This Condo Hotel is by far the BEST place we have ever stayed while vacationing in Playa Del Caren. Perfect location, lovely condo and ground and super clean. Staff is top notch! We booked a ground floor unit due to a recent knee injury of mine, but fair warning there are about 13 very large steps you need to walk up and down just to enter and exit the building. There are also quite a few different "levels" on the ground floor so if you have difficulty with steps, even the ground floor may not be for you. We had a two bedroom condo with a private hot tub. Perfect! The unit was tucked in the rear of the pool and very private and lush. We did have a bit of trouble finding where to check in upon arrival as it was evening and we were having trouble finding a place to park. our car. It all worked out but that part was slightly stressful. Perhaps not as bad if it had been daytime. There is a private parking garage though for your car once you check in. No more parking issues! Location is steps from 5th Ave and steps from the beach. Located on nice quiet street, even though just a block from the Night Club zone. Very quiet even thought the music in the evenings is not. Cannot say enough good things about this property. Will look no further than Maya Villa for our next trip!!…
We stayed in 412, outside of our bedroom was the pool and outside of our living room was the jacuzzi. Beautiful condo in the heart of Playa del Carmen. Check in was easy, if we had any questions or wanted something called the font desk and they helped us. Great staff, great location, comfortable safe condos. Will definitely be back.
What a brilliant find!! Myself and my husband stayed here as part of our honeymoon and we loved it. Great location, big spacious apartment with wonderful staff who left us a lovely welcome gift when we arrived. I would highly recommend staying here and is suitable for children also.
The best private, only for us, honeymoon we had! The rooms are outstanding and well prepared for any necessity. We enjoyed the hot jacuzzi outside and the curvy pool that leads to a artifical (beautiful) waterfall. We had a photoshoot there and our first night flew by fast and we wanted to use the pool (8 am until 8pm) so I asked the gentleman in the reception if he may hand us an exception and he managed to allow us until 10 pm, what a gift! We had VIP access and breakfast was included, "ASI" is the restaurant that is gifted and trust me they keep asking — want more fruit, more bread, more juice? — I felt like a king! I am coming back oh yes I am, do me a favor and give MAYAVILLA a go for a more settle romantic or family hospitality.
Our hosts were very professional and helpful...we had several special requests that were taken care of quickly and with a smile. Our room was immaculate, quiet, and had everything we needed....including the private hot tub in the garden. We are gifting our son with a week at Maya Villa so he and his wife can enjoy it as we did! Suzanne and Vincent from California
We loved the amount of space in the unit, the aesthetics of the building/complex and pool, helpful staff, and proximity to food, attractions, and services. The drawbacks were neighborhood noise (loud club music playing until late at night, every night), occasional smell of mildew in the unit, and some rough/unfinished repairs in the unit. Decent lounging/swimming beaches were a bit of a walk away.
Very clean , nice facilities and courteous staff. Great location to just about anything in playa. My only recommendation would be to make it clear where check in is. Not very clear where you need to do it at.
My stay here was ultimate a very good experience. The apartments are spacious, comfortable and are furnished to a an attractive standard. Location is excellent within walking distance to 5th street around the corner and Kool and the other beach clubs (on the swimable stretch of beach) 10 mins walk away. The only oddity was I offered to extend if I didnt have to move rooms yet they would not confirm this for me if I booked via my preferred agent which saved me money. They also wouldn't price match the exact figure I quoted. But alas! the place is still very good, I would recommend
My family stayed here last month for an anniversary trip. The staff arranged rose petals and a nice bottle of wine for my wife, and we were upgraded to the 4th floor for a nice view of the neighborhood and ocean. The condo was spacious, well decorated, and comfortable. The rooftop space was equally impressive with a jacuzzi, lounge space, and shower. The issue we had was a sewer/gas smell coming from the shower drain in my daughters' room. We requested maintenance to inspect it, and they sprayed a chemical to mask it, but it came back after several hours. To protect their health and safety, we had them sleep on the couch in the living room/kitchen area, but the cushions were semi-hard. I did request to be moved, but it fell on deaf ears. I really wished this hadn't happened, because it would have been a 5-star review. I hope they can fix the problem, because the condos are really nice.…
First, the beach in not so good. Everything else is great. Huge Rooms. Good Service. Great Location. Highly recommend. You can walk 10 mins to a nice beach if this is important. walking distance to Chabad and Kosher restaurants. No need to rent car.