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Hotel Xcaret Mexico

Traveler (5867)
360
Panoramas (112)
Video (2)

About

Location
Cleanliness
Service
Value
Our All-Fun Inclusive® program transforms and outmatches the traditional All-Inclusive concept, as we offer unlimited access to our Parks: Xcaret, Xel-Ha, Xplor, Xplor Fuego, Xoximilco and Xenses, as well as deluxe tours to Xenotes and Xichen, with round-trip transportation included. Airport shuttle included.
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Property amenities
Pool
Room service
Free parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Breakfast included
Fitness Center with Gym / Workout Room
Adult pool
Airport transportation
Babysitting
Banquet Room
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting rooms
Outdoor pool
Shuttle Bus Service
Tennis Court
Wheelchair access
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Room features
Air conditioning
Minibar
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
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4,096Reviews
6,660Photos
1,093Q+A
100Room tips
Traveler rating
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  • 401
  • 138
  • 52
  • 105
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Popular mentions
We had a wonderful trip to Mexico over the Easter holiday. We brought our 5 year old son as well, and he wanted to stay in Mexico, he enjoyed it so much! The restaurants all served good food. One of my issues with all-inclusives is that I want really good food, and different
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Hotel's Favorite
This is an excellent hotel with top notch staff, room, food, and amenities. Location... It was nice to get to a great resort within a reasonable ride from Cancun. 45 mins went by quickly. Just a stones throw from Playa Del Carmen so off site visits are quick and easy if that is
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Response from Hotel_Xcaret_Mexico, Director General at Hotel Xcaret México
Responded 4 weeks ago
Dear Ryan M, Thank you for this great review, our hope is that when guests arrive at Hotel Xcaret México, up to the moment they leave, they can let go of any and all cares and worries. Ever since our newly opened resort was conceived our primary was and still is to provide our guests with the utmost level of personalized, attentive service from our dedicated and professional staff, we are glad to know you had a “Top notch” experience from start to finish. We hope you can join us again soon. With gratitude, Jorge Ducoing Hotel Director Hotel Xcaret Mexico
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My husband and I found hotel xcaret through google in October 2018. We were looking for destination wedding locations in Mexico and when we came across hotel xcaret we thought it was to good to be true. We booked a flight and by mid November 2018 we had signed our wedding
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The property is beautiful, has some good options to eat like Xin Gao for dinner and Bio for breakfast. They both had really good food, atmosphere and great service. Special thanks to the wonderful Shamara from Bio who was the kindest person in the resort. The rest of the food
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We visited Hotel Xcaret back at the end of October 2018 for our honeymoon. It was, without a doubt, the best vacation I’ve ever been on. The hotel itself was beautiful, modern, absorbed in nature, and very relaxing. The food was excellent, had a wide variety of options, and
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Response from Hotel_Xcaret_Mexico, Director General at Hotel Xcaret México
Responded yesterday
Dear rjtort, Thank you for taking the time to share in detail your experience at this paradise called Hotel Xcaret México which we also hope you consider as your home. We are honored to read that through your holidays you were able to enjoy every detail. "Dia de Muertos" is a very special festivity for us and we are glad you were able to visit us during this time in which food and decoration become a very special feature. We thank you for your feedback in regards to the photo package and the bracelets which seemed not to work in the parks, we have addressed this issue and we are sure that when you come back your experience will be as smooth as expected. Sincerely yours, Jorge Ducoing General Manager Hotel Xcaret México
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All photosTravelerPool & BeachDining Room & SuiteFamily and Play AreasBusiness Center & Event Rooms
Todas las habitaciones tienen dos hamacas donde puedes descansar y ver esta hermosa vista.
Desde la habitación de la Suite Ocean Front Family, en el cuarto piso, se tiene una vista espectacular.
stocked daily
Looking down from 1610 Tierra to a swim up room below
Room from 1610 Tierra
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12345692
Can you please tell me if this hotel provides pool towels many thanks
I am not sure how busy it is in July. We had no trouble getting dinner reservations at any of the restaurants. Same for parks. The only time we waited was for the zip lines at xplor.
1 vote
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They are very accommodating at their restaurants as far as dress code. Nice shorts and shirt are acceptable. Not sure at the restaurant where there is an upcharge. We never tried it because there was no need with all the other selections. Hope this helps.
0 votes
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123456219
"We have a 5 and 7 year old. The family suite was perfect. "
"The daily filling of the fridge/snacks and REALLY enjoyed the hammocks on the porch. "
"The bath doesn’t fill up rapidly cause it to prevent overflow if you forget it . Take about 30 min to fill ."
"Don't worry about swim up rooms. Splurge on a better view."
"We had 3 different rooms. Two garden and one ocean view, the ocean view room was a tiny sliver of a view over overgrown shubbery."
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12345620
PRICE RANGE
$398 - $873 (Based on Average Rates for a Standard Room)
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaPlaya del Carmen
NUMBER OF ROOMS
900
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