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Hotel Azul

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Hotel Azul
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77 Reviews from our TripAdvisor Community

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Showing 33: English reviews
Boston, Massachusetts
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed October 14, 2015

I settled here for 3 nights. The location is superb in regards to the nightlife, clubs, restaurants, shops, and people watching. Best location hands down. However, the average rating is largely due to the room. The room was fine for 4 people. The AC worked well. The restroom was mediocre. There was one night after returning from Blue Parrot club... More 

Helpful?
Thank Chuck T
1 review
1 of 5 stars Reviewed August 6, 2015 via mobile

We booked for 3 nights, the room had like a hundred mosquitoes inside, there are no windows. Bathroom stinks, towels stink, room feels like a cell, the pool its very small and it had bird poop all around, too much noise and bad signal with the wify. It was a nightmare. But great staff.

Helpful?
Thank Nemo P

Travelers are raving about these Playa del Carmen hotels

Split, Croatia
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
1 of 5 stars Reviewed July 26, 2015 via mobile

But, if you go there, make sure you have ear plugs and something to breathe the fresh air from. Noise is just unbearable and smell is horrible. Location is central, that is good. I am not a spoiled tourist but this place is just a big no, no. It is somehow dirty and sticky. People are kind though. Massage is... More 

Helpful?
Thank Petra V
Melbourne, Australia
Level Contributor
33 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
1 of 5 stars Reviewed July 22, 2015

The staff member upon check in was the only good thing at this hotel. Being on fifth ave, you'd expect a little noise but it was as if a DJ was playing in my bedroom. The sheets had stains all over them and the pillow smelt really bad. The blinds were a tiny bit of fabric which wasn't even enough... More 

Helpful?
Thank ReneeInMelbourne
Phoenix, Arizona
Level Contributor
4 reviews
3 hotel reviews
4 of 5 stars Reviewed July 6, 2015

We were in playa del Carmen for our wedding in May 2015. We decided to stay close to town after the wedding, somewhere cheaper than the resort. I found Hotel Azul on Hotels.com and based upon the free Wi-Fi, the price, and the pictures, I booked a room. We were pleasantly surprised. The room was right off of the busy... More 

Helpful?
Thank Mistie M
San Cristobal de las Casas, Mexico
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 6, 2015

This was my third visit of this beautiful seaside city and first time I decided to stay in a low budget hotel. Anyway, my experience was very positive, the rooms are very clean and the location is directly on the main avenue of the city. Special thanx goes to the front desk staff (Praxedes) for his excellent guest service and... More 

Helpful?
Thank RobertS_140281
Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed March 17, 2015

I booked a stay at this hotel for 2 nights prior to checking into a 5 night stay at an all inclusive resort. Upon checking in after a long flight we got into the room and it was the most musty smelling place i have ever encountered. No air conditioning and it was hot and WET in the room. One... More 

Helpful?
Thank K F
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed March 1, 2015 via mobile

We were 4 ppl traveling for vacation this place looked fine on their site but our room was a box! No where for clothes terrible included breakfast. Service was so bad they seemed annoyed that we were there. We never got new towels unless we complained we caught them using the same bed sheets. The only ppl around the pool... More 

Helpful?
Thank AmandaLD
Portsmouth, New Hampshire
Level Contributor
50 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
1 of 5 stars Reviewed February 9, 2015 via mobile

As a woman travelling alone I wanted a small quiet inexpensive hotel near to Fifth Avenue. From the minute I arrived the problems began Looks more like pension for young kids. I did not feel secure as all rooms o first floor and rooms are bear and prison l Iike. I had made mistake of paying 3 nights in advance.... More 

Helpful?
Thank Bonnie D
Merrickville, Canada
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed January 17, 2015

I believe the owner has other hotels in the area so don't confuse the other reviews with this hotel which is on fifth avenue beside the tequila barrel bar. Firstly we took 2 rooms at this hotel because we were left stranded on our arrival in Playa del Carmen. We had booked and paid in full for a condo only... More 

Helpful?
Thank tplovesducks
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Room Service
  • Spa
  • Free High Speed Internet ( WiFi )
Things to do
  • Pool
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Concierge

Additional Information about Hotel Azul

Address: 5ta Avenida Entre Calles 10 Y 12, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $80 - $120 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hotel Azul 2*
Number of rooms: 20
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Also Known As:
Hotel Azul Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#67 Spa Hotel in Playa del Carmen
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