The hotel is wonderful staff is wonderful especially our server Asbel he was the highlight of our trip he made sure that we were attended to at all times and that we had a great experience the spa was amazing and can’t wait to go back only reason I gave 4 stars is because our master suite above the kitchen was hot and no robes were in the room and finally when we did get them they didn’t replace them with new ones but other then that all was great
We spent 9 nights at The Reef 28 and have nothing to complain about. The staff was extremely friendly from Daniela at guest services to Brenda, Mario, and Freddy at the Rooftop. The Rooftop is the ideal place to sit with fantastic music including an in house DJ, delicious cocktails and food, as well as a young and vibrant ambience. It is the ideal place to have a pool party and enjoy the Mexico sun. We will definitely be returning to the Reef 28 and look forward to our next stay.
The good: Very clean 10/10 - good location, nice rooms. The rooftop y really cool. The bad: The noice of the street and the rooftop is really laugh until 12pm. If you are the one that want to relax I wouldn’t recomen it. If you like the night live you will enjoy it. The spa looks nice but the jacuzzi is not hot, is around 71 Fahrenheit not the common 80s. So is not worth to pay de 34US dollars for the 4 hours.
The reef 28 is amazing! The most epic hotel in playa, you have it all there! Daniel jimenez was my man and gave us the best service ever!!!! The hotel is dope, and you *must* visit here when you are in playa!
I have tried quite a few yoga classes throughout the past years - Naicel’s yoga classes are hands down the best I’ve ever attended! The classes are Vinyasa style classes and whether you are a beginner or advanced yogi, she will show you a variation for each fitness level and truly cares for her participants. Every class is different but all of them are equally amazing! I highly recommend participating in her classes, whether you are here for a vacation or a Playa del Carmen local, must try! Naicel is the best!
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