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The Elements

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The Elements
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106 Reviews from our TripAdvisor Community

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Showing 91: English reviews
fgleadall@gmail.com
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Love The Elements. Have stayed for the month of February for the last three years. Beautiful, clean, well managed property. Love the private beach and little bar. A short walk to Fifth and all its restaurants and activity

Helpful?
1 Thank francesgl
Management response:

Dear francesgl, We appreciate hearing your comments and that you took the time to write a review. Your feedback not only helps us to improve, but is also important for future guests to know what to expect. The Elements is a special place in Playa del Carmen and we aim to keep it that way! We look forward to seeing... More 

Sonoma County, California
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed July 19, 2016

We stayed in PH1 for almost two weeks last month and I have nothing but positive things to say about our experience. We booked through Bric and had excellent service on the property from Miguel, Bric's site rep. As a small example, he made sure we had a high chair and baby crib for our toddler -- both waiting for... More 

Helpful?
1 Thank NorCalRes
Management response:

Dear NorCalRes, How fantastic to hear that you enjoyed your time in the spectacular Penthouse 1! The views do set a nice tone for a tropical getaway! It sounds like you really took advantage of all The Elements' great amenities as well! This detailed review is not only helpful to those who trust trip advisor recommendations, but to us as... More 

Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed June 22, 2016 via mobile

This place is great, modern, great service by Miguel with BRIC HOTEL . Beach, gardens and pool always clean, very secure, they have a snack bar at the beach and will bring your food to the pool area, hamburguers are delicious. The condos offer ocean views, not noisy at all (day or night), very spacious open floor plan. La 5a... More 

Helpful?
1 Thank ISADORE M
Management response:

Dear Isadore M, It gives us great pleasure when we receive such positive feedback as yours. To hear that we played a part in creating a memorable vacation experience is our ultimate goal! Thank you for taking the time to write a detailed review, those are two of our favorite breakfast places in Playa as well. We hope to see... More 

Level Contributor
5 reviews
5 of 5 stars Reviewed June 3, 2016

My wife and I couldnt be happier with our experience! Ivonne was great and helped us extend our stay an extra night! Private Beach! Great Pool! Walking distance to everything you want in Playa del Carmen! Had an Amazing time!

Helpful?
Thank Thomas J
BricRental, Public Relations Manager at The Elements, responded to this review

Dear Thomas J, We couldn't be happier to hear when our guests have had an experience to remember in Playa del Carmen! Thank you for taking the time to write a helpful review and for your kind words! It would be our great pleasure to see you again soon at The Elements! More 

Aurora, Canada
Level Contributor
139 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 stars Reviewed May 22, 2016 via mobile

We have stayed here with our business group and have always had a great time. Very clean, always updating the property (new gym will be amazing). Played Volleyball beside the bar and the bartender made us drinks and shots. Only problem we had no money.... No problem he let us pay next day. Staff are great. We use Seaway Rentals... More 

Helpful?
3 Thank Rick B
BricRental, Public Relations Manager at The Elements, responded to this review

Dear Rick B, It makes our day to receive feedback such as yours! We are thrilled to hear all went well with your stay and you were able to get out and enjoy the fantastic amenities such as the exclusive beach club at the Elements! Thanks for taking the time to send a review and we look forward to seeing... More 

Level Contributor
80 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed May 13, 2016

Would have been four stars for our unit in particular but five overall for the property. We rented a penthouse and loved the top level with private hot tub--the unit was fine but if you're not good with extra firm beds be prepared. Housekeeping could have been more vigilant but were super nice. Beach towels plentiful and wifi worked well.... More 

Helpful?
2 Thank lala_312
BricRental, Public Relations Manager at The Elements, responded to this review

Dear Iala_312, We are so happy you enjoyed all the aspects that make The Elements stand out as a top choice in luxury accommodations in Playa del Carmen! It is especially pleasing to hear about the impression Ivonne left on you! As a company, we do strive to treat people as we would want to be treated, sometimes special connections... More 

Los Angeles, California
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 3, 2016

My friends and I rented the Penthouse and apartment with 7 guests total. First impression was important and Ivonne with Bric Rentals was great. Both penthouse and apartments were fantastic. The beach views, the pool, hot tub etc. What I liked the most is the convenience. Located near Quintana Roo. It was close to "La cueva del Chango" the best... More 

Helpful?
1 Thank Shonzta
BricRental, Public Relations Manager at The Elements, responded to this review

Dear Shonzta, How fantastic to hear all met your expectations during your stay at the Elements! It is really motivating and encouraging for our staff when we receive positive feedback like this because this is how we want each and every client to feel when they leave us! Thanks for taking the time to send your review and we look... More 

Washington DC, District of Columbia
1 review
5 of 5 stars Reviewed April 24, 2016

Very Clean and actually a little off of the touristy part of Playa del Carmen. The beach is okay but the pool is amazing. The units we have stayed in are modern and have all of the necessary amenities. The staff is friendly and multi-language. We have typically gone in spring and have taken private car from CUN to playa... More 

Helpful?
Thank Wdadventure
BricRental, Public Relations Manager at The Elements, responded to this review

Dear Wdadventure, We appreciate very much that you took the time to write a review and especially for pointing out the many good aspects of The Elements property and its location! Playa del Carmen seems to bring out the best in people and we're happy to hear you connected with other families on your vacation! We hope to have the... More 

Chicago, Illinois
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 24, 2016

Grounds and pool and imacuately cared for. Everything is perfect each morning. We have now stayed their twice and each time occupancy has been less than 50%. This means you often the huge pool to yourself. We love teh pool for our 3 & 5 year old boys. Very safe and different depth means their is something for everybody. Beach... More 

Helpful?
Thank Wardyintheus
BricRental, Public Relations Manager at The Elements, responded to this review

Dear Wardyintheus, Thank you for taking time to send in a review filled with great info! Just to get to your destination when traveling with young children can be an adventure in itself! We're happy to hear that you enjoyed the tranquility at The Elements and that you took advantage of all the great amenities. If there are more specific... More 

Lake Placid, New York
Level Contributor
4 reviews
5 of 5 stars Reviewed April 23, 2016

We have stayed at The Elements for a 3 month period during the winter months for 3 years now renting through Bric. We love our unit 203 because of the warm & attractive decor. Because we love to cook the remodeled kitchen is wonderful! The staff with Bric is outstanding in every way. Miguel & Yvonne are delightful human beings.... More 

Helpful?
Thank Sally C
BricRental, Public Relations Manager at The Elements, responded to this review

Dear Sally C, Wow, feedback like this is certainly music to our ears! Thank you so much for taking the time to send your detailed review. It is very encouraging for the company and especially for our ambassadors to hear that their efforts are making a difference in our guests' stays! We are grateful that you continue to choose Bric... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Hot Tub
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Elements, perfectly located at the beach, features Playa Del Carmen's only private beach and beach club! Our white sandy beaches and emerald green waters are just steps from your private patio. And after the sun goes down, Playa Del Carmen's famous 5th Avenue is mere blocks away! Each of our spacious 1, 2, & 3 bedroom units feature an awe-inspiring ocean view, natural stones, plush furnishings and contemporary decor. Additional amenities include high thread count linens, plasma satellite televisions, upscale appliances, a washer/dryer, premium organic toiletries and a fully-appointed kitchen. In addition to our unobstructed ocean views and private beach and beach club, The Elements features one of Playa's largest pools, a fitness center and spa services right on the beach! Stretch out and make yourself at home during your perfect beach vacation in our "home-like" accommodations! ... more   less 

Additional Information about The Elements

Address: Avenida Flamingo Calle 46, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $225 - $507 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Elements 4*
Number of rooms: 92
Reservation Options:
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Also Known As:
The Elements Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#53 Luxury Hotel in Playa del Carmen
#72 On the Beach Hotel in Playa del Carmen
#78 Romantic Hotel in Playa del Carmen
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