Hotel El Punto Boutique & Beach Club
5ta Avenida Esquina Calle 8 Colonia Centro, Playa del Carmen 77710 Mexico
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About
#148 of 333 hotels in Playa del Carmen
Location
4.8
Cleanliness
4.6
Service
4.3
Value
4.3
El Punto is a boutique hotel strategically located in the heart of Playa del Carmen: at the center of its active life and a few steps away from its best beaches. Located on the exuberant Fifth Avenue, with numerous restaurants, shops and entertainment, the hotel offers a cool atmosphere that delights couples, single travelers and groups for its lively vibe, excellent service, modern facilities and "La Azotea" a restaurant lounge on the top floor with the best view of the sea and Cozumel, where to enjoy exclusive events, hot DJs and the best cocktails.Walking distance from the Mexican Caribbean beaches, it offers access exclusive promotions for its guests.With only 16 modern rooms decorated with special style, at El Punto there’s a friendly and relaxed atmosphere, where quality of service is priority number one. All suites include king size beds, minibar, safe deposit, free high speed Wi Fi internet access, flat screen TV and air conditioning. Because details count, we have hairdryer, bathrobes and designer toiletries at disposal.A delicious breakfast, included in the rate, can be enjoyed every morning in front of the hotel, in one of the most popular restaurants in Playa. Front desk is open 24 hours and provides multilingual staff, tour assistance, express check-in and check-out.Minimum age required to stay is 16 years old and minimum age required for check-in is 18 years old. Smoking is not allowed. These requirements complete the concept of a boutique hotel designed for people looking to have the best time in paradise, within a modern context and at the best location for the Mexican scene.About Playa del Carmen Playa del Carmen is now one of the most glamorous places in the Mexican Caribbean. "Playa", as their regular visitors call it, is situated in the heart of the Riviera Maya and gathers the best restaurants, shops and nightclubs, as well as fabulous beaches on the Caribbean Sea.A destination where everyone will find their place: relax, play water sports, go shopping, enjoy nightlife, the finest cuisine and unique cocktails.Beaches invite you to relax and enjoy yourself. For those who love the sea, boats depart daily from the port to the great Mayan reef, home to the world’s second largest reef. When the night falls, a walk down the Fifth Avenue is a must, where you can find a variety of restaurants, bars, clubs, shops and boutiques.
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Property amenities
Free High Speed Internet (WiFi)
Pool / beach towels
Rooftop bar
Bicycle rental
Water park offsite
Car hire
Rooftop terrace
Baggage storage
Wifi
Concierge
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
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Room features
Air conditioning
Housekeeping
Private balcony
Safe
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Centrally Located
Languages Spoken
English, Spanish
Location
Full view
96Great for walkers
Grade: 96 out of 100
323Restaurantswithin 0.3 miles
76Attractionswithin 0.3 miles
Contact
5ta Avenida Esquina Calle 8 Colonia Centro, Playa del Carmen 77710 Mexico
Name/address in local language
Getting there
Rental CarsSee rental cars from $9/day
379Reviews10Q+A49Room tips
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The hotel has a very good location. It is right on the 5th ave. It's good only if you're going to be out all day and you're only going to sleep at night. My room did not have a security box. The iron must be ordered in the lobby.
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Date of stay: March 2019Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We arrive at the hotel about 21:00 and a soon as we got our rom key the WC was not working so we went to the reception..the answer to this problem was to give us a stick to "clean" the WC...just unreal situation but as we were tired I said ok...of course we try to fix the WC by ourself but now way to solve this problem..so we said let's sleep and will see tomorrow...the room it's incredibly noisy..and the mattress it's just like sleeping on the floor very old...so we decide to go reception to ask another room since clearly in this room it was impossible to sleep...to noisy (means for us like sleeping inside a disco..and mattress too old) they give us another room after insisting.. and surprise it was as noisy as the first one and the mattress as bad as the first room !!!! well we decide to stay until next morning and then we will live since it was late and we were tired from 15 hours of traveling...next morning we ask reception to check out and ask them if they will rembourse for the 2 remaining days that we don't wanna stay? Answer was yes no problem we just have to sent an email to Expedia.com...so perfect we left quite and found a perfect and beautiful hotel for the rest of our stay. (H & M Hotel highly recommendable)....well back in our country we call Expedia.com and surprise the Hotel now doesn't want to reimburse the 2 nights we didn't stay at the Hotel...Long story short...The Hotel is just Horrible and Expedia.com unable to solve this probelm and clearly not taking the position of the customer and only want to take the commission of the sales..(Expedia.com old the money of the reservation for 30 days, so if they want they can perfecty reimburse...but as the Hotel say no they don't that mean for all of you future Expedia.com customer don't expect nothing from them to be on your side at any moment, they clearly don't control if the photos are real and the quality of the service etc..they just care about cashing your money...…
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Date of stay: March 2019Trip type: Traveled as a couple
Value
Location
Service
Room Tip: Both side of the hotel noisy.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Not sure where photos on their site are from. We decided to stay an extra night in Playa del Carmen during the busy March break. It seemed a better option than relocating closer to the airport for an 8 AM flight. Unfortunately, our hotel was fully booked, so we decided to relocate to the El Punto, being very close. The few short hours of our stay was too much. The picture with the baggage shows a comparison in height of the bed to a standard carry on bag. The window reflection shows the frosted glass of the room window. Terrible place next to clubs and all the noise of 5th Avenue.
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Date of stay: March 2019Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
+1
If location is your thing, than this hotel is it. There are some downsides though if you plan to stay here. Rooms were okay but it seemed like the flooring was coming apart in my room. The rooms are clean and maid service is provided daily. The television only receives 3 channels but I didn't spend much time in the room. You know you are in for some loud nights when ear plugs are provided for you on the night stand. If you are a light sleeper than this place is definitely not for you. There is a club on the roof of the hotel and on the weekends they stay open until 6am. Very loud music and the entrance to the club is through the hallways of the hotel. As you walk out the hotel, you are directly on 5th avenue. It is convenient and I really liked that. One block from the beach and close to restaurants and shops. I enjoyed my stay and knew what I was getting into when I booked the hotel, but I don't think I will return since I do prefer to get a good night's sleep every so often.…
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Date of stay: October 2018Trip type: Traveled with friends
Rooms
Service
Sleep Quality
Room Tip: If you are set on staying here, you may want to get a room on a lower floor. This will add a...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Front desk staff was super nice. The room was very clean. The attention to detail in the room was lacking, but it was very inexpensive. The only thing that bothered me was the noise. I was only in Playa del Carmen for the night, before continuing on to Tulum. I guess I didn't realize that it's full of obnoxious Americans partying all night. The windows in the room are single-pane glass and do almost nothing to block out the noise, which carries on nearly all night. Not just loud voices and yelling, of which there was plenty, but also the *thump - thump - thump* of the loud techno and hip-hop music. Not a good place to try and get a good night's sleep. I would recommend this place for young people who like to party. It would be perfect if that is the purpose of your stay.
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Date of stay: July 2018Trip type: Traveled as a couple
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Good room within the city, not too loud but tiny bathroom and warm water by surprise only. No water cooker but fridge and good king size bed. No breakfast included. No garage. Service quite friendly, price adequate.
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Date of stay: April 2018Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Third time staying here. Haven't had any negative experiences. Located on 5th Avenue and near the beach. Room spacious, clean and met all of our needs. The desk staff is friendly and always accommodating. Would recommend this hotel.
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Date of stay: February 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Never again I went this September four nights stay whit my husband hotel el punto it’s a cheep hotel for Young people the rooms are very basic whit small bedroom uncomfortable beds and super noisy the only good thing they have it’s the staff and the location In the corner of the hotel it’s a big bar which it open until four AM and you definitely can’t sleep you can hear the noise all night This hotel it’s one more in the fifth nothing special definitely You can find better for same price Skip it
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Date of stay: September 2017Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
+1
I wanted to give this 2 stars because the front desk staff was helpful and attentive every day and the location is great for a couple looking to be close to the nightlife buttttt most "amenities" were in poor condition at best if working. For my 5 day stay duration, the elevator never worked, the microwave was broken, and the toilet / bathroom fan just wafted a funky backed up bathroom smell every time the toilet flushed. The closet was poorly designed yet housekeeping kept stuffing the comforter inside of it. We struggled almost every night to rearrange the nightstand area and squeeze it out. We would have to ask for ice (in a bowl) or a blow dryer whenever we needed it and for some reason the housekeeper would never give us clean washcloths so we would have to ask for those as well. I wouldn't recommend this hotel at all. Also, the photos of the front of the hotel are old, all of that beautiful upstairs seating etc is from a restaurant that no longer exists. This places is outdated all around and they need to take down the misleading photos.…
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Date of stay: September 2017Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
This hotel is located on Quinta avenida, the busiest street in playa Del Carmen. It's close to everything but it's not the quietist. You can hear the crowds on Quinta. It doesn't bother me but it could bother some if you're sensitive to noise. Regardless the hotel is clean comfortable and I wouldn't hesitate to stay again.
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Date of stay: August 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
PRICE RANGE
$22 - $358 (Based on Average Rates for a Standard Room)
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaPlaya del Carmen
NUMBER OF ROOMS
16
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Claim Your Listing Frequently Asked Questions about Hotel El Punto Boutique & Beach Club
Which popular attractions are close to Hotel El Punto Boutique & Beach Club?
Nearby attractions include Quinta Avenida (0.05 miles), Playacrawl (0.10 miles), and L'Ambassade (0.06 miles).
What are some of the property amenities at Hotel El Punto Boutique & Beach Club?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a concierge.
What food & drink options are available at Hotel El Punto Boutique & Beach Club?
Guests can enjoy a rooftop bar during their stay.
What are some restaurants close to Hotel El Punto Boutique & Beach Club?
Conveniently located restaurants include Po Thai Restaurant, Harry's Prime Steakhouse & Raw Bar, and Zitla.
Is Hotel El Punto Boutique & Beach Club located near the city center?
Yes, it is 0.4 miles away from the center of Playa del Carmen.
Which languages are spoken by the staff at Hotel El Punto Boutique & Beach Club?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Hotel El Punto Boutique & Beach Club?
Many travelers enjoy visiting Zona Arqueológica Playa del Carmen (0.6 miles).