We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
See all 215 hotels in Playa del Carmen

Hotel El Tukan

1,362 reviews
Save
Traveler (717)
Room & Suite (284)
Dining (207)
Overview
  • Excellent17%
  • Very good31%
  • Average26%
  • Poor11%
  • Terrible15%
Travelers talk about
Free Internet
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Bar/Lounge
3.0 Star Hotel
All hotel details
Rooms
Feb 4Feb 5
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 4 partner sites to see rooms from $87.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Playa del Carmen hotels with availability
{"BOOKING_FEATURES": ["IB_IRG_RATE_VERIFICATION","IB_STREAMLINED_SELECTED_ROOM","IB_POST_BOOKING_LOGIN_US","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","MOB_BOOKING_EMAIL_AGREE_HIDE","CHILDREN_SEARCH","IB_EXPRESS_BOOK","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_PRICE_WINS_COPY","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","META_AIR","IB_REVIEW_BOOKING_BUTTON","IB_INLINE_ROOM_GRID","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_KIPLINGER_AWARD","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "651e5324ae934900abcec5d0f74e4449", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":154731,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[68917658],"additionalContentIds":[],"pollCount":0,"checkin":{"day":4,"month":2,"year":2018},"checkout":{"day":5,"month":2,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":87,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"651e5324ae934900abcec5d0f74e4449","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":170,"lowestMetaPrice":87,"additionalPartner":false,"highestMetaPriceDisplay":170,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":170,"lowestMetaPrice":87,"highestMetaPriceDisplay":170,"hotelName":"Hotel El Tukan","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjY1MWU1MzI0YWU5MzQ5MDBhYmNlYzVkMGY3NGU0NDQ5IiwiQUlLIjoiMTYwOWI2MjY3ZjI3NDM4M2IyNDA2MGJlOTY2Yzk4ZDAifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "02/04/2018", "checkOut": "02/05/2018", "lowestPrice": "$87", "hasDates": true, "hacComplete": true, "contentIdMappings": {"68917658":"CancelonIB"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (1,362)Write a Review
Filter reviews
324 results
Traveler rating
49
87
90
40
58
Traveler type
Time of year
LanguageEnglish
More languages
49
87
90
40
58
Show reviews that mention
All reviewslegends sports barall inclusive planpool area is niceair canada vacationsbreakfast includedbedroom suiterestaurants and barsceiling fanyogurtall inclusive resortavetulipanesceibacallehammockcanadianpdc
FilterEnglish
Updating list...
1 - 5 of 324 reviews
Reviewed 5 days ago

I check in to the hotel on 1/5/18 and in the morning of the 6th i went to the beach room service came to my room after i request NO ROOM SERVICE and they stole from my room $300 USD cash and a Louis Vuitton...More

Thank shlomo s
Response from Tukan M, Gerente at Hotel El TukanResponded 4 days ago

Hi Shlomo! Thank you for your comments and for taking the time to describing your experience for our community of Trip Advisor. All our staff is committed to making your stay a memorable one, your feedback will encourage us to improve. We're looking forward to...More

Reviewed 1 week ago via mobile

Great location right on the 5th avenue, not too far from a middle point. Got two rooms. Good facilities and ammenities. One a/c didn’t work properly but got fixed quickly only down comment would be that they hadn’t finished cleaning the eoom properly but gave...More

Thank Gaston Q
Response from Tukan M, Gerente at Hotel El TukanResponded 4 days ago

Hi Gaston! Thank you for your comments and for taking the time to describing your experience for our community of Trip Advisor. We are just delighted to read about your visit. All our staff is committed to making your stay a memorable one, your feedback...More

Reviewed 2 weeks ago via mobile

In 2016 I had the opportunity to travel to playa del Carmen, I was looking for a nice place to stay and relax; Tukan was a perfect place it is near to everywhere and the hotel is cosy and clean . Nice place to stay...More

Thank Gonzalo B
Response from Tukan M, Gerente at Hotel El TukanResponded 2 weeks ago

Hi Gonzalo! Thank you for your comments and for taking the time to describing your experience for our community of Trip Advisor. All our staff is committed to making your stay a memorable one, your feedback will encourage us to improve. We're looking forward to...More

Reviewed 3 weeks ago via mobile

Excellent price and value. Rooms are clean and okay. Tiling could use some repair in the bathroom. Otherwise no complaints. We asked for a fridge and received one for the week for free. Pool is clean but chilly lol as it sits mostly in the...More

1  Thank ladydi2017
Response from Tukan M, Gerente at Hotel El TukanResponded 2 weeks ago

Hi Lady! Thank you for your comments and for taking the time to describing your experience for our community of Trip Advisor. All our staff is committed to making your stay a memorable one, your feedback will encourage us to improve. We're looking forward to...More

Reviewed December 6, 2017

GOOD: Location - heart of la Playa w many restaurants, bars, cafes, stores, services, etc. - central to many excursions (Cancun/Isla Mujeres, Cozumel, Tulum, archeologic sites, etc.). Oasis-like courtyard. OK: Bedroom are basic and functional. Washroom needs major reno. Safe box needs to be changed/upgraded...More

Thank thule271072
Response from Tukan M, Gerente at Hotel El TukanResponded 5 weeks ago

Hi Thule! Thank you for your comments and for taking the time to describing your experience for our community of Trip Advisor. All our staff is committed to making your stay a memorable one, your feedback will encourage us to improve. We're looking forward to...More

View more reviews
PreviousNext
12345665
About
Amenities
Top amenities
Pool
Restaurant
Bar/Lounge
Free Internet
Hotel Amenities
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
$55 - $516 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#88 On the Beach Hotel in Playa del Carmen
Room types
Non-Smoking Rooms
Details
Price range
$55 - $516 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#88 On the Beach Hotel in Playa del Carmen
Room types
Non-Smoking Rooms
Add Photo Photos
Traveler (717)
Room & Suite (284)
Dining (207)
Pool & Beach (164)
Hotel & Grounds (463)
Bathroom (34)
Family and Play Areas (5)
Questions & Answers
Get quick answers from Hotel El Tukan staff and past guests.
Note: your question will be posted publicly on the Questions & Answers page.
Posting guidelines
Submit
Room Tips
"dont stay there"
Read review
"Room in main buildding on highest level has big balcony at the level of the top tip of trees and facing the..."
Read review
"Take a superior deluxe room. It's not much more expensive but at least from our account it was very..."
Read review
"Ensure you get the room you actually paid for"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing
Map
Satellite