We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Traveler (118)
Room & Suite (61)
Dining (25)

About

Location
Cleanliness
Service
Value
Experience Mexico Like Never Before At Hotel Morgana, A Uniquely Spectacular Boutique Hotel Steps From Playa Del Carmen’s Famous 5TH Avenue And Moments Away From The Beaches Of The Mexican Caribbean. ​ Our Mexican Luxury Hotel Features A Collection Of 20 Magnificently Unique Rooms And Suites, Reflecting Our Vibrant Mexican History And Culture. From The Impressive Architecture And Lush Design To Our Exclusive Amenities, Every Detail Is A New Discovery. Refresh Your Mind And Body On Our Rooftop Terrace, Or Explore The Craft Of Mexico’s Finest Artists In Our One-of-a-kind Gallery. ​ There’s A Story Waiting To Be Told, At Hotel Morgana.
Read more
Property amenities
Pool
Room service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Airport transportation
Concierge
Laundry Service
Multilingual Staff
Non-smoking hotel
Public Wifi
Wheelchair access
Show more
Room features
Air conditioning
Minibar
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Boutique
Romantic
HOTEL CLASS

Location

Full view
Contact
10 Avenida Norte, Lote 16 Between. 38th & 40th Street, Playa del Carmen 77710 Mexico
Name/address in local language
Getting there
Cozumel Airport12 mi
Cancun Airport30 mi
See all nearby hotels
101Reviews
197Photos
3Q+A
6Room tips
Traveler rating
  • 94
  • 3
  • 2
  • 2
  • 0
Time of year
Traveler type
Language
  • More languages
  • Filter
  • English
Popular mentions
Morgana hotel excells at almost everything. But what they’re doing really right is customer service. We felt welcomed, treated with care, during our whole eleven day stay. My wife had also birthday during our stay, and they prepared beatiful birthday decoration with delicious
Read more
Response from JavierG4529, General Manager at Hotel Morgana
Responded 2 weeks ago
Dear Simon3190, I am thrilled to know that your stay with us here at Hotel Morgana was a five-star experience. It will be an absolute pleasure to share your tcomments with the entirety of my team, and I'll be certain to give extra attention to your kind words about Toby, Angus, and our housekeeping team! I'm so happy we were able to share in your wife's birthday celebration! What a special place to celebrate such a great day, I hope we were able to make it a little extra sweet! I wish you pleasant journeys home, please know you are always welcome here at Hotel Morgana, our doors are always open to you! Kindest regards, Javier Guzman General Manager
Read more
We fell in love with the hotel at the moment we arrived! Toby in the bar is the best! Nice location, beautiful room (suite). Nice and gentle staff. Perfect location. The only thing that brought it a little bit down was the quality of the breakfast; mostly great but
Read more
Response from JavierG4529, General Manager at Hotel Morgana
Responded 3 weeks ago
Dear Line, I'm so pleased to hear that you enjoyed your time with us here at Hotel Morgana! I'm thrilled to hear you enjoyed your suite and the hospitality of our staff, I'll be certain to share your kind words with everyone on our team (especially Toby!), they'll be very happy to hear from you! Thank you, as well, for your comments about our complimentary a la carte breakfast, our hope is that you'll enjoy each meal more than the last, but we're continually striving to offer dishes that all of our guests will want more and more of! I wish you safe travels home, it was a pleasure welcoming you to our home, our doors are always open to you at Hotel Morgana! Kind regards, Javier Guzman General Manager
Read more
Hotel Morgana was the perfect place for our 4 night stay. We loved talking to all of the staff, especially getting recommendations about what to do from the front desk and from Toby at the bar. The breakfast was exceptional, in a beautifully sunny room, far beyond our
Read more
Response from JavierG4529, General Manager at Hotel Morgana
Responded 4 weeks ago
Dear Paradise02546642910, I am thrilled to know that your stay with us here at Hotel Morgana was a five-star experience! It will be an absolute pleasure to share your thoughtful review with the entirety of my team, and I'll be certain to give extra attention to your kind words about our wonderful front desk staff and Toby! I wish you pleasant journeys home, please know you are always welcome here at Hotel Morgana, our doors are always open to you! Kindest regards, Javier Guzman General Manager
Read more
An amazing boutique hotel. 3 min walk to 5th Avenue, 12 min walk to ocean, 20 min walk to the ferry. Air conditioned and secure lobby with attentive workers. M room was the DIEGO RIVERA. I'll be honest. I think it was named after the foreman who was busy doing construction,
Read more
Response from JavierG4529, General Manager at Hotel Morgana
Responded Mar 3, 2019
Dear Glen, I can't express enough how appreciative I am to you for sharing such a lovely review with us, I am thrilled to know that your stay with us here at Hotel Morgana was a five-star experience! It will be an absolute pleasure to share your thoughtful and constructive comments with the entirety of my team, and I'll be without-a-doubt certain to give extra attention to your kind words about the wonderful Toby, your comment about him being a "concierge behind the bar" is a wonderful way to put it, he's an all-star! I appreciate your constructive feedback about the nearby construction, needing some attention on the mini fridge in your room, and some better air circulation up at the bar! I can assure you we've already spoken with the appropriate people about tending to each of these items to ensure our guests (and our staff!) receive the best care and attention imaginable! I wish you pleasant journeys home, please know you are always welcome here at your home-away-from-home, our doors are always open to you! Kindest regards, Javier Guzman General Manager
Read more
+1
WHERE DO I BEGIN!!?? Hotel Morgana far EXCEEDED my expectations. From the hospitality, to the uniqueness, to the food, this place is beyond amazing! As a guest experience expert myself (I work for Marriott) this place did it. 6 stars from me! The Front Desk team made sure my
Read more
Response from JavierG4529, General Manager at Hotel Morgana
Responded Mar 1, 2019
Dear Skyekelley, I cannot express enough my gratitude to you for sharing such a lovely account of your time with us here at Hotel Morgana, I'm simply thrilled to see that your time with us here in Playa del Carmen exceeded your expectations. Our sincere hope is that every guest can feel as though we're your "home away from home" with a touch of VIP, so I'm elated that you felt this way, what a pleasure! I also sincerely thank you for sharing your account of your first experience in the restaurant, we want to ensure every guest is attentively waited on, so thank you very much for bringing this to us, and I'm glad we were able to fix is ASAP! I'm thrilled to share your review with our team, especially Manuel and the front desk, and Toby at the bar! My hope is that everyone on our team can add an extra something special to your trip, so I'm glad to see they were able to do that! As your first trip out of the states, I'm so pleased we were able to make a good impression while celebrating your birthday! I mean this when I say our doors are ALWAYS open to you here at Hotel Morgana! Warmest regards, Javier Guzman General Manager
Read more
Previous
Album Categories
All photosTravelerRoom & SuiteDining Pool & Beach
Photo provided by managementHotel Morgana
Courtyard Room with Private Terrace and Jacuzzi
Photo provided by managementHotel Morgana
Superior Queen Room with Balcony
Photo provided by managementHotel Morgana
Superior Queen Room with Balcony
Photo provided by managementHotel Morgana
PreviousNext
12345613
Hi Hannah, Yes, I'm happy to let you know that the hotel provides bottled water for your safe consumption and enjoyment. We look forward to opening our doors to you! Best, Javier Guzman General Manager
0 votes
Hola, he alquilado un automovil para mi estadía, tienen parking gratuito disponible? Gracias
Hola ZUCABuenosAires, El hotel no tiene un estacionamiento dedicado, pero hay muchos estacionamientos en la calle frente al hotel, no tendrá problemas para estacionar su automóvil. Estamos encantados de darle la bienvenida al Hotel Morgana!
0 votes
Show all answers
C’è il phon nel bagno delle camere?
Buona giornata! Sì, c'è un asciugacapelli in ogni bagno dell'Hotel Morgana.
1 vote
"Make sure you ask for a balcony room!!"
"Really enjoyed the courtyard rooms, Frida Kahlo room specifically"
"All the rooms seem really pretty, we stood at Diego and Frida and they were beautiful"
"Each room is uniquely designed so if you are a trendy traveller, this is a place to stay"
"I couldn't tell which area is better, but I now for sure that their windows keep the noise out."
PreviousNext
12
PRICE RANGE
$109 - $205 (Based on Average Rates for a Standard Room)
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaPlaya del Carmen
NUMBER OF ROOMS
20
Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing