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Hotel Riu Yucatan

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Hotel Riu Yucatan
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5,418 Reviews from our TripAdvisor Community

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Showing 3,711: English reviews
Swansea, S.Wales
Reviewed September 17, 2012

We first went to the Yucatan 17 months ago, and returned as we were really happy with our choice, not done that before. The only change is they have updated the curtains and bedspreads, the rest is the same.Oh, and check-in was smoother - all keys etc handed out en-masse at a table in a jiffy, a welcome change to...

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3Thank Thenewmrsbowen
Newtown, United Kingdom
Reviewed September 16, 2012

What a fantastic hotel. The staff cannot do enough for you. We had a few problems with our first room (nothing serious) and were relocated immediately by the reception staff. Early morning calls were always prompt and recpt staff phoned a couple of times to make sure we were happy and nothing needed doing in the room. The food: The...

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10Thank Vivienne R
Newcastle, United Kingdom
Reviewed September 16, 2012

Just got back from staying at Riu Yucatan from August 31 until September 14 The flight out was with Thomson (shambles) Airways we had a technical stop at Manchester to refuel this was to change crews the cabin crew on the flight seemed as they could not cope the job after flying for about eight hours they announced that they...

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Thank tom g
Gateshead, United Kingdom
Reviewed September 14, 2012

Just got back and would happily go back to this hotel tomorrow! Staff are all really friendly and lots of fun (especially Mr Cruz, Filiberto and 'Mexican Tiger Woods' - we had lots of laughs with these), fab beach and pools and plenty to do with the entertainment team. There's lots of choice when it comes to food with a...

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7Thank kimberleyf_10
Derbyshire, United Kingdom
Reviewed September 13, 2012

just got back to day from staying at the RIU Yucatan and it was a amazing time the rooms are clean but dated (the hotel is having a re-vamp next year) the meals are OK something for everyone the beach was amazing the sea was so clear and my partner feeding the fish everyday was great didnt go in the...

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5Thank Shazgregmutter190316
Borger, Texas
Reviewed September 11, 2012

My wife and I stayed at the Riu Yucatan from August 27 until September 6 and have nothing but good things to say about the resort. From the time we checked in (we were upgraded to a suite) until checkout, we were treated wonderfully. We stayed in room 4301, which is close to the pool and beach. Our suite was...

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9Thank thattxguy
Toronto
Reviewed September 11, 2012

Stayed at the Riu Yucatan the week of August 24 – 31 and went with a group of 16 for two birthdays and a honeymoon. Out of the 16, this was the 1st time for 14 of us in Mexico. We flew with Sunwing and surprisingly there were no problems. We were all in the same block of rooms which...

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4Thank Kaitlin M
Rainham Kent England
Reviewed September 11, 2012

Beach bar good, entertainment team work hard and shows mostly good, disco not so good empty most of time needs looking at why Cocobongos a deffinate as is Daddy Rocks I swam with Dolphins sooooo good and very good value photos were a little expensive but well worth it1

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1Thank ireneo1961
Leeds, United Kingdom
Reviewed September 9, 2012

Stayed here July/August , went with my partner my son (19) and our daughter (7), we also went with another couple and their two sons (14 & 16), had the most amazing holiday, rooms clean and air conditioned, all the staff so friendly, beach and food were amazing, in fact there was not one thing that we could have said...

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12Thank paulaj-ross
Washington DC, District of Columbia
Reviewed September 3, 2012

The skinny: it is great, be assured it is well worth booking here. However, I have some suggestions to make this the perfect vacation/holiday: - Leave any rush, rush attitude at the door. If you arrive expecting punctuality, German efficiency, etc. you may get frustrated. Remember to slow your pace and set your watch to "Mexican Time" as the local...

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26Thank domfreire
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Free Internet
  • Breakfast included
  • Room Service
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Breakfast included
  • Dry Cleaning
  • Babysitting
  • Room Service
Official Description (provided by the hotel)
* Located in the Yucatan peninsula, 3 km/ 1.9 Miles from Playa del Carmen * In Playacar's resort area, along with the Riu Palace Mexico, Riu Palace Riviera Maya, Riu Playacar and the ClubHotel Riu Tequila hotels * Main building and 2-storey buildings * Mexican "Hacienda" style architecture * Surrounded by 40,000 m2/44,000 sq. Yards of lush gardens * On the beachfront * Complimentary sun loungers on the beach * Next to the Mexican Street * 800 m/2,650 ft. From various shops * 55 km/34 miles from Cancun Int'l. Airport * Credit cards accepted: Visa, MasterCard, Amex, Diners ... more   less 

Additional Information about Hotel Riu Yucatan

Address: Avenida Xaman-Ha, Manzana 3, Lote 1 | Condominio Playacar, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $216 - $444 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Riu Yucatan 3.5*
Number of rooms: 507
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Also Known As:
Riu Yucatan Playacar Hotel Playa Del Carmen
Riu Yucatan Playa Del Carmen
Riu Yucatan Mexico
Rui Yucatan
Hotel Riu Yucatan Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#35 Top resorts Hotel in Playa del Carmen
#45 On the Beach Hotel in Playa del Carmen
#53 Family Hotel in Playa del Carmen
#55 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travelers have asked, with answers from Hotel Riu Yucatan staff and other travelers.
704 questions
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Newcastle upon Tyne, United Kingdom

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Room 1405 was great for us. If you can, check a map of the hotel and choose a room away from the mainpool area and theatre.”
 of 5 bubbles Janesman, yesterday | Read review
“We had issues with biting insects, so if that's a problem, ask for a room on one of the upper floors, away from vegetation,”
 of 5 bubbles 356yvettec, 1 week ago | Read review
“Block 3 Mid complex close to everything”
 of 5 bubbles kjl55, 2 weeks ago | Read review
“away from the Howler monkeys!!”
 of 5 bubbles n0teasilypleased666, 2 weeks ago | Read review
“Rooms 3000 to 4000 are central to reception and the beech on 3 floors email hotel they will give you a good room.”
 of 5 bubbles 357Daves56, 2 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question