Banyan Tree Mayakoba (Riviera Maya/Playa del Carmen, Mexico) - UPDATED 2016 Hotel Reviews

Highlights

Free High Speed Internet ( WiFi )
Pool
Room Service
Free Parking
Fitness Center with Gym / Workout Room
Restaurant
Beachfront
Spa
Bar/Lounge

GreenLeadersPlatinum level

About the property

Beachfront
Wheelchair access
Non-Smoking Hotel

Things to do

Pool
Fitness Center with Gym / Workout Room
Restaurant
Spa
Bar/Lounge
Hot Tub
Golf course
Tennis Court

Room types

Suites
Family Rooms
Non-Smoking Rooms
Accessible rooms

In your room

Air Conditioning
Minibar

Internet

Free Internet
Free High Speed Internet ( WiFi )
Public Wifi
Paid Wifi

Services

Room Service
Free Parking
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting

Official Description (provided by the hotel)

Banyan Tree Mayakoba is a site of almost mythical beauty. It flawlessly blends elegance and nature, taking the Caribbean lifestyle to an unprecedented new height. A breathtaking getaway for relaxation, rejuvenation, romance and world-class dining, it is also the region's most sustainable five-star resort. With its revitalized culinary concepts, Thai-inspired therapies at the Banyan Tree Spa, 14 event-venues and the Greg Norman signature 18- hole El Camaleon golf course, home to the PGA Tour Mayakoba Classic, the resort raises the bar for premium leisure options and event planning. Perfect for private getaways, family trips and group events, the Banyan Tree Mayakoba offers 118 villas, ranging from romantic Bliss and Serenity Pool Villas to Family Residences and Ocean Front Villas. All include outdoor areas with private pools and terraces. Inspired by the interior courtyards of houses in the Far East, each villa is discreetly built to blend with the landscape, integrating the interiors and their idyllic surroundings. East meets West in every subtle detail, from the fragrance of flowers encircling your villa, to the softness of a kimono, fine linens and essential oils on your skin. Here, even world-weary guests discover the eloquence of tranquility. ... more

less

Additional Information about Banyan Tree Mayakoba

Address: Carretera Federal Chetumal - Pto. Juarez Km. 298, Playa del Carmen 77710, Mexico

Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen

Price Range: $527 - $1,670 (Based on Average Rates for a Standard Room)

Hotel Class:5 star — Banyan Tree Mayakoba 5*

Number of rooms: 118

Reservation Options:: TripAdvisor is proud to partner with Expedia, Booking.com, Hotwire, Odigeo, getaroom.com, Sabre Hospitality Solutions, HotelTravel.com, Hotels.com, Travelocity and Jetsetter so you can book your Banyan Tree Mayakoba reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Also Known As:: Banyan Tree Mayakoba Hotel Playa Del Carmen; Banyan Tree Mayakoba Riviera Maya/Playa Del Carmen, Mexico

Hotel Style:

#4 Luxury Hotel in Playa del Carmen

#4 On the Beach Hotel in Playa del Carmen

#4 Spa Hotel in Playa del Carmen

#7 Business Hotel in Playa del Carmen

#8 Romantic Hotel in Playa del Carmen

#16 Family Hotel in Playa del Carmen

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

greenville_girl

Greenville, South Carolina

Level

Contributor

6 reviews

6 hotel reviews

5 helpful votes

“Beautiful but not without hiccups ”

Reviewed yesterday NEW via mobile

We traveled as a couple and stayed here for 5 nights in May. I struggled with what to rate this property as we had some really good, some bad, and some just plain avoidable experiences. On some occasions the staff fell short of our expectations and in some unexpected ways they were very thoughtful. I would give 3 1/2 stars... More

Helpful?

Thank greenville_girl

tbonezz1

Los Angeles

36 reviews

17 hotel reviews

36 helpful votes

“Must Go!!!”

Reviewed yesterday NEW

We took a chance on going during early September, rainy season, and we got lucky that in only rained in the late evenings. We originally planned on just utilizing the pool in your suite, but ended up golfing and kayaking! We had booked the Serenity Pool Villa and was upgraded to the Spa Pool Villa which included a steam shower... More

Thank tbonezz1

fedmadcl

Ingolstadt, Germany

26 reviews

7 hotel reviews

7 helpful votes

“Great location but expecting something else”

Reviewed 3 days ago NEW

When we booked the hotel we were completely excited, because of the location, the accomodations. The villas are big, no doubt, everything was ordinary. The service was excellent, just kind of disappointed. Good was the location, where you can go to all attractions nearby. Beach was also ok, food was very expensive.

Thank fedmadcl

P5889NZbryanm

Atlanta

1 review

“Thanks to Pily”

Reviewed 4 days ago NEW

Pily was very nice, helpful and thoughtful. Excellent resort and facilities. Friendly and resourceful staff. I would definitely return. Food was very good. Spa was excefllent - thanks to Lizseth. The Thai restaurant was delicious. Oriente was very good too. Could be better lit at night though.

Review collected in partnership with Banyan Tree

Thank P5889NZbryanm

Matt Y

Daphne

“Fantastic place!”

Reviewed 5 days ago NEW

From the moment you check in, to arriving at your private Villa, you feel a sense of the exotic region you are in. Customer service and pleasant attitudes from ALL employees is at the forefront and an emphasis on peace and tranquility make this a fantastic place!

Thank Matt Y

David C

Houston, Texas

8 reviews

3 hotel reviews

“Stay here if you like great beach resorts”

Reviewed 6 days ago NEW via mobile

My wife and I were blown away by this place. The room was very spacious and the staff here is five star all the way. Greeted in the open air lobby with champagne. The complimentary breakfast was one of the best we've had while in vacation. Limo golf carts to take you to the beach. Your own bicycles to stroll... More

Thank David C

A TripAdvisor Member

“Vacation letdown”

Reviewed 1 week ago NEW via mobile

My friends and I booked 2 villas here to celebrate our 40th birthday year. The trip started out beautifully -- first 24 hours--but quickly took a turn for the worse when one friend suffered a very serious bike accident riding from the beach to the villa on Saturday afternoon. The bikes provided by the resort were not in good condition.... More

Thank A TripAdvisor Member

To the TripAdvisor community: Unfortunately our hotel is the target of a malicious campaign to discredit and hurt our reputation. We are disappointed and saddened to see several reviews from the party of eight guests that stayed together in two villas during the month of January 2016. Banyan Tree Mayakoba acted responsibly and diligently during this regretful accident. Thankfully we... More

Jackie M

Mcdonough

“Absolutely Best Resort”

Reviewed 1 week ago

This was by far one of the most luxurious resorts I have stayed at. My room had its own pool & hot tub and was very quiet & private. Your own piece of serenity. Have recommended to all my friends when they are planning their next special vacation.

Thank Jackie M

323melissa77

Los Angeles, California

5 reviews

“Beware of the Bikes”

This is a very pretty property with a lovely beach. The villas are very nice and were perfect for a group of friends celebrating our 40th birthday. Unfortunately, the bikes don't work well and the resort doesn't offer bike helmets, which led to a very serious accident during my stay. My friend and I were riding back from the beach... More

7 Thank 323melissa77

Mcmath8

4 hotel reviews

3 helpful votes

“Honeymoon stay ”

Reviewed 1 week ago via mobile

We stayed at the banyan tree for our honeymoon, the service we received was absolutely fantastic nothing was ever too much trouble. From the moment we woke up and had breakfast arturo with his infectious smile, greeted us most mornings and ensured everything we could possibly want was catered for. We ordered the in villa BBQ which is a must... More

2 Thank Mcmath8

Previous Next

1 2 3 4 5 6 … 145

0.8 mi away Fairmont Mayakoba #10 of 210 in Playa del Carmen 2,985 reviews	0.6 mi away Rosewood Mayakoba #1 of 210 in Playa del Carmen 1,402 reviews	0.5 mi away Grand Velas Riviera Maya #2 of 210 in Playa del Carmen 2,489 reviews
Show Prices	Show Prices	Show Prices
6.6 mi away Iberostar Grand Hotel Paraiso #1 of 11 in Playa Paraiso 5,202 reviews	4.5 mi away The Royal Playa del Carmen #14 of 210 in Playa del Carmen 13,917 reviews	5.4 mi away Secrets Maroma Beach Riviera Can... #2 of 5 in Playa Maroma 10,119 reviews
Show Prices	Show Prices	Show Prices

Banyan Tree Mayakoba Hotel, Riviera Maya/Playa del Carmen, Mexico

Banyan Tree Mayakoba

Rooms & rates for Banyan Tree Mayakoba

1,689 Reviews from our TripAdvisor Community

Explore similar hotels

Browse nearby

2,542 photos of this hotel

Traveler photos: See what travelers like you saw

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Management photos: Courtesy of the property manager

Near Banyan Tree Mayakoba

Amenities

Additional Information about Banyan Tree Mayakoba

Questions & Answers

See which rooms travelers prefer