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12/24/2017 12/25/2017
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    Banyan Tree Mayakoba

    Carretera Federal Chetumal - Pto. Juarez Km. 298, Playa del Carmen 77710, Mexico
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    12/24/2017 12/25/2017
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    Traveler (2287)
    Room & Suite (1039)
    • Excellent85%
    • Very good10%
    • Average3%
    • Poor1%
    • Terrible1%
    Travelers talk about
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Rooms
    Airport Transportation
    Room Service
    Poolside Bar
    Fitness center
    Wheelchair access
    Business Center
    Golf course
    Dry Cleaning
    Tennis Court
    Rooftop Terrace
    Butler Service
    Self-Serve Laundry
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Offers from Banyan Tree Mayakoba
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    Dec 24Dec 25
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (2,177)
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    1 - 5 of 1,843 reviews

    Reviewed yesterday

    The most relaxing & enjoyable experience I have ever had. The best food. Everyone was very pleasant & couldn't do enough for us. I loved the villa we stayed in. The warm pool. The attentive service we received from the people that took care of...More

    Review collected in partnership with Banyan Tree
    Thank Edward K
    Hotel's Favorite
    Reviewed November 3, 2017

    Quite frankly, I've stayed 8 of the top 10 resorts in the world, and I swear this resort has better service than all 8 of those resorts. The customer service here is on a level unlike I've ever seen. Every single employee not only memorizes...More

    4  Thank djcurfew
    Response from GM_Peter_Hechler, General Manager at Banyan Tree MayakobaResponded November 7, 2017

    Dear djcurfew, Thank you very much for your posting on Tripadvisor. We are delighted to hear that you enjoyed the comfort and space of your villa, services and most of all, our staff professionalism and kindness. We are dedicated and committed to ensure each of...More

    Reviewed yesterday

    We stayed at the 3BR family residence recently. No complaints about the residence and the amenities in our villa and the property. They treated our kids to milk and cookies upon arrival, especially for my son's birthday! That was really awesome. It's the little gestures...More

    Thank mngrl08
    Reviewed yesterday

    My fiancè and I recently stayed at Banyan Tree Mayakoba. We weren't quite sure what to expect as it was our first time in Riviera Maya. I can start off by saying we will definitely be back next year...and probably every year after that. This...More

    Review collected in partnership with Banyan Tree
    1  Thank AlexRL419
    Reviewed 2 days ago

    The Banyan Tree Mayakoba is the 2nd Banyan Tree that I've stayed at and both resorts share the same high level of service and luxurious accommodations. From the minute you walk through the lobby to check in the staff is very welcoming. They greet you...More

    Thank nolita_ny
    Response from GM_Peter_Hechler, General Manager at Banyan Tree MayakobaResponded yesterday

    Dear nolita_ny, Thank you for sharing your experiences of your recent vacation, It is indeed a pleasure to receive such a nice review highlighting our, facilities, services and most of all, our staff professionalism and kindness. I'm very happy to hear that Asti and Jesus...More

    Awards & Recognition
    Travelers' Choice2017 Winner
    GreenLeadersPlatinum level
    Certificate of Excellence
    • Top amenities
    • Pool
    • Room Service
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Fitness Center with Gym / Workout Room
    • Restaurant
    • Beachfront
    • Spa
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Center with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Airport Transportation
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Meeting Rooms
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Minibar
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Center with Gym / Workout Room
    • Restaurant
    • Spa
    • Bar/Lounge
    • Hot Tub
    • Golf course
    • Tennis Court
    • Heated pool
    • Adult pool
    • Outdoor pool
    • Price range
    • $668 - $1,894 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Green Hotel in Playa del Carmen
    • #2 On the Beach Hotel in Playa del Carmen
    • #2 Luxury Hotel in Playa del Carmen
    • #2 Spa Hotel in Playa del Carmen
    • #8 Romantic Hotel in Playa del Carmen
    • #16 Family Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 122
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Sabre Hospitality Solutions, Hotwire, Hotels.com, Travelocity, Cheap Tickets, HotelsforEveryone, HotelQuickly, Evoline ltd, Cancelon, getaroom.com and TripOnline SA so you can book your Banyan Tree Mayakoba reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Banyan Tree Mayakoba Hotel Playa Del Carmen ,
    • Banyan Tree Mayakoba Riviera Maya/Playa Del Carmen, Mexico
    Add Photo Photos
    Traveler (2287)
    Room & Suite (1039)
    Pool & Beach (445)
    Dining (298)
    Hotel & Grounds (1545)
    Bathroom (88)
    Family and Play Areas (32)
    Business Center & Event Rooms (22)
    Sponsored by:
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    Ask a question
    Questions & Answers
    Edward T
    October 23, 2017|
    Response from GM_Peter_Hechler | Property representative |
    Dear Edward T, We have an indoor kids meeting point nearby the Sands Beach Club . For a 2 year old baby, parents are required to be with present or hire a nanny service. Kind regards, Peter Hechler General Manager
    Google Translation
    October 18, 2017|
    AnswerShow all 2 answers
    Response from GM_Peter_Hechler | Property representative |
    Dear Karthik_KK There are taxis on site, 24 hours, a one way trip on a regular car (4 guests) it’s around 250MX. Kind Regards, Peter Hechler General Manager
    Google Translation
    October 8, 2017|
    Response from GM_Peter_Hechler | Property representative |
    Dear Kristeeleigh, All villas constantly renovated, recently the Bliss Pool Villas with heating pool system , renovated details in pool and bathroom area as well. Kind Regards, Peter Hechler General Manager
    Google Translation
    Room Tips
    "I left cash on the nite stand."
    Read review
    "We loved staying down by the beach"
    Read review
    "They are all good even the entry level Bliss villas..."
    Read review
    "Get the bikes"
    Read review
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