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Iberostar Quetzal Playacar

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3,994 Reviews from our TripAdvisor Community

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Showing 2,373: English reviews
Level Contributor
2 reviews
4 of 5 stars Reviewed 2 days ago NEW via mobile

Stayed at the hotel for 6 nights for the money I don't think it can be beat.The grounds are extremely clean great tropical feel as well as a jungle with monkey's and many other forms of wildlife.The ocean Beach is spectacular clean clear blue water.The food is good not wow but it is plentiful and many different choice's the drinks... More 

Helpful?
Thank Scott M
southwest
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I have stayed at a number of all inclusive resorts in the Playa Del Carmen area. This resort is good, not great. The food was okay. I was a little put off about only being able to have 3 reserved dinners a week, but now realize this is not uncommon in the area. The room was clean. Overall, I will... More 

Helpful?
1 Thank curiouskitty13
London, United Kingdom
Level Contributor
47 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed here for a week and loved it! The array of wildlife in the wooded central area of the grounds really adds to the ambiance of the place and makes for many a pleasant stroll. There are flamingos, iguanas, turtles, parrots, a massive tortoise, something that looks like a slow fat squirrel without a tail, peacocks and monkeys (rarely seen... More 

Helpful?
1 Thank Neil W
thetford
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We enjoyed a wonderful 2-week stay at this resort over last Xmas and New Year. We went with trepidation having heard about a big fire (as it turned out in the 'twin' Tucan resort that shares communal facilities), but although the hotel management and staff had clearly been challenged by the loss of a number of rooms and eating areas... More 

Helpful?
Thank tina k
Rotherham, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

First the good parts: The beach was beautiful... easily the best I have ever been on. My wife and I spent our time sunbathing here as the sun loungers around the pool were covered. Close proximity to 5th Avenue - a 10 minute taxi ride away (110 peso). The food at the Italian restaurant and the Japanese restaurant was superb.... More 

Helpful?
Thank Assassindave
Quality manager I, Quality Manager at Iberostar Quetzal Playacar, responded to this review

Dear guest, We would like to thank you for your recent visit at IBEROSTAR Tucan & Quetzal. We are happy to hear that you enjoyed our marvelous beach, delicious specialty restaurants and great location. On the other hand, we are sorry to hear your wife got ill during your visit. Please know our hotel is governed by strict of hygiene... More 

Cancun, Mexico
Level Contributor
50 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

This is a top 4 Stars, beach location, natural environment and great service, excellent choice for middle price All Inclusive Resort, good enough quality on food and the beverages you should ask for brand other ways you will have the cheapest liquor, I loved the Magician show, Sebastian (the Magician) has a high quality standard similar than Vegas resorts

Helpful?
Thank Ivan A
biggleswade bedfordshie
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed 1 week ago

back in blighty after yet another fantastic holiday meeting up with old and new friends drinking far to much eating and eating and more eating many thanks to all the personal at this hotel they even changed block for us to a premium block at no extra charge the Starfriends have new members and it did not take long to... More 

Helpful?
1 Thank tegula2
Greater London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Lovely hotel with attentive and friendly staff. Built with a jungle setting there were plenty of animals and birds wandering around. Our rooms were good and kept very clean by the staff. The sea was very close with a fantastic beach and lots of free activities. The evening buffet had a large variety of food again with friendly staff. As... More 

Review collected in partnership with Iberostar

Helpful?
1 Thank annibel2016
Birmingham, United Kingdom
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This was our third visit to the Quetzal and as usual we had a fabulous time. The room was amazing and we were in block 23 - great location by the pool/beach and also close to the main restaurants. The food was great with a good variety and always freshly cooked. Good selection of drinks - house wine was nice... More 

Helpful?
Thank Sadie H
Torquay
Level Contributor
31 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 1 week ago

We recently visited Iberostar Quetzal for our son's wedding and I must say it did not disappoint. The surroundings were beautiful the staff were lovely and the food was good. The staff could not do enough for you and always had a smile on their face. The grounds of the hotel were really nice and they work very hard to... More 

Review collected in partnership with Iberostar

Helpful?
Thank SitaTorquay
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Meeting Rooms
Official Description (provided by the hotel)
Privileged situation directly on the beach of Playacar, around 3 km from the town of Playa del Carmen. A watersports and diving paradise. Sub- tropical mangrove swamp. Great gastronomical variety. ... more   less 

Additional Information about Iberostar Quetzal Playacar

Address: Av Xaman-Ha. Lote hotelero No. 2, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $179 - $512 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Iberostar Quetzal Playacar 3.5*
Number of rooms: 350
Reservation Options:
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Also Known As:
Iberostar Quetzal Playacar Hotel Playa Del Carmen
Iberostar Hotel Quetzal Playacar
Iberostar Quetzal Playa Del Carmen
Iberostar Quetzal Playacar Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#21 Top resorts Hotel in Playa del Carmen
#29 Spa Hotel in Playa del Carmen
#30 Family Hotel in Playa del Carmen
#30 On the Beach Hotel in Playa del Carmen
#31 Romantic Hotel in Playa del Carmen
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