We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

HM Playa del Carmen

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
HM Playa del Carmen
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

264 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 109: English reviews
Nottingham, United Kingdom
Level Contributor
3 reviews
5 of 5 stars Reviewed yesterday NEW

We arrived at this stunning location after an uneventful 10hr flight. Location Close to 5th Avenue so you have some treats in store if you like shopping, with bars and restaurants inbetween. The beach is also very close it was stunning, never seen such blue sea, I am still finding white sand at the bottom of my handbag, weeks later.... More 

Helpful?
Thank hendersonnicole356
Aurora, Illinois
2 reviews
5 of 5 stars Reviewed 1 week ago NEW

We got everything we wanted with HM because it was next to the 5ta Avenida of shopping the city area with the bars and people etc and it was also oceanfront, so a couple of feet from the hotel was the beach offering complete relaxation and water activities. Since our hotel had free parking, we rented a car and drove... More 

Helpful?
Thank carissabelvue
Cambridge, Massachusetts, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My girlfriend and I stayed at this hotel for one week. The hotel is located conveniently near 5th avenue and ADO bus station. Clean rooms, breakfast was really good. The staff was friendly. Special thanks to Israel, who served us during breakfast.

Helpful?
2 Thank Damir S
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

Such a good hotel near to the beach. Best place to relax! For people who want to go shopping or see the nightlife of Playa del Carmen you just have to go to the 5th Avenue (3minutes to walk) Rooms are cleaned perfectly! Very nice and gently bartender called Kevin!

Helpful?
1 Thank Sidney A
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

HM Playa deal Carmen is a nice, well decorated city hotel with very friendly employees. Especially bartender Kevin was amazing because of his knowledge of the drinks, the way of serving and so on. Breakfast is included and of good quality with Western and Mexican food (and fresh juices). If you want to explore Playa del Carmen and surrounding this... More 

Helpful?
2 Thank Thomas1988
Coventry, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Me and my husband stayed here for our honeymoon, when i walked in I was blown away by how beautiful this hotel is I was so happy as this was a surprise from my husband and i was so worried about what he's booked but it was perfect. theirs a pool that u see soon as u walk in, its... More 

Helpful?
2 Thank Preity C
Wyoming
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Let me just say that if you are looking to travel to mexico for that Cancun party, youre in the wrong spot. Riviera Maya is adult-like and peaceful, this is the place to really disconnect as in not look at your phone. The hotel is on the actual beach, the sand is white and the drinks are cold, at least... More 

Helpful?
2 Thank 2005Lid
Greater London, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

If you are a family that would like to spend your entire holiday by the pool drinking Margaritas, there are hotels with more amenties and entertainment for families in Playa del Carmen but we chose HM precisely because we didn't want to be stuck in another hotel for 2 whole weeks watching the same entertainers over and over. The location... More 

Helpful?
4 Thank dentxchip71
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Thanks to Mariella, Israel, Romanand team, we had very comfortable yet professional boutique experience down Mexico! Love the food and drinks provided with relaxing music all day. Location is the best, safe and sound!

Helpful?
2 Thank Elvavava
Lisbon, Portugal
Level Contributor
47 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel had recently opened, when we visited and we were the first people to stay in our room. The rooms are decorated bright and very clean with few furniture, but basically with everything you need. The bathroom very good and nicely decorated. The rooms are very comfortable and very quit and we enjoyed very good quality of sleep. The... More 

Helpful?
1 Thank Stephan H
Questions? Get answers from hotel staff and past guests. Ask a question

171 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (161)
Viewed
Pool/Beach Area (7)
Viewed
Bathroom (2)
Viewed
Room/Suite (7)
Viewed
Hotel & Grounds (10)
Viewed
Dining (6)
Viewed
Family/Play Areas (2)
Viewed
Other (127)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (10)
Viewed
Room/Suite (3)
Viewed
Other (7)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Playa del Carmen hotels
0.1 mi away
Soho Playa Hotel
Soho Playa Hotel
#33 of 210 in Playa del Carmen
4.5 of 5 stars 358 reviews
0.4 mi away
The Palm at Playa
The Palm at Playa
#23 of 210 in Playa del Carmen
4.5 of 5 stars 945 reviews
0.2 mi away
Magic Blue Hotel
Magic Blue Hotel
#42 of 210 in Playa del Carmen
4.5 of 5 stars 531 reviews
Show Prices
Show Prices
Show Prices
0.3 mi away
One Playa Del Carmen
One Playa Del Carmen
#59 of 210 in Playa del Carmen
4.5 of 5 stars 578 reviews
0.3 mi away
La Pasion Hotel Boutique by Bunik
La Pasion Hotel Boutique by Buni...
#8 of 210 in Playa del Carmen
4.5 of 5 stars 978 reviews
0.4 mi away
Illusion Boutique Hotel by Xperience Hotels
Illusion Boutique Hotel by Xperi...
#43 of 210 in Playa del Carmen
4.5 of 5 stars 1,157 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Bar/Lounge
  • Free Breakfast
  • Restaurant
  • Fitness Center with Gym / Workout Room
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Concierge

Additional Information about HM Playa del Carmen

Address: Av. Constituyentes No 180, Playa del Carmen 77720, Mexico (Formerly Carmen Inn)
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $99 - $268 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — HM Playa del Carmen 3.5*
Number of rooms: 91
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotwire, Orbitz, Travelocity, Prestigia, Agoda, Odigeo, Priceline, HotelTravel.com and Hotels.com so you can book your HM Playa del Carmen reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Carmen Hotel Playa Del Carmen
HM Playa Del Carmen Riviera Maya, Mexico
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay