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    Grand Velas Riviera Maya

    Carretera Cancun Tulum Km. 62 | Riviera Maya, Playa del Carmen 77710, Mexico
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    Best prices for your stay
    7/30/2017 7/31/2017
    $1,160
    $717
    SAVE $443
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    $1,160
    Traveler (2455)
    Pool & Beach (737)
    Storyboard
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    Overview
    • Excellent83%
    • Very good12%
    • Average3%
    • Poor1%
    • Terrible1%
    Travelers talk about
    “sen lin” (196 reviews)
    “zen section” (145 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness center
    Concierge
    Spa
    Wheelchair access
    Business Center
    Dry Cleaning
    Butler Service
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
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    The Royal Playa del Carmen
    15,889 reviews
    #11 of 209 hotels in Playa del Carmen
     
    Iberostar Grand Hotel Paraiso
    5,829 reviews
    #1 of 11 hotels in Playa Paraiso
     
    Royal Hideaway Playacar
    4,126 reviews
    #33 of 209 hotels in Playa del Carmen
     
    Valentin Imperial Maya
    11,769 reviews
    #1 of 1 hotels in Playa del Secreto
     
    Rooms
    Jul 30Jul 31
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (3,127)
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    1 - 5 of 2,395 reviews

    Reviewed yesterday

    Our family truly enjoyed our week at Grand Velas Riviera Maya! We all agree that the resort was exceptional, the food was delicious, the weather was perfect, but most of all the staff made the week awesome! Carlos, the pool manager, along with Denato and...More

    Review collected in partnership with this hotel
    Thank Susan F
    Hotel's Favorite
    Reviewed May 29, 2017

    What a gem I recently found in Riviera Maya, Mexico - an absolute perfection in all-inclusive world of resorts. Having seen all kinds or properties worldwide - this one left me speechless, with the most excellent customer service not found anywhere. From servers and waiters...More

    Review collected in partnership with this hotel
    5  Thank Nelchik
    Response from DirectorGVRM1, Director General at Grand Velas Riviera MayaResponded June 1, 2017

    I cannot thank you enough for taking your personal time in expressing not only your enthusiastic satisfaction but also the refined detailing of our service and product. Your descriptive observations cover quite a few areas, all of which we are very proud of. But a...More

    Reviewed 2 days ago

    First of all special thanks to Raphael for all the events and special attention towards our children (9 and 12)! Also thanks to Jeremias for the tour of cocktails in the lounge, thanks to Taiday and Mosquito for the wonderful service at the pool! All...More

    1  Thank PVFans
    Response from DirectorGVRM1, Director General at Grand Velas Riviera MayaResponded yesterday

    Firstly, I would like to point out that we are the fortunate ones to have such a distinguished, fun loving family with us at Grand Velas Riviera Maya. As well-traveled, Grand Velas enthusiasts, your appreciation for luxury, all-inclusive vacationing is to be admired. Your experience...More

    Reviewed 3 days ago via mobile

    We stayed at the Grand Velas in the ambassador part of the hotel from July2-8. The hotel staff was extremely helpful and hospitable! ambassador was better and more family friendly part of the hotel. Our suit was a great size, with a beautiful ocean view....More

    Thank samiig26
    Response from DirectorGVRM1, Director General at Grand Velas Riviera MayaResponded yesterday

    It was our pleasure, and that of Marco, to have had the privilege of serving you and your children during your July holidays with us. As director, I can´t say enough about how proud I am of the dedicated efforts that Marco has put into...More

    Reviewed 3 days ago via mobile

    Had the great privilege of staying at this lovely resort as an awards trip through work. This is a first class, 5 star resort, that I would happily return to at my earliest opportunity. The staff is spectacular, the food is incredible, the beach is...More

    1  Thank Jamericana_Mama
    Response from DirectorGVRM1, Director General at Grand Velas Riviera MayaResponded yesterday

    We are very pleased to have made such a marvelous impression on you on this, your first time with us. Your wonderful words are inspiring, and your photo of the view from your suite truly demonstrates the "speechless" panorama that you enjoyed. Please know that...More

    The Royal Playa del Carmen
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    Royal Hideaway Playacar
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    Valentin Imperial Maya
    11,769 reviews
    #1 of 1 hotels in Playa del Secreto
     
    About
    Awards & Recognition
    Travelers' Choice2017 Winner
    GreenLeadersPlatinum level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Beachfront
    • Free Parking
    • Spa
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Breakfast included
    • Fitness Center with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Meeting Rooms
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room Service
    • Airport Transportation
    • Breakfast included
    • Business Center with Internet Access
    • Things to do
    • Pool
    • Spa
    • Hot Tub
    • Restaurant
    • Bar/Lounge
    • Fitness Center with Gym / Workout Room
    Details
    • Price range
    • $719 - $1,520 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Green Hotel in Playa del Carmen
    • #2 Spa Hotel in Playa del Carmen
    • #2 Luxury Hotel in Playa del Carmen
    • #2 On the Beach Hotel in Playa del Carmen
    • #2 Top resorts Hotel in Playa del Carmen
    • #17 Romantic Hotel in Playa del Carmen
    • #23 Family Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Family Rooms ,
    • Non-Smoking Rooms
    • Number of rooms
    • 493
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Orbitz, Expedia, BookIt.com, Hotels.com, Travelocity, Cheap Tickets, TripOnline SA, Hotwire, Cancelon, Evoline ltd, getaroom.com and HotelQuickly so you can book your Grand Velas Riviera Maya reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Grand Velas All Suites & Spa Resort, Riviera Maya Hotel Playa Del Carmen ,
    • Grand Velas All Suites And Spa Resort, Riviera Maya ,
    • Grand Velas Hotel Riviera Maya ,
    • Grand Velas Riviera Maya Playa Del Carmen, Mexico
    Add Photo Photos
    Traveler (2455)
    Pool & Beach (737)
    Room & Suite (730)
    Dining (354)
    Hotel & Grounds (1440)
    Bathroom (30)
    Business Center & Event Rooms (18)
    Family and Play Areas (15)
    Nearby
    Sponsored by:
    Valentin Imperial Maya
    11,769 reviews
    8.16 miles away
     
    Royal Hideaway Playacar
    4,126 reviews
    6.17 miles away
     
    The Royal Playa del Carmen
    15,889 reviews
    4.21 miles away
     
    Iberostar Grand Hotel Paraiso
    5,829 reviews
    6.91 miles away
     
    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Kaviana
    July 15, 2017|
    Answer
    Response from DirectorGVRM1 | Property representative |
    Dear Kaviana. Greetings from sunny Mexico! Grand Velas Riviera Maya offers a 5 diamonds luxurious experience where accommodation goes further in relaxation and comfort in any of our 1,200 ft2 suites divided in three... More
    1
    Vote
    Anna I
    July 13, 2017|
    Answer Show all 2 answers
    Response from DirectorGVRM1 | Property representative |
    Dear Anna; Warmest greetings from Grand Velas Riviera Maya. The Kids Club program provides fun activities, such as movies, storytelling, drawing and painting, for young children from 5 to 12 years old. Our daily activities... More
    0
    Votes
    Kistie-Lee G
    July 13, 2017|
    Answer Show all 3 answers
    Response from DirectorGVRM1 | Property representative |
    Hello Kristie; greetings from beautiful Mexican Caribbean. Regarding your doubts we have three snack bars at the pool with service from 9 am to 7 pm serving different kind of dishes like guacamole, ceviche, sushi... More
    1
    Vote
    Room Tips
    "I booked Zen but chose Ambassador, Zen=quiet, Ambassador=pool/ocean/activities"
    Read review
    "The Zen building is less expensive and much more quiet. It is only a short shuttle ride to the main..."
    Read review
    "The room is beautiful and spacious but you don't spend much time in there because the resort is so great..."
    Read review
    "Next time we would like to stay in a room that has an ocean view versus the nature view."
    Read review
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