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Sandos Playacar Beach Resort

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Sandos Playacar Beach Resort
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10,727 Reviews from our TripAdvisor Community

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Showing 5,876: English reviews
Salvisa, KY
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Wonderful vacation. Hotel and staff were all absolutely incredible. We can't wait to come back. The restaurants and service was great. The beach was clean and service there was great! This resort has everything you need and then some.

Review collected in partnership with this hotel

Helpful?
1 Thank fletcherdennis350
Baghdad, Iraq
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

This was the best vacation that I ever had (and I have had a lot of vacays). Great beach, beautiful women in Brazilian bikinis, and good food. I was worried about the food due to the negative reviews but the food was excellent (especially in the small taco restaurant next to the cupcake). The dine in Italian restaurant was the... More 

Helpful?
1 Thank buckyld
Hull
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Just had the best family holiday at sandos playacar resort. The facility was excellent, cleanliness and hardworking staff could not be faulted. One of the main highlights however wasthe extensive food selection with 7 a la carte restaurants, reservation and limit free!!! Another was the entertainment staff and the attention to detail in the themed days. Emilio Jimmy Carlos and... More 

Review collected in partnership with this hotel

Helpful?
2 Thank Jobennett09
Vancouver, Canada
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

My spouse and I joined her extended family for a destination wedding at Sandos. This was a trip we had been looking forward to for a long time. We used the travel agent that the family used and all our travel arrangements were made well in advance. Traveling from the West Coast of North American makes the trip an all... More 

Helpful?
1 Thank WorldExplorerCDN
salem,nh
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We recently visited our second home at Sandos Playacar. As on previous occasions the standards and services were exceptional. As Royal Elite members since 2008 we have enjoyed numerous wonderful experiences in restaurants, bars, sea and pool. It is difficult to single out individual members of staff since each service provider was pleasant, friendly and helpful. However the following individuals... More 

Helpful?
Thank nhstevep
Sandos_Playacar, Manager at Sandos Playacar Beach Resort, responded to this review

Dear guest, Thank you very much for your kinds towards our hotel and our staff members. We are very happy to know that our customer service helped making your vacations unforgettable. We hope you can see you return to our hotel in the nearest future. Warm regards Joao Silva Web Relations Manager webrelations.playacar@sandos.com WhatsApp: +521 984 179 4038 More 

Ottawa, Canada
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Very nice resort, only a few small things like people that dont care about others. Like smoking wherever you like a big turn off for me. The beach was awesome loved it, only down fall all the cig butts in the sand, people litter, dont care. The staff were great, clean rooms, great food the best i have had, my... More 

Helpful?
Thank Kevin W
Sandos_Playacar, Manager at Sandos Playacar Beach Resort, responded to this review

Dear Guest, On behalf of the Sandos Playacar family, I thank you for commenting about the experiences lived while in our hotel. Thank you for highlighting the positive attributes you were able to enjoy, we hope to have the pleasure of serving you again in the future. Kindest Wishes, Joao Silva Web Relations Manager webrelations.playacar@sandos.com WhatsApp: +521 984 179 4038 More 

Gloucester, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

It is worth holidaying here just to meet Amilio,Osmin, Jimmy,Carlos, Jesus , Andrea and the team. Weather you are taking part of watching the energy, professionalism and fun that is put into everything is unique. They are rear with people of all ages and places and a massive asset to Sandos. If I could bottle that experience and bring it... More 

Review collected in partnership with this hotel

Helpful?
Thank LynneMatt10
Sandos_Playacar, Manager at Sandos Playacar Beach Resort, responded to this review

Dear guest, Thank you very much for taking the time to write your impressions about your experience at Sandos Playacar. We are very glad that Emilio, Osmin, Jimmy, Carlos, Jesus and Andrea left such a great impression on you. I can assure you that we will be phraising them for their dedication. We expect to see you return to Sandos... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

Place was pretty. Workers work very hard. Too much pressure to buy vacation plan we listened telling him we wanted to get to an event by 10am. We kept being assured just a couple more minutes. We missed the event. Wasted over 2 hours which could have been even more but we were adamant to say no. It was at... More 

Helpful?
2 Thank Dee K
Sandos_Playacar, Director General at Sandos Playacar Beach Resort, responded to this review

Dear guest, While extending you a warm regard, I would like to thank you for sharing your views and comments with readers of this internet site regarding your recent stay at Sandos Playacar Beach Resort. We are glad to know that regardless of some specific observations; all in all you enjoyed your stay with us. We recognize that not everyone... More 

Indiana
Level Contributor
36 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

A group of friends visited here but stayed in the family section. The adult only section was the farthest from the beach. Might want to think about kids in the small pool. Also, some restaurants were buffet for several courses. I did not like that. Food choices were just limited. Nice area on the beach to sunbath. Not my favorite... More 

Helpful?
1 Thank PandPIndiana
Sandos_Playacar, Manager at Sandos Playacar Beach Resort, responded to this review

Dear guest, We are very sorry to read that your overall hotel experience in our hotel was not the one you had in mind. We are working continuously to improve our hotel services and facilities. I apologize on behalf of our members for any situation in which we felt short of your expectations. Kindest wishes, Joao Silva Web Relations Manager... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I had a destination wedding there, and I loved it! Marisol and Maria (wedding consultants there) were AMAZING! so kind and always smiling. I wouldn't have had my wedding any other way :) As far as the property...if you don't mind children, it's great! Very family friendly.

Helpful?
2 Thank Adrian T
Sandos_Playacar, Manager at Sandos Playacar Beach Resort, responded to this review

Dear guest, We are extremely happy to read of the great vacation experience you had at Sandos Playacar Beach Resort. I thank you personally for highlighting the good work from our staff. They are indeed the very best this hotel has to offer. We wish you and your family all the best. Kindest wishes, Joao Silva Web Relations Manager webrelations.playacar@sandos.com... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Beachfront
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Spa
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Shuttle Bus Service
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Airport Transportation
  • Conference Facilities
Official Description (provided by the hotel)
Sandos Playacar Beach Resort & Spa is an all-Inclusive hotel in Playa del Carmen with both family and adult sections. We are ideally located on a magnificent white sandy beach in the gated community of Playacar, within walking distance to downtown Playa and Fifth Avenue. Sandos Playacar Beach Resort & Spa is located only forty-five minutes from the Cancun International Airport, and the pier serving ferries to Cozumel is a short distance from our property.Playacar is a private, master-planned community situated on the southern edge of downtown Playa del Carmen. Guests at Sandos Playacar Beach Resort & Spa enjoy this exclusive community’s impressive infrastructure, including an 18-hole golf course designed by Robert Von Hagge, the Xaman-Ha Aviary, pristine biking paths, and Mayan ruins, accessible to the public for hiking.Riviera Maya is a protected region where many remaining artifacts from the fascinating Mayan civilization can be found. Surrounded by Mayan archeological zones, such as those at Tulum, Coba, and Chicen-Itza, this Playa del Carmen hotel successfully preserves a strong sense of Mayan culture onsite, adding an authentic feel and flavor to the vacation experience in Playacar. ... more   less 

Additional Information about Sandos Playacar Beach Resort

Address: Paseo Xaman-Ha | Manzana 1, Lote 1 Fracc.Playacar, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $196 - $403 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sandos Playacar Beach Resort 3.5*
Number of rooms: 819
Reservation Options:
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Also Known As:
Sandos Playacar Beach Hotel
Hotel Sandos Playacar Beach
Beach Playacar Resort Sandos
Sandos Playacar Resort
Sandos Playa Del Carmen
Gala Resort Playacar
Sandos Gala Playacar
Sandos Playacar Mexico
Sandos Resort
Playacar Sandos
Hotel Style:
#30 Top resorts Hotel in Playa del Carmen
#35 Family Hotel in Playa del Carmen
#41 Spa Hotel in Playa del Carmen
#42 On the Beach Hotel in Playa del Carmen
#55 Romantic Hotel in Playa del Carmen
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