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Iberostar Quetzal Playacar

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Traveler (6399)
Pool & Beach (1561)
Room & Suite (880)
Overview
Av Xaman-Ha. Lote hotelero No. 2, Playa del Carmen 77710 Mexico See on map
AMENITIES
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3.5 Star accommodation
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Rooms
Aug 26Aug 27
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (5,322)
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2,894 results
Traveler rating
1,657
881
231
84
41
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LanguageEnglish
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1,657
881
231
84
41
Show reviews that mention
All reviewsstar friendshowler monkeysspecialty restaurantsjungle atmosphereswim up barjapanese restaurantthomas cooksports poolother resortsdressel diverstowel hutjungle feelate at the japanesetenderloinmain buffetmagic showmain pool
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1 - 5 of 2,894 reviews
Reviewed 2 days ago

Awesomeness. Now I'm just writing to get 200 characters. This place has 4 resorts, their own club. But don't get hurt while your here. The ER expects cash. Also, dont forget your acidopholous. It will save you from having to stay close to your toilet.

Thank Joel S
Reviewed 4 days ago

This resort has a lot of pros and cons. Pros: The staff I encountered during my 5-day stay was very nice. Housekeeping, the kitchen staff, and bartenders all went above and beyond for my friend and I. Their male doctor was very friendly and actually...More

2  Thank anettenegrete
Reviewed 1 week ago via mobile

Went to this hotel for two weeks with my family got a holiday and to get married. The weather was lovely! The staff were so helpful and always getting you drinks. The wedding co ordinator was very helpful and everything was perfect. Her name was...More

2  Thank Angela C
Response from Quality Manager I, Quality Manager at Iberostar Quetzal PlayacarResponded 3 days ago

Dear guest, Thank you for trusting in Iberostar Tucan & Quetzal to celebrate such a special occasion. It is of great pleasure to know that your experience was a memorable one and that the highlight was our staff members to whom we will share your...More

Reviewed 1 week ago

From start to finish this trip was amazing. The Iberostar is located within a gated community so you feel secure from the beginning. Once you get to the hotel it is nothing but catered services. We rolled up from the airport about 12:00. We had...More

2  Thank Kelly V
Response from Quality Manager I, Quality Manager at Iberostar Quetzal PlayacarResponded 3 days ago

Dear guest, We are thankful for having welcomed you at Iberostar Tucan & Quetzal for your family vacation. It is wonderful that you all had such a good time at our resort, enjoying all our services, attentions, facilities and accommodations and we greatly appreciate your...More

Reviewed 1 week ago via mobile

We loved our time at Quetzal. The food was great in the buffet restaurants and a la carte restaurants. Good location, right on the beach and 30 mins walk/10 mins taxi from 5th Avenue. Excellent pool, the entertainment team worked their socks off for the...More

4  Thank 1825Elvin
Response from Quality Manager I, Quality Manager at Iberostar Quetzal PlayacarResponded 3 days ago

Dear guest, Thank you for having chosen IBEROSTAR Tucan & Quetzal to spend your family holiday. It is wonderful to read that you had a pleasant vacation at our hotel, it is always a pleasure to accommodate our guests’ needs so they can truly enjoy...More

View more reviews
About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Fitness Center with Gym / Workout Room
Restaurant
Beachfront
Spa
Free Internet
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Free Parking
Children Activities (Kid / Family Friendly)
Wheelchair access
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Business Center with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Center with Gym / Workout Room
Restaurant
Spa
Bar/Lounge
Tennis Court
Adult pool
Outdoor pool
Details
Price range
$192 - $456 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Green Hotel in Playa del Carmen
#21 Family Hotel in Playa del Carmen
#25 Top resorts Hotel in Playa del Carmen
#31 Romantic Hotel in Playa del Carmen
#33 Spa Hotel in Playa del Carmen
#39 On the Beach Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$192 - $456 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Green Hotel in Playa del Carmen
#21 Family Hotel in Playa del Carmen
#25 Top resorts Hotel in Playa del Carmen
#31 Romantic Hotel in Playa del Carmen
#33 Spa Hotel in Playa del Carmen
#39 On the Beach Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveler (6399)
Pool & Beach (1561)
Room & Suite (880)
Dining (592)
Family and Play Areas (123)
Amenities (54)
Business Center & Event Rooms (21)
Questions & Answers
Ask a question
J9112015
August 12, 2018|
Answer
Response from rericksen | Reviewed this property |
It cost me $60 cash
1
Vote
Room Tips
"clean, safe, choose an ocean front upgrade!"
Read review
"We stayed in room 2011 which was close to the beach and pool area. It was also really close to the beach bar..."
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"Stay on the Tucan side; the view of the jungle and the morning visit of the monkeys is an unforgettable..."
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"makes no difference, I preferred close to reception"
Read review
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