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10/30/2017 10/31/2017
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    Grand Velas Riviera Maya

    Carretera Cancun Tulum Km. 62, Playa del Carmen 77710, Mexico
    011 52 322 226 8689
    Hotel website
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    Lowest prices for your stay
    Oct 30 Oct 31
     79 people are viewing this hotel
    $1,102
    $811
    SAVE $291
    $975
    $1,102
    Traveler (2559)
    Pool & Beach (762)
    Storyboard
    Overview
    • Excellent83%
    • Very good12%
    • Average3%
    • Poor1%
    • Terrible1%
    Travelers talk about
    “sen lin” (200 reviews)
    “zen section” (148 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness center
    Concierge
    Spa
    Wheelchair access
    Business Center
    Dry Cleaning
    Kids Club
    Butler Service
    Housekeeping
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Offers from Grand Velas Riviera Maya
    Offers & Announcements: Package Deal
    Deals
    Oct 30Oct 31
    |
    1 room, 2 adults, 0 children
    • Check booking site for details
      $811
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    • Check booking site for details
      $975
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    • Check booking site for details
      $1,102
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    View all 20 deals
    Write a Review
    Reviews (3,245)
    There are newer reviews for Grand Velas Riviera Maya
    See the most recent reviews
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    1,311 - 1,315 of 2,467 reviews

    Reviewed December 6, 2014

    Our group of 14 (2 grandparents, 6 parents and 6 grandchildren, ages 8-18) just returned from our FIFTH stay at the Grand Velas Riviera Maya. Each year we expect the magic of this place to fade and each year we are more impressed than the...More

    3  Thank Susierodney
    Response from DirectorGVRM, Director General at Grand Velas Riviera MayaResponded December 9, 2014

    It is with great pleasure that I read your wonderful comments, describing the reasons that you have made Grand Velas your vacation residence for the fifth time. Before continuing my response to your kind words, I must say that on behalf of Oscar, Ignacio Rivera,...More

    Reviewed December 1, 2014

    We just spent a week at this glorious resort. We were celebrating our 50th anniversary with our children and 2 grandsons ages 4 and 7. The rooms are spacious and well appointed and the bathrooms are also wonderful especially the bath tub. The restaurants are...More

    3  Thank Pamela M
    Response from DirectorGVRM, Director General at Grand Velas Riviera MayaResponded December 9, 2014

    Congratulations Pamela on your golden wedding anniversary and our warm appreciation goes out to you for selecting Grand Velas to be your host, where your three generations of family could share in the celebrations. To be considered “the perfect family vacation” makes us very proud...More

    Reviewed November 30, 2014

    We have just returned to Canada at Lanoraie, from a 3 weeks stay at the Grand Velas Riviera Maya. Most resorts after a few years of operation tend to fall into a routine and regress. This is not the case of the Grand Velas. To...More

    2  Thank Qclanoraie
    Response from DirectorGVRM, Propietario at Grand Velas Riviera MayaResponded December 9, 2014

    It gives me great pride in saying that your words, insights and loyalty are received as one of the best gifts, prizes or awards that a luxury resort can receive and your distinguished knowledge on the finer things in life makes Grand Velas the perfect...More

    Reviewed November 29, 2014

    We stayed here with our three kids for Thanksgiving in the Ambassadors suites. We were excited about it since our prevoius stay in an all inclusive in Republic Dominican was fantastic. Unfortunately our stay at Grand Velas was really dissapoining!! The hotel was beatiful and...More

    4  Thank Elena G
    Response from DirectorGVRM, Propietario at Grand Velas Riviera MayaResponded December 9, 2014

    Thank you very much Elena for bringing to light certain areas that proved to be a disappointment for you. When I gain knowledge that one of my guest´s expectations is not met, I involve myself, because “lapses” such as these are not tolerable in any...More

    Reviewed November 24, 2014

    Our November 2014 visit to Grand Velas RM was our honeymoon, and our first all-inclusive. We were blown away! We arrived and were greeted right away with refreshing towels and sweet tea. We were asked to have a seat in the comfortable entry, and introduced...More

    1  Thank AprilinMichigan
    Response from DirectorGVRM, Director General at Grand Velas Riviera MayaResponded December 2, 2014

    Congratulations April on your recent wedding celebration and hearty a thank you to you and your husband for selecting Grand Velas as the setting in which to chime in your loving future as a couple. I am pleased that upon your arrival my team of...More

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    About
    Awards & Recognition
    Travelers' Choice2017 Winner
    GreenLeadersPlatinum level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Beachfront
    • Free Parking
    • Fitness Center with Gym / Workout Room
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Business Center with Internet Access
    • Room Service
    • Meeting Rooms
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Airport Transportation
    • Breakfast included
    • Things to do
    • Pool
    • Fitness Center with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Heated pool
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • $753 - $1,907 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Green Hotel in Playa del Carmen
    • #2 Top resorts Hotel in Playa del Carmen
    • #3 On the Beach Hotel in Playa del Carmen
    • #3 Luxury Hotel in Playa del Carmen
    • #3 Spa Hotel in Playa del Carmen
    • #17 Romantic Hotel in Playa del Carmen
    • #23 Family Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 493
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Orbitz, Priceline, Hotwire, Travelocity, Cheap Tickets, Evoline ltd, TripOnline SA, Cancelon, HotelsforEveryone and getaroom.com so you can book your Grand Velas Riviera Maya reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Grand Velas All Suites And Spa Resort, Riviera Maya ,
    • Grand Velas All Suites & Spa Resort, Riviera Maya Hotel Playa Del Carmen ,
    • Grand Velas Hotel Riviera Maya ,
    • Grand Velas Riviera Maya Playa Del Carmen, Mexico
    Add Photo Photos
    Traveler (2559)
    Pool & Beach (762)
    Room & Suite (741)
    Dining (358)
    Hotel & Grounds (1507)
    Bathroom (33)
    Family and Play Areas (20)
    Business Center & Event Rooms (18)
    Nearby
    Banyan Tree Mayakoba
    2,128 reviews
    .70 miles away
     
    Viceroy Riviera Maya
    1,159 reviews
    .92 miles away
     
    Azul Beach Resort The Fives Playa Del Carmen
    6,641 reviews
    .97 miles away
     
    Fairmont Mayakoba
    4,134 reviews
    .82 miles away
     
    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Shannontara
    October 9, 2017|
    AnswerShow all 2 answers
    Response from DirectorGVRM1 | Property representative |
    Hello Shannon; Our resorts has different bars with different schedule. Starting at Grand Class our Bistro Bar opening during the day and Sky bar opening for the evening. Piano bar and Karaoke bar situated at the Ambassador... More
    1
    Vote
    Shannontara
    October 9, 2017|
    AnswerShow all 2 answers
    Response from DirectorGVRM1 | Property representative |
    Hello ShannonTara; Greetings form sunny Mexico. Thank you for you interest in our resorts. We have three different ambiances in which you can relax and indulge you and your husband. Zen its immersed in the natural beauty of... More
    0
    Votes
    Amaddbead
    October 8, 2017|
    Answer
    Response from DirectorGVRM1 | Property representative |
    Hola ! Greetings from sunny Mayan Riviera, thank you for contacting us. We have options for everybody. Breakfast & Lunch we don't have a dress code as long as you are covered, for dinner we have 6 of our 8 Restaurants which... More
    0
    Votes
    Google Translation
    Room Tips
    "In Ambassador we like the rooms closer to the Gym"
    Read review
    "Zen and adult only sections are quietest. Family friendly section was "active"."
    Read review
    "Recommend Zen, Ambassador and Grand Class. Grand Class rooms on fourth and third floor are the best. All..."
    Read review
    "The room is bigger than I expected!!! You have a lot of space to spread out and enjoy 😊"
    Read review
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