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Azul Fives Hotel By Karisma

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Azul Fives Hotel By Karisma
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4,988 Reviews from our TripAdvisor Community

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Showing 4,193: English reviews
Kitchener, Ontario
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed yesterday NEW

Just returned from an amazing weeklong vacation with 4 other couples at Azul Fives. Can't say enough about this resort, from our huge 1 bedroom Jacuzzi suite in Villa 12, to the delicious food served in every restaurant we visited, to the beautifully landscaped grounds and pools and the friendliest, most attentive staff you could ask for. All meals were... More 

Helpful?
Thank LorileaR
Belfast, United Kingdom
Level Contributor
35 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed yesterday NEW

We visited the hotel as a group of 6. 3 couples. This hotel more than lived up to our expectations and more. The gardens are amazing. The amount of work that goes into keeping them so smart looking must be phenomenal. So well tended and colourful. The whole complex is spotless and fresh. The check in process was fast and... More 

Helpful?
Thank grannywally
Denver, Colorado
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 days ago NEW

Azul Fives Resort Review From the moment we checked in at the resort every single staff member that we interacted with or even simply crossed paths with along the sidewalks was happy and helpful. Never in my life have I ever seen such uncompromising customer service. Everyone who worked there seemed to be smiling and happy to make every guest... More 

Helpful?
1 Thank shelby25paige
KarismaHotelsResorts, Director General at Azul Fives Hotel By Karisma, responded to this review

Thank you for taking the time to write about your recent experience at Azul Fives by Karisma hotel. I´m very happy to read that you had an amazing stay, thank you for choosing us to celebrate such a special occasion. We look forward to welcome you once again and provide you another pleasant vacation. Renaud Pfeifer General Manager More 

1 review
Reviewed 2 days ago NEW

When I first checked in, i was greeted by Victor and Enoc. They were extremely friendly and made me feel happy to be there. I was a bit early so i went to burn time at one of their restaurant (Sea Olive) where Carlos was my server. He was an amazing waiter, highly recommended. Also got to meet Nayelly and... More 

Helpful?
Thank Oscar C
KarismaHotelsResorts, Director General at Azul Fives Hotel By Karisma, responded to this review

Thank you for your kind words. Reviews like yours express the hard work that our staff does for exceed the expectative of our guests to provide them a memorable experience. Renaud Pfeifer General Manager More 

Bowmanville, Canada
Level Contributor
33 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed 2 days ago NEW

The Azul Fives is the 3rd Karisma resort I’ve had the pleasure to vacation at. I've previously enjoyed the EDSS (now renamed Sensimar) and the Azul Beach Hotel. I was not disappointed :-) What was great: - Exceptional food & cocktails at a seemingly endless string of restaurants… wow! - Our room was ridiculously fabulous! We booked a standard room... More 

Helpful?
2 Thank Jayne M
KarismaHotelsResorts, Director General at Azul Fives Hotel By Karisma, responded to this review

It honors us to receive such a compliment and encourages us to continue exceeding our clients’ expectations. Thank you also for your suggestions, we appreciate our guest’s opinion as we know how important it is for the continuous growth and improvement of our hotel. Renaud Pfeifer General Manager More 

Kitchener, Canada
2 reviews
Reviewed 2 days ago NEW

We traveled with friends and absolutely loved this resort. The rooms were very nice. The restaurants were excellent, and the bars were well stocked. The Koh Thai restaurant was our favourite, but they were all excellent. For lunch I recommend the 'La Paz' taco at the Oriola Beach Restaurant The resort grounds are immaculate and we loved the fact that... More 

Helpful?
Thank mightyreds99
KarismaHotelsResorts, Director General at Azul Fives Hotel By Karisma, responded to this review

Thank you so much for your lovely review. I am glad to read you were able to relax at Azul Fives Hotel By Karisma. Also, thank you for the especial thanks to this beautiful team. We cannot wait to welcome you back. Renaud Pfeifer General Manager More 

Lancashire, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 days ago NEW

We stayed here with our young daughter in November 2016 on a 2 week holiday. The staff are so friendly and helpful, basically they can't do enough for you. The rooms had plenty of space and the Jacuzzi bath was amazing! We enjoyed the Concierge - being able to book a variety of restaurants, all of which were really nice.... More 

Review collected in partnership with this hotel

Helpful?
1 Thank 416amanda
KarismaHotelsResorts, Director de Recepción at Azul Fives Hotel By Karisma, responded to this review

Thank you so much for your lovely review. I am glad to read you were able to relax at Azul Fives Hotel By Karisma. Also, thank you for the especial thanks to this beautiful team. We cannot wait to welcome you back. Renaud Pfeifer General Manager More 

Canada
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 2 days ago NEW

Just returned from a ten night destination wedding. My wife and I have watched many weddings over the years from our beach palapa but the sky deck wedding was far and away the better venue. Check in was easy...thanks to Jose...we had a wonderful butler, Pascual, who made our visit so effortless as he made reservations for us whenever we... More 

Helpful?
Thank KennyB
2 reviews
Reviewed 3 days ago NEW via mobile

I stayed at Azul Fives for a wedding and actually got invited to a different wedding the first day I was there even! Amazing people and atmosphere. Kevin Vande, Edgar, and Raymundo all took very good care of my the whole time. Making sure I had anything I needed and let me know what kind of events and activities were... More 

Helpful?
Thank Nate H
KarismaHotelsResorts, General Manager at Azul Fives Hotel By Karisma, responded to this review

Thank you so much for taking the time to share your kind remarks about your experience at The Azul Fives Hotel. I am glad to hear you enjoyed your stay. Thank you for choosing our address for your vacation we do hope to welcome you in the near future. Stay Well Renaud Pfeifer General Manager More 

Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 days ago NEW

Azul Fives is built in villas surrounded by swimming pools, our room was a little small but very comfortable. We enjoyed the bar right outside our villa which was only a short walk to the plaza where a number of a la carte restaurants were located as well as most of the nightly entertainment. This hotel is billed as a... More 

Helpful?
Thank Averil S
KarismaHotelsResorts, General Manager at Azul Fives Hotel By Karisma, responded to this review

Thank you for taking the time to write about your recent experience at Azul Fives by Karisma hotel. I´m very happy to read that you had an amazing stay. Renaud Pfeifer General Manager More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
Things to do
  • Tennis Court
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Located just 10 minutes from charming Playa del Carmen, Azul Fives Hotel is noted for enormous suites designed for families and friends with up to three bedrooms with rooftop decks. Activities and special experiences foster togetherness for families, couples and groups of friends. The 360-suite hotel offers the renowned Gourmet Inclusive® concept, as well as flexible meal plan options to suit all agendas. Private barbecues highlight family activities, and the Kid’s Club sponsored by Fisher-Price® caters to children. Rooftop Weddings inspire soon-to-be-married couples. The 24-hour room service and full-service concierge ensure memorable vacations. ... more   less 

Additional Information about Azul Fives Hotel By Karisma

Address: Predio El Limonar Fraccion 2 | Xcalacoco, Municipio de Solidaridad, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $159 - $846 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Azul Fives Hotel By Karisma 4.5*
Number of rooms: 475
Reservation Options:
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Also Known As:
Azul Fives By Karisma Hotel Playa Del Carmen
Azul Fives Hotel By Karisma Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#11 Business Hotel in Playa del Carmen
#29 Top resorts Hotel in Playa del Carmen
#35 Luxury Hotel in Playa del Carmen
#37 Spa Hotel in Playa del Carmen
#39 On the Beach Hotel in Playa del Carmen
#43 Family Hotel in Playa del Carmen
#81 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travelers have asked, with answers from Azul Fives Hotel By Karisma staff and other travelers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Sky Terrace offers a private piece of paradise!”
 of 5 bubbles shelby25paige, 2 days ago | Read review
“Closer to the ocean if you can.”
 of 5 bubbles oscarcT4262PT, 2 days ago | Read review
“Villa 10 has a quiet pool view about a 10 min walk to the beach and infinity pool but was close to the lobby, Plaza and breakfast options.”
 of 5 bubbles KennyB, 2 days ago | Read review
“if one could afford a suite it would be nicer”
 of 5 bubbles 615averils, 3 days ago | Read review
“We stayed in condo 5 on 2nd floor very quiet!”
 of 5 bubbles 530terryh, 3 days ago | Read review
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