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The Elements Oceanfront & Beachside Condo Hotel

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The Elements Oceanfront & Beachside Condo Hotel
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119 Reviews from our TripAdvisor Community

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Showing 102: English reviews
Charlotte, North Carolina
Reviewed 5 days ago NEW

We stayed in PH18 from 11/26-12/3/16 and loved it. The unit itself is beautiful, comfortable and offers fantastic ocean views. Miguel made our trip that much better by offering a variety of restaurant, nightlife and day trip suggestions. His suggestions were fantastic and helped us try restaurants and day trips off the beaten path. The location was peaceful, but a...

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Helpful?
Thank daniellecrockford
Juanita R, Public Relations Manager at The Elements Oceanfront & Beachside Condo Hotel, responded to this review

Dear daniellecrockford, It brings us great satisfaction to hear that your expectations were met regarding your stay in the fantastic Elements PH18 condo! Thank you for writing a review filled with helpful details. When our team's efforts pay off and our clients have great vacation experiences in Playa del Carmen, well, that's what fuels our passion to provide exceptional service!...

Quebec City, Canada
Reviewed 5 days ago NEW

We had a great time at The Elements. The location is great: it's quiet, yet within walkable distance of all of Playa's delicious restaurants and buzzing nightlife. The pool is just as amazing as it looks on the pictures! The two-bedroom condo was roomy and nothing was missing. We loved that there was ample towels and bed linens, so we...

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Helpful?
Thank MarieA79
Juanita R, Public Relations Manager at The Elements Oceanfront & Beachside Condo Hotel, responded to this review

Dear MarieA79, We appreciate all of your kind words and positive feedback with respect to your stay at The Elements. When we receive this type of review, it is a great encouragement to our team! The details you included will no doubt help future travelers with their search for quality accommodations in Playa del Carmen. And we can't agree more...

Minster, Ohio
Reviewed 1 week ago via mobile

We stayed in unit EL104 from 10/19 thru 11/3. From the moment we arrived Miguel made our stay very comfortable. He was super attentive to our requests and even gave us his cell phone number to make communicating with him effortless. He was the epitome of professionalism. The unit was nicely appointed with comfortable furnishings and a wonderful balcony view....

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Helpful?
Thank DaveAnn5
Juanita R, Public Relations Manager at The Elements Oceanfront & Beachside Condo Hotel, responded to this review

Dear DaveAnn5, Thank you for your detailed review of The Elements 104. We're thrilled that you were able to enjoy all of the incredible aspects from the quality accommodations, upscale amenities and hospitable service! Miguel will be happy to know he helped make your vacation a memorable one! We too look forward to your January stay! Happy holidays

Dallas, Texas
Reviewed 3 weeks ago

We had an amazing 2 bedroom apartment for the price of a condo in a great location with great views and service. Miguel's hospitality made our stay even better. He gave us his cell phone number and we contacted regarding recommendations, tours, etc. and he catered to all our needs. It felt like we had a local friend in Playa...

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Helpful?
Thank Anastasia G
Juanita R, Public Relations Manager at The Elements Oceanfront & Beachside Condo Hotel, responded to this review

Dear Anastasia G, Our main goal is to exceed our clients' expectations. So when we receive positive feedback like this, it certainly fuels our desire to provide excellence in service and accommodations! Miguel is a Playa del Carmen expert and we're happy you were able to take advantage of his wealth of information :) Thank you for taking the time...

Carson City, Nevada
Reviewed 3 weeks ago via mobile

What a fabulous experience! This condo complex is clean, modern, and provides everything necessary for a comfortable stay. We loved the location: steps from the well maintained beach, but far enough away from other hotels that we were able to enjoy peace and quiet (ask for a condo that doesn't directly face the beach club next door). The walk to...

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Helpful?
Thank Debbie H
Juanita R, Public Relations Manager at The Elements Oceanfront & Beachside Condo Hotel, responded to this review

Dear Debbie H, It is music to our ears when we read reviews such as yours. This is why we are in the hospitality business, to send our customers away with a love for Playa del Carmen as deep as ours! We will be sure to notify Miguel that he played an important role in your wonderful vacation experience. Thank...

London, Canada
Reviewed 3 weeks ago

I am okay with the property its own. It's a modern condo apartment that offers kitchen. Comparing to other modern hotels I've stayed, the washing machine and dryer in the apartment make everything a lot easier if you are going to the water everyday. it has a very large pool and is very easy to access the ocean. I only...

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Helpful?
Thank Yue W
Juanita R, Public Relations Manager at The Elements Oceanfront & Beachside Condo Hotel, responded to this review

Dear Yue W, We are sorry to hear that your vacation had a rough start. Miguel is one of our best ambassadors and we're happy to hear he was able to sort things out for you. Thank you for all of your comments. Although we strive for 5 stars, we appreciate that each traveler has different expectations and desires. Should...

melbourne, victoria
Reviewed 4 weeks ago via mobile

From the moment we arrived at The Elements until the moment we left everything was perfect. We stayed in a 2 bedroom apartment on the ground floor with direct access to the sparkling blue glass tiled pool. The apartment was beautifully decorated & appointed & much larger than was expected. The complex itself is maintained extremely well with the gardens...

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Helpful?
1Thank tomcat365
Juanita R, Public Relations Manager at The Elements Oceanfront & Beachside Condo Hotel, responded to this review

Dear tomcat365, Thank you for your eloquent review of The Elements property! We are overjoyed to hear your stay was a pleasurable one. Miguel and Geri will be delighted to know they played a role in your positive Playa del Carmen vacation experience. Thank you for you kind words and we hope to see you again in the future!

Melbourne, Australia
Reviewed 4 weeks ago via mobile

I loved my 5 night stay at The Elements. We hired a two bedroom apartment which was on the ground floor with direct access to the pool. The outside apartment furniture was great for having drinks and chats. The apartment was very clean and nicely decorated. The pool size was large and was sparkling clean everyday. The gardens and grounds...

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Helpful?
Thank Richard B
Juanita R, Public Relations Manager at The Elements Oceanfront & Beachside Condo Hotel, responded to this review

Dear Richard B, It is our deepest desire that each of our guests leave as happy as you were with your stay. How great it is to receive such positive feedback! Thank you for reviewing our Elements property as it assists other travelers searching for quality accommodations in Playa del Carmen. We would be honored to serve you again. Until...

Atlanta, Georgia
Reviewed October 29, 2016 via mobile

I have to say this is probably the best hotel I have stayed at in Mexico! The rooms are contemporary and they are all equipped with internet and lots of fresh water! When we arrived they gave us a great guest bag filled with all kinds of good things. The manager Gerardo spent a good deal of time with us...

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Helpful?
Thank chrisreilly22
Juanita R, Public Relations Manager at The Elements Oceanfront & Beachside Condo Hotel, responded to this review

Dear chrisreilly22, How wonderful to hear that your time at The Elements was incredible! We are always grateful for reviews that highlight all of the amazing aspects of The Elements as they are helpful to future guests. Thank you for taking the time to write your review and it would be a great pleasure to serve you again!

Tel Aviv, Israel
Reviewed October 20, 2016 via mobile

The room was great, we got a room with ocean view. The hotel is few min walk from the 5th avenue, which is the most popular place in Playa, but is so quiet and peaceful inside the hotel. Miguel (from the hotel) gave us an amazing and worming treatment. He helped us alot! The hotel is very clean and fully...

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Helpful?
Thank asafsho
Juanita R, Public Relations Manager at The Elements Oceanfront & Beachside Condo Hotel, responded to this review

Dear asafsho, We are thrilled that you enjoyed your stay and the service at The Elements! To receive a 10 out of 10 is what we strive for. Miguel will also be happy to hear he played a part in your great vacation. Thank you for taking the time to write an informative review. We hope you will choose to...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Beachfront
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Hot Tub
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Room Service
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
The Elements, perfectly located at the beach, features Playa Del Carmen's only private beach and beach club! Our white sandy beaches and emerald green waters are just steps from your private patio. And after the sun goes down, Playa Del Carmen's famous 5th Avenue is mere blocks away! Each of our spacious 1, 2, & 3 bedroom units feature an awe-inspiring ocean view, natural stones, plush furnishings and contemporary decor. Additional amenities include high thread count linens, plasma satellite televisions, upscale appliances, a washer/dryer, premium organic toiletries and a fully-appointed kitchen. In addition to our unobstructed ocean views and private beach and beach club, The Elements features one of Playa's largest pools, a fitness center and spa services right on the beach! Stretch out and make yourself at home during your perfect beach vacation in our "home-like" accommodations! ... more   less 

Additional Information about The Elements Oceanfront & Beachside Condo Hotel

Address: Avenida Flamingo & Calle 46, Playa del Carmen 77710, Mexico (Formerly The Elements)
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $229 - $509 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Elements Oceanfront & Beachside Condo Hotel 4*
Number of rooms: 92
Reservation Options:
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Also Known As:
The Elements Oceanfront & Beachside Condo Hotel Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#51 Luxury Hotel in Playa del Carmen
#69 On the Beach Hotel in Playa del Carmen
#78 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travelers have asked, with answers from The Elements Oceanfront & Beachside Condo Hotel staff and other travelers.
3 questions
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Questions? Get answers from The Elements Oceanfront & Beachside Condo Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Spectacular views from the penthouse!”
 of 5 bubbles daniellecrockford, 5 days ago | Read review
“great value, huge condo”
 of 5 bubbles , 3 weeks ago | Read review
“You are never far from the beach but, if you can get it, GH 22 is as close to the beach and ocean as you can get.”
 of 5 bubbles MandMBryant, Oct 17, 2016 | Read review
“corner condo beachfront”
 of 5 bubbles francesgl, Jul 28, 2016 | Read review
“Not a bad room there! We enjoyed being able to walk out of the slider into the pool or onto the beach though!!!”
 of 5 bubbles thomasjZ9034CR, Jun 3, 2016 | Read review
5 of 5
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