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Carretera Federal Chetumal - Pto. Juarez Km. 298, Playa del Carmen 77710 Mexico
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Free cancellation until 10/16/20
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Room & Suite (685)
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#2 of 256 hotels in Playa del Carmen
Travelers' Choice 2019 Winner
Certificate of Excellence
GreenLeaders Platinum level
Banyan Tree Mayakoba is a site of almost mythical beauty. It flawlessly blends elegance and nature, taking the Caribbean lifestyle to an unprecedented new height. A breathtaking getaway for relaxation, rejuvenation, romance and world-class dining, it is also the region's most sustainable five-star resort. With its revitalized culinary concepts, Thai-inspired therapies at the Banyan Tree Spa, 14 event-venues and the Greg Norman signature 18- hole El Camaleon golf course, home to the PGA Tour Mayakoba Classic, the resort raises the bar for premium leisure options and event planning. Perfect for private getaways, family trips and group events, the Banyan Tree Mayakoba offers 123 villas, ranging from romantic Bliss and Serenity Pool Villas to Family Residences and Ocean Front Villas. All include outdoor areas with private pools and terraces. Inspired by the interior courtyards of houses in the Far East, each villa is discreetly built to blend with the landscape, integrating the interiors and their idyllic surroundings. East meets West in every subtle detail, from the fragrance of flowers encircling your villa, to the softness of a kimono, fine linens and essential oils on your skin. Here, even world-weary guests discover the eloquence of tranquility.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Valet parking
Hot tub
Pool / beach towels
Infinity pool
Pool with view
Outdoor pool
Heated pool
Private pool
Fitness classes
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Swimup bar
Poolside bar
Bicycles available
Golf course
Tennis court
Evening entertainment
Children Activities (Kid / Family Friendly)
Kids club
Airport transportation
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Rooftop terrace
24-hour security
Baggage storage
Sun umbrellas
Butler service
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Additional bathroom
Flatscreen TV
On-demand movies
Private balcony
Room service
VIP room facilities
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Family rooms
Good to know
River View
Languages Spoken


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Carretera Federal Chetumal - Pto. Juarez Km. 298, Playa del Carmen 77710 Mexico
Name/address in local language
Getting there
Cancun Airport26 miSee all flights
Aerodromo de Playa Del Carmen5 miSee all flights
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3,089Reviews143Q+A100Room tips
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Popular mentions
My family had a fantastic time in Banyan Tree Mayakoba. It was an ad hoc trip as it was planned with extremely short notice due to the global travel restrictions. Never could we have believed to receive a better welcoming. Mayakoba is a natural reserve and with its hidden gems in the form of wild life (birds, crocodiles etc) and spectacular scenery is truly amazing. There is a first class golf course (El Camaleon) on the premises and the beach is absolutely amazing. Banyan Tree Mayakoba has everything you could wish for, for an ultimate relaxing holiday. Due to the low capacity during our stay not all restaurants were open but executive chef, the amazing Alfonso (twice in 3 star michelin restaurants) for sure made us more than happy (and full). He managed to impress us every single day! All the staff were absolutely great and amazingly friendly and its hard to remember all names but Maida and Jesus in the reception were fantastic. José, José Manuel an Dominique in the restaurant as well as Alejandro and Alejandra (and of course Alfonso) in the kitchen. Last but not least, the assistant general manager Ingo made a very strong impression on us due to his superprofessional yet very friendly approach. We will for sure come back to Banyan Tree Mayakoba, one of the best places we have visited so far.
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Response from GM_Peter_Hechler, Director General at Banyan Tree Mayakoba
Responded 3 weeks ago
Dear karolinap435, Many thanks for your review. I'm happy to hear that you had a relaxing vacation. We appreciate that you have taken the time to share your comments with future travelers and guests and we hope that you will chose to return to Banyan Tree Mayakoba again in the near future. Kind Regards, Peter Hechler General Manager gm-mayakoba@banyantree.com
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Hotel's Favorite
This was our second visit to Mayakoba but our first stay at Banyan Tree. Definitely the most beautiful hotel in the area. Quiet, relaxing and just what we needed to recharge. The staff are amazing and pay great attention to detail and guest enjoyment. A special thank you to Paco at Saffron for his great service and recommendations and to Mary at Oriente for her tasty daily special creations served with pride and that great smile. As the property and the Mayakoba area is expansive, it was great to have bikes in each room to easily travel throughout the property.
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Review collected in partnership with this hotel
Response from GM_Peter_Hechler, Director General at Banyan Tree Mayakoba
Responded Mar 29, 2020
Dear Cdntraveller63, Thank you for your glowing feedback; it was truly a pleasure to host your holiday. We are delighted that you enjoyed the beauty of our natural surroundings and the service provided by our people. We look forward to your next visit. Kind Regards, Peter Hechler General Manager gm-mayakoba@banyantree.com
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If you want the best of everything stay here. The service, food, and room product are the best in Mexico by far. So impressed by every single aspect of this hotel. Even during a world crisis this team makes each guest so comfortable.
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Review collected in partnership with this hotel
Response from GM_Peter_Hechler, Director General at Banyan Tree Mayakoba
Responded 3 weeks ago
Dear ChristopherWalling21, Many thanks for your review of our hotel. I truly appreciate your recent visit and hope that you will return again very soon. Kind Regards, Peter Hechler General Manager gm-mayakoba@banyantree.com
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From the lavish accommodations, to the food and service, nothing was left to be desired at Banyan Tree Mayakoba. Couldn't recommend it highly enough. Every detail was absolutely perfect and the staff was attentive to your every whim.
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Review collected in partnership with this hotel
Response from GM_Peter_Hechler, Director General at Banyan Tree Mayakoba
Responded Mar 29, 2020
Dear nedohon, Thank you for such a wonderful review and thank you for recommending us with all Trip Advisor followers. We look forward to welcome you soon! Kind Regards, Peter Hechler General Manager gm-mayakoba@banyantree.com
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We arrived on March 14th and stayed an entire week with our two teenage children. All four of us have found Banyan Tree Mayakoba to be our absolute FAVORITE hotel/resort of any trip that we go on. We travel a bunch, stay in nice hotels (one and only, four seasons, ritz Carlton,etc) and NOTHING compares to this hotel. The level of details in everything that surrounds you is what makes this place special. I will share below what exactly I mean... First, upon arrival you are greeted with a lovely juice cocktail and cool cloth and a beautiful flowering bracelet. You are taken by golf cart to your private villa where you have a warm greeting of fresh fruit and every amenity you would need. Every villa is very private (with a privacy light that can be turned off bedside) and they all have a large pool and most have a jacuzzi as well. Most villas have an outside large soaking tub with candles to light! Inside the room is large and open and comfortable with calm music and a peaceful setting. Everyone has a bike and as you ride the paths to and from the lobby/restaurant/beach areas you will be amazed at the staff working. Many are keeping the immaculate grounds looking their best with flowering plants and ferns and birds all around. As you ride your bike or call for the golf cart you are greeted by every employee with a genuine smile and warmth that is contagious. The lobby and restaurants and spa and outdoor spaces transform you to another place, a paradise that calms the soul. I could talk for days about the cuisine. It is AMAZING and your choices are everything. Seafood, steak, Italian, Mexican and their very best offering is Thai cuisine that is outstanding! Each restaurant has amazing decor that is comfortable and beautiful. The waiters are so attentive and always asking about allergies and any other needs you might have. The wine and spirits are phenomenal. Room service and beach service equally as good. Overall you will never experience such a vast array of foods in one place. Simply the freshest and best food you can imagine. When I’m at Banyan Tree I relax. I enjoy birds, flowers, plants, architecture, stars, ocean, bike riding and I could go on and on. It’s quiet and yet it’s full of many activities or just relaxing at your own villa or picking from the many pools or beach areas to enjoy. There is a PGA golf course, tennis center, kayaking, snorkel and dive trips, beach volleyball, ping pong, cornhole, bike riding nature paths, the list goes on and on. Of course these activities are within the gates and outside of the area you can see many amazing things too. Of course when we get to Banyan Tree, we never leave. It has a magical hold on our family of four! Book it right now and you will be so glad you did! Oh and don’t forget to look for Carlos as he’s the best on the beach and has taken care of our family for many years. We also love Eric and Raul who are equally amazing. Our breakfast waiters Marco and Jonathan, and Saffron waiters Braulio and Benedicto all help make this place our favorite in Mexico.
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Response from GM_Peter_Hechler, Director General at Banyan Tree Mayakoba
Responded Mar 29, 2020
Dear Mvfrist, Thank you for such a wonderful, well-formed review. It is very rewarding to know that you have enjoyed every moment of your vacation at Banyan Tree Mayakoba. I hope to see you back at Banyan Tree Mayakoba again very soon. Kind Regards, Peter Hechler General Manager gm-mayakoba@banyantree.com
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$490 - $1,513 (Based on Average Rates for a Standard Room)
banyan tree mayakoba hotel playa del carmen
MexicoYucatan PeninsulaQuintana RooRiviera MayaPlaya del Carmen
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Frequently Asked Questions about Banyan Tree Mayakoba
What are some of the property amenities at Banyan Tree Mayakoba?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at Banyan Tree Mayakoba?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Banyan Tree Mayakoba?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Banyan Tree Mayakoba?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Banyan Tree Mayakoba?
Conveniently located restaurants include Piaf Restaurant, El Puerto, and Azul Restaurante.
Are there opportunities to exercise at Banyan Tree Mayakoba?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Banyan Tree Mayakoba have an airport shuttle?
Yes, Banyan Tree Mayakoba offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Banyan Tree Mayakoba?
Yes, dry cleaning and laundry service are offered to guests.
Does Banyan Tree Mayakoba offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Banyan Tree Mayakoba?
Many travelers enjoy visiting Zona Arqueologica Playa del Carmen (5.5 miles).
Does Banyan Tree Mayakoba have any great views?
Yes, guests often enjoy the ocean view available here.