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Banyan Tree Mayakoba

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Banyan Tree Mayakoba
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1,850 Reviews from our TripAdvisor Community

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Showing 1,579: English reviews
Reviewed yesterday NEWvia mobile

Amazing hotel! Amazing food and service. Just perfect hotel!! I would 100% return. Thai restaurant is fantastic. The facilities are beautiful, garden well maintained. Peaceful and worth every penny. Would not hesitate to recommend.

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Helpful?
Thank Melinda R
Los Angeles, California
Reviewed 2 days ago NEW

The Banyan Tree, like all other Banyan Tree hotels, meet our expectations perfectly. Our villa was wonderful - spacious, with dipping pool and even a rooftop massage area, if we wanted to have spa services for massage in room. The lagoon view was serene and so peaceful. We had bicycles to tootle around on, and enjoyed the resort. They have...

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Helpful?
Thank Leah W
Houston
Reviewed 2 days ago NEWvia mobile

My husband and I spent 4 days at this beautiful resort and everything was outstanding. From the moment you arrive, you feel the sense of place and the uniqueness of the location and service. We stayed in a Bliss Villa and the privacy and space were same as our earlier visit 4 years before. We tried all three restaurants but...

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Thank Kim00
Toronto, Canada
Reviewed 2 days ago NEW

Haab is one of the "once in in lifetime" experiences. Starting at the hotel lobby and heading into the jungle for ancient Mayan food, mayan stories and dancing is an amazing experience. It is not inexpensive, but Banyan tree is always worth it. looking forward to returning as soon as we can. Patrick

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Thank Patrick M
The Americas
Reviewed 2 days ago NEW

If you like luxury personalized service that is not overwhelming, this is the place. The Banyan Tree Mayakoba is a one of a kind hotel. It is set up amid a mangrove about half a mile from the beach. Each room is a villa and each villa has a private climatized swimming pool and a patio area with lounge chairs....

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Helpful?
Thank ViajeroESQ
London, United Kingdom
Reviewed 3 days ago NEW

Beautiful hotel in a great location, all staff very welcoming and helpful all of the time, food excellent and service in restaurants always very attentive without being intrusive. Resort is well laid out, huge rooms in villas and all very well equipped. Pool areas very clean and service at the beach club was very good, we were well looked after...

Review collected in partnership with Banyan Tree
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Helpful?
Thank Milky1964
Ma
Reviewed 4 days ago NEW

We have just returned from a 4 night stay at this Banyan Tree resort. It was everything we expected, with the quiet location, the privacy of our villa and pool, plus all the wonderful staff who made us feel so welcome. We liked having our personal bicycles to cycle around the resort and to the beach. We enjoyed drinks at...

Review collected in partnership with Banyan Tree
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Helpful?
Thank FionaPMa
GM_Peter_Hechler, General Manager at Banyan Tree Mayakoba, responded to this review

Dear FionaPMa, Thank you so much for sharing your positive experience. We are very happy that your four nights here with us were relaxing and enjoyable. It feels very rewarding to acknowledge how much our guests appreciate the service we have provided and the warmth of our people. Looking forward to welcoming you back pretty soon, Peter Hechler General Manager...

Reston
Reviewed 4 days ago NEW

Stayed at this location for business and then extended a few days for personal time at the property. Everything about this resort was perfect! It was a great location for my husband to unwind and relax. Beautiful property and so were the people that worked there.

Review collected in partnership with Banyan Tree
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Thank lorirD7000WY
Nashville, Tennessee
Reviewed 5 days ago NEW

This was our fourth trip to Banyan Tree and it was better than the three times before. We love the way that this resort is laid out as it has lots of places to explore. Riding our bikes everywhere we loved seeing the smiling faces of all employees. The food is amazing everywhere you go from breakfast to lunch on...

Review collected in partnership with Banyan Tree
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Thank Mvfrist
Richmond, Virginia
Reviewed 5 days ago NEW

We were a party of 8 and arrived there to be greeted promptly and ushered to our table. The ambience is very beautiful but it is not natural. The food quality was very high and everyone enjoyed what they ordered. The wines that they paired with the food was also very good. It is a bit pricey but in a...

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Helpful?
Thank troj3315
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Spa
  • Bar/Lounge
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Golf course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Banyan Tree Mayakoba is a site of almost mythical beauty. It flawlessly blends elegance and nature, taking the Caribbean lifestyle to an unprecedented new height. A breathtaking getaway for relaxation, rejuvenation, romance and world-class dining, it is also the region's most sustainable five-star resort. With its revitalized culinary concepts, Thai-inspired therapies at the Banyan Tree Spa, 14 event-venues and the Greg Norman signature 18- hole El Camaleon golf course, home to the PGA Tour Mayakoba Classic, the resort raises the bar for premium leisure options and event planning. Perfect for private getaways, family trips and group events, the Banyan Tree Mayakoba offers 118 villas, ranging from romantic Bliss and Serenity Pool Villas to Family Residences and Ocean Front Villas. All include outdoor areas with private pools and terraces. Inspired by the interior courtyards of houses in the Far East, each villa is discreetly built to blend with the landscape, integrating the interiors and their idyllic surroundings. East meets West in every subtle detail, from the fragrance of flowers encircling your villa, to the softness of a kimono, fine linens and essential oils on your skin. Here, even world-weary guests discover the eloquence of tranquility. ... more   less 

Additional Information about Banyan Tree Mayakoba

Address: Carretera Federal Chetumal - Pto. Juarez Km. 298, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $551 - $1,900 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Banyan Tree Mayakoba 5*
Number of rooms: 118
Reservation Options:
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Also Known As:
Banyan Tree Mayakoba Hotel Playa Del Carmen
Banyan Tree Mayakoba Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#2 Spa Hotel in Playa del Carmen
#2 Luxury Hotel in Playa del Carmen
#2 On the Beach Hotel in Playa del Carmen
#7 Business Hotel in Playa del Carmen
#8 Romantic Hotel in Playa del Carmen
#16 Family Hotel in Playa del Carmen
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Questions & Answers

Here's what travelers have asked, with answers from Banyan Tree Mayakoba staff and other travelers.
63 questions
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over a year ago
Houston, TX
over a year ago
Cambridge, Canada

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Questions? Get answers from Banyan Tree Mayakoba staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Room 77! Corner/end room, spacious and quiet.”
 of 5 bubbles 918leahw, 2 days ago | Read review
“Get a villa near the main facility.”
 of 5 bubbles ViajeroESQ, 2 days ago | Read review
“We stayed in villa 515, which was quiet and private.”
 of 5 bubbles FionaPMa, 4 days ago | Read review
“There is not a bad villa in the entire resort. One and two bedrooms are preferred with outdoor showers/tub a must!!!”
 of 5 bubbles Mvfrist, 5 days ago | Read review
“I stayed at the Mayakoba not the Banyan tree.”
 of 5 bubbles troj3315, 5 days ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question