We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Sandos Playacar Beach Resort

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Sandos Playacar Beach Resort
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

10,924 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 5,931: English reviews
Kingston-upon-Hull, United Kingdom
1 review
5 of 5 stars Reviewed yesterday NEW

We came to Sandos Playacar resort in August, we had a great holiday. The entertainment team made our holiday special, around the pool and the beach. They did many activities all day everyday to get people more involved and they were all very enthusiastic. Jimmy, Osmin, Jesus and Emelio (members of the entertainment team) all made our holiday fantastic as... More 

Helpful?
Thank charlottecope9
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Amazing holiday at Sandos Playacar! Not my first time or my last! All the Staff were great in particular Jimmy from entertainment team!! Jimmy was awesome ! We all enjoyed the water games when He came up with creative , inventive and engaging games played everyday ! Jimmy introduced me to All Playa Experience he also took me and my... More 

Helpful?
5 Thank Angelika S
Sandos_Playacar, Manager at Sandos Playacar Beach Resort, responded to this review

Dear Guest, On behalf of the Sandos Playacar family, I thank you for commenting about the experiences lived while in our hotel. Thank you for highlighting the positive attributes you were able to enjoy, we hope to have the pleasure of serving you again in the future. Kindest Wishes, Joao Silva Web Relations Manager webrelations.playacar@sandos.com WhatsApp: +521 984 179 4038 More 

London, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

Great room, great service (for the most part) great beach and great location. A few things I would say let this hotel down though: - in a few of the restaurants it took AGES to get served a coffee and glass of water at breakfast to the point I went and helped myself. I don't think 15 minutes is acceptable... More 

Helpful?
3 Thank Sophie W
Chicago, Illinois
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My friend and I stayed at Sandos while doing charity work in Playa del Carmen. It was wonderful to come back to a clean room and wonderful food each day. We stayed in the adults only area and the pool/pool bar was awesome. Each day just before 1pm, a chef arrived to set up a lunch bbq area. I can't... More 

Helpful?
1 Thank Anne D
Sandos_Playacar, Manager at Sandos Playacar Beach Resort, responded to this review

Dear Guest, On behalf of the Sandos Playacar family, I thank you for commenting about the experiences lived while in our hotel. Thank you for highlighting the positive attributes you were able to enjoy, we hope to have the pleasure of serving you again in the future. Kindest Wishes, Joao Silva Web Relations Manager webrelations.playacar@sandos.com WhatsApp: +521 984 179 4038 More 

Toronto, Canada
1 review
5 of 5 stars Reviewed 6 days ago NEW

My wife and I stayed at Sandos Playacar back in July for our Honeymoon and it was amazing! Excellent staff, very kind and friendly to us. We would also like to say mucho gracias to Joao Silva who surprised us with Champagne, fruit, Tequila and roses in our room. It truly made the experience! Also we highly recommend trying out... More 

Helpful?
Thank dvallance
Sandos_Playacar, Manager at Sandos Playacar Beach Resort, responded to this review

Dear Guest, On behalf of the Sandos Playacar family, I thank you for commenting about the experiences lived while in our hotel. Thank you for highlighting the positive attributes you were able to enjoy, we hope to have the pleasure of serving you again in the future. Kindest Wishes, Joao Silva Web Relations Manager webrelations.playacar@sandos.com WhatsApp: +521 984 179 4038 More 

Tucson
Level Contributor
33 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Went here with a large group of people which this resort can definitely handle. The resort is large and we stayed at one of the casitas with a private pool and hot tub. The room was clean and comfortable. The pool for the casita was ok...needed resurfaced and the hot tub didn't work. The beach was very clean and water... More 

Helpful?
Thank jessysage
Sandos_Playacar, Manager at Sandos Playacar Beach Resort, responded to this review

Dear Guest, On behalf of the Sandos Playacar family, I thank you for commenting about the experiences lived while in our hotel. Thank you for highlighting the positive attributes you were able to enjoy, we hope to have the pleasure of serving you again in the future. Kindest Wishes, Joao Silva Web Relations Manager webrelations.playacar@sandos.com WhatsApp: +521 984 179 4038 More 

Los Angeles, California
1 review
4 of 5 stars Reviewed 1 week ago

Very good service by all employees who are very helpful and Amable. They offer a good variation of type of food in many restaurants convenient located along the way between the beach to the rooms. Shows and artistic performs offer wren every night on a stage complements a good time for entertainment.

Review collected in partnership with this hotel

Helpful?
Thank mbergandi
Sandos_Playacar, Manager at Sandos Playacar Beach Resort, responded to this review

Dear Guest, On behalf of the Sandos Playacar family, I thank you for commenting about the experiences lived while in our hotel. Thank you for highlighting the positive attributes you were able to enjoy, we hope to have the pleasure of serving you again in the future. Kindest Wishes, Joao Silva Web Relations Manager webrelations.playacar@sandos.com WhatsApp: +521 984 179 4038 More 

Level Contributor
36 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Loved the adult only area to unwind and relax from the hectic kids pool. The buffets are standard for this price range. Nothing special but could use some improvements in the quality of food, beds, rooms, and range of cocktails. Obviously a cash cow for the Sandos chain.

Helpful?
1 Thank Matt B
Chino Hills, California
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We enjoyed this well maintained resort. Great beach with live entertainment daily. The restaurants and bars are above average. We also stayed the sandos Eco resort. That resort needs to look at how sandos playacar runs their resort such as service, food quality, room cleanliness. We will definitely go back to sandos playacar

Helpful?
3 Thank Ernesto B
Sandos_Playacar, Manager at Sandos Playacar Beach Resort, responded to this review

Dear Guest, On behalf of the Sandos Playacar family, I thank you for commenting about the experiences lived while in our hotel. Thank you for highlighting the positive attributes you were able to enjoy, we hope to have the pleasure of serving you again in the future. Kindest Wishes, Joao Silva Web Relations Manager webrelations.playacar@sandos.com WhatsApp: +521 984 179 4038 More 

Montgomery, Alabama
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I are looking forward to our 4th visit to Sandos Playacar in December. Finally decided to take the time to write a review. What more can I say? We have enjoyed each of our visits there so much that I am afraid to book anywhere else! Such a well cared for property with a wonderful staff. Our... More 

Helpful?
4 Thank Melissa T
Sandos_Playacar, Manager at Sandos Playacar Beach Resort, responded to this review

Dear guest, Thank you very much for your review, we are so happy to hear that the efforts and dedication of our staff made such a positive impact on your vacation. Our team is one of the most motivated as we love to know that our guests are having wonderful experiences. Your comments made us so happy and so proud... More 

Questions? Get answers from hotel staff and past guests. Ask a question

11,436 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (10982)
Viewed
Family/Play Areas (332)
Viewed
Pool/Beach Area (2891)
Viewed
Dining (731)
Viewed
Hotel & Grounds (1817)
Viewed
Room/Suite (1086)
Viewed
View from Room (305)
Viewed
Business Center/Function Rooms (119)
Viewed
Bathroom (186)
Viewed
4:20
Videos (11)
Viewed
Other (3504)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (406)
Viewed
Amenities (67)
Viewed
Beach (19)
Viewed
Double Standard Room (64)
Viewed
Hacienda Teya (69)
Viewed
Pool (42)
Viewed
Dining (27)
Viewed
Standard Room (43)
Viewed
The Hotel (75)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (48)
Viewed
Other (48)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Playa del Carmen hotels
5.5 mi away
Sandos Caracol Eco Resort
Sandos Caracol Eco Resort
#67 of 210 in Playa del Carmen
4.0 of 5 stars 11,103 reviews
0.2 mi away
Iberostar Quetzal Playacar
Iberostar Quetzal Playacar
#40 of 210 in Playa del Carmen
4.5 of 5 stars 4,072 reviews
0.1 mi away
Iberostar Tucan Hotel
Iberostar Tucan Hotel
#41 of 210 in Playa del Carmen
4.5 of 5 stars 5,896 reviews
Show Prices
Show Prices
Show Prices
0.9 mi away
The Reef Playacar
The Reef Playacar
#88 of 210 in Playa del Carmen
4.0 of 5 stars 3,695 reviews
0.5 mi away
Hotel Riu Playacar
Hotel Riu Playacar
#54 of 210 in Playa del Carmen
4.0 of 5 stars 4,137 reviews
1.9 mi away
Occidental Grand Xcaret All Inclusive Resort
Occidental Grand Xcaret All Incl...
#66 of 210 in Playa del Carmen
4.0 of 5 stars 10,646 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Spa
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Center with Internet Access
  • Free Parking
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Shuttle Bus Service
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Airport Transportation
  • Conference Facilities
Official Description (provided by the hotel)
Sandos Playacar Beach Resort & Spa is an all-Inclusive hotel in Playa del Carmen with both family and adult sections. We are ideally located on a magnificent white sandy beach in the gated community of Playacar, within walking distance to downtown Playa and Fifth Avenue. Sandos Playacar Beach Resort & Spa is located only forty-five minutes from the Cancun International Airport, and the pier serving ferries to Cozumel is a short distance from our property.Playacar is a private, master-planned community situated on the southern edge of downtown Playa del Carmen. Guests at Sandos Playacar Beach Resort & Spa enjoy this exclusive community’s impressive infrastructure, including an 18-hole golf course designed by Robert Von Hagge, the Xaman-Ha Aviary, pristine biking paths, and Mayan ruins, accessible to the public for hiking.Riviera Maya is a protected region where many remaining artifacts from the fascinating Mayan civilization can be found. Surrounded by Mayan archeological zones, such as those at Tulum, Coba, and Chicen-Itza, this Playa del Carmen hotel successfully preserves a strong sense of Mayan culture onsite, adding an authentic feel and flavor to the vacation experience in Playacar. ... more   less 

Additional Information about Sandos Playacar Beach Resort

Address: Paseo Xaman-Ha | Manzana 1, Lote 1 Fracc.Playacar, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $187 - $472 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sandos Playacar Beach Resort 3.5*
Number of rooms: 819
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, BookIt.com, Odigeo, Hotwire, Hotels.com, Priceline and Travelocity so you can book your Sandos Playacar Beach Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sandos Playacar Beach Hotel
Hotel Sandos Playacar Beach
Beach Playacar Resort Sandos
Sandos Playacar Resort
Sandos Playa Del Carmen
Gala Resort Playacar
Sandos Gala Playacar
Sandos Playacar Mexico
Sandos Resort
Playacar Sandos
Hotel Style:
#30 Top resorts Hotel in Playa del Carmen
#35 Family Hotel in Playa del Carmen
#41 Spa Hotel in Playa del Carmen
#42 On the Beach Hotel in Playa del Carmen
#55 Romantic Hotel in Playa del Carmen
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay