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Iberostar Quetzal Playacar

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4,073 Reviews from our TripAdvisor Community

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Showing 2,393: English reviews
Portsmouth, United Kingdom
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

I stayed at this hotel in September for my sisters wedding. There was 25 of us in total that went. To start, the hotel was lovely! The rooms were a good size including the bathroom. They had everything you needed. The rooms were cleaned daily with a lovely service from the maids, ours was socorro and she was great! Very... More 

Helpful?
2 Thank Kerrioco
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed at this lovely hotel in May of this year. First time in Mexico and first time in a Hotel of this kind so a very different experience. Lovely to have the jungle feel and the animals all around you but I'm terrified of birds so wasn't so keen on peacocks popping up beside you!!!! Main restaurant was ok although... More 

Helpful?
2 Thank Lorraine B
Abilene, Texas
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We may be home physically but mentally we never left. We booked an all inclusive vacation at this resort through Travel Leaders in Abilene, TX. This was our first trip to the Yucatan so we were a bit apprehensive. The hotel staff made this a painless trip and kudos to all the kitchen, housekeeping and crew at the various venues... More 

Helpful?
2 Thank Russell B
Montreal, Canada
Level Contributor
38 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

What a pleasure to discover an affordable all inclusive concept where the service is amazing And the food is VERY good. Definitly a come back. See a funny picture this was a pool party whatever your age Will have fun

Helpful?
1 Thank missyl795
london
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

What an amazing hotel just got back from a week at this Hotel and wished had stayed longer. The hotel itself is so different all its main locations reception, stage show, buffet everywhere has no walls, as it built in the jungle and they only built on what they needed so to get to pool you walk through the pathways... More 

Helpful?
1 Thank loraine h
Los Angeles, California
Level Contributor
46 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

Just wrapped up my 5 day stay at the Iberostar Quetzal Resort and can't wait to go back. Below is an extensive but honest (the good and the bad) review of my stay at the resort broken down: Hotel: the resort itself is immaculate. It's big enough that you don't feel cramped but not huge enough where you get lost.... More 

Helpful?
4 Thank MarisolParasol
Newark, California
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This is my second time at an Iberostar, first time at this property. I WILL BE BACK! We had an oceanview room. Literally walking steps to the beach. The pool area was about 100 yards from our front door. The service was excellent and loved all of the amenities. Not sure what happened with the food tho....it wasn't as good... More 

Helpful?
1 Thank leesej
Elgin, Mn
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 1 week ago

Our ocean-front room was Great! Our patio was 10 steps to the beach, and could always find lounge chairs. Clean beach, and always something going on, volleyball, exercise classes, Frisbee or other water games. Food was OK. The complex was very large, with 2 Main areas. Lower area was probably the older of the two. The upper area was the... More 

Helpful?
2 Thank lakeman1
Quality manager I, Quality Manager at Iberostar Quetzal Playacar, responded to this review

Dear guest, Thank you for recently staying at IBEROSTAR Tucan & Quetzal on your recent vacations. We are glad to hear that your room accommodation, entertaining activities and super friendly and attentive staff were of your liking. Your opinion is greatly appreciated to continue improving as we hope to welcome you again in a near future. Kind regards, Quality Manager... More 

London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Just returned from 2 weeks in paradise. The hotel is situated on one of the best beaches you can find and the hotel grounds are fabulous with a jungle area that is teeming with wild life, the monkeys can be loud in the morning but it makes for a relaxing holiday just walking thru the grounds, the pool is large... More 

Helpful?
1 Thank jamesjames M
Canterbury, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

We went here for two week for our honeymoon at the beginning of September '16. Overall we had a brilliant time, but there are a few minor areas for improvements: - They play music, loudly, at the poolside for most of the day. This can be annoying for anyone, who, like me, just wants to relax and read. Would be... More 

Helpful?
2 Thank Bina6188
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Meeting Rooms
Official Description (provided by the hotel)
Privileged situation directly on the beach of Playacar, around 3 km from the town of Playa del Carmen. A watersports and diving paradise. Sub- tropical mangrove swamp. Great gastronomical variety. ... more   less 

Additional Information about Iberostar Quetzal Playacar

Address: Av Xaman-Ha. Lote hotelero No. 2, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $193 - $513 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Iberostar Quetzal Playacar 3.5*
Number of rooms: 350
Reservation Options:
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Also Known As:
Iberostar Quetzal Playacar Hotel Playa Del Carmen
Iberostar Hotel Quetzal Playacar
Iberostar Quetzal Playa Del Carmen
Iberostar Quetzal Playacar Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#21 Top resorts Hotel in Playa del Carmen
#29 Spa Hotel in Playa del Carmen
#30 On the Beach Hotel in Playa del Carmen
#30 Family Hotel in Playa del Carmen
#31 Romantic Hotel in Playa del Carmen
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