We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Fives Azul Beach Resort Playa Del Carmen

Fraccionamiento El Limonar Xcalacoco, Playa del Carmen 77710 Mexico
Traveler (9391)
Pool & Beach (1590)
Room & Suite (1292)
Certificate of Excellence
74 people are viewing this hotel
Check In— / — / —
Check Out— / — / —
Guests1 room, 2 adults, 0 children
Bookit.com
$413
View Deal
Otel.com
$199
View Deal
Hotelpower.com
$413
$175
View Deal
SAVE $238
CheapTickets$413
ZenHotels.com$252
getaroom.com
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Silver level
Located just 10 minutes from charming Playa del Carmen, Azul Fives Hotel is noted for enormous suites designed for families and friends with up to three bedrooms with rooftop decks. Activities and special experiences foster togetherness for families, couples and groups of friends. The 360-suite hotel offers the renowned Gourmet Inclusive® concept, as well as flexible meal plan options to suit all agendas. Private barbecues highlight family activities, and the Kid’s Club sponsored by Fisher-Price® caters to children. Rooftop Weddings inspire soon-to-be-married couples. The 24-hour room service and full-service concierge ensure memorable vacations.
Read more
Property amenities
Breakfast included
Pool
Room service
Free parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Airport transportation
Babysitting
Banquet Room
Breakfast Available
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Public Wifi
Sauna
Tennis Court
Show more
Room features
Air conditioning
Microwave
Minibar
Refrigerator in room
Accessible rooms
Family Rooms
Kitchenette
Non-smoking rooms
Smoking rooms available
Suites
Show more
Good to know
HOTEL STYLE
Green
Family Resort
HOTEL CLASS
10,678Reviews
9,764Photos
2,117Q+A
100Room tips
Traveler rating
  • 7,325
  • 1,904
  • 742
  • 345
  • 362
Time of year
Traveler type
Language
  • More languages
  • Filter
  • English
Popular mentions
We visited this resort on Spring Break (first week of April 2019) with three other families (a total of 8 adults and 8 children aged 12-18) and had a great time. Here are a few notes from our stay. We arrived a few hours before check-in and went through the check-in process (we
Read more
We booked a penthouse suite with 2 bedrooms, kitchen / diner (unused), sitting room, balconies and rooftop jacuzzi, sun bed, loungers etc. We were allocated a butler which was a nice touch and he was our ‘go to’ guy communicated with by group text. We were there 5 days.
Read more
Response from KarismaHotels, Manager at The Fives Azul Beach Resort Playa Del Carmen
Responded yesterday
Dear Clive S On behalf of the management team and our staff at The Fives Azul Beach Resort Playa del Carmen by Karisma, I appreciate the time taken to write about your recent experience. It is with great regret to hear about the inconsistencies with the level of service you encountered. Typically we are known to provide our guests with exceptional stays from the moment our guests arrive to the time they leave. It is so disappointing knowing you had challenges during your stay and this ultimately affected your overal experience with us. We have shared your experience with the necessary departments for their internal review. Your feedback are truly valuable to us. In the future, we hope to have an opportunity to host you for a stay that truly exceeds your expectations. Kind Regards Ypur Hotel Management
Read more
Suites were a really good size and restaurants were fabulous, even the buffet restaurant. Beach pool and bar was right on beach. Staff are so friendly, every single one of them. Would definately return to this resort. Stunning location.
Read more
Review collected in partnership with this hotel
We took our five kids and grandma and initially stayed here because of the three bedroom suite. We were presently surprised how much we enjoyed the resort. We have stayed at other all inclusive in the Cancun area and this resort by far has the best food. We were especially
Read more
Our overal stay was excellent! The food was explicit. Roomservice 24 hours! And we recommend highly bellboys Marcello and Luis. Personal concierge Dagmar and front desk Stephanie. Who have made our stay on forgettable!
Read more
Review collected in partnership with this hotel
Previous
Album Categories
All photosTravelerPool & BeachRoom & SuiteDining Family and Play AreasBusiness Center & Event Rooms
Huge jacuzzi bath with a separate shower and toilet.
Master suite in the bedroom with the comfiest ever bed!
Bathroom in the second bedroom.
Professional photo exclusively commissioned by TripAdvisorThe Fives Azul Beach Resort Playa Del Carmen
The One-Bedroom Sky Suite at the The Fives Azul Beach Resort Playa Del Carmen
Professional photo exclusively commissioned by TripAdvisorThe Fives Azul Beach Resort Playa Del Carmen
The One-Bedroom Sky Suite at the The Fives Azul Beach Resort Playa Del Carmen
PreviousNext
123456259
Arezzo is outstanding as well as Oka sushi. There is not a bad restaurant on this resort. Men should have a collared shirt available and shoes other than flip flops. Ladies cannot wear swimsuits in dinner restaurants. A thin mesh coverup over your suit that still exposes everything does not count even for lunch areas. Same rules you would respect and expect in US, Europe or Canada.
0 votes
Show all answers
Are kids allowed on the ZKY Bar?
I am unsure if you can email for reservations. My experience would indicate you would not be successful. Reservations are not hard to make in advance when on the property. Your concierge or butler can assist you . I would recommend you see them first after checking in to ensure their help as soon as possible. There are plenty of restaurants available without reservation also. Have a great time.
1 vote
What is the resort email contact ?? Need to confirm my booking there in May.
Hello Cuong T, please be so kind as to email hotel at: info@thefivesbeachresort. com Kind regards!
-1 votes
When does the gym open?
It’s open 24hours
0 votes
PreviousNext
123456424
"We stayed in Building 6 and liked that it was close to the plaza. It was a 5-10 min walk to the beach."
"We were in villa 4 on 1st floor which was an excellent location, half way between beach and The Plaza."
"The two bedroom suites were fantastic with the pools right behind."
"Penthouse suites are amazing, plenty of room to chill out and relax. "
"We had a swim up on our first trip and really didn't use it that much. All rooms are beautiful!"
PreviousNext
12345620
PRICE RANGE
$182 - $905 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
azul fives by karisma hotel playa del carmen
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaPlaya del Carmen
NUMBER OF ROOMS
524
Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

The Fives Azul Beach Resort Playa Del Carmen Resort (All-Inclusive), Riviera Maya, Mexico