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Hotel Hacienda Real del Caribe

Traveler (539)
360
Panoramas (52)
Room & Suite (242)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Hotel Hacienda Real del Caribe, is characterized by its colonial style, which makes your stay an unforgettable.A few steps from the hotel, you can enjoy the beautiful 5th Avenue and the Caribbean Sea; Meet our lovely town and we'll do the rest.Our rooms have an elegant, cozy and colonial design emitting a relaxed atmosphere and thanks to our personalized service we exceed your expectations.
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Property amenities
Pool
Free High Speed Internet (WiFi)
Breakfast Available
Concierge
Multilingual Staff
Non-smoking hotel
Outdoor pool
Public Wifi
Wheelchair access
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Room features
Air conditioning
Minibar
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Budget
Centrally Located
HOTEL CLASS
830Reviews
807Photos
43Q+A
73Room tips
Traveler rating
  • 328
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  • 49
  • 73
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Popular mentions
We took 4 nights. The hotel looks amazing! Great swimming pool. The staff is awesome!! They will do anything for you. The location is wonderful!! Less then 1 min from 5 street (the main street). Many amazing restaurant near by. But.... There is a lot of noise at night because of
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+1
We loved the Mexican look and design for the hotel, checking in was easy and the room was big and clean, comfy big beds, nice pool area, we loved the location which is in the middle of all the active areas, many restaurants around
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Response from Paulina M, Director de Relaciones Públicas at Hotel Hacienda Real del Caribe
Responded 5 days ago
Hola! Thank you so much for your comments, we are working to improve. We look forward to hosting you next year!!!!!
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I stayed a few nights in this hotel with my friend while visiting Playa del Carmen for the first time. The hotel is located just a short walk from the beach and the rooms are nice and spacious with all basic amenities you would expect. However prepare to sleep with earplugs
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Response from Paulina M, Director de Relaciones Públicas at Hotel Hacienda Real del Caribe
Responded 5 days ago
Hola! Sorry for the inconveniences, we will work to improve
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Had a lovely 12 day stay at this hotel. It was perfect. We got treated like a king and queen by all the staff. Very helpful and polite. The cleaners were excellent. 2 mins walk to the beach. 1 minute walk to 5th Avenue. Everything is right on your door step. We loved it. We
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Response from Paulina M, Director de Relaciones Públicas at Hotel Hacienda Real del Caribe
Responded 1 week ago
Hola! Thank you so much for your comments, we are working to improve. We look forward to hosting you next year!!!!!
Read more
Beautiful hotel for the price. Our room was on the first floor, next to the pool. The room was spacious and clean. It could use a bit of freshening up, stains on wall as well as a bit of mildew, due to the dampness in the room. I know, it's a tropical environment, I live in New
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Response from Paulina M, Director de Relaciones Públicas at Hotel Hacienda Real del Caribe
Responded 5 weeks ago
Hola! Thank you so much for your comments, we are working to improve so you come back. This is your home away from home. We look forward to hosting you!
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Album Categories
All photosTravelerRoom & SuitePool & BeachDining Family and Play AreasBusiness Center & Event Rooms
Professional photo exclusively commissioned by TripAdvisorHotel Hacienda Real del Caribe
The Queen Room with Two Queen Beds at the Hotel Hacienda Real del Caribe
Photo provided by managementHotel Hacienda Real del Caribe
Habitacion Junior Suite
Photo provided by managementHotel Hacienda Real del Caribe
AMENIDADES DE HABITACIÓN/ ROOM AMENITIES
Photo provided by managementHotel Hacienda Real del Caribe
JUNIOR SUITE
Ese letrero está prendido toda la noche, lo que evita que la habitación tenga oscuridad. Al fondo se aprecia el bar, el sonido de este y de la gente, se escucha mucho.
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12345646
A que hora es check in y check out?
Is the hotel wheelchair accessible?
Yes they are ramp and elevator however I don’t remember about the pool but it was nice call about accommodations in room and reserved parking.
1 vote
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Do the interior rooms have balconies?
I had a room on the front it had a balcony and chairs
0 votes
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Hola, Today is sunny right now
0 votes
Do the rooms have a safe?
Yes, they do..
0 votes
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1234569
"Let the staff help you pick a less noisy room."
"Stay somewhere else till the music stops"
"I personally prefer the rooms with balconies or terrace."
"During busy season, street view rooms could have noise problem."
"Ask for a room with a balcony."
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PRICE RANGE
$43 - $115 (Based on Average Rates for a Standard Room)
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaPlaya del Carmen
NUMBER OF ROOMS
58
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