We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Fives Azul Beach Resort Playa Del Carmen

Traveler (9841)
Pool & Beach (1627)
Room & Suite (1297)
Certificate of Excellence

About

#30 of 238 hotels in Playa del Carmen
Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Silver level
Located just 10 minutes from charming Playa del Carmen, Azul Fives Hotel is noted for enormous suites designed for families and friends with up to three bedrooms with rooftop decks. Activities and special experiences foster togetherness for families, couples and groups of friends. The 360-suite hotel offers the renowned Gourmet Inclusive® concept, as well as flexible meal plan options to suit all agendas. Private barbecues highlight family activities, and the Kid’s Club sponsored by Fisher-Price® caters to children. Rooftop Weddings inspire soon-to-be-married couples. The 24-hour room service and full-service concierge ensure memorable vacations.
Read more
Property amenities
Breakfast included
Pool
Room service
Free parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Airport transportation
Babysitting
Banquet Room
Breakfast Available
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Public Wifi
Sauna
Tennis Court
Show more
Room features
Air conditioning
Microwave
Minibar
Refrigerator in room
Accessible rooms
Family Rooms
Kitchenette
Non-smoking rooms
Smoking rooms available
Suites
Show more
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Family Resort

Location

Full view
Contact
Fraccionamiento El Limonar Xcalacoco, Playa del Carmen 77710 Mexico
Name/address in local language
Getting there
Cozumel Airport12 mi
Cancun Airport28 mi
See all nearby hotels
11,461Reviews
2,162Q+A
100Room tips
Traveler rating
  • 8,040
  • 1,979
  • 755
  • 349
  • 363
Time of year
Traveler type
Language
  • More languages
Selected filters
  • Filter
  • English
Popular mentions
Martin rodolfo, and Jesus were the best servers I’ve ever had. Make sure you go to Koh Thai and ask for Martin! The service was great and the food was excellent as well. I highly recommend this restaurant
Read more
My experience at Koh Thai was very pleasant. My waiters Martin, Rodolfo, and Jesus were the best waiters we could ask for. Martin knew what we wanted before we could ask. If I return Azul I will request Martin!
Read more
First impression 😩😩 was not impressed. BUT..... Once you get past the initial frustration of what you know a five star hotel is.. It gets a lot better. You will not be disappointed. Besides my wife and I not being able to get a reservation at the Italian restaurant (they tried to say it was always booked and that it would be $35 usd each to have a VIP table 😠) which is BS... Don't fall for that.. The service was great in all food facilities !! Adrian Lopez in the The Brasserie was great. The steak was FANTASTIC !!! Raul at the beach bar was AMAZING !!! The beach lunch food was awesome. Highly recommend the beer battered shrimp taco ! Flavors buffet was good. You will find something you like for sure.👍 It was a losing battle with the seaweed. They tried their best to keep up with the seaweed, but it just kept coming in faster than they could remove it 😩 The infinity pool was great. We would go in the ocean then head up to the infinity pool. It was disappointing that the pool bars closed at 6 pm... And there is no real night life. I am sure that we will go back, but with a 4 star expectation, not 5 star. We went on 2 excursions. Swimming with the turtles and swiming in a cenote in Tulum. That was 👍 The best was our trip to Ek Balam with Eli Lopez from @alltournative (Booked thru Transat on site) We repelled into the cenote and climbed the mayan pyramid 😍
Read more
The service in the Koh Thai restaurant is very good, especially Martin Mondes along with Jesus and Rodal Fo. Very friendly and excellent attentive service. Great food and service, would recommend.....
Read more
So this is by far the greatest meal we have had here in Mexico!! Miguel, Martin, Rodolfo, and Jesus were absolutely over the top and made sure we had every single thing. The attention to detail was so over the top. Make sure you make this restaurant one of your meal selections and do not miss it!!!
Read more
Previous
PRICE RANGE
$200 - $873 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
azul fives by karisma hotel playa del carmen
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaPlaya del Carmen
NUMBER OF ROOMS
524
Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing