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2/5/2018 2/6/2018
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    Royal Hideaway Playacar

    Lote Hotelero No. 6 Fracc., Playa del Carmen 77710, Mexico
    +1 844-402-2566
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    2/5/2018 2/6/2018
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     70 people are viewing this hotel
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    $547
    $460
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    Traveler (4198)
    Pool & Beach (1102)
    Dining (642)
    Overview
    • Excellent75%
    • Very good17%
    • Average5%
    • Poor2%
    • Terrible1%
    Travelers talk about
    “las ventanas” (407 reviews)
    “the grill” (590 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness center
    Concierge
    Spa
    Wheelchair access
    Business Center
    Dry Cleaning
    Tennis Court
    Butler Service
    Housekeeping
    Private Balcony
    4.5 Star Hotel
    All hotel details
    Offers from Royal Hideaway Playacar
    Special Offer: 40% off Easter Special
    Hotel deals
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    Rooms
    Feb 5Feb 6
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    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (4,618)
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    1 - 5 of 3,959 reviews

    Reviewed yesterday via mobile

    We LOVED our stay last week here! The service and food are far above any other All-Inclusive resorts I’ve been to in the area! Playacar is a very nice area and will only stay there when returning to this area. The beach is very large...More

    1  Thank ebaker724
    Hotel's Favorite
    Reviewed 4 weeks ago

    This was our second time to visit the resort in the last three years. We recommended it to family members who visited last year and they loved it. Our week on site was fantastic. No complaints at all. We visited all the restaurants, most of...More

    3  Thank okiesweeney
    Response from Community M, Gerente at Royal Hideaway PlayacarResponded 4 weeks ago

    Dear Okiesweeney, First of all, we congratulate you with your Anniversary! We want to thank you for your comments after your recent visit with us and we are delighted to read that we were able to exceed your holiday expectations. We are happy to choose...More

    Reviewed 2 days ago

    Arrived for our third time to celebrate our 35 wedding anniversary, lot of problems with dinner reservations, misunderstanding with another couples the day of our anniversary, reserved at palazzo for our romantic dinner great service and food, except we have to pay $50,00 extra per...More

    Review collected in partnership with Barcelo Hotels & Resorts
    2  Thank rosabel
    Response from Community M, Gerente at Royal Hideaway PlayacarResponded yesterday

    Dear Rosabel, Thank you for taking the time to share your comments about your recent vacation with us. It is with regret however that some aspects of our hotel did not meet your expectations; We are working with all the staff to give you the...More

    Reviewed 2 days ago

    This was the friendliest hotel we have ever stayed at! The staff was amazing, the rooms were so comfortable and the food at all the restaurants was delicious. It was a little hard arranging reservations for the restaurants, but our butler Marietta was really helpful...More

    Review collected in partnership with Barcelo Hotels & Resorts
    Thank Cheryl B
    Response from Community M, Gerente at Royal Hideaway PlayacarResponded yesterday

    Dear Cheryl, First of all, we want to thank you for your comments after your recent visit with us and we are delighted to read that we were able to exceed your holiday expectations. We are happy to choose you to stay on your vacation,...More

    Reviewed 2 days ago

    We have been to a number of all-inclusive luxury resorts and have never been to one that seemed to check all the boxes like the Royal Hideaway Playacar. This review will be lengthy, but is worth reading through if you are strongly considering this gem....More

    2  Thank A S
    Response from Community M, Gerente at Royal Hideaway PlayacarResponded yesterday

    Dear A S, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time...More

    About
    Awards & Recognition
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Free Parking
    • Fitness Center with Gym / Workout Room
    • Pool
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Beachfront
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Center with Internet Access
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Fitness Center with Gym / Workout Room
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • $324 - $534 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #12 Romantic Hotel in Playa del Carmen
    • #14 Green Hotel in Playa del Carmen
    • #19 Top resorts Hotel in Playa del Carmen
    • #23 Spa Hotel in Playa del Carmen
    • #27 On the Beach Hotel in Playa del Carmen
    • #28 Luxury Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 201
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Orbitz, Expedia, Priceline, Travelocity, HotelsforEveryone, getaroom.com, Cancelon and TripOnline SA so you can book your Royal Hideaway Playacar reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Royal Hideaway Playacar & Occidental Hotel Playa Del Carmen ,
    • Royal Hideaway Playacar And Occidental Resorts ,
    • Royal Hideaway Playa Del Carmen ,
    • Royal Hideaway Mexico ,
    • Occidental Royal Hideaway ,
    • Royal Hideaway Playacar Riviera Maya/Playa Del Carmen, Mexico
    Add Photo Photos
    Traveler (4198)
    Pool & Beach (1102)
    Dining (642)
    Room & Suite (451)
    Hotel & Grounds (2134)
    Bathroom (50)
    Family and Play Areas (20)
    Business Center & Event Rooms (13)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    MelanieSPO
    January 22, 2018|
    Answer
    Response from 1diva | Reviewed this property |
    My husband is a diver/ swimmer ; therefore , his head was often in the water. He said that the pool was crystal clear and his eyes were never burning. I do not know what the chlorine level is / was. FYI: This site does not... More
    0
    Votes
    dhrv15
    January 22, 2018|
    Answer
    Response from 1diva | Reviewed this property |
    A comprehensive array of massages are offered in the spa, known as The Retreat. In addition the spa offers a variety of other services, wraps, scrubs, etc. There is usually an opportunity for a complimentary mini massage on... More
    0
    Votes
    dhrv15
    January 22, 2018|
    AnswerShow all 3 answers
    Response from trip-together |
    Hi dhrv15, we are Canadian, and the costco amount was more than Barcelo. It is in US pricing, so more for us (here in Canada), but that was the best price I could find. Have a good trip
    0
    Votes
    Room Tips
    "The layout is amazing and there really are no "bad" rooms."
    Read review
    "Royal room"
    Read review
    "All Ok. Cleaned twice a day."
    Read review
    "Don't pay extra for the "Ocean View" rooms. All the rooms are partial ocean view. Our friends..."
    Read review
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