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Banyan Tree Mayakoba

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Room & Suite (1133)
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Overview
  • Excellent86%
  • Very good9%
  • Average3%
  • Poor1%
  • Terrible1%
Travelers talk about
“private pool”(223 reviews)
“outdoor bathtub”(65 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5 Star Hotel
All hotel details
Offers from Banyan Tree Mayakoba
Special Price: 30% off room rate
Offers from Banyan Tree Mayakoba
Special Price: 30% off room rate
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Rooms
Apr 29Apr 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,303)
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1,949 results
Traveler rating
1,644
199
73
22
11
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1,644
199
73
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1 - 5 of 1,949 reviews
Reviewed 3 days ago

I go to vacation resorts for the promise, I return for the service. Banyan Tree, Mayakoba affords consistant stellar service. Service coupled with 5 star accomodations, food, and the beach and water of the Riviera Maya insure my return over and over again.

Review collected in partnership with this hotel
Thank donguggenheim
Response from GM_Peter_Hechler, Director General at Banyan Tree MayakobaResponded today

Dear donguggenheim, Thank you for your glowing feedback. It's great to know that you enjoyed your experiences in our Sanctuary for the Senses. Again many thanks and I hope to see you very soon at Banyan Tree Mayakoba. Kind Regards Peter Hechler General Manager gm-mayakoba@banyantree.com

Hotel's Favorite
Reviewed February 17, 2018 via mobile

My wife and I visited Banyan Tree for a six day getaway. We were celebrating birthdays and a milestone anniversary. We weren’t sure what to expect when we booked the trip since we have never stayed in a resort quite like this but we wanted...More

2  Thank NoahTrop
Response from GM_Peter_Hechler, Director General at Banyan Tree MayakobaResponded February 20, 2018

Dear NoahTrop, Thank you very much for your detailed review, It is indeed a pleasure to receive such a nice review highlighting our, facilities, services and most of all, our staff professionalism and kindness. We do our very best to ensure our guests are taken...More

Reviewed 3 days ago via mobile

This is the most amazing hotel I’ve ever visited. The landscapes, rooms, lobby, etc are simply breathtaking, and the service from all of the personnel is extraordinary. I would recommend it any time to any one and would encourage everyone with the chance to visit...More

Thank Juan Carlos S
Response from GM_Peter_Hechler, Director General at Banyan Tree MayakobaResponded today

Dear Juan Carlos, Thank you for your brief review, I truly appreciate your comments. It was a pleasure to host your holiday at Banyan Tree Mayakoba and I hope that you will return again in the near future. Kind Regards Peter Hechler General Manager gm-mayakoba@banyantree.com

Reviewed 3 days ago via mobile

This was another amazing vacation at Banyan Tree! It just keeps getting better and better!! The home we stayed in was gorgeous, the service from stepping out of our cab until we departed exceeded my expectations. We loved the food at their signature Thai restaurant...More

1  Thank enchiladaqueen23
Response from GM_Peter_Hechler, Director General at Banyan Tree MayakobaResponded today

Dear enchiladaqueen23, Many thanks for your review and I’m very happy to know that we, here at Banyan Tree Mayakoba were able to provide you with an excellent vacation experience. We look forward to your next visit and we wait for you with open arms...More

Reviewed 4 days ago via mobile

As soon as you arrived you travel to Asia, service espectacular, the rooms so big with you're own heated pool, is quite expensive but whorty, my kids enjoy every minute, saffron restaurant so good Thai food.More

Thank plaz
Response from GM_Peter_Hechler, Director General at Banyan Tree MayakobaResponded today

Dear Plaz, Many thanks for sharing your experiences with future travelers, I enjoyed reading your feedback and I’m happy you had a great vacation at Banyan Tree Mayakoba. Again, thank you for choosing Banyan Tree Mayakoba for this vacation and we hope to share many...More

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About
Awards & Recognition
Travelers' Choice2018 Winner
GreenLeaders Platinum level
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Restaurant
Beachfront
Spa
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Center with Gym / Workout Room
Restaurant
Spa
Bar/Lounge
Hot Tub
Golf course
Tennis Court
Heated pool
Adult pool
Outdoor pool
Details
Price range
$570 - $2,045 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Playa del Carmen
#2 On the Beach Hotel in Playa del Carmen
#2 Spa Hotel in Playa del Carmen
#3 Luxury Hotel in Playa del Carmen
#8 Romantic Hotel in Playa del Carmen
#11 Family Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
$570 - $2,045 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Playa del Carmen
#2 On the Beach Hotel in Playa del Carmen
#2 Spa Hotel in Playa del Carmen
#3 Luxury Hotel in Playa del Carmen
#8 Romantic Hotel in Playa del Carmen
#11 Family Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Add Photo Photos
Traveler (2363)
Room & Suite (1133)
Pool & Beach (449)
Dining (297)
Amenities (60)
Family and Play Areas (32)
Business Center & Event Rooms (22)
Questions & Answers
Ask a question
Liz W
April 8, 2018|
AnswerShow all 3 answers
Response from SallyW8899 | Reviewed this property |
Not walkable. You can get a golf buggy to take you back and forth. They’ll pick you up at your villa. About a 5-7 minute ride. Or you can take one of the boats from the lobby. I would say 2 of the 3 restaurants are... More
0
Votes
angeliabarber
February 11, 2018|
Answer
Response from Taupa | Reviewed this property |
I am so sorry that I can't answer any of your questions. The resort is in the best position. This is one of the most amazing resorts I've been to.
0
Votes
Marta D
January 10, 2018|
AnswerShow all 2 answers
Response from GM_Peter_Hechler | Property representative |
Dear Marta D, Thank you very much for your interest in Banyan Tree Mayakoba. Resort is not all inclusive. Enjoy meal plans for an additional cost. Kind regards, Peter Hechler General Manager
1
Vote
Google Translation
Room Tips
"The three bedroom suite near the main complex was less expensive than the two bedroom oceanfront ."
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"Highly Recommend the villas with the pools"
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"We were in villa 801 in a 2 bedroom beachside lagoon villa and it was exceptional. Beachside is best."
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"Family Villas are great as they have interconnecting rooms. Beachfront villas have keyed entry for each room."
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