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    Royal Hideaway Playacar

    Lote Hotelero No. 6 Fracc., Playa del Carmen 77710, Mexico
    Hotel website
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    Best prices for your stay
    8/6/2017 8/7/2017
    $349
    $294
    SAVE $55
    $349
    $293
    SAVE $56
    $349
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    Traveler (3923)
    Pool & Beach (1034)
    Dining (593)
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    Overview
    • Excellent75%
    • Very good17%
    • Average5%
    • Poor2%
    • Terrible1%
    Travelers talk about
    “las ventanas” (391 reviews)
    “the grill” (554 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness center
    Concierge
    Spa
    Wheelchair access
    Business Center
    Dry Cleaning
    Tennis Court
    Butler Service
    Private Balcony
    4.5 Star Hotel
    All hotel details
    Offers from Royal Hideaway Playacar
    Special Offer: Additional 10% off
    Hotel deals
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    Rooms
    Aug 6Aug 7
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (4,130)
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    1 - 5 of 3,584 reviews

    Reviewed yesterday

    We ended up booking rooms at the Royal Hideaway very last minute due to an Airbnb mix up and it was truly amazing! Right away we were treated very respectfully and check in was a breeze! All the workers, services, and entertainment staff were professional...More

    Thank Samantha n
    Reviewed 2 days ago

    My friend and I spent five nights at Royal Hideaway Playacar and I can say with confidence that it was the best vacation we have ever been on. To state the obvious -- the resort is situated on an AMAZING beach with white sands and...More

    Thank magreznikoff
    Response from Community_Manager_RH, Gerente at Royal Hideaway PlayacarResponded yesterday

    Dear magreznikoff, We appreciate your comments regarding your stay at The Royal Hideaway Playacar. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. As a member of...More

    Reviewed 2 days ago

    We recently returned from our getaway at Royal Hideaway Playacar and had a fantastic time! The ride from the airport went by fast, especially when we purchased our ‘dos cervezas’ from the shuttle driver. We passed through a nice gated community with lots of people...More

    1  Thank willworkfortoys
    Response from Community_Manager_RH, Gerente at Royal Hideaway PlayacarResponded yesterday

    Dear willworkfortoys, We truly appreciate the time you have taken to share with us your impression about your stay at Royal Hideaway Playacar. Rest assured that your feedback will be taken into consideration as it helps us improve our facilities and services. We are constantly...More

    Reviewed 3 days ago via mobile

    My husband and I just left RH and already discussing plans for our next return! We enjoyed 5d4nights and loved every minute of it. The staff and service was excellent! Every day we relaxed at the beach and were greeted by waiter Luis Dominguez daily....More

    1  Thank jennyfer F
    Response from Community_Manager_RH, Gerente at Royal Hideaway PlayacarResponded yesterday

    Dear jennyfer F, Thank you for taking the time to share such great feedback regarding your recent holiday to the Royal Hideaway Playacar. It is always a great pleasure and very encouraging to read such positive comments. We all work very hard to maintain a...More

    Reviewed 3 days ago

    We were at Royal hideaway playacar last week July 11- July 18th for our honeymoon. What a true hidden gem! It was beautiful and quaint. There is roughly about 200rooms there so you feel like you know everyone staying there, along with the staff. From...More

    Review collected in partnership with Barcelo Hotels & Resorts
    Thank Anthony Thomas B
    Response from Community_Manager_RH, Gerente at Royal Hideaway PlayacarResponded yesterday

    Dear Anthony Thomas B, Thank you for taking the time to share your feedback regarding your recent stay at the Royal Hideaway. It is our duty to ensure our guests have a memorable experience with us and it is very rewarding to read a wonderful...More

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    About
    Awards & Recognition
    Travelers' Choice2017 Winner
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Free Parking
    • Fitness Center with Gym / Workout Room
    • Pool
    • Restaurant
    • Beachfront
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Center with Internet Access
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Fitness Center with Gym / Workout Room
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Tennis Court
    • Hot Tub
    Details
    • Price range
    • $291 - $791 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #12 Romantic Hotel in Playa del Carmen
    • #14 Green Hotel in Playa del Carmen
    • #18 Family Hotel in Playa del Carmen
    • #19 Top resorts Hotel in Playa del Carmen
    • #25 Spa Hotel in Playa del Carmen
    • #27 On the Beach Hotel in Playa del Carmen
    • #27 Luxury Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 201
    • Reservation Options
    • TripAdvisor is proud to partner with Barcelo, BookIt.com, Booking.com, Hotels.com, Expedia, Travelocity, Cheap Tickets, TripOnline SA, getaroom.com, HotelQuickly, Cancelon, Hotwire and HRS so you can book your Royal Hideaway Playacar reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Royal Hideaway Playacar & Occidental Hotel Playa Del Carmen ,
    • Royal Hideaway Playacar And Occidental Resorts ,
    • Royal Hideaway Playa Del Carmen ,
    • Royal Hideaway Mexico ,
    • Occidental Royal Hideaway ,
    • Royal Hideaway Playacar Riviera Maya/Playa Del Carmen, Mexico
    Add Photo Photos
    Traveler (3923)
    Pool & Beach (1034)
    Dining (593)
    Room & Suite (429)
    Hotel & Grounds (1979)
    Bathroom (44)
    Family and Play Areas (19)
    Business Center & Event Rooms (11)
    Nearby
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    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    AGlow1212
    July 21, 2017|
    Answer
    Response from 1diva | Reviewed this property |
    There is not a toll free number; however , this is the direct phone number to call Royal Hideaway from the USA. 011 52 ( 984) 873 4500 I hope it is helpful to you.
    0
    Votes
    CindyCarlos
    July 19, 2017|
    Answer Show all 2 answers
    Response from Kim P | Reviewed this property |
    Noon - we made arrangements to stay longer as our departure flight wasn't until 5pm.
    0
    Votes
    Jasonpeyton
    July 19, 2017|
    Answer Show all 4 answers
    Response from Kim P | Reviewed this property |
    The average age is a bit older. I'd say the median age is 40's plus. Maybe late 30's. I have seen late 20's guests during our previous stays. If you are seeking a quiet, relaxing resort with a gorgeous view of the... More
    0
    Votes
    Room Tips
    "Small resort so the ocean is never far away. I you want ocean view though you'll have to pay more."
    Read review
    "Villa 26 2nd Floor"
    Read review
    "Ground floor rooms get flooding from rain and 3rd floor rooms are really loud when the rain hits the metal..."
    Read review
    "Most rooms are the same size unless you get a two story unit . No need to upgrade unless you go all out."
    Read review
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