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Hotel Xcaret Mexico

Traveler (6904)
360
Panoramas (112)
Videos (3)
Certificate of Excellence

Overview

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Road Chetumal-Puerto Juarez Km. 282, Playa del Carmen 77710 MexicoSee on map
Name/address in local language
AMENITIES
Free Wifi
Free parking
Breakfast included
Air conditioning
Beachfront
Pool
Non-smoking rooms
5 Star accommodation
Additional information
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Offers from Hotel Xcaret México
Special Rate:Free room upgrade
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Reviews (4,782)
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2,338 results
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1,871
251
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73
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LanguageEnglish
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Traveler rating
1,871
251
99
44
73
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All reviews la cantina del rio photo package xenotes tour river view cave restaurant parks included guest service manager rooftop pool zip lining kids pool dinner show taco mexican culture amazing resort main pool the check in process
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1 - 5 of 2,338 reviews
Reviewed yesterday via mobile

It was by chance I discovered Xcaret from london.... It was expensive compared to all the other options available in Cancun and we were impressed by the hotel video and took the wild leap WE spent a magical week here...it ticks all the boxes...food is...More

Date of stay: August 2019
Thank 301barnalig
Hotel's Favorite
Reviewed March 24, 2019

This is an excellent hotel with top notch staff, room, food, and amenities. Location... It was nice to get to a great resort within a reasonable ride from Cancun. 45 mins went by quickly. Just a stones throw from Playa Del Carmen so off site...More

Date of stay: March 2019
11  Thank Ryan M
Response from Hotel_Xcaret_Mexico, Director General at Hotel Xcaret MexicoResponded March 25, 2019

Dear Ryan M, Thank you for this great review, our hope is that when guests arrive at Hotel Xcaret México, up to the moment they leave, they can let go of any and all cares and worries. Ever since our newly opened resort was conceived...More

Reviewed yesterday

Just lets start out by saying everyone " LOVED" the hotel. (children and adults) Before I start my review I would like to say "thank you" to two employees. Jorge at The Trajinera restaurant. Jorge's service was excellent and made our meals more enjoyable. Also,...More

Date of stay: August 2019
Thank marfepe
Response from Hotel_Xcaret_Mexico, Director General at Hotel Xcaret MexicoResponded yesterday

Dear marfepe It was truly quite an honor to be your host in such special holidays! Just like you loved the hotel, we all in our team loved by serving you while you were here. Thank you for sharing a detailed review of all the...More

Reviewed yesterday

First off I would like to thank Nancy at the front desk she made this second trip to Xcaret the best family trip ever. She helped us with every little thing to ensure we had a wonderful stay and we enjoyed the swim up room...More

Date of stay: August 2019
Thank richard_chandler_iv
Response from Hotel_Xcaret_Mexico, Director General at Hotel Xcaret MexicoResponded yesterday

Dear richard_chandler_iv Thank you for such encouraging review! We feel very happy to read you had an excellent time and that this is your second time with us. We will be very happy to encourage Nancy & Eugenio to keep up the great work. Looking...More

Reviewed 2 days ago

We (my husband and two sons - 16 and 14 years old) had a fabulous vacation at this amazing resort. The all-inclusive mentality is truly exceptional! I kept waiting for someone to jump out and try and charge me for "extra" things, and it never...More

Date of stay: August 2019
1  Thank bluebaba
Response from Hotel_Xcaret_Mexico, Director General at Hotel Xcaret MexicoResponded yesterday

Dear bluebaba On behalf of the entire team that makes up Hotel Xcaret Mexico, thank you! We really appreciate the kind words you have shared with us and the world by recommending the services and experience you had while you were here with us during...More

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About
Description
Our All-Fun Inclusive® program transforms and outmatches the traditional All-Inclusive concept, as we offer unlimited access to our Parks: Xcaret, Xel-Ha, Xplor, Xplor Fuego, Xoximilco and Xenses, as More well as deluxe tours to Xenotes and Xichen, with round-trip transportation included. Airport shuttle included. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Beachfront
Free parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Breakfast included
Fitness Center with Gym / Workout Room
Room service
Adult pool
Air conditioning
Airport transportation
Babysitting
Banquet Room
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting rooms
Minibar
Sauna
Shuttle Bus Service
Tennis Court
Wheelchair access
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Spa
,
Top resorts Hotels
,
On the Beach
,
Luxury
Room types
Suites, Non-smoking rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Spa
,
Top resorts Hotels
,
On the Beach
,
Luxury
Room types
Suites, Non-smoking rooms, Family Rooms
Number of rooms
900
Price range
$412 - $948 (Based on Average Rates for a Standard Room)
Also Known As
Hotel Xcaret Mexico Riviera Maya/Playa Del Carmen
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Spa
,
Top resorts Hotels
,
On the Beach
,
Luxury
Room types
Suites, Non-smoking rooms, Family Rooms
Number of rooms
900
Price range
$412 - $948 (Based on Average Rates for a Standard Room)
Also Known As
Hotel Xcaret Mexico Riviera Maya/Playa Del Carmen
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen

Photos

Traveler (6,904)
Pool & Beach (1,062)
Dining (695)
Room & Suite (521)
Amenities (101)
Family and Play Areas (86)
Business Center & Event Rooms (21)
Nearby
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Nearby RestaurantsSee all 1,618 nearby restaurants
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Nearby AttractionsSee all 916 nearby attractions
Xcaret
40,701 reviews
.60 miles away
Experiencias Xcaret
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Teatro Gran Tlachco
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.44 miles away
Xenses Park by Xcaret
1,443 reviews
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Questions & Answers
Ask a question
Andy B
August 19, 2019|
Answer
Response from galinav | Reviewed this property |
Not too much night life. There is live music at the lobby bar around 11pm (for about an hour?). There is a bar with some music at La Cantina. Otherwise there is almost nothing after 10pm. We would take walks (though not... More
0
Votes
SillyLizzy
August 16, 2019|
Answer
Response from galinav | Reviewed this property |
Xenses took us two half-days. Xcaret should be split into 2-3 days (ocean section, mayan section, and the main show). Xel-ha: one full day Xplor: could be squeezed into one active day or two more relaxed days. Leave at... More
0
Votes

Room Tips

"We stayed in the swim up garden and it was perfect. Every night after dinner we would come back to the..."
bluebaba
2 days ago
Read review
"Every Casa/Complex has it's own beauty. Just make sure you get an upper floor to experience it."
patriciarW6114GZ
3 days ago
Read review
"stay away from this place. not worth the money!"
joejoejoejoe12
4 days ago
Read review
"higher floors == better views"
galinav
1 week ago
Read review
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