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Newport House Playa del Carmen

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Traveler (104)
Room & Suite (43)
Pool & Beach (17)
Overview
  • Excellent95%
  • Very good3%
  • Average1%
  • Poor0%
  • Terrible1%
Travelers talk about
“rooftop pool”(16 reviews)
“welcome basket”(5 reviews)
“washer dryer”(4 reviews)
AMENITIES
Free Wifi
Air Conditioning
Pool
Non-Smoking Hotel
Suites
Kitchenette
Concierge
4 Star accommodation
All hotel details
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Rooms
Sep 2Sep 3
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (193)
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149 results
Traveler rating
142
5
1
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LanguageEnglish
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142
5
1
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Show reviews that mention
All reviewsrooftop poolwelcome basketwasher dryersmall kitchenminute walkelectric kettlebooking directsized refrigeratoroxxo storewatch netflixgreat apartmentthe bed was super comfortablecomforts of homekitchen areafree bikesseparate bedroomgreat boutique
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1 - 5 of 149 reviews
Reviewed 5 days ago via mobile

My husband and I just stayed at Newport for 4 days and we couldn't recommend highly enough. Stunning spacious clean apartment with everything you could need for a beach holiday and more, friendly helpful staff, beautiful rooftop pool deck and beach towels included. A little...More

Thank shiriangels
Response from Newport H, Gerente at Newport House Playa del CarmenResponded 3 days ago

Dear shiriangels, “Thank you for sharing your experience at Newport House and for your recommendation to others. Hearing that our guests had a great stay is so rewarding for us. All of our details were thought to make our guests feel like home, It' s...More

Reviewed 1 week ago

Rooms are modern and fairly big. Staff is really friendly and helpful, and the pool on the rooftop is quite relaxing. Location is fine if you don’t mind not being on the beachfront: 5th Avenue is close and there are several good restaurants around.More

Thank Javier M
Response from Newport H, Gerente at Newport House Playa del CarmenResponded 5 days ago

Dear Javier M, “Thank you for your comments. We are very happy that your stay was nice and that enjoy our facilities and apliancies. it is great that you were so happy at Newport House and felt really well taken care of (that sure was...More

Reviewed 1 week ago

Vianey, Roberto and Oriel (sp?) were absolutely amazing. Everything we needed they attended to at the drop of a hat and with a smile on their faces. They were incredibly helpful and kind. They certainly made our experience great instead of just good considering the...More

Review collected in partnership with this hotel
Thank gratefulone2018
Response from Newport H, Gerente at Newport House Playa del CarmenResponded 5 days ago

Dear gratefulone2018, “Thank you very much for taking the time to share your experience at Newport House. It is always wonderful to hear such positive feedback, which serves as a great motivator to my team. It shows them that their passion and efforts to provide...More

Reviewed 1 week ago

Had a fantastic stay at the Newport. The rooms are really modern and comfortable. The staff are amazing they were so nice to our two year old daughter and made special efforts for us throughout our stay. Really close to fifth avenue but far enough...More

Review collected in partnership with this hotel
Thank MatKimmy
Response from Newport H, Gerente at Newport House Playa del CarmenResponded 1 week ago

Dear MatKimmy, "Thank you very much for your comment and for highlight our location. It means a lot to us when we see that we have impacted our guests in such a great way. It was great having you stay with us. We would be...More

Reviewed 2 weeks ago via mobile

So, I probably just expected too much considering the #2 Spot on TripAdvisor ahead of truly awesome places like the Thompson, The Carmen or The Fives. Just a regular old condo hotel with small rooms for the price (not small mind you, just smaller than...More

1  Thank SandorWinkler
Response from Newport H, Gerente at Newport House Playa del CarmenResponded 1 week ago

Dear SandorWinkler, "Thank you for your feedback. Every comment help us to grow and continue giving the service that our guests deserve: Always the best. You can be sure that we always try our best to keep our guests feel happy and help them in...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Hotel Amenities
Laundry Service
Concierge
Multilingual Staff
Non-Smoking Hotel
Wheelchair access
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Outdoor pool
Details
Price range
$77 - $173 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Luxury Hotel in Playa del Carmen
Room types
Suites, Kitchenette, Non-Smoking Rooms
Details
Price range
$77 - $173 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Luxury Hotel in Playa del Carmen
Room types
Suites, Kitchenette, Non-Smoking Rooms
Add Photo Photos
Traveler (104)
Room & Suite (43)
Pool & Beach (17)
Dining (4)
Questions & Answers
Ask a question
Sean E
June 9, 2018|
AnswerShow all 4 answers
Response from Jasons70 | Reviewed this property |
There’s a Muay Thai/BJJ gym across the street that I train at while at NPH. I’m not familiar with any other fitness centres nearby but concierge will set you up I’m sure.
0
Votes
Ames635
May 31, 2018|
Answer
Response from Steven F | Property representative |
The Newport House Luxe Apartment has a couch that pulls out into a king size bed. It is very comfortable. The other apartments types do not have this feature. I hope this helps. We look forward to seeing you at Newport House... More
0
Votes
Google Translation
ElaineG32
May 27, 2018|
AnswerShow all 2 answers
Response from Steven F | Property representative |
Hi Elaine, The apartments are very secure. We have 24 hour reception, night time security guards and controlled access to the building by key swipe only. Security will not be an issue if you choose to stay with us at... More
1
Vote
Google Translation
Room Tips
"Fix broken chair, consider screen doors considering the location and mosquitos, more trash cans in room."
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"Better to book in advance so you can get access to one of the rooms with balcony so you have place where to..."
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"All corner suites are amazing! The upgrade is completely worth it!"
Read review
"Comfy beds with dark curtains to sleep in late!"
Read review
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