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Banyan Tree Mayakoba

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1,649 Reviews from our TripAdvisor Community

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Showing 1,411: English reviews
San Mateo
1 review
5 of 5 stars Reviewed yesterday NEW

Banyan tree experience was excellent. Pristine beach, excellent customer attention. You don't really need to leave the property, resturants were eclectic. We are going back. The villas are clean, bikes are a treat. The staff was top notch.

Review collected in partnership with Banyan Tree

Helpful?
Thank M8005XRpatriciap
Glencoe
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed yesterday NEW

Great family trip to Banyan Tree. Was concerned with 3 young kids (10,8,4) that would not be kid-friendly enough. Concerns were partly justified, but the people at Banyan Tree were so incredible, it didn't matter. Kids club is tiny, but Moises & Jimena that worked there made it really fun for the kids - those two were incredible! Food is... More 

Review collected in partnership with Banyan Tree

Helpful?
Thank Rob F
New York
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The Banyan Tree Mayakoba came as a giant (and hugely positive) surprise. I know the Banyan Tree group from their Asian resorts so frankly I was a little skeptical about whether they could replicate the look, the feel, and most importantly the service levels one sees at high end Asian resorts. Here's the answer: yes, yes and a resounding yes.... More 

Helpful?
Thank Rtravel68
Southlake, Texas
Level Contributor
4 reviews
5 of 5 stars Reviewed 5 days ago NEW

Visually amazing and service that's out of this world. Not a single complaint or bad experience during a 4 day stay. Can't say enough about the place. Favorite restaurant was Tamarind, but Saffron ran it a very close second.

Helpful?
Thank jamie z
manhattan
Level Contributor
126 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This hotel was delightful. Upon entering the lobby you are greeted by a calming vibe and a host of gorgeous eastern inspired scents, from incense to aromatherapy. The hotel has an eco-friendly leaning and even offers eco-tours from the series of canals that are woven through the property affording guests a wonderful experience as if they are on safari. In... More 

Helpful?
Thank bookpublisher
Level Contributor
57 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

We went in April on our honeymoon. The hotel is out of this world, from the minute you step in till the moment you leave you are pampered. Everyone knows you by your name. The rooms are beautiful with a big enough pool. You get bikes with your room, to move around go to the beach. The food by the... More 

Helpful?
Thank Tranneta
Summit, New Jersey
Level Contributor
6 reviews
5 of 5 stars Reviewed 6 days ago NEW

We chose Banyan Tree Mayaakoba because of it's beautiful property and zen-like atmosphere for our honeymoon. We could not have made a better decision! The whole experience was amazing! The spa was spectacular and the Thai massage was one of the best we had ever had. The attention to detail in the villas's made the honeymoon special with rose petals... More 

Helpful?
Thank Travlbum2014
Plano, Texas
1 review
5 of 5 stars Reviewed 6 days ago NEW

We just returned from 4 days at Banyan Tree Mayakoba, traveling with a 15 months old baby. Everything here is simply unique and relaxing. We love the high ceiling room, the Mayan architecture throughout the resort and the friendly welcome from the host. The service is 5 star. Everyone was so attentive and cared for us, especially our son. We... More 

Helpful?
Thank janghonghwa
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

I just returned from five days at Banyan Tree Mayakoba. Although I only went to the spa once, I truly feel refreshed an renewed after staying here. It is a true “Sanctuary for the Senses,” as they say. This is not your typical hotel along Riviera Maya. As soon as I entered the Mayakoba complex, the car wound through the... More 

Helpful?
Thank mikepfoley
Mexico City, Mexico
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This hotel has everything, amazing food, amazing service, the best surroundings and unique identity. The villas are simply unique, your very own pool and place to relax, huge bathroom and incredible bedroom. If you are in the area come and see the property, then, you will have a little glimpse of paradise. Can't wait to go back!

Helpful?
Thank Jkjkmex
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Spa
  • Bar/Lounge
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Golf course
  • Tennis Court
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Banyan Tree Mayakoba is a site of almost mythical beauty. It flawlessly blends elegance and nature, taking the Caribbean lifestyle to an unprecedented new height. A breathtaking getaway for relaxation, rejuvenation, romance and world-class dining, it is also the region's most sustainable five-star resort. With its revitalized culinary concepts, Thai-inspired therapies at the Banyan Tree Spa, 14 event-venues and the Greg Norman signature 18- hole El Camaleon golf course, home to the PGA Tour Mayakoba Classic, the resort raises the bar for premium leisure options and event planning. Perfect for private getaways, family trips and group events, the Banyan Tree Mayakoba offers 118 villas, ranging from romantic Bliss and Serenity Pool Villas to Family Residences and Ocean Front Villas. All include outdoor areas with private pools and terraces. Inspired by the interior courtyards of houses in the Far East, each villa is discreetly built to blend with the landscape, integrating the interiors and their idyllic surroundings. East meets West in every subtle detail, from the fragrance of flowers encircling your villa, to the softness of a kimono, fine linens and essential oils on your skin. Here, even world-weary guests discover the eloquence of tranquility. ... more   less 

Additional Information about Banyan Tree Mayakoba

Address: Carretera Federal Chetumal - Pto. Juarez Km. 298, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $541 - $1,533 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Banyan Tree Mayakoba 5*
Number of rooms: 118
Reservation Options:
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Also Known As:
Banyan Tree Mayakoba Hotel Playa Del Carmen
Banyan Tree Mayakoba Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#4 Spa Hotel in Playa del Carmen
#5 Luxury Hotel in Playa del Carmen
#5 On the Beach Hotel in Playa del Carmen
#7 Business Hotel in Playa del Carmen
#8 Romantic Hotel in Playa del Carmen
#16 Family Hotel in Playa del Carmen
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