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    Hotel Xcaret Mexico

    4,099 reviews
    #12 of 236 Hotels in Playa del Carmen
    #12 of 236 Hotels in Playa del Carmen
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    Road Chetumal-Puerto Juarez Km. 282, Playa del Carmen 77710, Mexico
    011 52 18007954525
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    Lowest prices for your stay
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    Guests 1 room, 2 adults, 0 childrenGuests 12
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    $445
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    Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
    Bookit.com
    $577
    Official Site
    $445
    Trip.com
    $373
    Expedia.com
    $446
    Booking.com
    $446
    Orbitz.com
    $446
    Agoda.com
    $446
    Hotwire.com
    $446
    Travelocity
    $446
    Hotelpower.com
    $411
    ZenHotels.com
    $409
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    $446
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    View all photos (6,660)6,660
    Traveler (5867)
    360
    Panoramas (112)
    Video (2)

    About

    4.5
    Excellent
    4,096 reviews
    Location
    Cleanliness
    Service
    Value
    Our All-Fun Inclusive® program transforms and outmatches the traditional All-Inclusive concept, as we offer unlimited access to our Parks: Xcaret, Xel-Ha, Xplor, Xplor Fuego, Xoximilco and Xenses, as well as deluxe tours to Xenotes and Xichen, with round-trip transportation included. Airport shuttle included.
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    Full view
    Property amenities
    Pool
    Room service
    Free parking
    Restaurant
    Bar/Lounge
    Spa
    Free High Speed Internet (WiFi)
    Breakfast included
    Fitness Center with Gym / Workout Room
    Adult pool
    Airport transportation
    Babysitting
    Banquet Room
    Business Center with Internet Access
    Children Activities (Kid / Family Friendly)
    Concierge
    Conference Facilities
    Dry Cleaning
    Hot Tub
    Laundry Service
    Meeting rooms
    Outdoor pool
    Shuttle Bus Service
    Tennis Court
    Wheelchair access
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    Room features
    Air conditioning
    Minibar
    Family Rooms
    Non-smoking rooms
    Suites
    Good to know
    HOTEL CLASS
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    4,096Reviews
    6,660Photos
    1,093Q+A
    100Room tips

    ReviewsSee all 1093 questions

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    Popular mentions
    A Beautiful Hotel with Great Food and Park Access
    We had a wonderful trip to Mexico over the Easter holiday. We brought our 5 year old son as well, and he wanted to stay in Mexico, he enjoyed it so much! The restaurants all served good food. One of my issues with all-inclusives is that I want really good food, and different…
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    Date of stay: April 2019
    Hotel's Favorite
    5 Star... Absolutely !!!
    This is an excellent hotel with top notch staff, room, food, and amenities. Location... It was nice to get to a great resort within a reasonable ride from Cancun. 45 mins went by quickly. Just a stones throw from Playa Del Carmen so off site visits are quick and easy if that is…
    Read more
    Date of stay: March 2019
    Response from Hotel_Xcaret_Mexico, Director General at Hotel Xcaret México
    Responded 4 weeks ago
    Dear Ryan M, Thank you for this great review, our hope is that when guests arrive at Hotel Xcaret México, up to the moment they leave, they can let go of any and all cares and worries. Ever since our newly opened resort was conceived our primary was and still is to provide our guests with the utmost level of personalized, attentive service from our dedicated and professional staff, we are glad to know you had a “Top notch” experience from start to finish. We hope you can join us again soon. With gratitude, Jorge Ducoing Hotel Director Hotel Xcaret Mexico
    Read more
    Dream Vacation Wedding
    My husband and I found hotel xcaret through google in October 2018. We were looking for destination wedding locations in Mexico and when we came across hotel xcaret we thought it was to good to be true. We booked a flight and by mid November 2018 we had signed our wedding…
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    Date of stay: April 2019
    Like many others photo package problems
    The property is beautiful, has some good options to eat like Xin Gao for dinner and Bio for breakfast. They both had really good food, atmosphere and great service. Special thanks to the wonderful Shamara from Bio who was the kindest person in the resort. The rest of the food…
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    Date of stay: April 2019
    Best Tropical Vacation I've Ever Been On
    We visited Hotel Xcaret back at the end of October 2018 for our honeymoon. It was, without a doubt, the best vacation I’ve ever been on. The hotel itself was beautiful, modern, absorbed in nature, and very relaxing. The food was excellent, had a wide variety of options, and…
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    Date of stay: October 2018
    Response from Hotel_Xcaret_Mexico, Director General at Hotel Xcaret México
    Responded yesterday
    Dear rjtort, Thank you for taking the time to share in detail your experience at this paradise called Hotel Xcaret México which we also hope you consider as your home. We are honored to read that through your holidays you were able to enjoy every detail. "Dia de Muertos" is a very special festivity for us and we are glad you were able to visit us during this time in which food and decoration become a very special feature. We thank you for your feedback in regards to the photo package and the bracelets which seemed not to work in the parks, we have addressed this issue and we are sure that when you come back your experience will be as smooth as expected. Sincerely yours, Jorge Ducoing General Manager Hotel Xcaret México
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    123456…400
    Album Categories
    All photosTravelerPool & BeachDining Room & SuiteFamily and Play AreasBusiness Center & Event Rooms
    Todas las habitaciones tienen dos hamacas donde puedes descansar y ver esta hermosa vista.
    Desde la habitación de la Suite Ocean Front Family, en el cuarto piso, se tiene una vista espectacular.
    stocked daily
    Looking down from 1610 Tierra to a swim up room below
    Room from 1610 Tierra
    PreviousNext
    123456…92
    What times do the bars and restaurants usually remain open until in September?
    Can you please tell me if this hotel provides pool towels many thanks
    We will be traveling to Xcaret in July. Should dining and park reservations be made prior to our trip?
    I am not sure how busy it is in July. We had no trouble getting dinner reservations at any of the restaurants. Same for parks. The only time we waited was for the zip lines at xplor.
    1 vote
    Show all answers
    We are going to Hotel Xcarte next week and we are wanting to know how to pack for the restaurants. Can my hubby wear a nice pair of jeans or shorts and a collared shirt or what and are flip flops allowed ?
    They are very accommodating at their restaurants as far as dress code. Nice shorts and shirt are acceptable. Not sure at the restaurant where there is an upcharge. We never tried it because there was no need with all the other selections. Hope this helps.
    0 votes
    Hi! I recently returned from a mostly lovely stay but I have some feedback with the hotel that needs to be shared. Anyone know who I can contact?
    PreviousNext
    123456…219
    "We have a 5 and 7 year old. The family suite was perfect. "
    "The daily filling of the fridge/snacks and REALLY enjoyed the hammocks on the porch. "
    "The bath doesn’t fill up rapidly cause it to prevent overflow if you forget it . Take about 30 min to fill ."
    "Don't worry about swim up rooms. Splurge on a better view."
    "We had 3 different rooms. Two garden and one ocean view, the ocean view room was a tiny sliver of a view over overgrown shubbery."
    PreviousNext
    123456…20
    PRICE RANGE
    $398 - $873 (Based on Average Rates for a Standard Room)
    LOCATION
    MexicoYucatan PeninsulaQuintana RooRiviera MayaPlaya del Carmen
    NUMBER OF ROOMS
    900
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