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This is a great place to stay if you're looking for a beach and a jungle experience! It has both which is rare in Mexico.
The hotel itself has a jungle in the middle of both Ibersostar hotels. The pathways are beautiful with cascading waterfalls,...More
My husband, 4 1/2 year old daughter and I returned to the Iberostar Quetzal after enjoying our vacation here last year so much.
Positives: Beach is still beautiful and well-kept. Staff is super friendly, helpful and professional. We especially enjoyed the Star Friends. My daughter...More
We stayed here again for Christmas/New Years’ 2017. There are a few changes since the last time we were here for Christmas/New Years’ in 2014.
Playacar Palace was still a five minute walk from the hotel. There is a newer addition with multi-level shopping now...More
The "jungle walk" through the middle of the resort was very unique. The path is uneven and difficult to walk on but you get to see a lot of wildlife like monkeys, peacocks, flamingos, iguanas, tortoise, and birds. The food is very average at best...More
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Every two years our family travels to a warmer climate to escape the Midwest winters.
This year we chose Playa Del Carmen and the Iberostar Quetzal resort. We have stayed with Iberostar in Punta Cana before and were impressed. This resort was no different. The...More
We were in #21, that was the closet to the beach behind the beachfront building. I loved the location. Make sure your room is facing the pool or towards the interior of the resort. We had two rooms in #21 building. One room... More
We were in #21, that was the closet to the beach behind the beachfront building. I loved the location. Make sure your room is facing the pool or towards the interior of the resort. We had two rooms in #21 building. One room was facing towards the neighbour’s resort and they had super loud evening shows each night. The other room was facing our pool and it was very quiet.
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"Buildings 20-23 are close to the beach and pool
Building 26 is really close to the theatre and nightly..."