We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Sponsored by:
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Sponsored by:
8/6/2017 8/7/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Grand Velas Riviera Maya

    Carretera Cancun Tulum Km. 62 | Riviera Maya, Playa del Carmen 77710, Mexico
    Hotel website
    Save
    Best prices for your stay
    8/6/2017 8/7/2017
    $1,160
    $717
    SAVE $443
    $1,160
    $721
    SAVE $439
    $1,160
    Traveler (2463)
    Pool & Beach (738)
    Storyboard
    Iberostar Grand Hotel Paraiso
    5,834 reviews
    #1 of 11 hotels in Playa Paraiso
     
    Paradisus by Melia Playa Del Carmen La Esmeralda
    7,145 reviews
    #31 of 209 hotels in Playa del Carmen
     
    Paradisus by Melia Playa del Carmen La Perla
    8,551 reviews
    #23 of 209 hotels in Playa del Carmen
     
    Secrets Maroma Beach Riviera Cancun
    11,853 reviews
    #2 of 5 hotels in Playa Maroma
     
    Overview
    • Excellent83%
    • Very good12%
    • Average3%
    • Poor1%
    • Terrible1%
    Travelers talk about
    “sen lin” (196 reviews)
    “zen section” (145 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness center
    Concierge
    Spa
    Wheelchair access
    Business Center
    Dry Cleaning
    Butler Service
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
    {"containerClass":null,"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
    Iberostar Grand Hotel Paraiso
    5,834 reviews
    #1 of 11 hotels in Playa Paraiso
     
    Paradisus by Melia Playa Del Carmen La Esmeralda
    7,145 reviews
    #31 of 209 hotels in Playa del Carmen
     
    Paradisus by Melia Playa del Carmen La Perla
    8,551 reviews
    #23 of 209 hotels in Playa del Carmen
     
    Secrets Maroma Beach Riviera Cancun
    11,853 reviews
    #2 of 5 hotels in Playa Maroma
     
    Rooms
    Aug 6Aug 7
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 10 partner sites to see rooms from $717.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Playa del Carmen hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_IRG_RATE_VERIFICATION","IB_STREAMLINED_SELECTED_ROOM","IB_POST_BOOKING_LOGIN_US","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","MOB_BOOKING_EMAIL_AGREE_HIDE","CHILDREN_SEARCH","IB_EXPRESS_BOOK","IB_DW_INLINE_PASSWORD","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_REVIEW_BOOKING_BUTTON","IB_INLINE_ROOM_GRID","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_KIPLINGER_AWARD","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "9a0a31c1c9444ac894c1483579493fe8", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":1204526,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[36457692],"additionalContentIds":[],"pollCount":0,"checkin":{"day":6,"month":8,"year":2017},"checkout":{"day":7,"month":8,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":717,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"9a0a31c1c9444ac894c1483579493fe8","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":1160,"lowestMetaPrice":717,"additionalPartner":false,"highestMetaPriceDisplay":1160,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":1160,"lowestMetaPrice":717,"highestMetaPriceDisplay":1160,"hotelName":"Grand Velas Riviera Maya","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjlhMGEzMWMxYzk0NDRhYzg5NGMxNDgzNTc5NDkzZmU4IiwiQUlLIjoiNzA2ZGI5MmU0OTg2NGJhNTg5Zjc1M2M1YzgzMGYyNTgifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "08/06/2017", "checkOut": "08/07/2017", "lowestPrice": "$717", "hasDates": true, "hacComplete": true, "contentIdMappings": {"36457692":"BookingCom","65719597":"Hotwire","71622846":"IB_TravelClickDS_1F1TuYDN"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"widget":{"name":"ibex_room_grid_hsx","moduleList":["handlers","tracking"],"template":"ibex_room_grid_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"widget":{"name":"ibex_mismatch_message","moduleList":["handler"],"template":"ibex_mismatch_message__widget","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"widget":{"name":"ibex_room_grid_row_hsx","moduleList":[],"template":"ibex_room_grid_row_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Reviews (3,140)
    Traveler rating
    Traveler type
    Time of year
    Language
    • More languages

    1 - 5 of 2,405 reviews

    Reviewed today

    Amazing service, beautiful scenery, pleasant staff and very clean environment. Almost flawless resort. The only complaint is the beach area with too much seaweeds and rocks, unable to swim in the ocean

    Review collected in partnership with this hotel
    Thank raming285
    Hotel's Favorite
    Reviewed May 29, 2017

    What a gem I recently found in Riviera Maya, Mexico - an absolute perfection in all-inclusive world of resorts. Having seen all kinds or properties worldwide - this one left me speechless, with the most excellent customer service not found anywhere. From servers and waiters...More

    Review collected in partnership with this hotel
    5  Thank Nelchik
    Response from DirectorGVRM1, Director General at Grand Velas Riviera MayaResponded June 1, 2017

    I cannot thank you enough for taking your personal time in expressing not only your enthusiastic satisfaction but also the refined detailing of our service and product. Your descriptive observations cover quite a few areas, all of which we are very proud of. But a...More

    Reviewed today

    This is our 3rd time at the Grand Velas Riviera Maya. Beautiful, Beautiful resort!! We have stayed on both sides, the Amabasador/Grand and the Zen. Both wonderful!! The beaches are exquisit! The service is beyond 5 star and the staff is 10 stars!! The food...More

    Review collected in partnership with this hotel
    Thank K F
    Reviewed 2 days ago

    Excellent food, service and top shelf liquor. 3 lovely pools. Nice beach views. Poolside lobster tacos. Staff brings water bottles and an icebucket to every pool chair and Evian water to mist your face at the pool. Sashimi tuna, crab legs, lobster medallions and lamb...More

    Review collected in partnership with this hotel
    1  Thank jennah407
    Reviewed 3 days ago

    Wonderful resort with excellent service and food!! Donate was our CA Anna boy at the beach and did a wonderful job!!!! Carlos was Donatos manager and was super as well!! One of the top 3 resorts that my wife and I have traveled to!! We'll...More

    Review collected in partnership with this hotel
    1  Thank pdharrisii
    Iberostar Grand Hotel Paraiso
    5,834 reviews
    #1 of 11 hotels in Playa Paraiso
     
    Paradisus by Melia Playa Del Carmen La Esmeralda
    7,145 reviews
    #31 of 209 hotels in Playa del Carmen
     
    Paradisus by Melia Playa del Carmen La Perla
    8,551 reviews
    #23 of 209 hotels in Playa del Carmen
     
    Secrets Maroma Beach Riviera Cancun
    11,853 reviews
    #2 of 5 hotels in Playa Maroma
     
    About
    Awards & Recognition
    Travelers' Choice2017 Winner
    GreenLeadersPlatinum level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Beachfront
    • Free Parking
    • Spa
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Fitness Center with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Meeting Rooms
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room Service
    • Airport Transportation
    • Breakfast included
    • Business Center with Internet Access
    • Things to do
    • Pool
    • Spa
    • Hot Tub
    • Restaurant
    • Bar/Lounge
    • Fitness Center with Gym / Workout Room
    Details
    • Price range
    • $718 - $1,535 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Green Hotel in Playa del Carmen
    • #2 Top resorts Hotel in Playa del Carmen
    • #2 On the Beach Hotel in Playa del Carmen
    • #2 Spa Hotel in Playa del Carmen
    • #2 Luxury Hotel in Playa del Carmen
    • #17 Romantic Hotel in Playa del Carmen
    • #23 Family Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 493
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, BookIt.com, Expedia, Hotels.com, Orbitz, Travelocity, Agoda, Cheap Tickets, Hotwire, Cancelon, TripOnline SA, getaroom.com, Evoline ltd and HotelQuickly so you can book your Grand Velas Riviera Maya reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Grand Velas All Suites & Spa Resort, Riviera Maya Hotel Playa Del Carmen ,
    • Grand Velas All Suites And Spa Resort, Riviera Maya ,
    • Grand Velas Hotel Riviera Maya ,
    • Grand Velas Riviera Maya Playa Del Carmen, Mexico
    Add Photo Photos
    Traveler (2463)
    Pool & Beach (738)
    Room & Suite (730)
    Dining (354)
    Hotel & Grounds (1446)
    Bathroom (30)
    Business Center & Event Rooms (18)
    Family and Play Areas (16)
    Nearby
    Sponsored by:
    Grand Sunset Princess All Suites Resort
    8,797 reviews
    .60 miles away
     
    Banyan Tree Mayakoba
    2,057 reviews
    .70 miles away
     
    Family Club at Grand Riviera Princess
    450 reviews
    .61 miles away
     
    Petit Lafitte
    1,531 reviews
    .82 miles away
     
    Nearby Restaurants
    Saffron
    264 reviews
    .63 miles away
    Coco's Cabanas
    164 reviews
    .88 miles away
    Piaf Restaurant
    96 reviews
    .10 miles away
    El Puerto
    116 reviews
    .91 miles away
    Nearby Attractions
    Delphinus Riviera Maya
    770 reviews
    2.32 miles away
    Playa Punta Esmeralda
    287 reviews
    2.50 miles away
    Arrendadora Turistica Noa
    7 reviews
    2.18 miles away
    Go Natural Explorers
    1,738 reviews
    2.72 miles away
    Ask a question
    Questions & Answers
    cchou0001
    July 24, 2017|
    AnswerShow all 2 answers
    Response from DirectorGVRM1 | Property representative |
    Dear cchou0001. I would like to thank you for your preference, we do count with a Luxury private transportation for the cost you mentioned and previously arranged. Even so the airport has different transportation companies... More
    0
    Votes
    Kaviana
    July 15, 2017|
    Answer
    Response from DirectorGVRM1 | Property representative |
    Dear Kaviana. Greetings from sunny Mexico! Grand Velas Riviera Maya offers a 5 diamonds luxurious experience where accommodation goes further in relaxation and comfort in any of our 1,200 ft2 suites divided in three... More
    1
    Vote
    Anna I
    July 13, 2017|
    AnswerShow all 2 answers
    Response from DirectorGVRM1 | Property representative |
    Dear Anna; Warmest greetings from Grand Velas Riviera Maya. The Kids Club program provides fun activities, such as movies, storytelling, drawing and painting, for young children from 5 to 12 years old. Our daily activities... More
    0
    Votes
    Room Tips
    "Don't stay in the ZEN area, it's very far away from the beack (1.5 km). Try an upgrade for the..."
    Read review
    "I booked Zen but chose Ambassador, Zen=quiet, Ambassador=pool/ocean/activities"
    Read review
    "The Zen building is less expensive and much more quiet. It is only a short shuttle ride to the main..."
    Read review
    "The room is beautiful and spacious but you don't spend much time in there because the resort is so great..."
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing