We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

Hotel Riu Yucatan

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Expert photos
Hotel Riu Yucatan
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"},"moduleList":["handlers","shims"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"containerClass":null}
Add Photo Write a Review

4,871 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 3,411: English reviews
1 review
3 of 5 stars Reviewed yesterday NEW via mobile

We flew to the Riu Yucatan 6/8/16-20/8/16 as a family of 4, my partner and I and our children 10 and 4. My parents also booked on and accompanied us. We are absolutely gutted we couldn't have given a better rating for this hotel. On arrival we were greeted by reception staff who were very informative about your room, location,... More 

Helpful?
Thank Laura P
London, United Kingdom
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

From the moment we arrived to the moment we left after 11 days, there wasn't anything you could find fault with this hotel. The food was outstanding. Lots of choice, cooked in front of you and presented very well. The attention to detail with carved melons and ice sculptures made this a really nice occasion. We looked at the food... More 

Helpful?
Thank Rhesus19
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Amazing holiday at hotel Riu Yucatan. All the staff were great in particular Miguel on the pool side bar! Very efficient and friendly service. The food was fantastic in all four of the restaurant, with a huge variety to choose from. The Italian restaurant at The Sicilia was our favourite. The entertainment team are awesome too, with very inventive and... More 

Helpful?
1 Thank Stacey H
Mosbrough
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Great hotel, modern and contemporary, lovely beach, clean, good food and helpful friendly staff. Thought main buffet was the best, lots of choice ,A la cartes OK, nothing special ,would say beachfront steakhouse was the nicest.Rooms clean but basic with fresh towels and bedding every single day ! Lots of fun and games everyday if you like that kind of... More 

Helpful?
1 Thank Donna S
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW via mobile

Plus points. Friendly staff,Great entertainment team,nice pool, beach, food OK, great bar in the room. Minus points. Rooms very basic,swim up bar a little grotty, trip to local water park not recommended! Overall a great family holiday enjoyed by all

Helpful?
Thank Michael H
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

Just spent 2 weeks in the Riu Yucatan and we loved it! Lovely setting, right on the beach and close to fifth avenue and Playa del Carmen. The hotel was lovely, although the rooms were basic and not as fancy as you might expect. There was a great choice of food in the main restaurant and also a selection of... More 

Helpful?
3 Thank Nicola I
Yorba Linda
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Have stay 3 other times but not since up grades.Overall place has become a touch more modern! The Staff has a great attitude - as in positive,you cannot get a better beach in area white cool sand with no rocks at water. The ocean water was same temperature as pool .. Great..Many off shore activities to do all types.Food good,... More 

Helpful?
2 Thank vando56
A TripAdvisor Member
4 of 5 stars Reviewed 1 week ago NEW via mobile

We all had a beach massage today and it was the best massage I have had. Our masseuse was Elizabeth and she hit all the right spots. A little expensive at $75 each for 1 hour but it was worth it. The hotel itself is pleasant and neat. The rooms are large and bright. It has three swimming pools and... More 

Helpful?
1 Thank A TripAdvisor Member
Saint Louis, Missouri
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

This was a very nice but average property. No real frills here. If you are looing for the basics, clean rooms, pools, adequate food and beautiful beaches I would recommend. The beaches and the water was amazing. The staff was very friendly and very helpful. No rooms face the ocean. The rooms were very basic and the AC never really... More 

Helpful?
Thank Suzan K
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Yucatan, responded to this review

Dear guest, Thank you very much for choosing our resort for your family vacations and for taking the time to share your experience with us. We are glad that you enjoyed your overall holidays. Since our main priority is to make our customers feel comfortable we regret that your children did not agree with the distribution of the room and... More 

Gatineau, Canada
Level Contributor
59 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
3 of 5 stars Reviewed 1 week ago

The Yucatan is set on Playacar Beach which is one of the nicest I have seen. There is a shopping mall 3 minutes from the hotel and Playa del Carmen is 25 minutes away or 13$ by taxi. The beach is perfect for young children with waves but nothing dangerous. We could see Cozumel from the distance. Unfortunately, the Riu... More 

Helpful?
1 Thank engteach
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Yucatan, responded to this review

Dear guest, We would like to thank you for choosing RIU Hotels and Resorts for your holidays and for taking the time to give us your constructive and valued feedback. We are pleased to read your positive comments about the beautiful beach. We only choose the best destinations for our hotels. On the other hand, we regret to read you... More 

Questions? Get answers from hotel staff and past guests. Ask a question

6,167 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (5492)
Viewed
Hotel & Grounds (976)
Viewed
Bathroom (54)
Viewed
Room/Suite (447)
Viewed
Pool/Beach Area (1442)
Viewed
Dining (352)
Viewed
Family/Play Areas (68)
Viewed
View from Room (82)
Viewed
Business Center/Function Rooms (21)
Viewed
0:26
Videos (1)
Viewed
Other (2049)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (623)
Viewed
Amenities (137)
Viewed
Beach (38)
Viewed
Pool (43)
Viewed
Relax Pool (35)
Viewed
Dining (104)
Viewed
Standard Room (71)
Viewed
Suite (117)
Viewed
The Hotel (78)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (52)
Viewed
Pool/Beach Area (6)
Viewed
Hotel & Grounds (8)
Viewed
Room/Suite (6)
Viewed
Dining (7)
Viewed
View from Room (7)
Viewed
Other (18)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Playa del Carmen hotels
5.9 mi away
Platinum Yucatan Princess All Suites & Spa Resort
Platinum Yucatan Princess All Su...
#54 of 210 in Playa del Carmen
4.5 of 5 stars 3,602 reviews
0.3 mi away
Hotel Riu Playacar
Hotel Riu Playacar
#53 of 210 in Playa del Carmen
4.0 of 5 stars 4,023 reviews
0.1 mi away
Hotel Riu Tequila
Hotel Riu Tequila
#45 of 210 in Playa del Carmen
4.5 of 5 stars 6,820 reviews
Show Prices
Show Prices
Show Prices
0.3 mi away
Hotel Riu Palace Mexico
Hotel Riu Palace Mexico
#23 of 210 in Playa del Carmen
4.5 of 5 stars 4,743 reviews
0.6 mi away
Hotel Riu Palace Riviera Maya
Hotel Riu Palace Riviera Maya
#36 of 210 in Playa del Carmen
4.5 of 5 stars 4,756 reviews
0.4 mi away
Hotel Riu Lupita
Hotel Riu Lupita
#80 of 210 in Playa del Carmen
4.0 of 5 stars 2,280 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Public Wifi
  • Paid Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Free Breakfast
  • Dry Cleaning
  • Babysitting
Official Description (provided by the hotel)
* Located in the Yucatan peninsula, 3 km/ 1.9 Miles from Playa del Carmen * In Playacar's resort area, along with the Riu Palace Mexico, Riu Palace Riviera Maya, Riu Playacar and the ClubHotel Riu Tequila hotels * Main building and 2-storey buildings * Mexican "Hacienda" style architecture * Surrounded by 40,000 m2/44,000 sq. Yards of lush gardens * On the beachfront * Complimentary sun loungers on the beach * Next to the Mexican Street * 800 m/2,650 ft. From various shops * 55 km/34 miles from Cancun Int'l. Airport * Credit cards accepted: Visa, MasterCard, Amex, Diners ... more   less 

Additional Information about Hotel Riu Yucatan

Address: Avenida Xaman-Ha, Manzana 3, Lote 1 | Condominio Playacar, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $209 - $512 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Riu Yucatan 3.5*
Number of rooms: 507
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotwire, Hotels.com, Cheap Tickets, Despegar.com, Travelocity and Priceline so you can book your Hotel Riu Yucatan reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Riu Yucatan Playacar Hotel Playa Del Carmen
Riu Yucatan Playa Del Carmen
Riu Yucatan Mexico
Rui Yucatan
Hotel Riu Yucatan Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#32 Top resorts Hotel in Playa del Carmen
#44 On the Beach Hotel in Playa del Carmen
#53 Family Hotel in Playa del Carmen
#57 Romantic Hotel in Playa del Carmen
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay