach (1518)
Room & Suite (827)
Overview
  • Excellent61%
  • Very good29%
  • Average7%
  • Poor2%
  • Terrible1%
Travelers talk about
“star friends”(320 reviews)
“howler monkeys”(106 reviews)
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3.5 Star Hotel
All hotel details
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Reviews (5,043)Write a Review
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All reviewsstar friendshowler monkeysspecialty restaurantsjungle atmospherejapanese restaurantthomas cookswim up barbeds are hardsports pooldressel diversother resortsate at the japanesegated communitymain buffettenderloinmagic showmain pool
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1 - 5 of 2,793 reviews
Reviewed 2 days ago

This is a great place to stay if you're looking for a beach and a jungle experience! It has both which is rare in Mexico. The hotel itself has a jungle in the middle of both Ibersostar hotels. The pathways are beautiful with cascading waterfalls,...More

1  Thank Kris H
Reviewed 6 days ago

My husband, 4 1/2 year old daughter and I returned to the Iberostar Quetzal after enjoying our vacation here last year so much. Positives: Beach is still beautiful and well-kept. Staff is super friendly, helpful and professional. We especially enjoyed the Star Friends. My daughter...More

2  Thank w00bles
Reviewed 1 week ago

We stayed here again for Christmas/New Years’ 2017. There are a few changes since the last time we were here for Christmas/New Years’ in 2014. Playacar Palace was still a five minute walk from the hotel. There is a newer addition with multi-level shopping now...More

1  Thank jmags2013
Reviewed 1 week ago

The "jungle walk" through the middle of the resort was very unique. The path is uneven and difficult to walk on but you get to see a lot of wildlife like monkeys, peacocks, flamingos, iguanas, tortoise, and birds. The food is very average at best...More

Review collected in partnership with Iberostar
Thank loganm252
Reviewed 1 week ago

Every two years our family travels to a warmer climate to escape the Midwest winters. This year we chose Playa Del Carmen and the Iberostar Quetzal resort. We have stayed with Iberostar in Punta Cana before and were impressed. This resort was no different. The...More

1  Thank Jeff M
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About
Awards & Recognition
GreenLeaders Gold level
Amenities
Top amenities
Pool
Room Service
Free Parking
Fitness Center with Gym / Workout Room
Restaurant
Beachfront
Spa
Free Internet
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Free Parking
Children Activities (Kid / Family Friendly)
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Business Center with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Center with Gym / Workout Room
Restaurant
Spa
Bar/Lounge
Tennis Court
Adult pool
Outdoor pool
Details
Price range
$194 - $567 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Green Hotel in Playa del Carmen
#21 Family Hotel in Playa del Carmen
#24 Top resorts Hotel in Playa del Carmen
#31 Romantic Hotel in Playa del Carmen
#32 Spa Hotel in Playa del Carmen
#35 On the Beach Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$194 - $567 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Green Hotel in Playa del Carmen
#21 Family Hotel in Playa del Carmen
#24 Top resorts Hotel in Playa del Carmen
#31 Romantic Hotel in Playa del Carmen
#32 Spa Hotel in Playa del Carmen
#35 On the Beach Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveler (5998)
Pool & Beach (1518)
Room & Suite (827)
Dining (576)
Hotel & Grounds (3368)
Family and Play Areas (113)
Bathroom (33)
Business Center & Event Rooms (20)
Questions & Answers
Ask a question
Jodi G
January 23, 2018|
Answer
Response from Nicolelo | Reviewed this property |
I can't speak to Thanksgiving. We were there in January. I did not see any bikes available anywhere. Taxis were very easy to come by.
1
Vote
Mary F
January 16, 2018|
Answer
Response from Adamscott | Reviewed this property |
Sorry, can’t help with that. I’m not familiar with the program.
-1
Votes
GMBOUDR
January 12, 2018|
AnswerShow all 3 answers
Response from Nicolelo | Reviewed this property |
We were in #21, that was the closet to the beach behind the beachfront building. I loved the location. Make sure your room is facing the pool or towards the interior of the resort. We had two rooms in #21 building. One room... More
1
Vote
Room Tips
"Buildings 20-23 are close to the beach and pool Building 26 is really close to the theatre and nightly..."
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"Buildings 20 and 21 are closest to the beach. Remember the nightly shows are close to buildings 26-29 and..."
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"We stayed on the second floor and it was quieter then the ground level"
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"Some people prefer rooms near the jungle for the Howler Monkeys, I was happy being in the other direction..."
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