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The Fives Azul Beach Resort Playa Del Carmen

Traveler (8481)
Pool & Beach (1530)
Traveler (8481)
Pool & Beach (1530)
Room & Suite (1255)
About
Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Silver level
Located just 10 minutes from charming Playa del Carmen, Azul Fives Hotel is noted for enormous suites designed for families and friends with up to three bedrooms with rooftop decks. Activities and special experiences foster togetherness for families, couples and groups of friends. The 360-suite hotel offers the renowned Gourmet Inclusive® concept, as well as flexible meal plan options to suit all agendas. Private barbecues highlight family activities, and the Kid’s Club sponsored by Fisher-Price® caters to children. Rooftop Weddings inspire soon-to-be-married couples. The 24-hour room service and full-service concierge ensure memorable vacations.
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Property amenities
Business Center with Internet Access
Tennis Court
Children Activities (Kid / Family Friendly)
Breakfast included
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Airport Transportation
Public Wifi
Free High Speed Internet (WiFi)
Dry Cleaning
Meeting Rooms
Hot Tub
Fitness Center with Gym / Workout Room
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Non-Smoking Hotel
Outdoor pool
Breakfast Available
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Room features
Kitchenette
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Smoking rooms available
Accessible rooms
Microwave
Refrigerator in room
Minibar
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Good to know
HOTEL STYLE
Green
Family Resort
HOTEL CLASS
Location
Full view
Getting there
Cozumel Airport12 mi
Cancun Airport28 mi
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Nearby restaurants
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Nearby attractions
See all nearby attractions
Reviews (9,591)
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7,883 results
Traveler rating
5,180
1,537
590
290
286
Traveler type
Time of year
LanguageEnglish
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5,180
1,537
590
290
286
Show reviews that mention
All reviews gin bar la brasserie oka sushi flavours restaurant essence section spider monkeys infinity pool bedroom sky suite prestige members sea olive pool butlers the cantina kids club gourmet inclusive full kitchen poolside grill taco stand
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1 - 5 of 7,883 reviews
Reviewed today via mobile

Recommended by friends for their baby friendliness and it does not disappoint. Our baby and his baby cousin (9 and 6 months) old enjoyed it a lot. They really make it easy for parents. We were able to make it out to the restaurants every...More

Date of stay: December 2018
Thank ShirleeCS
Reviewed yesterday via mobile

Hotel is lovely. Amenities are great. Beach club is very nice too. Many restaurants, all are great but the thai restaurant is wonderful. Great service by Martin Mendez and hostest Alejandra. Will come back.

Date of stay: December 2018
Thank bringasescobar
Reviewed yesterday

worst service ever, i got robbed and the only thing they did was to give free nights, you think i want to return! Never, be carefull i went to a wedding and the bride was robbed too! They robbed me my cellphone, a sunglasses, and...More

Date of stay: December 2018
2  Thank Sofi A
Response from KarismaHotels, Manager at The Fives Azul Beach Resort Playa Del CarmenResponded today

Dear Sofi A Thank you for your recent visit and it was a pleasure to host your holiday. It si very disappointing to read of your experiences and moreso that this matter has such a impact on your stay; we never like any guest to...More

Reviewed yesterday

Awesome resort! All of my guests really enjoyed the resort, rooms, service, & food. Having a destination wedding there was very easy. Only issue with my wedding was if I wanted something additional that wasn’t discussed in the wedding builder, they were not accommodating even...More

Review collected in partnership with this hotel
Date of stay: December 2018
1  Thank Navigator578240
Reviewed yesterday

Great place for families. Resort is great with many pools. The restaurants are excellent. We were specifically pleased with attention from everyone including; Enrique Leyva, Pedro Saldana, Emmanuel Uriarte, Eduardo de la Vega, and Francisco Huerta was superb. I highly recommend this resort.

Date of stay: November 2018
Thank Guillermo F
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Questions & Answers
Ask a question
Amy D
December 9, 2018|
Answer
Response from JelenaKarisma | Property representative |
Hi Amy, there are services that comes with an additional charge. Here's the list: Babysitting services Beachfront Sky Massage Scuba diving trips, certification, rental equipment and deep-sea fishing Car rental & limousine... More
0
Votes
Room Tips
"Room was ok. Tidy but not clean. "
Trip08806856623
2 days ago
Read review
"Dont go here!"
wbwmckinney
4 days ago
Read review
"We chose a room near the adult pool because I am such a light sleeper (slept wonderfully!)."
laurenangellf
5 days ago
Read review
"Beautiful, have some rooms with access to pool"
nachodurannn
1 week ago
Read review
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PRICE RANGE
$154 - $887 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
azul fives by karisma hotel playa del carmen
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaPlaya del Carmen
NUMBER OF ROOMS
524
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