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Hotel Riu Yucatan

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Hotel Riu Yucatan
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5,490 Reviews from our TripAdvisor Community

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Showing 3,756: English reviews
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Sheerness, United Kingdom
Reviewed yesterday NEW

Fantastic hotel, the staff are very helpful and cater to your needs. The food is awesome, you name it and it was available. The hotel and grounds are very clean and well kept. The local town is within walking distance, with all the modern shops and local bars and restaurants. You feel very safe when out walking and when on...

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2Thank Ian M
Langley, Canada
Reviewed yesterday NEW

From the minute we checked in, we were impressed with the service. Everyone was smiling and helpful. The room was exactly what we expected, very clean. Mini bar was stocked with Dos Equis beer, club soda, Pepsi, etc, as well as bottles of Rum,Tequilla, Vodka and Gin. Mario, the mini bar attendant, kept it stocked every two days. Mario actually...

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4Thank Langley4sun
Reviewed 2 days ago NEWvia mobile

Could of picked a better all inclusive holiday, the food the staff the entertainment the location just amazing! Would definitely go back here again! A deserved break for us both and loved every minute of it

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2Thank Danielle H
Sandusky, Ohio
Reviewed 2 days ago NEW

The room was average for resorts.The Italian restraurant was our favorite.The staff was great and the housekeeping was also great.Very good bartenders.The Howler monkeys in the trees were great to watch but hearing them at 5am,not so great.The beach was really nice.It was a great vacation and the price was right for all inclusive.

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Thank driverdoug
Basildon, United Kingdom
Reviewed 3 days ago NEW

The hotel was clean and tidy, the floors and tables are kept very clean. All rooms have a safe, air con, 4 different spirits, soft drinks in the fridge an iron and much more. But no kettle. Staff are fantastic and you don't really need any money except for tips or if you go shopping. Their are also monkeys and...

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5Thank nannycupcake2016
Surrey
Reviewed 4 days ago NEW

We just returned from a two week stay at this hotel. I would have to say we had no complaints at all with the staff and service offered. Our room was comfortable and cleaned daily by a very attentive staff. Any special requests were dealt with promptly. The daily towel dance is alive and well at this hotel although if...

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8Thank Mavissk
Chicago, Illinois
Reviewed 4 days ago NEW

My husband and I loved the hotel: All inclusive, great food, great drinks, super friendly staff. Our only problem was a leak in the room 1205 on the bathroom and toilet area, and later in the room 1325, my sister and her family complained about having their own leak. Which was reported as well, front desk just saying "we will...

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Thank LDom27
Reviewed 4 days ago NEW

We stayed at the Riu Yucatan for two weeks from the 31st Mar to the 14th April 2017. We are a family of four with two children one aged 19 and one aged 8. We booked this hotel as we decided to have what we thought was a luxury holiday on the Caribbean coast whilst our youngest child was on...

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5Thank Kerry M
Chester, England, United Kingdom
Reviewed 6 days ago NEW

We stayed at the Riu Yucatan for 2 weeks. The rooms are quite simple but always kept very clean and the bed was huge and comfortable with a good air con system. The pool areas were kept very well. There is a small pool which was like a quiet pool which we loved and a huge main one and children's...

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6Thank Heather C
County Durham, United Kingdom
Reviewed 6 days ago NEWvia mobile

We've had a wonderful, unforgettable week at this hotel and highly recommend. The location is perfect being beside beautiful white sandy beach set in lush, well-tended grounds. Short walk to local shops and 20-30 minute stroll to buzzing 5th Avenue with loads of shops & restaurants. Our room was clean & bright with excellent service each day. We loved the...

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8Thank Margaret G
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Free Internet
  • Breakfast included
  • Room Service
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
  • Paid Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Breakfast included
  • Dry Cleaning
  • Babysitting
  • Room Service
Official Description (provided by the hotel)
* Located in the Yucatan peninsula, 3 km/ 1.9 Miles from Playa del Carmen * In Playacar's resort area, along with the Riu Palace Mexico, Riu Palace Riviera Maya, Riu Playacar and the ClubHotel Riu Tequila hotels * Main building and 2-storey buildings * Mexican "Hacienda" style architecture * Surrounded by 40,000 m2/44,000 sq. Yards of lush gardens * On the beachfront * Complimentary sun loungers on the beach * Next to the Mexican Street * 800 m/2,650 ft. From various shops * 55 km/34 miles from Cancun Int'l. Airport * Credit cards accepted: Visa, MasterCard, Amex, Diners ... more   less 

Additional Information about Hotel Riu Yucatan

Address: Avenida Xaman-Ha, Manzana 3, Lote 1 | Condominio Playacar, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $222 - $454 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Riu Yucatan 3.5*
Number of rooms: 507
Reservation Options:
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Also Known As:
Riu Yucatan Playacar Hotel Playa Del Carmen
Riu Yucatan Playa Del Carmen
Riu Yucatan Mexico
Rui Yucatan
Hotel Riu Yucatan Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#33 Top resorts Hotel in Playa del Carmen
#46 On the Beach Hotel in Playa del Carmen
#53 Family Hotel in Playa del Carmen
#55 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travelers have asked, with answers from Hotel Riu Yucatan staff and other travelers.
744 questions
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Newcastle upon Tyne, United Kingdom

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Questions? Get answers from Hotel Riu Yucatan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Great hotel, all rooms are spacious and light. With all the things you require, the are free drinks in the fridge and spirits on the walls.”
IanM516, yesterday | Read review
“stayed in 1215, which is close enough to the lobby and buffet, and not far from the pools or beach.”
Langley4sun, yesterday | Read review
“All rooms are nice but need a sweet for a family”
nannycupcake2016, 3 days ago | Read review
“1205 and 1325 have leaks, be careful”
LDom27, 4 days ago | Read review
“we stayed in room 4311 and you can see the view from our room from the attached photo.”
N1130ROkerrym, 4 days ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question