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We have stayed at larger resorts and this time wanted to try this smaller one as the nature and beach really drew us.
When we arrived (around noon) we were created by Roberto who was very friendly and wanted to get our dinner reservations after...More
Entering the hotel you immediately feel like you're in the jungle, the decor is well done. The staff is mostly friendly, frequent tipping got us excellent service throughout our vacation. The rooms, the hotel lobby and the pool are spotless, very well maintained.
Let's start with what we thought was great! The resort grounds are beautiful and once you enter you feel like you are in a tropical rain forest with birds, peacocks, flamingos, turtles, monkeys and these large squirrel like animals(I forget their name). The animals don't...More
Firstly I would like to say that the hotel and grounds were well kept, with our room being cleaned daily and refreshments refilled as anticipated. The staff at this hotel are varied but mostly friendly and helpful though a lot cant speak good English including...More
Stayed at the Iberostar Quetzal for two glorious weeks in September 2017 with my sister & two friends. This was our 4th time in Mexico, our 3rd in Playacar & 1st ever time in an Iberostar hotel.
I Had emailed the hotel in advance with...More
$202 - $521 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#15 Green Hotel in Playa del Carmen
#24 Top resorts Hotel in Playa del Carmen
#30 Family Hotel in Playa del Carmen
#31 Romantic Hotel in Playa del Carmen
#31 Spa Hotel in Playa del Carmen
#34 On the Beach Hotel in Playa del Carmen
Non-Smoking Rooms ,
Number of rooms
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Yucatan Peninsula >
Quintana Roo >
Riviera Maya >
Playa del Carmen
Also Known As
Iberostar Quetzal Playacar Hotel Playa Del Carmen ,
Iberostar Hotel Quetzal Playacar ,
Iberostar Quetzal Playa Del Carmen ,
Iberostar Quetzal Playacar Riviera Maya/Playa Del Carmen, Mexico
Response from katts9903 | Reviewed this property |
Tipping varies from person to person. Some do, some don't. We tip because we know how hard the employees work and we appreciate them. Plus they don't make a lot. We had regular servers the last trip we went on for... More
Tipping varies from person to person. Some do, some don't. We tip because we know how hard the employees work and we appreciate them. Plus they don't make a lot. We had regular servers the last trip we went on for breakfast/dinner and got to know them. If you look under "forum" in here under Playa del Carmen and in search put in tipping a whole bunch of suggestions will come up. Have fun!
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"Request a building in the middle of the property,"