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Sandos Playacar Beach Resort

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Sandos Playacar Beach Resort
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10,497 Reviews from our TripAdvisor Community

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Showing 5,797: English reviews
Philadelphia, Pennsylvania
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW via mobile

This resort is located in a beautiful white sand Cristal clear beach. The resort itself is beautiful and it offers quite a lot to do. There are nightly shows and daily activities all over the resort. It's so big and there are so many things to do that it's actually difficult to get to every part of it and do... More 

Helpful?
Thank Lorena T
Cardiff, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

The hotel and all that it has to offer exceeded our expectations! The staff and quality of food were second to none ! The bar staff were attentive, the activities in the auditorium were amazing and the beach entertainment was brilliant. The beach was lovely clean and plenty of sunbeds ! Thank you Sandos

Review collected in partnership with this hotel

Helpful?
Thank B4165OBsuel
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

My relatives who live in Canada wanted to arrange a family Holiday to Mexico. They travelled as five adults and one 17 yr old Daughter. I am single, but live in England and wanted to join them, but I found great difficulty arranging a single occupancy room. After several visits to a travel agent (Thompson) a Flight with Virgin Atlantic... More 

Helpful?
2 Thank PAUL H
Austin, Texas
Level Contributor
5 reviews
3 of 5 stars Reviewed 3 days ago NEW

We had a great visit here with family for a wedding. The beach is beautiful and they have lots of activities. The food wasn't that good(but there were a few bright spots) and getting face towels was a daily chore. The staff was helpful and very nice! Idris wouldn't let me carry my own luggage in or out of the... More 

Helpful?
Thank Austin78731
McHenry, Illinois
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW via mobile

This all inclusive resort is outstanding! The grounds are just beautiful, the pool is wonderful, and the beach makes me speechless! They even have a kids club for kids to visit for a few hours if you and your spouse want to go get a couples massage or a romantic dinner or just take a stroll along the beach at... More 

Helpful?
Thank sar828
Sandos_Playacar, Manager at Sandos Playacar Beach Resort, responded to this review

Dear guest, We would like to thank you for your review published on TripAdvisor. It honors us to receive such a compliment and encourages us to continue exceeding our guests expectations. We really appreciate you taking the time to let us know we are providing a good service. We look forward to welcome you back next year for your next... More 

1 review
5 of 5 stars Reviewed 3 days ago NEW

My husband and I booked the adults only section of the resort. This section has it's own breakfast restaurant and it's own pool. Both were very, very nice. The resort is spread out and has lush gardens along walking trails. You can also hop on the golf cart/mini bus if you like. The adults section is away from the main... More 

Helpful?
Thank Tamara L
Sandos_Playacar, Manager at Sandos Playacar Beach Resort, responded to this review

Dear guest, While extending cordial regards from this “Su Casa” Sandos Playacar Beach Resort , I would like to thank you for posting this kind review, and sharing the wonderful experience you had during your stay. We are glad to know that our services exceeded your holiday expectations We thank you for highlighting our attributes. We hope to have the... More 

Greenwich, CT
Level Contributor
77 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We love this resort. It has a great layout, with the restaurants surrounding the main plaza and pool. The pool and beach are beautiful. We stayed in the Royal Elite section which is grouped into casitas (4-6 rooms each) and each has its own pool and hot tub. Also love the adults only spa which has a wonderful hot tub... More 

Helpful?
2 Thank JAGR32
Sandos_Playacar, Manager at Sandos Playacar Beach Resort, responded to this review

Dear guest, While extending cordial regards from this “Su Casa” Sandos Playacar Beach Resort , I would like to thank you for posting this kind review, and sharing the wonderful experience you had during your stay. We are glad to know that our services exceeded your holiday expectations We thank you for highlighting our attributes as well as your recommendations.... More 

Sparta, New Jersey
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

Four night visit, six adults, three rooms in adults only section. Location is great, beach and water beautiful. Adults only pool generally quiet and relaxing. Family pool loud and crowded, would not want to stay with children. Staff is very friendly, eager to serve and please. All three rooms had maintenance issues; lights not working, shower heads broken, low water... More 

Helpful?
Thank NanseeJoy
Allentown, Pennsylvania
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We were gifted the all-inclusive package for 1 week for our honeymoon, and it was amazing! Sandos has the best guest services and nicest staff. The resort was HUGE and beautiful. There were days we wanted to stay away from the crowded family oriented areas, so we lounged at the adult pool with swim up bar (where they had burgers... More 

Review collected in partnership with this hotel

Helpful?
1 Thank alicia m
Sandos_Playacar, Manager at Sandos Playacar Beach Resort, responded to this review

Dear Guest, On behalf of the Sandos Playacar family, I thank you for commenting about the experiences lived while in our hotel. Thank you for highlighting the positive attributes you were able to enjoy, we hope to have the pleasure of serving you again in the future. Kindest Wishes, Joao Silva Web Relations Manager webrelations.playacar@sandos.com WhatsApp: +521 984 179 4038 More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

I love this resort! Best one yet❤️ the best part was the vibe of this hotel and the awesome activities!! Very outgoing animators lino,Jesus,jimmy,Jesus X2, osmy, ivonne❤️ such a great experience and it's 100% recommended to anyone thinking of staying here in playa deal Carmen . This resort also has a great Italian restaurant very good service as well

Helpful?
2 Thank Chantal P
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Breakfast
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Airport Transportation
  • Conference Facilities
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Sandos Playacar Beach Resort & Spa is an all-Inclusive hotel in Playa del Carmen with both family and adult sections. We are ideally located on a magnificent white sandy beach in the gated community of Playacar, within walking distance to downtown Playa and Fifth Avenue. Sandos Playacar Beach Resort & Spa is located only forty-five minutes from the Cancun International Airport, and the pier serving ferries to Cozumel is a short distance from our property.Playacar is a private, master-planned community situated on the southern edge of downtown Playa del Carmen. Guests at Sandos Playacar Beach Resort & Spa enjoy this exclusive community’s impressive infrastructure, including an 18-hole golf course designed by Robert Von Hagge, the Xaman-Ha Aviary, pristine biking paths, and Mayan ruins, accessible to the public for hiking.Riviera Maya is a protected region where many remaining artifacts from the fascinating Mayan civilization can be found. Surrounded by Mayan archeological zones, such as those at Tulum, Coba, and Chicen-Itza, this Playa del Carmen hotel successfully preserves a strong sense of Mayan culture onsite, adding an authentic feel and flavor to the vacation experience in Playacar. ... more   less 

Additional Information about Sandos Playacar Beach Resort

Address: Paseo Xaman-Ha | Manzana 1, Lote 1 Fracc.Playacar, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $199 - $418 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sandos Playacar Beach Resort 3.5*
Number of rooms: 819
Reservation Options:
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Also Known As:
Sandos Playacar Beach Hotel
Hotel Sandos Playacar Beach
Beach Playacar Resort Sandos
Sandos Playacar Resort
Sandos Playa Del Carmen
Gala Resort Playacar
Sandos Gala Playacar
Sandos Playacar Mexico
Sandos Resort
Playacar Sandos
Hotel Style:
#31 Top resorts Hotel in Playa del Carmen
#35 Family Hotel in Playa del Carmen
#41 Spa Hotel in Playa del Carmen
#42 On the Beach Hotel in Playa del Carmen
#55 Romantic Hotel in Playa del Carmen
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