Carretera Chetumal - Puerto Juarez Km. 282, Playa del Carmen 77710 Mexico
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What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
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Updated 06/21/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 06/21/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#27 of 332 hotels in Playa del Carmen
Location
4.8
Cleanliness
4.8
Service
4.6
Value
4.5
Our All-Fun Inclusive® program transforms and outmatches the traditional All-Inclusive concept, as we offer unlimited access to our Parks: Xcaret, Xel-Ha, Xplor, Xplor Fuego, Xoximilco and Xenses, as well as deluxe tours to Xenotes and Xichen, with round-trip transportation included. Airport shuttle included.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Bicycle rental
Babysitting
Valet parking
Wifi
Hot tub
Lazy river
Pool / beach towels
Infinity pool
Rooftop pool
Pool with view
Adult pool
Outdoor pool
Private pool
Saltwater pool
Yoga classes
Fitness / spa locker rooms
Personal trainer
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Kid-friendly buffet
Kids' meals
Special diet menus
Swimup bar
Poolside bar
Rooftop bar
Bicycles available
Tennis court
Water park
Entertainment staff
Evening entertainment
Table tennis
Walking tours
Waterslide
Nightclub / DJ
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Highchairs available
Strollers
Free airport transportation
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Solarium
Rooftop terrace
24-hour security
Baggage storage
Chapel / shrine
Concierge
Convenience store
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Butler service
Doorperson
First aid kit
Infirmary
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Soundproof rooms
Air conditioning
Private beach
Minibar
Cable / satellite TV
Extra long beds
Whirlpool bathtub
Bathrobes
Desk
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Bottled water
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand movies
iPod docking station
Sofa bed
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
River View
Trendy
Languages Spoken
English, French, Spanish, Italian and 1 more
Location
Full view
63Somewhat walkable
Grade: 63 out of 100
1168Restaurantswithin 5 miles
212Attractionswithin 5 miles
Contact
Carretera Chetumal - Puerto Juarez Km. 282, Playa del Carmen 77710 Mexico
Name/address in local language
Getting there
Rental CarsSee rental cars from $9/day
9237Reviews1794Q+A100Room tips
Reviews
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Most Recent
Best vacation hands down!! I went with my wife and two granddaughters and hotel Xcaret made us feel right at home. We were there for a week and everyone was extremely friendly and helpful. We really enjoyed our stay there and would love to go back soon!
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Date of stay: August 2022Trip type: Traveled with family
Room Tip: Make sure you book your parks and tours ahead of time and make sure you leave some time to...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
+1
Hotel's Favorite
It was our third annual trip to Hotel Xcaret to celebrate our Anniversary and my husband Birthday. I booked this trip last year, as soon as we came back from second trip and I was very skeptical if we should go or not. But I'm glad we did. From first minute of arrival to Hotel to very last one, we have been under supervision of our ex- butler( from our first stay at casa FUEGO!) Rolando Dichi Castillo. He done fantastic job with every single detail on our trip and even more!!! Got all our dinner and tour requests done, decorated our room for BIRTHDAY and Anniversary, sent all kinds of goodies to our room every day, been on top of every single request! He went on his DAY OFF to the Mall and got me Memory card for my cell phone ( I did a lot of photos and videos and was running out of memory space). Also, I got my tooth chipped by eating oyster, so he found me English speaking Dentist 10 minutes from the Hotel, called taxi and was on the phone with us whole the time while we been out of Hotel ( we don't speak Spanish unfortunately) !!!!We fell like we have an Angel Guard at this Hotel! Amazing job Rolando Dichi and Hotel Xcaret! Yes, some things were a little different at Hotel because of COVID-19. At Buffet they assist you with food, so some times we were waiting a little longer that we would like, but not big deal. Food was delicious as always and many, many options. Sanitizers everywhere, masks in public areas, temperature checks.Was no Sunday Brunch this year, but in my opinion Buffet got many things from the Brunch- King Crab Legs, Oysters, Lobsters.... We had Dinner at sushi table 2 times and Chef Juan Carlos did gorgeous plates for us ( sorry, don't remember other Chefs name). Just go with their recomandations- it outstanding. Parks were not as busy as we remember them from last years, which is good thing and some attractions were closed ( for safety reasons). All the time we fell very safe and glad I didn't cancel our trip. Thank you HOTEL XCARET and we will see you next year again!!!!…
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Date of stay: September 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
29 Helpful votes
Helpful
Response from J Ducoing, Propietario at Hotel Xcaret Mexico
Responded Oct 1, 2020
Dear zapadwest, First and foremost, we would like to express how grateful we are for your preference for a third time in a row. Knowing that you chose us to spend your annual getaway with us is very encouraging, as we work diligently to provide warm service and experiences like no other destination, to guarantee our guests feel like this is their home away from home. Our colleagues really do take the greatest pride in ensuring each and every guest is made to feel special, and to deliver memorable levels of personalized service; it is always so pleasing to hear we have got this correct, and helped to create such a memorable experience during your stay through Rolando's service. We will make sure to recognize is efforts on your behalf. We will share your delightful words as well with our culinary team, whom I'm sure will be thrilled by your praises. All in all, we appreciate the time you invested in sharing such thoughtful words, and we can't wait to have you back for the 4th time! We are convinced we will continue to cater to all your needs and preferences. Warm regards, Jorge Ducoing Managing Director Hotel Xcaret México
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This was our 2nd visit to the property. overall it is a lovely experience. At this visit we had difficulty going to some of the excursions that were promised even when we tried to schedule months in advance. We made the mistake of purchasing a return package. We did not understand that we would have to pay $140 per year for 10 years. This is a very poor value “As you explained a lot of information is presented at the information meeting. I feel that it is wrong not to highlight this fee or make the people aware. This simply was not explained in the way you are doing it now. I will consider paying that money and also happy to include on multiple websites such as trip advisor where I normally write glowing reviews about our experiences. In this case I can highlight that the property takes care of local people, is environmentally conscious and truly shows culture from around the country . In addition, we had difficulty booking, attractions were closed, and then we’re deceived in paying additional fees when the product was different. I will also express that in our case, the website price was the same as our “discounted package”. I was most impressed with the book about the property, taking care of locals and highlighting Mexican culture and customs. Unfortunately, I feel this experience has fallen into the category of time share schemes instead of greatness. Clearly the people doing sales need additional training. “ I still have not been contacted by the property about our experience.…
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
This hotel was the best hotel Ive ever been to, excellent service and amenities. Beautiful! I had the pleasure to meet Luis Barbosa who was so helpful and very professional. He booked our whole schedule, I feel my family and I wouldn’t be able to experience Cancun without his help. So grateful ! He made us feel at home, if I ever go back, I would specifically ask for him to be my concierge. Thank you Luis!
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Date of stay: July 2022Trip type: Traveled with family
Room Tip: Be sure to ask for Luis Barbosa as your concierge, he will make sure you’re well taken care of.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hotel Xcaret, Guest Services / Front Office at Hotel Xcaret Mexico
Responded today
Dear Paola E, Thank you for sharing such a lovely review of Hotel Xcaret Mexico with future travelers around the globe! It's quite amazing to read our ever-evolving services had such a positive impact on the overall enjoyment of your vacation. It is great to hear that you have had a stay that was no less than luxurious and entertaining. Thank you once again for taking time off your busy schedule to share this fantastic review and should you ever require another exquisite retreat, we will be more than happy to accommodate you once again. Until then, have a wonderful week ahead of you. Sincerely, Hotel Management Hotel Xcaret Mexico
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
First of all I had an amazing week. I did celebrate my 40th birthday. I'm not going to lie it was a rough checking in for my family members. Especially being Xcaret members for the first time. It can be a little stressful when not everyone knows how to handle certain types of situation. But who comes to the rescue other than Mary Cordero.. she took up the responsibility for making our trip family of eight amazing. She organized our activities as well as transportation for everywhere we needed to go. Even our checkout went smooth because of her. I can say that now I do feel that I'm at home when I go to Xcaret Hotel because of Mary Cordero. She made everything easy for me to host my family of eight. If anything she made me look good 😊 Gracias Mary por Todo 🙏 if you want someone to move mountains for your trip ask for her 🥰…
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hotel Xcaret, Guest Services / Front Office at Hotel Xcaret Mexico
Responded today
Dear evelyng794, Thank you for your very kind words and for taking the time to write such a positive and delightful review of your stay at Hotel Xcaret México. We are so glad to know you had such a thrilling visit and enjoyed the wonderful surroundings of a hotel that no doubt will become the signature of The Mayan Riviera. At The Hotel Xcaret México, we are very proud of the standard of service and facilities that we provide, ensuring each guest who visits has the most memorable of experiences. We were so pleased to read your comments about the facilities and to hear that you enjoyed your room as well as our enviable eco touristic approach. We all look forward to welcoming you back for another All-Fun Inclusive experience very soon. Sincerely, Hotel Management Hotel Xcaret Mexico
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Firstly, all the 5 star reviews are correct. Secondly, we will be back! We stayed for five days and it wasn’t enough to enjoy all the amenities. Who is this hotel for? Anyone 1) looking for a fun yet relaxing vacation, 2) who likes the convenience of having everything taken care of from the moment you step off the plane to the moment you return to the airport, 3) who loves to eat delicious food, 4) who values excellent service, 5) who wants to experience the Mexican culture, 6) who appreciates nature Who it’s not for: Anyone looking for exciting nightlife. It’s lacking on the side where the River View suites are but perhaps it’s on the fuego side and outside the resort. Hats off to Grupo Xcaret. They have really put themselves in the customers shoes. The hotels, restaurants, parks and tours run like a well oiled, integrated machine. CUSTOMER SERVICE There is a reason so many TripAdvisor reviews mention the service. It is exceptional! Every staff member we met was friendly and accommodating and went out of their way to make our experience enjoyable and hassle free. Special mentions: 1. Nidia (Sunday Brunch @ Las Cuevas on Aug 14) - the best server I’ve ever met. She was incredibly attentive and intuitive (I asked for directions to the sushi station and returned to my table to find soy sauce and chopstick) and has a pleasant aura. Ask for her. 2. Marcos (Xichen tour guide on Aug 15) - I loved him!! Knowledgeable, awesome personably. Kept me engaged the entire ~12 hours. We were a big group so we had to be split into two once we got to Xichen. I specifically requested to be part of Marco’s group and I was not disappointed. Keep up the good work Marcos and team! 3. Phil (Xin Gao sushi bar on Aug 11) - he was extremely accommodating. We’re not big on raw sushi so he had the chef tailor the items we ordered. We didn’t realize that we needed a reservation for the Fusion part of the restaurant but no worries. Phil brought us the ramen soup from the Fusion menu which made my night. 4. Samuel (Sunday Brunch on Aug 14) - he was not our main server but he was so attentive it seemed like he was. Brought us the most delicious drinks and caramel latte I had at the property. 5. Hostess (@ breakfast at Bio on Aug 14 around 9am) I didn’t get her name but I want to acknowledge her. The servers at Bio were a bit less attentive than at other restaurant but the hostess stepped in to keep things moving. 6. Eduar (@ Restaurante el manglar) - super friendly and efficient. We enjoyed hearing about his positive experience working for Xcaret. PARKS We only got a chance to visit Xcaret and Xplor. Xcaret is beautiful and well laid out. We did the underground swimming, saw exotic animals and butterflies and caught the espectacular show. Do not miss the show. Brilliant display of the pride of the Mexican people. Xplor was a thing of wonder. How they created it is beyond me. We did zip lining and the amphibious vehicle drive both of which were fun. I bought the founder’s book and read that locals and Mexicans from other states get free entry or discounted tickets to all the parks which I think is very admirable because too often locals don’t get to enjoy their own country as much as tourists do. Hope they keep this practice in place. FOOD @ the Hotel - Wow! 1. Xin Gao (dinner) - ate there 3 times for the Sushi Bar, Fusion and Teppenyaki. Someone who is really into sushi would enjoy the Sushi Bar’s extensive menu. The Teppanyaki was a nice experience but I found the food slightly above average. The Fusion was my absolute favorite. Tried the salmon entree (said to be the most popular), ramen (twice), curry chicken, spring rolls, tostado and all the deserts. All were fantastic. Reservations are required for all three stations so book in advance of your trip by calling customer service as the slots fills up fast. 2. Sunday brunch - the most decadent and lavish brunch ever! The manager, Leyva, explained that each restaurant at the hotel has a station at brunch where they feature items from their menu. Genius! We didn’t pay the extra for Ha but we got to eat a lot of seafood from their station at Sunday brunch. It is worth more than the $60 pp we paid ($85 for persons who are not staying at the hotel). Book in advance of your trip. 3. Mercado (breakfast) - not your typical buffet. It’s huge with many stations serving local and international food. From quesadillas to fresh made smoothies and juices to crepes. You name it they had it. Not to be missed. No reservation needed. Fast service. 4. Las cuevas (dinner) - breathtaking restaurant in the caves (same place where Sunday brunch is served). It’s like a Brazilian steakhouse so there was a lot of carved meats and seafood. Some of the food was tasty but others were a bit dry. 5. Bio (vegan breakfast) - what an inventive menu and a gorgeous setting in the caves withe the river at our footsteps. We tried almost everything on the menu and they were all good (avocado toast, molletes, vegan omelette, blue bowl). Don’t miss the juice bar opposite the restaurant where you can get fresh juices and vegan shakes. Sooo refreshing! No reservation needed. 6. La Trajinera (late dinner) - this restaurant is by the infinity pool and it it gorgeous at night. Dinner was nice. We had lamb, ribeye and a few appetizers. No reservations needed. 7. Cantina (desert) - we wanted to try the food here but were too full from the other restaurants. The desert is lovely though. As far as we could tell this is the only restaurant with nightlife (live Mexican music) for guests staying on the side of the hotel where the river suites are. Perhaps the Fuego side had more nightlife. No reservations needed. @ the Parks and Xichen tour Buffet style. Lots of food. Again a mix of Mexican and international food. The quality of the food is not the same as at the hotel so manage your expectations. ROOMS Well appointed, thoughtfully laid out. The hammock on the balcony and the reading nook were perfect for watching the sunrise and the river. Housekeeping was fantastic. I think they came twice a day. The only thing is they waited until we were completely out of toiletries before they replenished. For example, one evening we only had enough body wash left for one person to take a shower so we had to request more. Slightly inconvenient but it cuts down on waste so it wasn’t a big deal. AMENITIES Everything we needed and didn’t realize we needed were available. From umbrellas and water bottles on the tours to beach bags to the bracelet which we used for entry everywhere and to pay for our gifts. We didn’t have any data service on our phones but we didn’t miss it because wifi was everywhere from the hotels to the parks and on the buses. We did not pay for the photo package but we saw many people taking advantage of it at the parks. WHAT TO BRING 1. Change of clothes to each park and tour and a towel to avoid renting one 2. A portable fan (it’s extremely hot) 3. Swim shoes 4. Sunscreen 5. A hat 6. Clothes appropriate for the different restaurants 7. A waterproof phone case (they have at the park but it’s more expensive) WHAT TO DO IN ADVANCE 1. Book reservations for Xin Gao (no extra cost), Sunday Brunch and Ha (extra cost) 2. Book reservations for the tours. Some like Xichen are included but we had to pay a $50 fee that went to the government.…
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Hotel Xcaret, Guest Services / Front Office at Hotel Xcaret Mexico
Responded today
Dear marshas644, Thank you for taking the time to write such a kind review of your recent stay with us, it is our primary aim to deliver the most exceptional of experiences to all our guests, children and adults! We are thoroughly delighted we achieved this and that you and your family had such a wonderful time. Thank you once again for taking time off your busy schedule to share us this fantastic review and should you ever require another exquisite retreat, we will be more than happy to accommodate you once again. Until then, have a wonderful week ahead of you. Kindest regards, Hotel Management Hotel Xcaret Mexico
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great vacations with Family and friends. Xcaret Hotels and parks are the best in the Riviera Maya. We have stayed there for several years. Mary Cordero the concierge treated us very well and was in touch all the time during our stay.
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Date of stay: August 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hotel Xcaret, Guest Services / Front Office at Hotel Xcaret Mexico
Responded today
Dear 130julioa, Thank you for taking the time to review your visit to Hotel Xcaret México. It is always such a pleasure to read about our guests’ experiences; especially when it is evident that they had a truly wonderful time. We will have great pleasure in sharing your kind comments with the team. We all do hope to have the opportunity to welcome you back for another All-Fun inclusive experience at some point in the future. Sincerely, Hotel Management Hotel Xcaret Mexico
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
this hotel is very good I am this hotel I am impressed this hotel staff is very good I am visit this hotel so cool rooms libraries foodsI am not coming back to this hotel. The staff of this hotel is very nice and the food is also very good I am impressed this hotel
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Date of stay: October 2021Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hotel Xcaret, Guest Services / Front Office at Hotel Xcaret Mexico
Responded today
Dear Relax18985281890, Thank you for sharing such a lovely review of Hotel Xcaret Mexico with future travelers around the globe! It's quite amazing to read our ever-evolving services had such a positive impact on the overall enjoyment of your vacation. It is great to hear that you have had a stay that was no less than luxurious and entertaining. Thank you once again for taking time off your busy schedule to share this fantastic review and should you ever require another exquisite retreat, we will be more than happy to accommodate you once again. Until then, have a wonderful week ahead of you. Sincerely, Hotel Management Hotel Xcaret Mexico
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We have an awesome trip as always in Xcaret Mexico. This is the second time coming back. Both hotels are pretty cool! Being a members makes a difference. We got pretty amazing concierge Karina. She do above and beyond helping us. She's the best! Excellent service as always. We'll come back soon again.
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hotel Xcaret, Guest Services / Front Office at Hotel Xcaret Mexico
Responded today
Dear aprividal, Thank you for the lovely review about Hotel Xcaret Mexico that you have shared on TripAdvisor. We are pleased to note that you were impressed by our colleagues' delivery of service during your visit. Your gracious comments will serve as an added inspiration for us to consistently maintain the high standards which you have experienced. We will be looking forward to the next opportunity to welcome you back soon Warmly, Hotel Management Hotel Xcaret Mexico
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is an excellent all inclusive resort. Marisol was there to greet us warmly. The entire staff took great care with COVID/infection control from top to bottom. All dining areas have open air seating options. The food was much better than other all inclusive resorts we have stayed at. The room was beautiful and the service impeccable. We stayed in Fuego house, the butlers, Jesus and Roland were awesome. Be sure to check out the roof top pool, great views and service there as well-Norma was super kind. If you are looking to switch it up from the many activities and parks they have be sure to check out the spa. The hydrotherapy circuit was great as were all the staff there.
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Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hotel Xcaret, Guest Services / Front Office at Hotel Xcaret Mexico
Responded today
Dear sunjab2022, Thank you for taking the time to review your recent stay with us at Hotel Xcaret Mexico. We always appreciate feedback, and we were delighted to read your kind comments and to hear that you rated your time with us so very highly. Our colleagues really do take the greatest pride in ensuring each and every guest is made to feel special, and to deliver memorable levels of personalized service; it is always so pleasing to hear we have got this correct and helped to create such a memorable experience during your stay. We look forward to welcoming you back to Hotel Xcaret México on many more occasions. Sincerely, Hotel Management Hotel Xcaret Mexico
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$659 - $975 (Based on Average Rates for a Standard Room)
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaPlaya del Carmen
NUMBER OF ROOMS
900
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Claim Your Listing Frequently Asked Questions about Hotel Xcaret Mexico
Which popular attractions are close to Hotel Xcaret Mexico?
Nearby attractions include Xcaret (0.7 miles), Quinta Avenida (3.8 miles), and Cenote Chaak Tun (4.7 miles).
What are some of the property amenities at Hotel Xcaret Mexico?
Some of the more popular amenities offered include a swimup bar, a rooftop bar, and free wifi.
Which room amenities are available at Hotel Xcaret Mexico?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Xcaret Mexico?
Guests can enjoy a swimup bar, a rooftop bar, and free breakfast during their stay.
Is parking available at Hotel Xcaret Mexico?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Hotel Xcaret Mexico?
Conveniently located restaurants include The Traveler's Table, Po Thai Restaurant, and Rockas Jamaican Kitchen.
Are there opportunities to exercise at Hotel Xcaret Mexico?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Hotel Xcaret Mexico have an airport shuttle?
Yes, Hotel Xcaret Mexico offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Hotel Xcaret Mexico have airport transportation?
Yes, Hotel Xcaret Mexico offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Xcaret Mexico?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Xcaret Mexico offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.