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Hacienda del Secreto

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Hacienda del Secreto
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70 Reviews from our TripAdvisor Community

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Showing 64: English reviews
Southlake, Texas
1 review
5 of 5 stars Reviewed 1 week ago

What an incredible week we had at Hacienda del Secreto! Our family of 4, along with another family of 4, stayed a week in Casa Canteena and we LOVED it! Mauricio, the Guest Services Director, did an excellent job making sure that all of our needs and wants were taken care of throughout our stay. Mauricio and ALL of the... More 

Helpful?
Thank TheGarzaFam
CDS-HDS, Owner at Hacienda del Secreto, responded to this review

Thank you so very much for being our guests and for such a glowing review. We hope to see you back in the very near future!!!! Until then, take care!!! Doy More 

Bastrop, Texas
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

This villa complex is right on the Caribbean with five private villas on the grounds! Each has its own pool and jacuzzi. Nothing like walking out our our villa door and having the beautiful beach and blue water right there. The villa grounds boast a beautiful palapa with a gaming area. There is also a workout facility for those so... More 

Helpful?
Thank foxmarci
CDS-HDS, Public Relations Manager at Hacienda del Secreto, responded to this review

Hi Marci! Wow! Great! Thank you for your review! We are always happy to have you as our guest! We pride ourselves on our service, so we are very pleased that you found it to be "phenomenal"! Thank you! Also, we agree. Nothing beats walking outside to greet the sun, caribbean blue water and white soft sand every morning, right... More 

Fort Worth, Texas
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We just returned from a week stay at the Casa Canteena, and needless to say, what a great place! As numerous reviews have already mentioned, Mauricio is awesome! He's down to earth and doesn't try to push anything on you. The two maids were very nice, and even sang happy birthday to my wife (in spanish of course). Really the... More 

Helpful?
Thank DirkinTexas
CDS-HDS, Public Relations Manager at Hacienda del Secreto, responded to this review

Hello DirkinTexas, Thank you very much for your review! We are sorry that you noticed a smell on arrival. Maybe something coming down-wind? Whatever it was, we are glad some candles remedied the odor. We are glad atleast one of you caught a Mama Turtle laying her babies on our beach! It is such an amazing experience! In terms of... More 

Loveland, Colorado
1 review
5 of 5 stars Reviewed June 15, 2016

So our catch phrase the entire trip #itdoesn'tsuck. Wowzers this place is amazing. From the minute you walk through the doors you are looking at the ocean views. The memories we created that week. Our sincere appreciation to Mauricio, Juan, Manuel, Ruso, Mina and all the STAFF at Del Secreto. Thank You for helping make our trip truly something we... More 

Helpful?
Thank Iloverealestate
CDS-HDS, Public Relations Manager at Hacienda del Secreto, responded to this review

Hello Iloverealestate, Your catch phrase literally makes us laugh every time we heard it, or now see it online! We agree, life at HDS definitely #doesn'tsuck !:) But, really, thank you so much for your review! We are so pleased that y'all enjoyed your time and it #didn'tsuck. Too funny. I can't get away from the Hashtag. It is just... More 

London, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 12, 2016

We were lucky enough to stay at Hacienda del Secreto in the Palapa Suite for two and our friends and family occupied the Casa Umakha. We could not say more about this resort - the beach is fantastic and the small collection of villas in Hacienda Secreto all have views of the beach, private pools and yet lots of privacy... More 

Helpful?
Thank Cchill2012
CDS-HDS, Public Relations Manager at Hacienda del Secreto, responded to this review

Hello Cchill2012, Thank you so much for your review! We feel "lucky" to have had you as our guest! So thank you! We are so very pleased that you had a wonderful vacation and that our services met your expectations! We look forward to serving you again! And- if you happen to be in need of another vacation this year,... More 

Boston, Massachusetts
1 review
5 of 5 stars Reviewed June 12, 2016

I can not say enough amazing things about HDS. First of all, this wasn't just an ordinary vacation for us..we decided to select HDS for our wedding. Having a destination wedding can be hard, especially if you've never seen your venue. But based on all the rave reviews, we decided to book it! We were blown away. The property is... More 

Helpful?
Thank sandbecka
CDS-HDS, Public Relations Manager at Hacienda del Secreto, responded to this review

Hello Sandbecka, Wow! Thank you for the outstanding review! We are so glad your wedding was everything you wanted and that your guests had such an amazing time! Your review proves how important TripAdvisor is to our business. So, thank you so much for taking the time to give us your 5-star rating! We are so very pleased! That would... More 

Los Angeles, California
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 10, 2016

Our family group rented 3 villas here at Hacienda Del Secreto for my daughter's wedding that was taking place down the beach at Villa Sol y Luna. Wow! What an amazing and wonderful experience this was! Everything about Hacienda Del Secreto was fantastic! From the well trained and excellent staff, to the food coming out of the kitchen, to the... More 

Helpful?
Thank debzcpa
CDS-HDS, Public Relations Manager at Hacienda del Secreto, responded to this review

Hello Debzcpa, Thank you so much for your review! Thank you, thank you, thank you. We are so very pleased that you and your daughter's wedding guests enjoyed their stay with us at Hacienda del Secreto! We do our absolute best to serve our guests! Please do come back again! We are now offering big discounts off of the rest... More 

Loveland, Colorado
1 review
5 of 5 stars Reviewed June 3, 2016 via mobile

The hacienda was beautiful and spacious with an attached bath for each bedroom. The kitchen was updated and views were AMAZING! The staff went out of their way to make sure we had anything we needed. Special thank you to Maricio and Juan! We'll book soon for next spring!

Helpful?
Thank lj5161
CDS-HDS, Public Relations Manager at Hacienda del Secreto, responded to this review

Hello lj5161, Thank you so much for your review! We are so happy you chose to stay with us and very pleased that you enjoyed your time! We look forward to seeing you next spring! If you happen to be in need of another holiday before then, we are now offering big discounts for the rest of 2016! Why not,... More 

Sacramento, California
1 review
5 of 5 stars Reviewed April 14, 2016

We rented the Villa Sarita which was beach side! It was amazing! The staff was wonderful. Maricio was awesome. Our wedding was exactly what we wanted and asked for. Thank you Doy and staff for the wonderful memories! Give Contessa and Bella a big hug for me, I fell in love with the puppies!

Helpful?
Thank amueller7
CDS-HDS, Public Relations Manager at Hacienda del Secreto, responded to this review

Hello Amueller7, Thank you so much for your review! We are so very pleased that your wedding was exactly what you wanted and that enjoyed your stay with us! I will pass on the message to Doy to give Contessa a big hug from you. I myself will give her another one when I return in October. Again, thank you!... More 

Citizen
Level Contributor
52 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed April 14, 2016

Why anyone would venture to Cancun and not stay at the Hacienda del Secreto is beyond me. Even if you have a hankering to go to a restaurant and club in Cancun, you can do so from here, just ask the incredibly attentive staff for a car to take you and wait for you until you are done carousing. That... More 

Helpful?
1 Thank Dim B
CDS-HDS, Public Relations Manager at Hacienda del Secreto, responded to this review

Hello Dimmy! We absolutely love your review of us! So honest, clear and to the point! As you probably know, we also think we are pretty great;) But, in all seriousness, thank you so much for your review. I believe your review is the first where someone has done a comparison with the bigger all inclusive hotels. So, thank you.... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Beachfront
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
Official Description (provided by the hotel)
Hacienda del Secreto is a complex of 5 beachfront villas, each with their own private infinity swimming pool overlooking the beautiful Caribbean Sea. We offer all the services and amenities of a hi-end hotel along with the comforts of being at home. Our amenities include professional massage/spa therapists, concierge, chef services, babysitting, 24 hour security, wireless internet and much more! ... more   less 

Additional Information about Hacienda del Secreto

Address: Playa del Secreto, Lote 23 Carr. 307, KM 311 Municipio Solidaridad, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $300 - $1,000 (Based on Average Rates for a Standard Room)
Number of rooms: 26
Also Known As:
Hacienda Del Secreto Riviera Maya/Playa Del Carmen, Mexico
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