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HM Playa del Carmen

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HM Playa del Carmen
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201 Reviews from our TripAdvisor Community

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Showing 85: English reviews
Drammen, Norway
1 review
5 of 5 stars Reviewed yesterday NEW

We stayed at H M Playa del Carmen for ten days in July 2016. We had a wonderful time. The pool area is wonderful, with a cosy bar. You can actually swim to the bar and have a drink. The bartender Raul is always friendly and smiling:-) We also loved the breakfast. Thanks to Israel and Roman for excellent service!... More 

Helpful?
Thank annka116
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

From start to finish this was a great place to stay. All the staff were friendly, courteous and attentive. Special shout out to Israel and Roman but seriously all staff were great! The room was immaculate, spacious and our home away from home. We had no concerns about security of our items in the room and must compliment the cleaning... More 

Helpful?
2 Thank David B
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW via mobile

We have had a great stay here. The staff have been excellent and very friendly. The location is perfect just outside the busy Main Street and close to the beach. The pool area is superb with sun beds in the water and a poolside bar with a excellent bartender, Raul. The breakfast is great and we really liked the laid... More 

Helpful?
1 Thank Pål B
Toronto, Canada
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The location of hotel is perfect as it's off the main strip but less than a 5 minute walk to 5th Ave. Lobby is small but very nice. The real gem here is the pool area that has a nice bar as well. Great area to lounge in and have an evening drink as well as during the day. Breakfast... More 

Helpful?
1 Thank Lucio D
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We had a great stay, big thank you to Israel for his service at breakfast, always very welcoming. Also Raul on the bar for some outstanding Margaritas!!! Very well priced food and drinks compared to the bars in and around 5th avenue. The pool is a real beauty!!!

Helpful?
2 Thank Daniel C
Ohio
1 review
5 of 5 stars Reviewed 1 week ago

i toke my family to hmPlaya del carmen and my family and I all really liked the hotel and the location was the best for us.i can recommened the hotel and location for familys and everyone.the pool is very very nice and breakfast was better than any hotels we went to in previous years. Soledad family thank everybody.

Helpful?
Thank arturosol19788
2 reviews
5 of 5 stars Reviewed 1 week ago

A little thanks to all the staff from HM playa del Carmen, especially Lory and Nelson from the front reception and the bar for making this an unbelievable trip for my husband and I. We reserved HM for a special occasion; our anniversary, i sent them an email to let them know how special the trip was for us, but... More 

Helpful?
Thank LeslieMN0
Brooklyn, New York
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago

Mostly basic hotel not far from 5 avenida and the beach. All action is around the pool, which is mostly nice, wish it was cleaned a bit more - water smelled at one instance. Good food and drinks at breakfast, average at the bar. Overall good for a short stay if you're traveling and want to wander around and see... More 

Helpful?
Thank Vlad K
Melbourne, Australia
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

The hotel is newly refurbished so the rooms were lovely - huge room with huge bathroom, very clean and good air conditioning. Breakfast buffet was fantastic with lots of variety. Though I didn't get a chance to use the pool it looked lovely. The location was great for me being 2 streets away from the noise of 5th avenue but... More 

Helpful?
Thank annavkmelb
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

It was our first time in Playa Del Carmen and we were very pleased with this hotel, and it was very affordable. It was centrally located and the rooms and facilities are excellently maintained. The pool area is really nice and the food/swim up bar service at the pool is good. The food at the included breakfast buffet was good... More 

Helpful?
Thank Elizabeth W
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Free Breakfast
  • Dry Cleaning

Additional Information about HM Playa del Carmen

Address: Av. Constituyentes No 180, Playa del Carmen 77720, Mexico (Formerly Carmen Inn)
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $108 - $257 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — HM Playa del Carmen 3.5*
Number of rooms: 91
Reservation Options:
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Also Known As:
Carmen Hotel Playa Del Carmen
HM Playa Del Carmen Riviera Maya, Mexico
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