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Hotel Maya Turquesa

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Hotel Maya Turquesa
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74 Reviews from our TripAdvisor Community

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Showing 28: English reviews
Cambridge, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed August 12, 2016

I booked this hotel as part of a business trip, hoping to use the weekend to relax. From the moment we arrived, the staff was horrible to us. They didn't provide any information about the location, attractions, basic directions, etc. They didn't even offer to carry our bags to our room. They inflated their prices and used every excuse to... More 

Helpful?
Thank elsamonique
Jacksonville, Florida
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed May 21, 2016

The location was awesome. One block from 5th Ave, which made the shopping experience better. Great AC. However, the room is way smaller than normal junior suites; looked bigger in the pictures and it had a bug spray odor. There are no walls separating the "bedroom" from the "living room" so you can touch the beds from the futon. My... More 

Helpful?
Thank yaahta

Travelers are raving about these Playa del Carmen hotels

Level Contributor
224 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 143 helpful votes
4 of 5 stars Reviewed April 17, 2016

I have stayed in PDC many times, since I live in Mexico part of the year. I am always looking for a reasonable priced place. This visit, I was picking up 2 more family members from the US and needed to find a room to fit 5 people. I found this place and decided to try it. I was super... More 

Helpful?
1 Thank Acmeflower
vancouver island central
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed February 3, 2016

I stayed here for 4 nights then moved would have moved back but could not get out of the next reservation . this hotel I 2 blocks of 5th ave it is quite and the staff re great and speak English it has a frig and TV but in Mexico there are few English speaking channels rooms are very clean... More 

Helpful?
1 Thank babsjack
Denver, Colorado
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed January 3, 2016

Terrible value with tiny room, no elevator and difficult stairs, and staff drinking alcohol while working and unable to take care of our needs. Even at low season prices this is a rip-off, but to charge what they did Christmas week was completely ridiculous!

Helpful?
2 Thank MarkusNoGood
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed October 12, 2015 via mobile

The staff are very friendly, the rooms are well kept and excellent customer service. I would recommend hotel to families and big groups, all rooms has in at least a refridgerator which can be use to chill your beers and drinks.

Helpful?
Thank Lesley S
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed September 26, 2015 via mobile

Its a very nice and descent hotel. Good and comfy beds. Location was the best! Very close to everything, very quiet during the night. Our room was very clean and was cleaned daily. The only bad things i can think of are the pillows which were too thick, and the crew didn't speak much english. We paid 900 pesos per... More 

Helpful?
Thank Dvir K
Level Contributor
34 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed March 18, 2015 via mobile

We stayed at the hotel on the 2nd of January so being peak season I accepted that prices would be a bit higher. However the facilities available did not justify the high price. I wouldn't consider it to be a 3 star hotel. It felt more like a hostel. The room had very basic facilities and the horrible smell and... More 

Helpful?
3 Thank Brad T
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed March 2, 2015

My partner and I and our adult daughter arrived very late at the hotel because of a reservation problem with another property in Playa del Carmen, so we chose the hotel having not read any reviews. The staff were courteous enough and were able to find us two rooms for one night on extremely short notice which was appreciated. My... More 

Helpful?
3 Thank ecogreenie
Phoenix, Arizona
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed January 15, 2015 via mobile

I give it five stars for the amazing staff they have. They are all courteous and do anything out of their way to make the guest feel welcomed and comfortable. After checking out a day early due to personal circumstances and planning to travel back home, when we arrived at the airport our flight was canceled. After just one phone... More 

Helpful?
2 Thank USVet
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36 photos of this hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
Official Description (provided by the hotel)
Hotel Maya Turquesa, has beautiful rooms a few steps from the sea in a privileged central area of the Playa del Carmen, with a family atmosphere, excellent service and personalized attention.Located in the heart of Playa del Carmen, approximately 60 kilometers south of Cancún.Blessed by its turquoise blue sea, white sands of the Mexican Caribbean and that typical atmosphere of a small Mexican town. ... more   less 

Additional Information about Hotel Maya Turquesa

Address: Calle 8 Norte Entre 10 y 15 Avenida 876 | Colonia Centro, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $50 - $244 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hotel Maya Turquesa 2.5*
Number of rooms: 35
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Also Known As:
Hotel Maya Turquesa Riviera Maya/Playa Del Carmen, Mexico
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