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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
This is the best all inclusive option in Nuevo Vallarta. Service is exceptional, waiters bar members and activities staff are all very attentive of you at all times. Food was very delicious and didn’t taste like hotel food at all. Wines and alcoholic beverages are...More
I had high expectations for Grand Velas after having stayed at GV in Puerto Vallarta a few years back and this hotel exceeded what I expected. The service is impeccable. Spa is world class. Food is very good. I’d absolutely recommend Grand Velas Riviera Maya...More
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This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
3 Thank Greg A
Response from Rodolfo G, Director General at Grand Velas Riviera MayaResponded 5 weeks ago
Thank you, Greg, for seeing for yourself the high standards that we place on all of our resorts.
As a leading group of Mexican Resorts, our goal is to put forth a high-end consistency in all of our endeavors. And our commitment to providing only...More
I have been looking for a bar tender like Clemente for the last 6 years! He is one of the BEST bartenders we have ever had! He was working at the travel club bar and I wish that he always worked here!More
1 Thank kayleepoulsen08
Response from Rodolfo G, Director General at Grand Velas Riviera MayaResponded 1 week ago
Thank you, Ms. Poulson, for recognizing the expert efforts of this young man, Jose Clemente.
Unfortunately, I believe that your review was meant to be placed, and seen, on another business´ TripAdvisor profile, as he is not in the employ of our resort. However, based...More
When entering was a little confusing .but the room is so beautiful and comfy. I had the best time.its a big place.we went all over it the water is beautiful and the food is amazing the people working there were amazing. Friendly staff great shows.a...More
Thank Lanaia W
Response from Rodolfo G, Director General at Grand Velas Riviera MayaResponded 2 weeks ago
Thank you very much for deciding to vacation with us at Grand Velas, and also for sharing your glowing satisfaction with everyone in the TripAdvisor Community.
We are pleased that once you arrived and were driven through the winding paths that led to your selected...More
We stayed here for a work event. The hotel was amazing, we had an ocean suite with a plunge pool. The service was amazing and the room was beautiful. The mini bar was full stocked with good items. The restaurants were amazing and the food...More
Thank KamTM
Response from Rodolfo G, Director General at Grand Velas Riviera MayaResponded 2 weeks ago
Thank you so much, Kam, for sharing with us your joy along with some of the features of Grand Velas that stood out for you and your co-worker.
It is our vision to provide our valued guests with all the comforts and details that make...More
Response from Rodolfo G | Property representative |
Dear Saucyt75;
Thank you for choosing Grand Velas as a set up for your next vacation. We recently open Grand Class as family friendly ambiance, in order to please families who wish to enjoy oceanfront top luxury suites. The... More
Dear Saucyt75;
Thank you for choosing Grand Velas as a set up for your next vacation. We recently open Grand Class as family friendly ambiance, in order to please families who wish to enjoy oceanfront top luxury suites. The only restrictions for only adults in this ambiance would be the pool and beach area, Piaf, Cocina de autor and Bistro restaurants
Please, in order to follow up in your requests like dinner reservations, transportation, golf and tours information, contact the concierge team who gladly will help you.
Best regards.
Response from Rodolfo G | Property representative |
Dear Conchy G;
Warm greetings! Riviera Maya had been in a constant change due to different situations like global warming, pollution and Sargasso. As a hotel, we do a hard work to keep our beach clean and in the best... More
Dear Conchy G;
Warm greetings! Riviera Maya had been in a constant change due to different situations like global warming, pollution and Sargasso. As a hotel, we do a hard work to keep our beach clean and in the best condition for our dearest guests. Rest assured that your vacation will be an unforgettable experience.
Please feel free to contact our pre arrival concierge who gladly will help you for further inquiries.
Best regards.
Response from Rodolfo G | Property representative |
Hello and thank you for such an important and interesting question, and indeed dining specialty restaurants have a dress code which is Elegant-Casual (collared shirt, trousers and closed footwear for men; dresses, skirts, or... More
Hello and thank you for such an important and interesting question, and indeed dining specialty restaurants have a dress code which is Elegant-Casual (collared shirt, trousers and closed footwear for men; dresses, skirts, or evening trousers for women, therefore beach sandals, tank tops and shorts are not permitted.
I hope this answer your questions and we recommend to go ahead and make dinner reservations prior to your arrival with concierge.
Thank you again and best regards to Sicklerville.
