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Playa del Secreto, Lote 23 Carr. 307, KM 311 Municipio Solidaridad, Playa del Carmen 77710 Mexico
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Traveler (325)
Pool & Beach (80)
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What is Travelers’ Choice Best of the Best?
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What you can expect during your stay
  • Regularly sanitized high-traffic areas
Updated 05/28/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hacienda del Secreto
Updated 05/28/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 296 in Playa del Carmen
Location
4.9
Cleanliness
4.9
Service
4.9
Value
4.8
2022 Travelers' Choice Best of the Best
Hacienda del Secreto is a complex of 5 beachfront villas, each with their own private infinity swimming pool overlooking the beautiful Caribbean Sea. We offer all the services and amenities of a high-end hotel along with the comforts of being at home. Our amenities include professional massage/spa therapists, concierge, chef services, babysitting, 24 hour security, wireless internet and much more!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Game room
Babysitting
Wifi
Pool / beach towels
Infinity pool
Outdoor pool
Private pool
Yoga room
Restaurant
Snorkeling
Billiards
Fishing
Board games / puzzles
Children Activities (Kid / Family Friendly)
Highchairs available
Airport transportation
Massage
24-hour security
BBQ facilities
Concierge
Outdoor furniture
Sun loungers / beach chairs
Sun umbrellas
Butler service
Private check-in / check-out
Laundry service
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Room features
Blackout curtains
Private beach
Additional bathroom
Dining area
Housekeeping
Coffee / tea maker
Flatscreen TV
Walk-in shower
Private balcony
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Dishwasher
Oven
Stovetop
Electric kettle
Kitchenware
Whirlpool bathtub
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Suites
Good to know
HOTEL STYLE
Romantic
Family
Languages Spoken
English, Spanish
200Reviews10Q+A43Room tips
Traveler rating
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Samantha O wrote a review Jun 21
2 contributions
Our daughter and her husband recently had their amazing wedding at Hacienda Del Secreto surrounded by 86 of their friends and family. The resort is simply beautiful! white sand wide beaches, well manicured gardens, magnificent villas and super safe grounds with 24 hr security service throughout the resort. The wedding was absolutely amazing. Every detail that we could think of was executed to perfection by the master wedding planner Doy. She planned, supervised and made sure that every need of every guest was anticipated and met throughout the stay. Everything from shuttle rides to and from the airport, contact with local vendors, leisure activities, guest meals, before and after wedding parties, etc was taken care of way above our expectations. I would definitely recommend this boutique resort to anyone who wants to enjoy a nice vacation in a nice place close to Cancun and Playa del Carmen yet far away from the crowds. We definitely look forward to going back to this corner of paradise soon.
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Date of stay: April 2022Trip type: Traveled
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Alex wrote a review May 2022
2 contributions4 helpful votes
We were absolutely blown away with our experience at Hacienda del Secreto. 10/10, this was the vacation and wedding of our dreams!!! In fact I can honestly say it was more perfect than we even dreamed. Doy, the fabulous owner and wedding planner, truly thought of every single tiny detail in this luxury resort. Wedding: It was perfection. We had 88 guests and booked out the resort for 4 days. HDS fits approximately 60 guests so we booked a few neighboring properties as well. Everyone was able to use all facilities even if staying off site. We had 4 days of events and each party was in a different area of the property so each day had its own exciting and different atmosphere. Everyone approached us to say it’s the best wedding they’ve ever been to and let me tell you, if you knew us you’d know this is not due to our credit. We aren’t good planners so this was all thanks to Doy and this dreamy venue. Villas: Trust me on this one- the pictures do not do it justice. Every one of our guests said this. They are stunning and each villa is unique and beautifully decorated. The entire property feels like you’re walking around paradise. The resort is located in a small gated neighborhood. It is a quiet beach perfect for unplugging and unwinding. Or in our case, the perfect location for a large private party! Staff: Doy is the mastermind behind it all and I don’t have enough room here to explain how amazing she is! We worked with her closely as our wedding planner and cant recommend her enough. She was incredibly accommodating and happy to make any of our ideas become a reality. She has wonderful connections in the event planning community and her vendors are the best of the best. She has also found the best people to work at HDS. Everyone was outrageously welcoming, kind, and fun to be around. They go above and beyond. Oscar with guest services was incredible and took care of anything and everything we needed. Rafael and the security team are top notch so you can feel totally safe leaving doors open. Rafael even took over guest service duties after hours and helped us with every little need! There is a reason all of the couples who get married here end up coming back again and again. We can’t wait to make this a regular vacation spot. Thank you Doy and HDS for giving us the best few days of our lives!
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Date of stay: April 2022Trip type: Traveled
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Response from Doy Cooper, Owner at Hacienda del Secreto
Responded 4 weeks ago
Thank you so much for your wonderful review of HDS and our Wedding Coordination Services!!!!! As they say, it takes a "tribe" to master perfection and get things accomplished and we have the best HDS staff as our "tribe"! It was truly a pleasure and honor to have all of you here as guests with 50 of you traveling from Ireland for the wedding.....what a beautiful blend of 2 cultures and 2 very loving families. Wishing you all much health and happiness and look forward to many of you to return in the future! Cheers, Doy
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Dbotero1 wrote a review May 2022
Orlando, Florida17 contributions12 helpful votes
What a beautiful place!! I was here for my best friends wedding and the hotel and the whole wedding was amazing!!! We were a group of About 40 people and we had the whole hotel for ourselves. The staff and the owner were very helpful, nice and always willing to help. I would recommend this place for any weddings, events or just a vacation! I look forward to coming back.
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Date of stay: May 2022Trip type: Traveled
Room Tip: Bring food and drinks before you come here since the closes store is 15 minutes away
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Response from Doy Cooper, Owner at Hacienda del Secreto
Responded 4 weeks ago
Thank you very much for your wonderful review!!! It was our pleasure to be part of this beautiful wedding as the Venue Site. The entire staff and I look forward to you return to Hacienda del Secreto. Cheers, Doy
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Matthew S wrote a review May 2022
1 contribution
We stayed at the Hacienda with 13 of our closest friends and it was an incredible experience. Oscar and the rest of the staff truly went above and beyond to make sure that we were happy and had everything we needed. From last minute taxis to a boat excursion to many (many) margarita pitchers, we were so thrilled by all that the hacienda had to offer. We already can’t wait to go back. Thank you to the whole Hacienda crew!
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Date of stay: May 2022Trip type: Traveled
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Response from Doy Cooper, Owner at Hacienda del Secreto
Responded 4 weeks ago
Thank you for your wonderful review of Hacienda del Secreto. As with all of our great 5 star reviews, I will pass yours on to Oscar and all of our staff. Reviews such as these always puts big smiles on everyone's faces! And we all look forward to your return to HDS. Thank you! Cheers, Doy
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Andy0821 wrote a review Apr 2022
Brooklyn Park, Minnesota8 contributions19 helpful votes
My wife and 4 kids(9yrs - 16 yrs old) and I spent a week in the Casa Sarita villa. We were blown away when walked through the villa after our arrival. This place is amazing. Each of the 5 bedrooms has a private bathroom, the decoration and design is very well thought out, the pool is steps away from the ocean and the views are incredible. We took advantage of the Hacienda meal package for the entire stay. Every meal was excellent. Often times I am left a bit disappointed when ordering steaks in foreign countries - not this time. The steaks were excellent. The service and staff was some of the best I have ever experienced. There is round-the-clock security, cleaning is done multiple times per day and any requests were taken care of immediately. Everyone on staff was extremely friendly and accommodating. This place is for those who wish to have a peaceful and relaxing vacation with very little distraction. Puerto Morelos is a 20 minute cab ride away and you can find plenty to there if you feel the need (we took a trip to town for snorkeling and had a wonderful time). Wi-fi was excellent the entire time, so unfortunately, I was able to get some work done while on vacation. Nonetheless, I was fully charged when we did eventually have to go home. My family was very sad to leave. We will be coming back.
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Date of stay: March 2022
Value
Service
Sleep Quality
Room Tip: The top floor of Casa Sarita is a must-see!
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Response from Doy Cooper, Owner at Hacienda del Secreto
Responded Apr 7, 2022
Hi Andy0821! Thank you so very much for your review of your stay with us at Hacienda del Secreto! It was truly our pleasure to have you all and we are so grateful to hear it was a true VACATION for you all! We are already looking forward to your return. Sending you all warm regards, Hacienda del Secreto
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Michele L wrote a review Mar 2022
Durango, Colorado3 contributions1 helpful vote
Held a yoga retreat at this fabulous, secluded, low key spot. It was amazing! The perfect size for a group of 20. The staff and amenities were top notch, and the Butterfly Pavilion the best for our morning and evening yoga practices. Can't wait to come back again next year.
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Date of stay: February 2022
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Response from Doy Cooper, Owner at Hacienda del Secreto
Responded Apr 1, 2022
Thank you!! We all look forward to your return!
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Francie P wrote a review Feb 2022
1 contribution
One of the most peaceful and serene settings for a perfect getaway. The staff was incredible and frequent. A car would be an asset to go buy groceries or get into civilization. The best beach ever!!!! The sound of crashing waves will be missed. We will be back.
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Date of stay: February 2022Trip type: Traveled
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Response from Doy Cooper, Owner at Hacienda del Secreto
Responded Apr 1, 2022
The entire staff will be waiting for your return. Thank you for the wonderful review!
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MVK28 wrote a review Feb 2022
1 contribution
Had the best time here at our friends 40th birthday celebration! Beautiful clean property and impeccable service (24/7)- each villa is only a few steps away from the beach, feels like you’re right on the ocean! To say that our jaws dropped when we walked into our room would be an understatement (Casa Secreto)! The staff went above and beyond to take care of our needs- from cleaning and disinfecting the pool, raking the sea weed every morning to making sure our living spaces were clean and spotless, they did it all! They will also make some delicious margaritas and pina coladas on request:) The breakfast buffet every morning was the best I have ever had (the Habanero salsa was to die for!) Pool, hot tub, sand toys, the beach and top notch service- our kids were in heaven and so were we:) We will forever treasure the memories we made here! Thank you Doy and the team at HDS!
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Date of stay: February 2022Trip type: Traveled
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Response from Doy Cooper, Owner at Hacienda del Secreto
Responded Apr 1, 2022
Thank you so much much for the great detailed review. We will be looking forward to your return!
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nish wrote a review Feb 2022
Austin, Texas1 contribution
+1
If there is heaven on earth then HDS comes very close to that. The setting is amazing , beautiful. Private and breath taking! Staff is amazing ! Oscar , Doy & Maeghan make life very easy and make it a very comfortable vacation with the best service u can expect . I celebrated my 40th birthday with my 25 off friends and everyone loved it and vouched to come back . Doy is a darling and super helpful .. she promised me that she will add me to her will .. 😂🤣.. well not true but that’s the bond we formed in 3-4 days . We booked 2 villa Secreto and Sarita . The best view is 3rd floor Sarita .. but every room is perfect with great views overlooking the beach . My kids had a blast from jumping over waves to the pool , sand toys , hot tub and a play scape . I barely saw them !
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Date of stay: February 2022Trip type: Traveled
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Besrat A wrote a review Feb 2022
1 contribution
The villas were incredible, the view was spectacular, and the staff was eager to provide excellent service. I would recommend this place to big or small groups but it could work well for a couple as well. The highlight of my stay was hanging out at the infinity pool overlooking the beach just a few yards away.
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Date of stay: February 2022Trip type: Traveled
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LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaPlaya del Carmen
NUMBER OF ROOMS
26
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Frequently Asked Questions about Hacienda del Secreto
Which popular attractions are close to Hacienda del Secreto?
Nearby attractions include Aqua Nick (1.5 miles), Cirque du Soleil Joyà (1.4 miles), and Jungala Aqua Experience (1.1 miles).
What are some of the property amenities at Hacienda del Secreto?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Hacienda del Secreto?
Top room amenities include a flat screen TV, an additional bathroom, and blackout curtains.
What food & drink options are available at Hacienda del Secreto?
Guests can enjoy an on-site restaurant, a lounge, and barbeque facilities during their stay.
Is parking available at Hacienda del Secreto?
Yes, free parking is available to guests.
What are some restaurants close to Hacienda del Secreto?
Conveniently located restaurants include Tramonto, Il Olivo, and Nektar at Vidanta Riviera Maya.
Are there opportunities to exercise at Hacienda del Secreto?
Yes, guests have access to a pool, a fitness center, and a yoga room during their stay.
Does Hacienda del Secreto have airport transportation?
Yes, Hacienda del Secreto offers airport transportation for guests. We recommend calling ahead to confirm details.
Which languages are spoken by the staff at Hacienda del Secreto?
The staff speaks multiple languages, including English and Spanish.
Does Hacienda del Secreto have any great views?
Yes, guests often enjoy the ocean view available here.