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Banyan Tree Mayakoba

2,245 reviews
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Traveler (2335)
Room & Suite (1133)
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Overview
  • Excellent85%
  • Very good10%
  • Average3%
  • Poor1%
  • Terrible1%
Travelers talk about
“private pool”(218 reviews)
“outdoor bathtub”(63 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5.0 Star Hotel
All hotel details
Offers from Banyan Tree Mayakoba
Offers & Announcements: 30% off room rate
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Rooms
Mar 6Mar 7
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,245)Write a Review
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981 - 985 of 1,901 reviews
Reviewed November 19, 2014

This hotel is just amazing. The grounds are just fantastic with an fabulous drive up to the main reception once you have entered through the main gate of the hotel. The staff were just unbeleivable. THey were really passionate about their job and loved their...More

Thank Waseem M
Response from BTMayakoba, Director General at Banyan Tree MayakobaResponded November 28, 2014

Dear Guests: Thank you for your wonderful comments. It is our pleasure that you had a most enjoyable stay and that you recommend us in such a great way. Thank you in particular for mentioning the quality of our restaurants and the attentive and warm...More

Reviewed November 17, 2014

My husband and I stayed here for a week, and it was truly incredible. The staff was above and beyond friendly and helpful. The food was outstanding. There is a very nice Nature Trail to run between the three resorts. We took the Eco Tour...More

Thank janetjordan
Response from BTMayakoba, Director General at Banyan Tree MayakobaResponded November 28, 2014

Dear Ms. Jordan: I am delighted to know that during the week you recently spent at our resort we could create a memorable experience for you. Thank you for choosing Banyan Tree Mayakoba for your vacation and thank you for taking the time to make...More

Reviewed November 16, 2014

We had the most incredible experience. The property was exquisite. The service impeccable. From the moment we arrived and were whisked away to our splendid villa, we began to unburden ourselves from the shackles of urban New York. I had the ultimate treatment – the...More

1  Thank Donnette D
Response from BTMayakoba, Director General at Banyan Tree MayakobaResponded November 28, 2014

Dear Guest: Thank you for your wonderful comments. I am delighted that you truly enjoyed the natural beauty and the private comfort of our facilities as well as the attentive and, as you say “impeccable” service by our staff. Thank you in particular for mentioning...More

Reviewed November 14, 2014

This was our second stay at the Banyan Tree Mayakoba and it was even better than the first. We upgraded to the Sanctuary Pool Villa for this visit because we were traveling in November and thought we might want the heated pool. We did, in...More

3  Thank Lauren M
Response from BTMayakoba, Director General at Banyan Tree MayakobaResponded November 28, 2014

Dear Ms. Lauren M: Thank you for you detailed posting on Tripadvisor. It is our true pleasure to know that you enjoyed the comfort and privacy of your Sanctuary Pool Villa. Thank you in particular for mentioning the quality of our Spa, the restaurants and...More

Reviewed November 5, 2014

Amazing service and spectacular room sums up our stay. To be honest I was worried about returning to Cancun area as my last experience was all inclusive hell but I went with the travel agents reccomendation and so happy I did. This is a very...More

Thank JIm V
Response from BTMayakoba, Director General at Banyan Tree MayakobaResponded November 28, 2014

Dear Mr. Jim V: Thank you for your wonderful comments. I am very happy to know that your truly enjoyed the natural beauty of our surroundings and the service provided by our people. It is wonderful to know that based on the experience you had...More

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About
Awards & Recognition
Travelers' Choice
2018 Winner
GreenLeaders Platinum level
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Free High Speed Internet ( WiFi )
Fitness Center with Gym / Workout Room
Restaurant
Beachfront
Spa
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Center with Gym / Workout Room
Restaurant
Spa
Bar/Lounge
Hot Tub
Golf course
Tennis Court
Heated pool
Adult pool
Outdoor pool
Details
Price range
$655 - $2,377 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Playa del Carmen
#2 On the Beach Hotel in Playa del Carmen
#2 Spa Hotel in Playa del Carmen
#3 Luxury Hotel in Playa del Carmen
#8 Romantic Hotel in Playa del Carmen
#11 Family Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
$655 - $2,377 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Playa del Carmen
#2 On the Beach Hotel in Playa del Carmen
#2 Spa Hotel in Playa del Carmen
#3 Luxury Hotel in Playa del Carmen
#8 Romantic Hotel in Playa del Carmen
#11 Family Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Add Photo Photos
Traveler (2335)
Room & Suite (1133)
Pool & Beach (449)
Dining (298)
Amenities (60)
Family and Play Areas (32)
Business Center & Event Rooms (22)
Questions & Answers
Ask a question
angeliabarber
February 11, 2018|
Answer
Response from Taupa | Reviewed this property |
I am so sorry that I can't answer any of your questions. The resort is in the best position. This is one of the most amazing resorts I've been to.
0
Votes
Marta D
January 10, 2018|
AnswerShow all 2 answers
Response from GM_Peter_Hechler | Property representative |
Dear Marta D, Thank you very much for your interest in Banyan Tree Mayakoba. Resort is not all inclusive. Enjoy meal plans for an additional cost. Kind regards, Peter Hechler General Manager
0
Votes
Google Translation
DCE77
January 8, 2018|
AnswerShow all 2 answers
Response from GM_Peter_Hechler | Property representative |
Dear DCE77, While you're relaxing on the beach, the children can enjoy an array of daily activities & crafts and go on an adventure to learn about the ecosystems of Mayakoba & the Riviera Maya. You are both sure to have a... More
0
Votes
Google Translation
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Room Tips
"Get one facing the lagoon for extra privacy"
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"We had a villa near the restaurant and pool which was wonderful."
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"I only saw ours, but everyone I spoke to was happy with the rooms. Very private."
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"All of the rooms were great"
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