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    Banyan Tree Mayakoba

    Carretera Federal Chetumal - Pto. Juarez Km. 298, Playa del Carmen 77710, Mexico
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    8/6/2017 8/7/2017
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    $668$689
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    Traveler (2146)
    Room & Suite (1027)
    Pool & Beach (352)
    The Royal Playa del Carmen
    15,898 reviews
    #11 of 209 hotels in Playa del Carmen
     
    Grand Velas Riviera Maya
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    Royal Hideaway Playacar
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    Iberostar Grand Hotel Paraiso
    5,832 reviews
    #1 of 11 hotels in Playa Paraiso
     
    Overview
    • Excellent85%
    • Very good10%
    • Average3%
    • Poor1%
    • Terrible1%
    Travelers talk about
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness center
    Concierge
    Spa
    Wheelchair access
    Business Center
    Golf course
    Dry Cleaning
    Tennis Court
    Rooftop Terrace
    Butler Service
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
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    The Royal Playa del Carmen
    15,898 reviews
    #11 of 209 hotels in Playa del Carmen
     
    Grand Velas Riviera Maya
    3,131 reviews
    #2 of 209 hotels in Playa del Carmen
     
    Royal Hideaway Playacar
    4,133 reviews
    #33 of 209 hotels in Playa del Carmen
     
    Iberostar Grand Hotel Paraiso
    5,832 reviews
    #1 of 11 hotels in Playa Paraiso
     
    Rooms
    Aug 6Aug 7
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (2,051)
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    1 - 5 of 1,742 reviews

    Reviewed 2 days ago

    My wife and stayed at the resort for 6 days in July 2017. When we arrived we were met by our hostess Gena. She explained the check-in process and escorted us to La Copa Bar where we grabbed a quick bite. Gena asked if we...More

    Thank Gil R
    Reviewed 2 days ago via mobile

    I am well travelled, but don't review often. This resort certainly exceeded my already high expectations. Wonderful villa. Truly exceptional service. Fantastic restaurants. Pros: 1. The Villa. Great design. Great amenities. Swim up private pool was great. Outdoor space was very relaxing. The layout created...More

    Thank Suresh G
    Reviewed 3 days ago

    I've stayed at a lot of lovely places but none ever had the attention to detail and service like this resort. It is absolutely lovely! The villas are so amazing and spacious. My friends and i shared a 3br Villa. The pool on the roof...More

    Thank Michele B
    Reviewed 5 days ago via mobile

    We have had the pleasure of staying at the Banyan Tree Mayakoba for the past four days. We could not stop commenting how impeccable and attentive the staff and general service has been. Ivan, Marcus and Alejandro at the beach club were incredibly hospitable and...More

    Thank Andrew J
    Response from GM_Peter_Hechler, General Manager at Banyan Tree MayakobaResponded 4 days ago

    Dear Andrew J, Thank you for taking time to post your review about our resort. We are happy that you enjoyed your stay and share your experience with others. We are looking forward to welcome you back at Banyan Tree in the future. Kind regards,...More

    Reviewed 5 days ago

    My husband and I came to Banyan Tree for a wedding that was held there. We had never been to Mexico before and had never stayed an a Banyan Tree. We were so incredibly impressed by this place. When you first arrive, they personally greet...More

    Thank MG W
    Response from GM_Peter_Hechler, General Manager at Banyan Tree MayakobaResponded 4 days ago

    Dear MG W, Thank you very much for your detailed review, It is indeed a pleasure to receive such a nice review highlighting our, facilities, services and most of all, our staff professionalism and kindness. We do our very best to ensure our guests are...More

    The Royal Playa del Carmen
    15,898 reviews
    #11 of 209 hotels in Playa del Carmen
     
    Grand Velas Riviera Maya
    3,131 reviews
    #2 of 209 hotels in Playa del Carmen
     
    Royal Hideaway Playacar
    4,133 reviews
    #33 of 209 hotels in Playa del Carmen
     
    Iberostar Grand Hotel Paraiso
    5,832 reviews
    #1 of 11 hotels in Playa Paraiso
     
    About
    Awards & Recognition
    Travelers' Choice2017 Winner
    GreenLeadersPlatinum level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Free Parking
    • Fitness Center with Gym / Workout Room
    • Restaurant
    • Beachfront
    • Spa
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Center with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Fitness Center with Gym / Workout Room
    • Restaurant
    • Spa
    • Bar/Lounge
    • Hot Tub
    • Golf course
    • Tennis Court
    Details
    • Price range
    • $556 - $1,311 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Green Hotel in Playa del Carmen
    • #3 Spa Hotel in Playa del Carmen
    • #3 On the Beach Hotel in Playa del Carmen
    • #3 Luxury Hotel in Playa del Carmen
    • #8 Romantic Hotel in Playa del Carmen
    • #16 Family Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 118
    • Reservation Options
    • TripAdvisor is proud to partner with Preferred Hotels, Hotels.com, Expedia, Booking.com, Orbitz, Sabre Hospitality Solutions, Travelocity, Cheap Tickets, Hotwire, HotelsforEveryone, getaroom.com, TripOnline SA, Cancelon, HotelQuickly, Evoline ltd and HRS so you can book your Banyan Tree Mayakoba reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Banyan Tree Mayakoba Hotel Playa Del Carmen ,
    • Banyan Tree Mayakoba Riviera Maya/Playa Del Carmen, Mexico
    Add Photo Photos
    Traveler (2146)
    Room & Suite (1027)
    Pool & Beach (352)
    Dining (288)
    Hotel & Grounds (1390)
    Bathroom (86)
    Family and Play Areas (32)
    Business Center & Event Rooms (22)
    Nearby
    Grand Velas Riviera Maya
    3,131 reviews
    .70 miles away
     
    Royal Hideaway Playacar
    4,133 reviews
    6.43 miles away
     
    The Royal Playa del Carmen
    15,898 reviews
    4.47 miles away
     
    Iberostar Grand Hotel Paraiso
    5,832 reviews
    6.65 miles away
     
    Nearby Restaurants
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    Azul Restaurante
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Maribel N
    July 18, 2017|
    Answer Show all 2 answers
    Response from GM_Peter_Hechler | Property representative |
    Dear Maribel N, Banyan Tree Mayakoba is perfect for a romantic escapade, we offer celebration packages such as Anniversary , that include spa treatments, dinner, and other unique experiences. Saffron restaurant is a must... More
    1
    Vote
    Google Translation
    Karina W
    June 26, 2017|
    Answer
    Response from GM_Peter_Hechler | Property representative |
    Dear Karina W, We recommend to book your dinner and spa appointments in advance. We have a dedicated Experience Concierge who will be in touch before your arrival to assist you with your bookings and suggest the best... More
    0
    Votes
    Google Translation
    jmbasaure
    June 22, 2017|
    Answer Show all 2 answers
    Response from GM_Peter_Hechler | Property representative |
    Dear jmbasaure, June marks the start of the summer season in Playa del Carmen, Mexico, and the temperatures are warm at this time of year. Summer is also the rainy season, despite this, the days are still long and filled... More
    0
    Votes
    Google Translation
    Room Tips
    "Splurge on a Serenity Pool. The in-room hot tub and pool cabana are worth it."
    Read review
    "I am pretty sure that there isn't a bad room at this resort."
    Read review
    "Rooms are peaceful and there is always something to do if you prefer to go out"
    Read review
    "Book with Amex platinum for room upgrade, late checkout, 4th night free, and complementary buffet breakfast."
    Read review
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