We just wrapped up our stay at Grand Velas Riviera Maya, our second Grand Velas adventure, and let me tell you - it was everything we hoped for and more! The real stars at Grand Velas are the food and hospitality. We’ve been to a bunch of all-inclusives before, but none of them even come close to the culinary excellence here. Every restaurant at Grand Velas knocks it out of the park, and the 24-hour room service? A total game-changer. Shoutouts to the Staff: A huge thumbs up to Daniel, our ace concierge, and Jose, who made our pool time extra special. It’s people like them who elevate the whole experience - they’re just so helpful and a joy to be around. Daniel was always available to help, and even had a doctor come help my husband who had a severe ear infection. Picture Perfect Memories: For the first time, we decided to go for the picture package, and wow, was it awesome! The photos turned out incredible, capturing our family memories in such a beautiful way. Definitely worth it and something we'd recommend if you want to bring home some professional snaps of your time here. I am sad to admit that I forgot our photographer's name, but I know it starts with an L and she's from Spain. She made the experience so fun and memorable. A Tale of Two Kids Clubs: Let’s talk kids clubs. We’ve seen the one in Grand Velas Puerto Vallarta, which was amazing. The Riviera Maya club is a bit different, split into two: one for the little ones (4-12 years) and another for teens. My boys, 6 and 9, had fun, but the younger kids' section felt a bit small and skewed towards the tots. It felt dated and carried a noticeable scent reminiscent of a nursery, which could perhaps be refreshed to enhance the overall ambiance. The teen club, though? Absolutely fantastic! Can’t wait for my kids to grow into that space. But Don't Sweat It: That being said, don’t let the kids club thing sway you from coming here. It’s just a tiny part of the whole awesome experience. Picking Your Tower: If you’re here for the hustle and bustle, the Ambassador tower is where it’s at. Want something quieter but still close to the action? Grand tower is your go-to. If you’re all about zen vibes and the spa, and don’t mind being a short drive from the beach, then the aptly named Zen tower is perfect. Beach Perfection: Big props for keeping the beach seaweed-free - a real challenge that they’ve aced compared to other spots we’ve visited in Riviera Maya. Overall Impressions: In a nutshell, Grand Velas Riviera Maya is an absolute winner. Whether it’s the fantastic food, stellar service, or just the overall vibe, this place nails it. Highly, highly recommend!. …
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