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    Banyan Tree Mayakoba

    Carretera Federal Chetumal - Pto. Juarez Km. 298, Playa del Carmen 77710, Mexico
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    1 room, 2 adults, 0 children
     36 people are viewing this hotel
    $569
    $552
    SAVE $17
    $569
    $569
    Traveler (2231)
    Room & Suite (1033)
    Storyboard
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    Overview
    • Excellent85%
    • Very good10%
    • Average3%
    • Poor1%
    • Terrible1%
    Travelers talk about
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Rooftop Bar
    Fitness center
    Concierge
    Spa
    Wheelchair access
    Business Center
    Golf course
    Dry Cleaning
    Tennis Court
    Rooftop Terrace
    Butler Service
    Self-Serve Laundry
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Offers from Banyan Tree Mayakoba
    Offers & Announcements: Get $60 USD Spa Credit!
    Hotel deals
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    Grand Velas Riviera Maya
    3,245 reviews
    #3 of 211 hotels in Playa del Carmen
     
    Fairmont Mayakoba
    4,134 reviews
    #9 of 211 hotels in Playa del Carmen
     
    Blue Diamond Luxury Boutique Hotel
    1,458 reviews
    #38 of 211 hotels in Playa del Carmen
     
    Secrets Capri Riviera Cancun
    9,768 reviews
    #43 of 211 hotels in Playa del Carmen
     
    Rooms
    Oct 29Oct 30
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (2,130)
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    1 - 5 of 1,805 reviews

    Reviewed 2 days ago

    Truly perfect. Read all the reviews before hand and although I knew it was going to be nice, It over delivered. The rooms are unreal. The staff couldn't be nicer. Its set in a jungle and reminded my wife and I of being in Thailand....More

    Thank CYoung1410
    Hotel's Favorite
    Reviewed 1 week ago

    We were nervous about returning to BTM again because we had such a wonderful time last year and thought it couldn't be topped. We're so glad we returned because it was even better this year! The facilities and villas are exceptional but what truly makes...More

    Review collected in partnership with Banyan Tree
    Thank samg32015
    Response from GM_Peter_Hechler, General Manager at Banyan Tree MayakobaResponded 1 week ago

    Dear samg32015, It is indeed a pleasure to receive such a nice review. I'm very proud of each and every employee at Banyan Tree Mayakoba and will share your comments with all. There is no better reward than to receive such comments from our guests;...More

    Reviewed 4 days ago

    The property is amazing, you can't go wrong with having your own private villa with a pool. All the staff are extremely nice and make you feel right at home. The beach area is gorgeous and not over crowded, and the day beds will put...More

    Review collected in partnership with Banyan Tree
    Thank Jessica H
    Response from GM_Peter_Hechler, General Manager at Banyan Tree MayakobaResponded 3 days ago

    Dear Jessica H, Thank you for your positive comments. Hoping to be able and welcome you back soon, please receive our warmest regards, Peter Hechler General Manager gm-mayakoba@banyantree.com

    Reviewed 4 days ago

    Excellent hotel everyone is very friendly and trying very hard to please,the spa is outstanding The restaurants and the Spa are very expensive ( Higher then New York City) I Very highly recommend this hotel

    Review collected in partnership with Banyan Tree
    Thank thomasnS6806BD
    Response from GM_Peter_Hechler, General Manager at Banyan Tree MayakobaResponded 3 days ago

    Dear thomasnS6806BD, Thank you for your wonderful comment about your experience at our Sanctuary for the Senses. Hopefully we will have the opportunity to welcoming you back here at Banyan Tree Mayakoba. Kind Regards, Peter Hechler General Manager gm-mayakoba@banyantree.com

    Reviewed 6 days ago via mobile

    I can’t say enough about our anniversary trip to Banyan Tree Mayakoba. The staff —every one of them — went above and beyond to make our anniversary special the entire duration of the trip. We loved our serenity pool villa (upgraded thx to our Amex...More

    Thank Mkaplice
    Response from GM_Peter_Hechler, General Manager at Banyan Tree MayakobaResponded 5 days ago

    Dear Mkaplice, Thank you for your detailed review, I thoroughly enjoy reading your feedback. It is indeed a pleasure to receive such a nice review highlighting our facilities, services and most of all, our staff. We’re so glad that you enjoyed your anniversary at Banyan...More

    Grand Velas Riviera Maya
    3,245 reviews
    #3 of 211 hotels in Playa del Carmen
     
    Fairmont Mayakoba
    4,134 reviews
    #9 of 211 hotels in Playa del Carmen
     
    Blue Diamond Luxury Boutique Hotel
    1,458 reviews
    #38 of 211 hotels in Playa del Carmen
     
    Secrets Capri Riviera Cancun
    9,768 reviews
    #43 of 211 hotels in Playa del Carmen
     
    About
    Awards & Recognition
    Travelers' Choice2017 Winner
    GreenLeadersPlatinum level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Fitness Center with Gym / Workout Room
    • Restaurant
    • Beachfront
    • Spa
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Center with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Airport Transportation
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Meeting Rooms
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Minibar
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Center with Gym / Workout Room
    • Restaurant
    • Spa
    • Bar/Lounge
    • Hot Tub
    • Golf course
    • Tennis Court
    • Heated pool
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • $589 - $1,672 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Green Hotel in Playa del Carmen
    • #2 On the Beach Hotel in Playa del Carmen
    • #2 Spa Hotel in Playa del Carmen
    • #2 Luxury Hotel in Playa del Carmen
    • #8 Romantic Hotel in Playa del Carmen
    • #16 Family Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 122
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, seekda GmbH, Booking.com, Orbitz, Sabre Hospitality Solutions, Travelocity, Hotels.com, Hotwire, HotelsforEveryone, Cheap Tickets, Cancelon, HotelQuickly, Evoline ltd, TripOnline SA and getaroom.com so you can book your Banyan Tree Mayakoba reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Banyan Tree Mayakoba Hotel Playa Del Carmen ,
    • Banyan Tree Mayakoba Riviera Maya/Playa Del Carmen, Mexico
    Add Photo Photos
    Traveler (2231)
    Room & Suite (1033)
    Pool & Beach (366)
    Dining (290)
    Hotel & Grounds (1453)
    Bathroom (86)
    Family and Play Areas (32)
    Business Center & Event Rooms (22)
    Nearby
    Sponsored by:
    Secrets Capri Riviera Cancun
    9,768 reviews
    1.26 miles away
     
    Grand Velas Riviera Maya
    3,245 reviews
    .70 miles away
     
    Blue Diamond Luxury Boutique Hotel
    1,458 reviews
    1.02 miles away
     
    Fairmont Mayakoba
    4,134 reviews
    .30 miles away
     
    Nearby Restaurants
    Saffron
    277 reviews
    .08 miles away
    Piaf Restaurant
    104 reviews
    .65 miles away
    El Puerto
    132 reviews
    .24 miles away
    Restaurante Frida
    91 reviews
    .68 miles away
    Nearby Attractions
    Delphinus Riviera Maya
    813 reviews
    1.80 miles away
    Tres Rios Ecopark
    191 reviews
    1.98 miles away
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    Muyil
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    2.02 miles away
    Ask a question
    Questions & Answers
    Kristeeleigh
    October 8, 2017|
    Answer
    Response from GM_Peter_Hechler | Property representative |
    Dear Kristeeleigh, All villas constantly renovated, recently the Bliss Pool Villas with heating pool system , renovated details in pool and bathroom area as well. Kind Regards, Peter Hechler General Manager
    0
    Votes
    Google Translation
    Hillary P
    October 8, 2017|
    AnswerShow all 4 answers
    Response from GM_Peter_Hechler | Property representative |
    Dear Hillary P, All pools at Banyan Tree on all categories are heated. Kind regards, Peter Hechler General Manager
    0
    Votes
    Google Translation
    Room Tips
    "The in villa dining is great but be prepared they bring you a lot of food."
    Read review
    "The Bliss Pool Villa does not offer enough light for applying makeup."
    Read review
    "Rooms were beautiful and large - the essence of luxury - loved the pool and hammock for relaxing as well as..."
    Read review
    "Best to go in the off season, less expensive and you have the whole place to yourself."
    Read review
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