Maya Villa Condo Hotel & Beach Club
Avenida 1a Norte, entre Calle 14 y 16, Playa del Carmen 77710 Mexico
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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for staff in public areas
- Hand sanitizer available to guests & staff
- Stay-at-home policy for staff with symptoms
- Regularly sanitized high-traffic areas
- Staff required to regularly wash hands
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Updated 11/13/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Maya Villa Condo Hotel & Beach Club
Updated 11/13/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#36 of 333 hotels in Playa del Carmen
Location
4.9
Cleanliness
4.9
Service
4.8
Value
4.7
Travelers' Choice
Immerse yourself in a unique combination of modern luxury and Mayan magic at this exquisite condo hotel located steps from the white sand beach. Seventeen spacious condominiums are nestled among lush vegetation that make this condo hotel your own tropical oasis. The condominium is surrounded by Mayan art, handcrafted by the region's most talented Mayan artists. Enter trough the great Mayan arch, and find yourself in the midst of greenery, cascading waterfalls, and a sparkling heated pool made of jade-colored and gecko-shaped mosaic and glass that give it the name of Jewel of Playa. Some of the penthouses offer amazing views of the Caribbean sea which is just half of a block away.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Restaurant
Bicycle rental
Diving
Babysitting
Wifi
Outdoor pool
Heated pool
Snorkeling
Evening entertainment
Fishing
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Shuttle bus service
Car hire
Spa
Massage
Rooftop terrace
Concierge
Non-smoking hotel
Laundry service
Self-serve laundry
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Room features
Air conditioning
Private beach
Additional bathroom
Housekeeping
Private balcony
Kitchenette
Microwave
Flatscreen TV
Room service
Safe
Minibar
Refrigerator
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Quaint
Languages Spoken
English, Spanish
Location
Full view
98Great for walkers
Grade: 98 out of 100
314Restaurantswithin 0.3 miles
62Attractionswithin 0.3 miles
Contact
Avenida 1a Norte, entre Calle 14 y 16, Playa del Carmen 77710 Mexico
Name/address in local language
Getting there
Rental CarsSee rental cars from $9/day
615Reviews40Q+A100Room tips
Reviews
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Most Recent
This Condo Hotel is by far the BEST place we have ever stayed while vacationing in Playa Del Caren. Perfect location, lovely condo and ground and super clean. Staff is top notch! We booked a ground floor unit due to a recent knee injury of mine, but fair warning there are about 13 very large steps you need to walk up and down just to enter and exit the building. There are also quite a few different "levels" on the ground floor so if you have difficulty with steps, even the ground floor may not be for you. We had a two bedroom condo with a private hot tub. Perfect! The unit was tucked in the rear of the pool and very private and lush. We did have a bit of trouble finding where to check in upon arrival as it was evening and we were having trouble finding a place to park. our car. It all worked out but that part was slightly stressful. Perhaps not as bad if it had been daytime. There is a private parking garage though for your car once you check in. No more parking issues! Location is steps from 5th Ave and steps from the beach. Located on nice quiet street, even though just a block from the Night Club zone. Very quiet even thought the music in the evenings is not. Cannot say enough good things about this property. Will look no further than Maya Villa for our next trip!!…
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Date of stay: July 2022
Rooms
Cleanliness
Service
Room Tip: 409 was a 2/2 with private hot tub. Ground floor. Very private and lush tucked just steps from...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel's Favorite
We stayed in 412, outside of our bedroom was the pool and outside of our living room was the jacuzzi. Beautiful condo in the heart of Playa del Carmen. Check in was easy, if we had any questions or wanted something called the font desk and they helped us. Great staff, great location, comfortable safe condos. Will definitely be back.
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Review collected in partnership with this hotel
Date of stay: October 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Condo Hotels Administration, Guest Services / Front Office at Maya Villa Condo Hotel & Beach Club
Responded Oct 27, 2020
Dear 544lorig, Greetings from Maya Villa Condo Hotel & Beach Club. I would like to thank you for affording the time to share your beautiful feedback in regards to your recent stay at our condo-hotel, on this special occasion. We hope you and your family are safe and well. We are absolutely delighted to read that you were 100% relaxed and enjoyed the resort facilities! Thank you for giving us the opportunity to contribute to a memorable moment. We are more than ever encouraged to continue our journey and to deliver personalized hospitality to our guests. I will definitely share your valuable feedback with Rudy and the entire team to continuously deliver our Maya Villa signature service from the heart. We most certainly hope to have the pleasure of welcoming you back soon for another exquisite stay with us. With my best regards, Irais Salinas Guest Relations Manager
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+1
What a brilliant find!! Myself and my husband stayed here as part of our honeymoon and we loved it. Great location, big spacious apartment with wonderful staff who left us a lovely welcome gift when we arrived. I would highly recommend staying here and is suitable for children also.
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Date of stay: March 2022Trip type: Traveled as a couple
Room Tip: Underground parking is available. Pool is located across the road on the roof of reception check...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The best private, only for us, honeymoon we had! The rooms are outstanding and well prepared for any necessity. We enjoyed the hot jacuzzi outside and the curvy pool that leads to a artifical (beautiful) waterfall. We had a photoshoot there and our first night flew by fast and we wanted to use the pool (8 am until 8pm) so I asked the gentleman in the reception if he may hand us an exception and he managed to allow us until 10 pm, what a gift! We had VIP access and breakfast was included, "ASI" is the restaurant that is gifted and trust me they keep asking — want more fruit, more bread, more juice? — I felt like a king! I am coming back oh yes I am, do me a favor and give MAYAVILLA a go for a more settle romantic or family hospitality.
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Date of stay: May 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from PlayaAssoc, Guest Relations Manager at Maya Villa Condo Hotel & Beach Club
Responded May 28, 2022
Hello, Howard! Thank you for your positive review, we are happy to hear that your stay with us was such an amazing experience! Having you and your spouse with us for your honeymoon was incredible for us, and we are happy that our teammates were able to help make your special trip as magical and romantic as you hoped it would be. We look forward to your next visit and thank you for letting us be a part of your memories of Playa del Carmen. Sincerely, Fernando Morales Guest Relations Manager
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Sightseer288986 wrote a review Apr 2022
Our hosts were very professional and helpful...we had several special requests that were taken care of quickly and with a smile. Our room was immaculate, quiet, and had everything we needed....including the private hot tub in the garden. We are gifting our son with a week at Maya Villa so he and his wife can enjoy it as we did! Suzanne and Vincent from California
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Review collected in partnership with this hotel
Date of stay: March 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from PlayaAssoc, Guest Relations Manager at Maya Villa Condo Hotel & Beach Club
Responded May 3, 2022
Hello, Suzanne and Vincent! Thank you for your positive review! Hearing that you had a great experience while staying with us makes us incredibly happy! We look forward to your next visit and will gladly await for your son and his wife so they can experience our first-rate services and accommodations firsthand! Thank you for choosing us and letting us be a part of your memories of Playa del Carmen! Sincerely, Fernando Morales Guest Relations Manager
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We loved the amount of space in the unit, the aesthetics of the building/complex and pool, helpful staff, and proximity to food, attractions, and services. The drawbacks were neighborhood noise (loud club music playing until late at night, every night), occasional smell of mildew in the unit, and some rough/unfinished repairs in the unit. Decent lounging/swimming beaches were a bit of a walk away.
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Review collected in partnership with this hotel
Date of stay: March 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from PlayaAssoc, Guest Relations Manager at Maya Villa Condo Hotel & Beach Club
Responded Apr 30, 2022
Hello, Trekster! Thank you for your review. We are sorry to hear you experienced some grievances during your stay, and thank you for your observations. We will be taking your feedback into account in order to better our services and amenities, and hope that we will be able to have you with us again in the future. Sincerely, Fernando Morales Guest Relations Manager
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Very clean , nice facilities and courteous staff. Great location to just about anything in playa. My only recommendation would be to make it clear where check in is. Not very clear where you need to do it at.
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Review collected in partnership with this hotel
Date of stay: February 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from PlayaAssoc, Guest Relations Manager at Maya Villa Condo Hotel & Beach Club
Responded Mar 14, 2022
Hello Ben, Thank you for your review, we are happy to know that you had an amazing experience during your stay with us! You'll be happy to know that we are working on better signaling for our front desks, and hope that it will be of further assistance for your next visit to any of our properties in the near future. We hope to be able to accommodate you once again soon, and thank you for allowing us to be a part of your memories of Playa del Carmen. Sincerely, Fernando Morales Guest Relations Manager
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My stay here was ultimate a very good experience. The apartments are spacious, comfortable and are furnished to a an attractive standard. Location is excellent within walking distance to 5th street around the corner and Kool and the other beach clubs (on the swimable stretch of beach) 10 mins walk away. The only oddity was I offered to extend if I didnt have to move rooms yet they would not confirm this for me if I booked via my preferred agent which saved me money. They also wouldn't price match the exact figure I quoted. But alas! the place is still very good, I would recommend
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Date of stay: January 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from PlayaAssoc, Guest Relations Manager at Maya Villa Condo Hotel & Beach Club
Responded Jan 27, 2022
Hello, TravelForTheSoul, Thank you for sharing your feedback with us, knowing that you had an amazing experience while staying with us makes us incredibly happy. Offering our guests world-class services and experiences is a goal that we work every day towards accomplishing, and feedback like yours is incredibly important to these efforts. We hope the small grievances won't keep you from visiting us again in the near future, and we are glad to be a part of the memories you made in Playa del Carmen. Sincerely, Fernando Morales Guest Relations Manager
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My family stayed here last month for an anniversary trip. The staff arranged rose petals and a nice bottle of wine for my wife, and we were upgraded to the 4th floor for a nice view of the neighborhood and ocean. The condo was spacious, well decorated, and comfortable. The rooftop space was equally impressive with a jacuzzi, lounge space, and shower. The issue we had was a sewer/gas smell coming from the shower drain in my daughters' room. We requested maintenance to inspect it, and they sprayed a chemical to mask it, but it came back after several hours. To protect their health and safety, we had them sleep on the couch in the living room/kitchen area, but the cushions were semi-hard. I did request to be moved, but it fell on deaf ears. I really wished this hadn't happened, because it would have been a 5-star review. I hope they can fix the problem, because the condos are really nice.…
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Review collected in partnership with this hotel
Date of stay: December 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from PlayaAssoc, Guest Relations Manager at Maya Villa Condo Hotel & Beach Club
Responded Jan 27, 2022
Hello, Mr. Turner, Thank you for your review, we are glad to know that your stay with us was a positive experience despite some minor grievances. We are sorry to hear about the grievances you experienced, and remain committed to making your next visit an unforgettable experience for you and your family. We hope to accommodate you again in the near future and are thankful for the opportunity of being part of your memories of Playa del Carmen. Sincerely, Fernando Morales Guest Relations Manager
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First, the beach in not so good. Everything else is great. Huge Rooms. Good Service. Great Location. Highly recommend. You can walk 10 mins to a nice beach if this is important. walking distance to Chabad and Kosher restaurants. No need to rent car.
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Review collected in partnership with this hotel
Date of stay: December 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from PlayaAssoc, Guest Relations Manager at Maya Villa Condo Hotel & Beach Club
Responded Jan 27, 2022
Hello, Alex, Thank you for sharing your positive review with us, we re glad to know you had an amazing experience during your stay with us! It is our every-day mission to provide our guests with first-rate services and experiences, and feedback like yours is a very important tool in these efforts. We hope to be able to accommodate you in the coming future once more and are happy to be a part of the memories you made in Playa del Carmen. Sincerely, Fernando Morales Guest Relations Manager
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PRICE RANGE
$139 - $207 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
maya villa condo hotel and beach club
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaPlaya del Carmen
NUMBER OF ROOMS
17
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Claim Your Listing Frequently Asked Questions about Maya Villa Condo Hotel & Beach Club
Which popular attractions are close to Maya Villa Condo Hotel & Beach Club?
Nearby attractions include Quinta Avenida (0.2 miles), Playacrawl (0.1 miles), and L'Ambassade (0.2 miles).
What are some of the property amenities at Maya Villa Condo Hotel & Beach Club?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Maya Villa Condo Hotel & Beach Club?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at Maya Villa Condo Hotel & Beach Club?
Guests can enjoy an on-site restaurant during their stay.
Is parking available at Maya Villa Condo Hotel & Beach Club?
Yes, free parking is available to guests.
What are some restaurants close to Maya Villa Condo Hotel & Beach Club?
Conveniently located restaurants include Po Thai Restaurant, Rockas Jamaican Kitchen, and Harry's Prime Steakhouse & Raw Bar.
Are there opportunities to exercise at Maya Villa Condo Hotel & Beach Club?
Yes, guests have access to a pool and a fitness center during their stay.
Does Maya Villa Condo Hotel & Beach Club have an airport shuttle?
Yes, Maya Villa Condo Hotel & Beach Club offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Maya Villa Condo Hotel & Beach Club have airport transportation?
Yes, Maya Villa Condo Hotel & Beach Club offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Maya Villa Condo Hotel & Beach Club located near the city center?
Yes, it is 0.2 miles away from the center of Playa del Carmen.
Are any cleaning services offered at Maya Villa Condo Hotel & Beach Club?
Yes, laundry service and self serve laundry are offered to guests.