We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Hacienda Real del Caribe

Av. 10 Calle 10 Norte | Col. Centro, Playa del Carmen 77710, Mexico
Hotel amenities
1 room 1 adult
Enter dates for best prices
Check In Check Out
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Hotel Hacienda Real del Caribe
View Map
Add Photo Write a Review

315 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Los Angeles, California
Level Contributor
14 reviews
5 hotel reviews
2 of 5 stars Reviewed 5 days ago NEW via mobile

The hotel looks very nice and the staff was great. The location is too but with that comes the noise you can hear multiple clubs music in your room and tons of street noise till early in the morning but the beds were comfortable the shower wasn't the best but for the price its not so bad if you can... More 

Helpful?
Thank Dylan G
Paulina M, Director de Relaciones Públicas at Hotel Hacienda Real del Caribe, responded to this review

Hola thank you for your comments, we are working hard with non sound wall over the rooms face in the street. Serving you it's a privilege. More 

Cleveland, Ohio
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

Through out our trip in Mexico we would stay at this hotel twice. The first time was ok if you could get past the loud music. It was so loud the walls were vibrating! We requested on our return to have a room on the other side of the hotel. We were put in a room with a faulty shower... More 

Helpful?
Thank COrey8892
Paulina M, Director de Relaciones Públicas at Hotel Hacienda Real del Caribe, responded to this review

Hola Thank you for your comments. Serving you it's a privilege. More 

Travelers are raving about these Playa del Carmen hotels

Chatham, United Kingdom
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel is in a great location just by 5th Av and 3- 5 min walk to beach. Seconds walk to several eateries. Short 2 - 3 min walk to 5th Avenue, however quiet at night. Big rooms. Big bathroom. Nice reception staff. Nice decor. Nice pool. Room 106 was our room. It was right by the laundry. Staff were... More 

Helpful?
Thank zengrafix
Paulina M, Director de Relaciones Públicas at Hotel Hacienda Real del Caribe, responded to this review

Hola, Thank you for your comments, we are going to take action about the room, thank you for helping us to improve. Serving you it's a privilege. More 

Palma de Mallorca, Spain
Level Contributor
41 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
4 of 5 stars Reviewed 4 weeks ago

property and rooms are well maintained. nice firm beds as well. BUT...it really is VERY noisy until 5am as its right next to many bars and clubs. i still give it 4 stars because the price was very moderate.

Helpful?
Thank tronicmusic
Paulina M, Director de Relaciones Públicas at Hotel Hacienda Real del Caribe, responded to this review

Hola thank you for your comments. We look forward to see you !! More 

Prague, Czech Republic
Level Contributor
48 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Very nice mexican hotel with swimming pool. Comfortable bed and clean room just few steps from the main tourist street. The only negative thing was that is almost impossible to sleep due to very noisy restaurant/club across the street. Very loud music all night long.

Helpful?
Thank Andysek
Paulina M, Director de Relaciones Públicas at Hotel Hacienda Real del Caribe, responded to this review

Hola thank you for your comments, We are working on that with the restaurants across the street. Serving you it's a privilege!! More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed December 20, 2015 via mobile

We spent 5 nights in this hotel. The hotel was nice-mexican style with swimming pool and also with parking space but unfortunately was full when we needed. We had 1 queen bed which wasnt enough for 2 persons. Every single day around 6 pm the water stopped working. Every day after midnight the horror started-across the street there had a... More 

Helpful?
Thank 936andrea_
Paulina M, Director de Relaciones Públicas at Hotel Hacienda Real del Caribe, responded to this review

Hola Thank you for your comments, may you have a wonderful day. Serving you it's a privilege. More 

Seattle, Washington, United States
Level Contributor
29 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed December 6, 2015 via mobile

I read some of the horror story reviews and fortunately did not experience any of it. It can get quite loud from the noise out on the street. One night around 3am a group of girls screamed for a good 30 minutes. I got a bit worried. The rooms are large and clean but has a funky smell. Mold, perhaps?... More 

Helpful?
Thank Gigglesbugg R
Paulina M, Director de Relaciones Públicas at Hotel Hacienda Real del Caribe, responded to this review

Hola Thank you so much for your comments we are going to work in our service, is very important for us. We wait for you here in your next vacations.. Serving you it's a privilege. More 

Bristol, United Kingdom
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed November 22, 2015

We stayed twice at this hotel on a recent trip to Mexico, both times we were very happy. The location is great, the rooms are nice and the beds are comfy. The staff were always helpful. I didn't try the food while here so can't comment on that.

Helpful?
Thank Perpetual_Light
Paulina M, Director de Relaciones Públicas at Hotel Hacienda Real del Caribe, responded to this review

Hola thank you for your comments and your loyalty, we wait for you for your next vacations. serving you it's a privilege. More 

Maidstone, United Kingdom
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed November 8, 2015 via mobile

We stayed here for 4 nights after 10 days travelling through Mexico. On arrival, everything was ready and the check in was easy, which all happened in a nice air conditioned lobby, we then entered the central courtyard to find our room! This seemed to be another plus! Pool and quiet. The room we had was on the road frontage... More 

Helpful?
Thank Sulshy
Paulina M, Director de Relaciones Públicas at Hotel Hacienda Real del Caribe, responded to this review

Hola Sulshy Thank you so much for comments, we feel pleased you enjoy our property, Hacienda Real is your home away from home. We look forward to host you. Serving you is a privilege! More 

Syosset, New York
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed November 7, 2015

The hotel was pure luxury. The beds were beautiful. Like an expensive NYC hotel, but very inexpensive. This place was awesome. Way better then I expected. Nice courtyard, beautiful pool. I did not try the restaurant. The front desk service was top notch. I will stay there again. They were filming a move right across from my balcony. In the... More 

Helpful?
Thank Michael B
Paulina M, Director de Relaciones Públicas at Hotel Hacienda Real del Caribe, responded to this review

Hola Michael Thank you so much for your comments, HACIENDA REAL is your home away from home. We look forward to host you. Serving you is a privilege! More 

Questions? Get answers from hotel staff and past guests. Ask a question

170 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (154)
Viewed
Hotel & Grounds (36)
Viewed
View from Room (7)
Viewed
Room/Suite (35)
Viewed
Pool/Beach Area (25)
Viewed
Dining (2)
Viewed
Bathroom (4)
Viewed
Business Center/Function Rooms (1)
Viewed
Other (44)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (16)
Viewed
Pool/Beach Area (3)
Viewed
Hotel & Grounds (1)
Viewed
View from Room (2)
Viewed
Dining (1)
Viewed
Room/Suite (4)
Viewed
Other (5)
Check In Check Out
Show Prices
Hotels you might also like...
Travelers also viewed these Playa del Carmen hotels
0.3 mi away
Hotel Hacienda del Caribe
Hotel Hacienda del Caribe
#133 of 204 in Playa del Carmen
3.5 of 5 stars 215 reviews
0.2 mi away
Barrio Latino Hotel
Barrio Latino Hotel
#63 of 204 in Playa del Carmen
4.5 of 5 stars 538 reviews
0.1 mi away
La Pasion Hotel Boutique
La Pasion Hotel Boutique
#12 of 204 in Playa del Carmen
4.5 of 5 stars 756 reviews
Show Prices
Show Prices
Show Prices
0.1 mi away
Hotel Playa del Karma
Hotel Playa del Karma
#122 of 204 in Playa del Carmen
4.0 of 5 stars 509 reviews
0.1 mi away
Illusion Boutique Hotel by Xperience Hotels
Illusion Boutique Hotel by Xperi...
#42 of 204 in Playa del Carmen
4.5 of 5 stars 1,012 reviews
1.0 mi away
Apart Hotel Casaejido
Apart Hotel Casaejido
#30 of 204 in Playa del Carmen
4.5 of 5 stars 357 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check Out
Price Your Stay
#