We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Sponsored by:
7/30/2017 7/31/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Grand Velas Riviera Maya

    Carretera Cancun Tulum Km. 62 | Riviera Maya, Playa del Carmen 77710, Mexico
    Hotel website
    Save
    Best prices for your stay
    7/30/2017 7/31/2017
    $1,160
    $721
    SAVE $439
    $1,160
    $717
    SAVE $443
    $1,160
    Traveler (2455)
    Pool & Beach (737)
    Storyboard
    The Royal Playa del Carmen
    15,889 reviews
    #11 of 209 hotels in Playa del Carmen
     
    Royal Hideaway Playacar
    4,122 reviews
    #33 of 209 hotels in Playa del Carmen
     
    Iberostar Grand Hotel Paraiso
    5,826 reviews
    #1 of 11 hotels in Playa Paraiso
     
    Valentin Imperial Maya
    11,769 reviews
    #1 of 1 hotels in Playa del Secreto
     
    Overview
    • Excellent83%
    • Very good12%
    • Average3%
    • Poor1%
    • Terrible1%
    Travelers talk about
    “sen lin” (196 reviews)
    “zen section” (145 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness center
    Concierge
    Spa
    Wheelchair access
    Business Center
    Dry Cleaning
    Butler Service
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
    The Royal Playa del Carmen
    15,889 reviews
    #11 of 209 hotels in Playa del Carmen
     
    Royal Hideaway Playacar
    4,122 reviews
    #33 of 209 hotels in Playa del Carmen
     
    Iberostar Grand Hotel Paraiso
    5,826 reviews
    #1 of 11 hotels in Playa Paraiso
     
    Valentin Imperial Maya
    11,769 reviews
    #1 of 1 hotels in Playa del Secreto
     
    {"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"containerClass":null,"scriptFlags":null}
    Rooms
    Jul 30Jul 31
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 9 partner sites to see rooms from $717.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Playa del Carmen hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_IRG_RATE_VERIFICATION","IB_STREAMLINED_SELECTED_ROOM","IB_POST_BOOKING_LOGIN_US","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","MOB_BOOKING_EMAIL_AGREE_HIDE","CHILDREN_SEARCH","IB_EXPRESS_BOOK","IB_DW_INLINE_PASSWORD","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_REVIEW_BOOKING_BUTTON","IB_INLINE_ROOM_GRID","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_KIPLINGER_AWARD","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "16360fef83364ba492194c4803248a07", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":1204526,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[36457692],"additionalContentIds":[],"pollCount":0,"checkin":{"day":30,"month":7,"year":2017},"checkout":{"day":31,"month":7,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":717,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"16360fef83364ba492194c4803248a07","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":1160,"lowestMetaPrice":717,"additionalPartner":false,"highestMetaPriceDisplay":1160,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":1160,"lowestMetaPrice":717,"highestMetaPriceDisplay":1160,"hotelName":"Grand Velas Riviera Maya","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjE2MzYwZmVmODMzNjRiYTQ5MjE5NGM0ODAzMjQ4YTA3IiwiQUlLIjoiN2YwOTE4ODVhZjY3NDQ1OGExZGVhMzhkNzFlMmMxNzIifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "07/30/2017", "checkOut": "07/31/2017", "lowestPrice": "$717", "hasDates": true, "hacComplete": true, "contentIdMappings": {"36457692":"BookingCom","68969932":"CancelonIB","65719597":"Hotwire","71622846":"IB_TravelClickDS_1F1TuYDN"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"widget":{"name":"ibex_room_grid_hsx","moduleList":["handlers","tracking"],"template":"ibex_room_grid_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"containerClass":null,"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"widget":{"name":"ibex_mismatch_message","moduleList":["handler"],"template":"ibex_mismatch_message__widget","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"containerClass":null,"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"widget":{"name":"ibex_room_grid_row_hsx","moduleList":[],"template":"ibex_room_grid_row_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"containerClass":null,"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Reviews (3,127)
    Traveler rating
    Traveler type
    Time of year
    Language
    • More languages
    There are newer reviews for Grand Velas Riviera Maya
    See the most recent reviews

    11 - 15 of 2,395 reviews

    Reviewed 4 days ago

    This is the best resort I have ever been to. The staff is amazing and very attentive, the food was fabulous whether it's from a restaurant, room service, or the pool/beach, and the grounds are gorgeous. I can't wait to plan another trip here.More

    Review collected in partnership with this hotel
    Thank AreshaJones
    Response from DirectorGVRM1, Director General at Grand Velas Riviera MayaResponded yesterday

    It is a true pleasure for us Ms. Jones, to have inspired such wonderful feelings and expressions on this, your first taste of Grand Velas. My chefs will appreciate, very much, your comments on the "fabulous" dishes that they offer in all areas of the...More

    Reviewed 4 days ago

    Excellent service, food and activities. Restaurants are great. Luca was our favorite - especially when the saxophonist played the theme from The Godfather. My 9 and 13 year old daughters had a great time. My husband and I couldn't have been happier.More

    Review collected in partnership with this hotel
    Thank Nazan A
    Response from DirectorGVRM1, Director General at Grand Velas Riviera MayaResponded yesterday

    As a team, we are very proud of the dining venues that we have created. Each one, with their unique theme, menu, ambiance, and of course, charm. Ambiance and charm are two ingredients that are no less important than our dishes or service. All these...More

    Reviewed 4 days ago via mobile

    2nd time here. Overall very good and service hard to beat. Pool service was quicker than most. Higher quality food than most resorts and especially all inclusive. The three fancy restaurant experiences were incredible. Floor concierge on our floor was not as good as others....More

    Thank ksbill83
    Response from DirectorGVRM1, Director General at Grand Velas Riviera MayaResponded yesterday

    Thank you very much for vacationing with us at Grand Velas and also for your firm recommendation of the resort to others. We truly appreciate your excellent comments on our overall service, and for your fine words on our dining venues. Please keep in mind...More

    Reviewed 4 days ago

    We spent seven nights at this property and it was incredible. The rooms were one of the largest rooms we have ever stayed in with all the best amenities. The bathroom/powder room area was magnificent. There was plenty of closet and drawer space throughout the...More

    Thank 2012CIA
    Response from DirectorGVRM1, Director General at Grand Velas Riviera MayaResponded 3 days ago

    For us, it was a pleasure to introduce you and your friends to our style and brand of luxury all-inclusive travel. Starting with your ample suite, I am thrilled that you found it to provide you with all the luxuries you would expect from a...More

    Reviewed 4 days ago

    We absolutely loved everything about Grand Velas! The resort is incredible, the people are friendly and welcoming, and the food was amazing. Would highly recommend to anyone! You could have a great trip just staying at the resort but there are a lot of fun...More

    Review collected in partnership with this hotel
    Thank jasnodgrass17
    Response from DirectorGVRM1, Director General at Grand Velas Riviera MayaResponded 3 days ago

    Thank you very much for selecting Grand Velas as the setting for your luxurious summer vacation. Your wonderful comments together with your firm recommendation to others truly demonstrate your great satisfaction on the entire experience. Thank you for sharing your joy with everybody on TripAdvisor....More

    The Royal Playa del Carmen
    15,889 reviews
    #11 of 209 hotels in Playa del Carmen
     
    Royal Hideaway Playacar
    4,122 reviews
    #33 of 209 hotels in Playa del Carmen
     
    Iberostar Grand Hotel Paraiso
    5,826 reviews
    #1 of 11 hotels in Playa Paraiso
     
    Valentin Imperial Maya
    11,769 reviews
    #1 of 1 hotels in Playa del Secreto
     
    About
    Awards & Recognition
    Travelers' Choice2017 Winner
    GreenLeadersPlatinum level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Beachfront
    • Free Parking
    • Spa
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Breakfast included
    • Fitness Center with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Meeting Rooms
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room Service
    • Airport Transportation
    • Breakfast included
    • Business Center with Internet Access
    • Things to do
    • Pool
    • Spa
    • Hot Tub
    • Restaurant
    • Bar/Lounge
    • Fitness Center with Gym / Workout Room
    Details
    • Price range
    • $719 - $1,520 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Green Hotel in Playa del Carmen
    • #2 Luxury Hotel in Playa del Carmen
    • #2 Top resorts Hotel in Playa del Carmen
    • #2 Spa Hotel in Playa del Carmen
    • #2 On the Beach Hotel in Playa del Carmen
    • #17 Romantic Hotel in Playa del Carmen
    • #23 Family Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Family Rooms ,
    • Non-Smoking Rooms
    • Number of rooms
    • 493
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Booking.com, Expedia, Orbitz, Hotels.com, Travelocity, Cheap Tickets, Hotwire, Cancelon, TripOnline SA, getaroom.com, Evoline ltd and HotelQuickly so you can book your Grand Velas Riviera Maya reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Grand Velas All Suites & Spa Resort, Riviera Maya Hotel Playa Del Carmen ,
    • Grand Velas All Suites And Spa Resort, Riviera Maya ,
    • Grand Velas Hotel Riviera Maya ,
    • Grand Velas Riviera Maya Playa Del Carmen, Mexico
    Add Photo Photos
    Traveler (2455)
    Pool & Beach (737)
    Room & Suite (730)
    Dining (354)
    Hotel & Grounds (1440)
    Bathroom (30)
    Business Center & Event Rooms (18)
    Family and Play Areas (15)
    Nearby
    Valentin Imperial Maya
    11,769 reviews
    8.16 miles away
     
    Royal Hideaway Playacar
    4,122 reviews
    6.17 miles away
     
    The Royal Playa del Carmen
    15,889 reviews
    4.21 miles away
     
    Iberostar Grand Hotel Paraiso
    5,826 reviews
    6.91 miles away
     
    Nearby Restaurants
    Saffron
    260 reviews
    .63 miles away
    Coco's Cabanas
    164 reviews
    .88 miles away
    Piaf Restaurant
    96 reviews
    .10 miles away
    El Puerto
    115 reviews
    .91 miles away
    Nearby Attractions
    Delphinus Riviera Maya
    765 reviews
    2.32 miles away
    Playa Punta Esmeralda
    287 reviews
    2.50 miles away
    Arrendadora Turistica Noa
    7 reviews
    2.18 miles away
    Go Natural Explorers
    1,728 reviews
    2.72 miles away
    Ask a question
    Questions & Answers
    Kaviana
    July 15, 2017|
    Answer
    Response from DirectorGVRM1 | Property representative |
    Dear Kaviana. Greetings from sunny Mexico! Grand Velas Riviera Maya offers a 5 diamonds luxurious experience where accommodation goes further in relaxation and comfort in any of our 1,200 ft2 suites divided in three... More
    1
    Vote
    Anna I
    July 13, 2017|
    Answer Show all 2 answers
    Response from DirectorGVRM1 | Property representative |
    Dear Anna; Warmest greetings from Grand Velas Riviera Maya. The Kids Club program provides fun activities, such as movies, storytelling, drawing and painting, for young children from 5 to 12 years old. Our daily activities... More
    0
    Votes
    Kistie-Lee G
    July 13, 2017|
    Answer Show all 3 answers
    Response from DirectorGVRM1 | Property representative |
    Hello Kristie; greetings from beautiful Mexican Caribbean. Regarding your doubts we have three snack bars at the pool with service from 9 am to 7 pm serving different kind of dishes like guacamole, ceviche, sushi... More
    1
    Vote
    Room Tips
    "I booked Zen but chose Ambassador, Zen=quiet, Ambassador=pool/ocean/activities"
    Read review
    "The Zen building is less expensive and much more quiet. It is only a short shuttle ride to the main..."
    Read review
    "The room is beautiful and spacious but you don't spend much time in there because the resort is so great..."
    Read review
    "Next time we would like to stay in a room that has an ocean view versus the nature view."
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing