Beautiful suites with everything you need for a comfortable stay. My room even had a stackable washer dryer. There were two sinks. The bed is very comfortable and an extra person can sleep on the couch which has removable cushions. There is a French press but I didn't get a chance to use it. There's a small balcony with two chairs. Staffers Juan Ramón, Uriel and Desi were helpful and friendly. The hotel has an agreement with a beach club where you rent the beach chair for half price. I didn't get to use the pool. On my return to Playa del Carmen I'll definitely stay at the Newport. It's close to Quinta Avenida.
The location was amazing, the staff was extremely nice and helpful. The room was very nice, big, and clean. The location was perfect, right now the street from 5th Ave. Also amazing rooftop pool! Highly recommend booking!
If you’re a couple looking to get away from all the loud activity on the fifth Avenue this is the place for you, very clean hotel only 7 to 10 minute walk to all the fun, very cozy and most importantly very clean, the house is very nice and they are very welcoming, Oxxo store across the street is very very convenient
We just started our visit to Playa but we must recommend this beautiful hotel, and the amazing rooms, it's design and it's cleaning. It is a bit far from the noisy center and offers a great value for money. We also want praise Juan from the from desk, for being very helpful and thoughtful.
I booked a last minute Spring Break trip with my daughters in April 2022 and was looking for a cute boutique style hotel a little bit away from all of the craziness. I ended up choosing Newport House because it had gotten only great reviews. After our stay there I know why! Newport House Hotel was PERFECTION. 1. The rooms were huge, well decorated, and the beds were extremely comfy 2. The rooftop pool are was super stylish and relaxing. Keep in mind that it is tiny so much different than the pools at the mega resorts though. It was perfect for us. 3. The location was perfect. Walking distance to 5th street and a short cab ride to the beach 4. The hotel was extremely reasonably priced for how big the rooms were 5. The staff was friendly, helpful, and extremely accommodating. We arrived at 8am after an all night flight and our check in wasn’t until 3pm. They let us use an empty room to change and freshen up for our day. They also helped us book excursions and transportation. Super amazing staff. Overall, if you are looking for a small boutique hotel experience with large comfortable rooms and in a quieter location - Newport House is your place!…
We stayed at newport for only one night, but cannot say enough good things about the hotel. The staff were incredibly helpful, the unit was beautiful, the rooftop pool was STUNNING, and you're in a great part of town.
Just spent a nice week here with my wife and some friends. The rooms are decenty sized apartments with a big fridge and basic cooking facilities. The bigger units have a washer and dryer. Housekeeping kept our apartments spotlessly clean and replaced our beach towels every day. The rooftop terrace has partially shaded cabanas that are very comfortable. The pool isn't big but it is good for cooling off. In our opinion the location is perfect ... a short stroll from the bustle and noise of 5ave and the beach but quiet enough to get decent sleep. Another big plus is that the apartments have central AC, not the terrible wall units you might expect at this price point. We thought it was excellent value and would recommend it without hesitation. The only tiny gripe I could think of is that while the wifi in the rooms is really fast, the rooftop wifi (which has its own router) needs a major upgrade.…
Such a gem! Great location, friendly staff. We got the Premium apartment which was plenty of space and really cute room - decorated really nice, great big and comfy beds, blackout blinds etc. Wifi is great and room also lends itself well for working. Roof was also really nice and comfortable only 2 cons are 1. Wifi on the roof isn't great - hard to work up there if you need to work otherwise not a big deal 2. we were facing 44th street and it's a little noisy - there are dogs barking all night long. I sleep with earplugs but it could still hear the dogs. Other than that I still highly recommend and would come back! Thank you for a great stay!
Everything was spot on. Location is perfect. Quadra cafe next door is amazing. The pool upstairs is cute and always a vibe. I didn’t actually wanna leave wish I booked longer. Plenty of space and top of the line finishes.
Ridiculous! Saturday night, Playa Del Carmen. Trying to check in at 11pm. Front desk empty. Nobody answers the phone here! Security guy clueless, no English, no help. Had to scramble to make other arrangements after a very long flight here.