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Hotel Riu Yucatan

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5,241 Reviews from our TripAdvisor Community

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Showing 3,620: English reviews
Neath Port Talbot, United Kingdom
Reviewed yesterday NEW

This was our first visit to Mexico and we were not disappointed! We received a very warm welcome from the minute we got off the plane to the minute we arrived at the hotel where we were greeted by a very friendly receptionist. The hotel is situated in a gated community amongst a number of other hotels, many of which...

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2Thank jemmamatthews11
Toronto, Canada
Reviewed 2 days ago NEW

We came to Riu Yucatan for our honeymoon and we found the resort itself to be nice, but the service and staff was what really impressed us. A big shoutout out to Julio & ChaCha for doing an outstanding job in ensuring we had a great stay. Here is what we liked and didn't like about Riu Yuctan: PROS: -...

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Thank Van1986
Reviewed 2 days ago NEWvia mobile

First time in Mexico and certainly won't be the last!! We were a group of 8 travelling to the Riu Yucatan for two weeks and left for Mexico just after Christmas. On arrival I was blown away by the entrance and lobby, just amazing. Speedy check in and we went to our rooms. We were in Block 7 which is...

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4Thank lozpaul27
Haarlem, The Netherlands
Reviewed 2 days ago NEW

To start with: very friendly staff from reception to catering to housekeeping. Buildings are situated in nice tropical garden. But for the rest we were disappointed by the quality of our stay. The bed rooms are in need of updating. Beds are aweful. The food is reasonably nice presented, but lacked quality, taste and diversity. The music around the main...

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Thank CatharinaMJ
London, United Kingdom
Reviewed 4 days ago NEW

We spent Christmas and New Year here and had a really good time. The hotel and staff were marvellous, the food was very good, the rooms were spacious and comfortable. The private beach was wonderful outside of the hotels, but when we walked further along we came across all sorts of rubbish that gets washed up, it's a shame that...

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5Thank modell8
Settle, United Kingdom
Reviewed 4 days ago NEW

Thoroughly enjoyed our 2 weeks after Christmas.Having stayed at several Rius we know what standard to expect. Check in fast and room allocation 3219 ok but not a good view but i dont think many do, (does it matter)?? Plenty of room for all, never crowded anywhere. Fantastic beach, plenty of loungers. All staff friendly, service all depts good. Dont...

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2Thank Richard R
Saint Louis, Missouri
Reviewed 4 days ago NEWvia mobile

It was 5 of us who stayed at this hotel! Several pool, easy to find seats around pools and on beach which was only a few feet away! Staff pleasant, not enough nite life or adult evening entertainment. Food was good, we enjoyed the Italian restaurant the best!

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2Thank Tina M
Edmonton, Canada
Reviewed 5 days ago NEW

the staff we dealt with from the front desk ( Ulesses Outstanding ),to dinning, to the bars and cleaning area, MOST of them are tops --- a colorful place, very ikea like --- our room was very white ( see the pics they provide ) food was good, you wont go hungry and they have a great variety --- wish...

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1Thank john s
Nottinghamshire, United Kingdom
Reviewed 1 week ago

A group of ten of us has recently just returned from this hotel. We arrived on 27th Dec ready to celebrate new year, staying for 11 nights. The food is gorgeous with lots of choices, very clean restaurants and staff attend to every need. The main pool is very lively with pool bar situated overlooking the beach. There is also...

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8Thank Angela H
Newport
Reviewed 1 week ago

My husband and I stayed here for 2 weeks AI and was the best holiday we have ever had,the Hotel, staff animation team, food, pools, beaches, weather, friends we made, everything was absolutely fantastic and although the flight was long, the holiday was well worth it. Would go back in a heartbeat.BRILLIANT BRILLIANT BRILLIANT

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8Thank Rhys_DaviesNewport
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Free Internet
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Breakfast included
  • Dry Cleaning
  • Babysitting
Official Description (provided by the hotel)
* Located in the Yucatan peninsula, 3 km/ 1.9 Miles from Playa del Carmen * In Playacar's resort area, along with the Riu Palace Mexico, Riu Palace Riviera Maya, Riu Playacar and the ClubHotel Riu Tequila hotels * Main building and 2-storey buildings * Mexican "Hacienda" style architecture * Surrounded by 40,000 m2/44,000 sq. Yards of lush gardens * On the beachfront * Complimentary sun loungers on the beach * Next to the Mexican Street * 800 m/2,650 ft. From various shops * 55 km/34 miles from Cancun Int'l. Airport * Credit cards accepted: Visa, MasterCard, Amex, Diners ... more   less 

Additional Information about Hotel Riu Yucatan

Address: Avenida Xaman-Ha, Manzana 3, Lote 1 | Condominio Playacar, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $238 - $435 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Riu Yucatan 3.5*
Number of rooms: 507
Reservation Options:
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Also Known As:
Riu Yucatan Playacar Hotel Playa Del Carmen
Riu Yucatan Playa Del Carmen
Riu Yucatan Mexico
Rui Yucatan
Hotel Riu Yucatan Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#33 Top resorts Hotel in Playa del Carmen
#44 On the Beach Hotel in Playa del Carmen
#53 Family Hotel in Playa del Carmen
#57 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travelers have asked, with answers from Hotel Riu Yucatan staff and other travelers.
599 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Request a room overlooking the pool.”
 of 5 bubbles jemmamatthews11, yesterday | Read review
“Quieter rooms are further away from pool and beach”
 of 5 bubbles Van1986, 2 days ago | Read review
“stay near the middle, closer to the lobby”
 of 5 bubbles R1304TEjohns, 5 days ago | Read review
“There is no ocean view, all rooms are facing the yard. Maybe one building only you can see the ocean, but no ocean front.”
  • Balcony
 of 5 bubbles Thatblue25, 1 week ago | Read review
“If you like to be close to the beach ask for the 4100 block”
 of 5 bubbles Lovebugs02, 1 week ago | Read review
5 of 5
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