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Hotel Riu Yucatan

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4,801 Reviews from our TripAdvisor Community

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Showing 3,376: English reviews
Glenrothes, United Kingdom
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed yesterday NEW

Have just retuturned from a 2 week break at the Yucantan. The hotel delivers for all from quiet pool areas to fun around the main pool with daily activities for all ages, there is also activities on the beach, the animation team work endlessly, there always shows on at night which everyone gives hundred percent. We stayed in room 9306... More 

Helpful?
Thank linda912
Manchester, United Kingdom
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Myself and my sister stayed here at the beginning of July. The hotel has a very laid back atmosphere which is wonderful and the staff, particularly those on reception were fantastic. The hotel itself is a nice size and very easy to navigate. The restaurants are suited to everybody and there was a huge variety of food throughout the whole... More 

Helpful?
1 Thank Jade993
Scotland, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

Stayed for a two week break at the Yucatan at beginning of July.This was our second visit to the area as we stayed at the old style Riu Playacar in 2013.The Yucatan was going through a revamp in 2013 and we were very impressed with the new look upon arrival. From reception,to bedrooms and throughout the complex it has a... More 

Helpful?
1 Thank gscdixon
Leicester
Level Contributor
80 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

We came here back in 2014 and decide to come again as we had a great holiday. The Hotel delivers on all aspects of what you'd want in a holiday. Rooms are fine, 2 large beds, minibar, bathroom and plenty of room. Food in the restaurants were plentiful but as with all All Inclusives it gets reptitive. Bars were great,... More 

Helpful?
2 Thank Towny036
Kent, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Went to the Yucatan in March this year it was truly amazing hotel was fantastic staff where amazing couldn't do enough for you rooms spotless food was great can't fault it at all best holiday ever animation team where great kept you entertained. Great holiday for adults and children will be going back we even had monkeys there in the... More 

Helpful?
2 Thank Carolyn K
chicago
Level Contributor
61 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I was here with my grand kids 6 and 3 with my daughter in law. Our first impression was not great. They seemed a bit unorganized. But they finally got us in a room. We were a little early. It was just extremely hot and no air conditioning in the lobby. We would have put suits on, but they made... More 

Helpful?
1 Thank nesann
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Yucatan, responded to this review

Dear Guest, Thank you very much for taking the time to write a comment. We are glad that you and your family enjoyed your overall location. First of all we would like to apologize that you did not agree with our open bath concept. We would like to inform you that the design has been thought out in order to... More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

I'll starts off with the good things. The resort was beautiful, clean, and staff was friendly. Around 4:00 we checked in our room was ready for us. We requested a room with a king size bed. We mentioned that my wife loves animals and would like to be in building 6 as its close to the monkeys and also the... More 

Helpful?
Thank Ramy H
Setubal, Portugal
1 review
4 of 5 stars Reviewed 4 days ago NEW

The room was average and clean. The staff is very nice. The beach and the water are the best, only be aware the mosquitos, the bite all the time - day and nigth! The food is excellent and the nigth shows are funny.

Helpful?
Thank anatlsantos
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW via mobile

Its a late review, as I went in July 2015. Went with my boyfriend for two weeks all inclusive. Neither of us had been to Mexico before, but after staying here, we can safely say that we will definitely be back again. The hotel caters for everything and everyone, young, old, couples and families. Having read the reviews before we... More 

Helpful?
1 Thank sunshine1399
Newcastle upon Tyne, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Area is a little piece of paradise. Couldn't fault this hotel. Rooms spotless. Staff were so helpful and friendly, nothing was a problem. Very wide choice of food in the buffet restaurant, all looked fresh and presented well, also 4 speciality restaurants. You can visit most of the other hotels of the same group in the near area. Easy to... More 

Helpful?
1 Thank _carolcatton1953
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Free Breakfast
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Public Wifi
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Free Breakfast
  • Dry Cleaning
  • Babysitting
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
* Located in the Yucatan peninsula, 3 km/ 1.9 Miles from Playa del Carmen * In Playacar's resort area, along with the Riu Palace Mexico, Riu Palace Riviera Maya, Riu Playacar and the ClubHotel Riu Tequila hotels * Main building and 2-storey buildings * Mexican "Hacienda" style architecture * Surrounded by 40,000 m2/44,000 sq. Yards of lush gardens * On the beachfront * Complimentary sun loungers on the beach * Next to the Mexican Street * 800 m/2,650 ft. From various shops * 55 km/34 miles from Cancun Int'l. Airport * Credit cards accepted: Visa, MasterCard, Amex, Diners ... more   less 

Additional Information about Hotel Riu Yucatan

Address: Avenida Xaman-Ha, Manzana 3, Lote 1 | Condominio Playacar, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $209 - $500 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Riu Yucatan 3.5*
Number of rooms: 507
Reservation Options:
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Also Known As:
Riu Yucatan Playacar Hotel Playa Del Carmen
Riu Yucatan Playa Del Carmen
Riu Yucatan Mexico
Rui Yucatan
Hotel Riu Yucatan Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#33 Top resorts Hotel in Playa del Carmen
#44 On the Beach Hotel in Playa del Carmen
#53 Family Hotel in Playa del Carmen
#57 Romantic Hotel in Playa del Carmen
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