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Allegro Playacar

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Traveler (5808)
Pool & Beach (1469)
Room & Suite (921)
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Overview
  • Excellent39%
  • Very good35%
  • Average15%
  • Poor6%
  • Terrible5%
Travelers talk about
“first club”(196 reviews)
“rooms are small”(85 reviews)
“thatched roof”(96 reviews)
AMENITIES
Wifi
Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3 Star Hotel
All hotel details
Additional information
Offers from Allegro Playacar
Special Offer: Up to 35% summer discount
Hotel deals
Offers from Allegro Playacar
Special Offer: Up to 35% summer discount
Hotel deals
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Rooms
Jul 1Jul 2
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1 room, 2 adults, 0 children
Standard Room
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Reviews (6,014)
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3,034 results
Traveler rating
1,061
1,037
468
250
218
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LanguageEnglish
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1,061
1,037
468
250
218
Show reviews that mention
All reviewsfirst clubrooms are smallthatched rooftime sharepool baritalian restaurantentertainment staffsmall resortdifferent theme every nightlunch buffetactivity poolgreat beachguest servicesother resortsgated communityceiling fanmexican night
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1 - 5 of 3,034 reviews
Reviewed yesterday

Let me say that we have been planning this family trip for awhile! My brother stayed at a different Occidental resort and they were booked during the time we could go. I reluctantly agreed to go. The weather last week was not good. We landed...More

Thank Charlie M
Response from Community M, Gerente at Allegro PlayacarResponded yesterday

Dear Mr. Charlie, We would like to express our gratitude for the comments you have made about your recent visit, since they help us to understand how our guests enjoy their stay with us. It is always our goal to achieve the maximum satisfaction of...More

Hotel's Favorite
Reviewed 2 weeks ago

we travelled here from a two week trip to the US , We arrived late afternoon and the team at reception were very good and efficient , even a porter carried our cases to our room , which was very clean and tidy , the...More

2  Thank 160jon
Response from Community M, Gerente at Allegro PlayacarResponded 2 weeks ago

Dear Mr. Jon, We would like to express our gratitude for the comments you have made about your recent visit, since they help us to understand how our guests enjoy their stay with us. It is always our goal to achieve the maximum satisfaction of...More

Reviewed 2 days ago

This was my first time out of the country. The all-inclusive was nice. The food could have been better. Was nice and quiet which was good since we were on our honeymoon. the staff was ok...had some issues when we had to find a hotel...More

Thank Corinne K
Response from Community M, Gerente at Allegro PlayacarResponded yesterday

Dear Mrs. Corinne, Thank you for taking the time to share your comments about your recent vacation with us. Our guests' comments provide us with an opportunity to see our hotel through their eyes giving us insight into any service that may have room for...More

Reviewed 3 days ago via mobile

Never again will I stay at this hotel. Our room smelled bad, the Ac didn't work properly. Took for ever to get our luggage. We waited the whole day for an umbrella and finally had to goo pick it up at the front desk. Rooms...More

Thank Mayra E
Response from Community M, Gerente at Allegro PlayacarResponded 2 days ago

Dear Mrs. Mayra, Thank you for taking the time to share your comments about your recent vacation with us. We would like to get in touch with you to follow up on what you are saying, since for us the comments of our guests are...More

Reviewed 3 days ago

This all-inclusive was packed during our entire stay. We traveled with a group of 17 people spread in 6 rooms. We had trouble with housekeeping...going through our belongings in the evening (caught in the act and investigated), servicing the room despite having "do not disturb"...More

Thank ChampagneTasteMD
Response from Community M, Gerente at Allegro PlayacarResponded 2 days ago

Dear Champagne Taste MD, First of all, we want to thank you for your comments after your recent visit with us and we are delighted to read that we were able to exceed your holiday expectations. We are happy to choose you to stay on...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Beachfront
Bar/Lounge
Breakfast included
Hotel Amenities
Children Activities (Kid / Family Friendly)
Breakfast included
Airport Transportation
Dry Cleaning
Laundry Service
Multilingual Staff
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Tennis Court
Outdoor pool
Details
Price range
$146 - $338 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#40 Top resorts Hotel in Playa del Carmen
#62 On the Beach Hotel in Playa del Carmen
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$146 - $338 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#40 Top resorts Hotel in Playa del Carmen
#62 On the Beach Hotel in Playa del Carmen
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveler (5808)
Pool & Beach (1469)
Room & Suite (921)
Dining (353)
Amenities (84)
Family and Play Areas (82)
Business Center & Event Rooms (13)
Questions & Answers
Ask a question
655beatrice
June 15, 2018|
AnswerShow all 2 answers
Response from Maria G | Reviewed this property |
Is an area for people who has a time share, my friend has one that's why we could stayed in that particular area.
1
Vote
655beatrice
June 11, 2018|
Answer
Response from Essexblonde | Reviewed this property |
Yes in the a la carte
0
Votes
Room Tips
"ask for a building location closer to the beach, or upgrade to First Club, second floor rooms have much..."
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"If you have a problem tell the staff and they will bend over backwards to solve the problem. Do not wait to..."
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"Better mattresses and better plumbing. Other than that the rooms are clean and spacious."
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"It would be nice if the First Club rooms were equipped with walk-in showers."
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