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The Fives Beach Hotel & Residences

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Predio El Limonar Fraccion 2 Acceso Xcalacoco, Playa del Carmen 77710 Mexico
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COVID-19 update: See the added health and safety measures this property is taking.Read more
55 people are viewing this hotel
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$230
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Free cancellation until 11/09/21
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$255
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Free cancellation until 11/08/21
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$407
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Traveler (12221)
Pool & Beach (2181)
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 02/24/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Fives Beach Hotel & Residences
Updated 02/24/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#22 of 295 hotels in Playa del Carmen
Location
Cleanliness
Service
Value
GreenLeaders Silver level
Escape to Our Glamorous Beachfront Resort in Playa del Carmen Hugging the white sand coast of the Caribbean Sea, The Fives Beach Hotel & Residences offers a luxurious vacation retreat in Riviera Maya, Mexico. With its chic, modern architecture at the water's edge and authentic Yucatan spirit, our AAA Four Diamond hotel is an idyllic escape for family vacations, romantic getaways, destination weddings, and honeymoons in Playa del Carmen. Indulge your senses and sink into serenity in our lavish deluxe rooms and 1-, 2 -or 3-bedroom suites or spectacular Penthouse Sky Suites, designed with contemporary Mexican design and luxuries from aromatherapy to pillow menus. Relax on the white sand beach and sip a tequila-infused cocktail from the beach bar. Renew body and spirit at Fives Spa, or lounge by our seven outdoor pools with your butler on hand. Savor global flavors at our gourmet and casual restaurants and bars. Located on the white sands of Playa del Carmen beach, 35 minutes south of Cancun International Airport and 10 minutes from charming Playa del Carmen our resort is close to all of the best attractions and adventures on the Riviera Maya. Enjoy the restaurants, nightlife, and shopping in downtown Playa del Carmen. Tee off on championship golf courses. Explore ancient Mayan ruins and eco-theme parks, and enjoy scuba diving and snorkeling in the turquoise Caribbean Sea. Or just relax in our modern architecture surrounded by cenotes and the Yucatan jungle. The Fives Beach Hotel is noted for enormous suites designed for families and friends with up to three bedrooms with rooftop decks. Activities and special experiences foster togetherness for families, couples, and groups of friends. The 360-suite hotel offers the renowned All Senses Inclusive® concept, as well as flexible meal plan options to suit all agendas. Private barbecues highlight family activities and the Kid’s Club caters to children. Rooftop Weddings inspire soon-to-be-married couples. The 24-hour room service and full-service concierge ensure memorable vacations.
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Room & Suite (1,286)1,286
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Diving
Babysitting
Valet parking
Wifi
Hot tub
Pool / beach towels
Infinity pool
Pool with view
Outdoor pool
Fitness / spa locker rooms
Fitness classes
Sauna
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary welcome drink
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Swimup bar
Poolside bar
Rooftop bar
Snorkeling
Tennis court
Water sport equipment rentals
Aerobics
Entertainment staff
Evening entertainment
Table tennis
Nightclub / DJ
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Airport transportation
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
Rooftop terrace
24-hour security
BBQ facilities
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Shops
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Butler service
Doorperson
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Additional bathroom
Housekeeping
Coffee / tea maker
Kitchenette
Cable / satellite TV
Bath / shower
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Microwave
Minibar
Refrigerator
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Family
Languages Spoken
English, French, Spanish
Hotel links
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Location

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Contact
Predio El Limonar Fracción 2 Acceso Xcalacoco, Playa del Carmen 77710 Mexico
Name/address in local language
Getting there
Cancun Airport28 miSee all flights
Aerodromo de Playa Del Carmen4 miSee all flights
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14874Reviews2625Q+A100Room tips
Traveler rating
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Popular mentions
Ray V wrote a review Yesterday
Austin, Texas1 contribution
We had our wedding over Memorial Day weekend and I have to say with an unbiased opinion it was perfect. Our wedding team especially Ricardo Arellano made our experience and that of our family amazing. The staff overall was very attentive and made our whole party (100+ of us) feel at home. The amenties and special events from the Recreation team was so much fun. And the Spa matches the experiences like one recieves at Luxury properties like the Four Seasons. Don't think twice on this one.
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Date of stay: May 2021Trip type: Traveled with family
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Response from Laura Morales, Propietario at The Fives Beach Hotel & Residences
Responded yesterday
Dear Rvalles08, We appreciate the time taken to post your review on TripAdvisor’s community, thank you for your mention to Ricardo and wedding's team, it is wonderful you and your party had a great time at The Fives Beach Hotel and Residences, we will continue doing our best every day. We hope to see you again soon around here! Cordially, Management team The Fives Beach Hotel and Residences
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KLCLEswimrun wrote a review Feb 2021
Cleveland, Ohio51 contributions28 helpful votes
+1
Hotel's Favorite
We brought our 2 kids (3&5) for one week and had the best time. It was so relaxing and exactly what we needed to get away. We’re already ready to go back!! I can’t say enough about the great staff - so kind and helpful- with absolutely anything we needed. They were so accommodating. Including our concierge, Claudia. It was so nice to have someone to help us each day; and she’s awesome! Everything was also very clean. We felt very comfortable and safe and appreciated all of their protocols to sanitize and keep guests safe. The pool and beach area was amazing. Unbelievable. We loved all of the space and that it wasn’t difficult finding chairs. Each day, we bounced back and forth. Within the big pools, they had shallow areas about a foot deep which were awesome for the kids playing! And, aside from the big pool, there are pools throughout the property - which was so nice to “change the scenery” for afternoon vs morning (so spoiled, right?!). Plenty of pool bars, which was awesome for us parents too! On that note, the property itself was so beautiful and a huge plus of the resort. Big property, with varying landscape. We loved that they have a jungle walk and paths. It made it really fun for the kids. The food and restaurants were also great. No complaints. It was really nice that each restaurant had plenty of food options for kids - and they would put together anything requested outside of their normal “kid options.” All you had to do was ask. For example, we asked for grilled chicken, rice, vegetables, etc. based on the restaurant and it was no problem at all. They say you need to have reservations, but the resort occupancy was so low when we were there that it really wouldn’t have been an issue if you didn’t have them. I do wish they would have more lunch or all day food options - for snacks, lighter food, etc. For example, they have one full service sit down lunch, but they would benefit from another beach grill type restaurant (aside from the burger bar they have, and taco cart). I do think they are working on one (construction phase). The gym onsite was very nice. About 4-5 treadmills, at least one bike and one elliptical plus great weights. It looked onto the main plaza area which was nice for treadmill runs. My one word of warning/caution: they will try to offer to you to get you in a sales pitch meeting. We sat through it and it was high pressure. About an hour time commitment (no cutting it short) and it’s awkward because it is so high pressure. I feel like there has to be a better way for them to go about this. It’s a great resort and family of properties, but the sales approach could be a bit more mature. I have such wonderful memories from this trip and am appreciative for such great staff and the resort. Highly recommend!
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Date of stay: January 2021Trip type: Traveled with family
8 Helpful votes
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Response from Laura Morales, Propietario at The Fives Beach Hotel & Residences
Responded Feb 15, 2021
Dear KLCLEswimrun, Thank you for choosing us as the destination for your recent vacation and for sharing your amazing and detailed review with the TripAdvisor community. It is a great pleasure for us to know that your All Senses experience exceeded your expectations. Our number one priority is to make each guest feel at home and provide a relaxing vacation. We are glad that our team has provided excellent service because there is nothing more rewarding than receiving the praise of our valued guests and we will certainly share your kind comments with them. We appreciate your preference and we look forward to your next visit at The Fives Beach Hotel and Residences. Sensorial regards, Management team The Fives Beach Hotel and Residences
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Charity R wrote a review Jun 19
1 contribution
Hector and cristel at casa de Rosa were the best!!! Made our whole trip! So much fun doing the private dinner was great! Also our waiter at the sea olive was awesome! Fridge did not work the whole time.
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Date of stay: June 2021Trip type: Traveled with family
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Response from Laura Morales, Propietario at The Fives Beach Hotel & Residences
Responded yesterday
Dear charityr413, Thank you for sharing your experience on Tripadvisor, it is awesome you enjoyed casa de Rosa here with our wonderful staff, thank you for the special mentions for our team. We hope to see you again soon at The Fives Beach Hotel & Residences. Sensorial regards, Management team The Fives Beach Hotel & Residences
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Camden K wrote a review Jun 19
2 contributions
Hector and crystal were amazing to us. Had a great time playing games dancing cooking and listening to music. One of the best excursions I have done in Mexico 10/10 would recommend. Sweetest two people in the world
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Date of stay: June 2021Trip type: Traveled with friends
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Response from Laura Morales, Propietario at The Fives Beach Hotel & Residences
Responded yesterday
Dear CamdenKrez, Thank you for your review of your experiences at The Fives Beach Hotel and Residences, it was a pleasure to host your vacation and we are very happy to hear that your experience here has been one of the best. There is nothing more rewarding than to receive the praise from our valued guests and we will certainly share your experiences with our valuable team members. Thank you again and we look forward to your next visit to the The Fives Beach Hotel and Residences. Sensorial regards, Management Team The Fives Beach Hotel & Residences
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Lucas R wrote a review Jun 19
1 contribution
Loved the whole trip especially doing the casa de la Rosa with Hector and Crystel. Very fun resort with great beaches and pools. If you come make sure you are there on a friday for the fiesta Mexican.
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Date of stay: June 2021Trip type: Traveled with friends
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Response from Laura Morales, Propietario at The Fives Beach Hotel & Residences
Responded yesterday
Dear E1060EAlucasr, Thank you very much for your taking the time to share your lovely comments about your experience in The Fives Beach Hotel & Residences. We are glad to see how much you enjoyed the experience of casa de la Rosa and our friendly staff. Please know we truly hope to see you again and will be looking forward your next visit! Sensorial regards, Management team The Fives Beach Hotel & Residences
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PRICE RANGE
$145 - $912 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
azul fives by karisma hotel playa del carmen
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaPlaya del Carmen
NUMBER OF ROOMS
662
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Frequently Asked Questions about The Fives Beach Hotel & Residences
Which popular attractions are close to The Fives Beach Hotel & Residences?
Nearby attractions include Playa (0.5 miles).
What are some of the property amenities at The Fives Beach Hotel & Residences?
Some of the more popular amenities offered include a swimup bar, a rooftop bar, and free wifi.
Which room amenities are available at The Fives Beach Hotel & Residences?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at The Fives Beach Hotel & Residences?
Guests can enjoy a swimup bar, a rooftop bar, and free breakfast during their stay.
Is parking available at The Fives Beach Hotel & Residences?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to The Fives Beach Hotel & Residences?
Conveniently located restaurants include MVNGATA Beach Club & Rooftop, Coco's Cabanas, and Arezzo Restaurant.
Are there opportunities to exercise at The Fives Beach Hotel & Residences?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does The Fives Beach Hotel & Residences have an airport shuttle?
Yes, The Fives Beach Hotel & Residences offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Fives Beach Hotel & Residences?
Yes, dry cleaning and laundry service are offered to guests.
Does The Fives Beach Hotel & Residences offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Fives Beach Hotel & Residences?
The staff speaks multiple languages, including English, Spanish, and French.