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Azul Beach Resort The Fives Playa Del Carmen

Travelers' Choice award winner
GreenLeadersSilver level
06/11/2017 06/12/2017
1 room 2 adults 0 children
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Azul Beach Resort The Fives Playa Del Carmen
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5,912 Reviews from our TripAdvisor Community

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Start your review of Azul Beach Resort The Fives Playa Del Carmen
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Brantford, Canada
Reviewed yesterday NEW

Excellent all around. Food and restaurants are top notch. The grounds are impeccably kept. A special thanks to Samuel (Bell Man) for taking such good care of us this week! Hope to be back soon with the family and maybe extended family as well.

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Helpful?
Thank Yolanda S
Toronto
Reviewed yesterday NEW

We just got back from this wonderful hotel. Our son, age 3, and daughter, age 5 had a blast with the girls from the kids club. They are just phenomenal with the kids, and its clear that they really enjoy their job! The girls would come and find the kids and take them to the beech, the pool, to play...

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Helpful?
Thank TechsDucky
Kansas City, Missouri
Reviewed 2 days ago NEW

My wife and I had an awesome time at the beach. Gaby hooked us up with a primo Cabana three days running while Enrigue, Louis and Santiago kept our glasses full with cool tasty beverages. We had a great time all around.

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Helpful?
Thank AntoineLeon
KarismaHotelsResorts, Director General at Azul Beach Resort The Fives Playa Del Carmen, responded to this review

We are happy to hear that you experienced great service we will be sure to recognize those individuals. In behalf of our entire staff, a heartfelt ¡Gracias! For your kind words. We would all be very pleased to have you back for another memorable vacation. General Manager

Reviewed 2 days ago NEW

Just returned from 2 weeks holiday at Azul Fives Mexico and i have to say we had an EXELENTE time !! ;) The staff members are super friendly, polite and always smiling! If i had to write every single person the list would be never ending, but i would like to point out a few people that definitely made our...

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Helpful?
Thank Andrea R
KarismaHotelsResorts, Director General at Azul Beach Resort The Fives Playa Del Carmen, responded to this review

Thank you for highlighting the positive attributes you were able to enjoy, we hope to have the pleasure of serving you again in the future. General Manager

Salt Lake City, Utah
Reviewed 3 days ago NEW

We traveled here last week as a family with 5 children ages 9-17 and had the best vacation ever. We felt so attached to all the workers that we didn't want to leave. They make you feel welcome, special and pampered. Eduardo and Gabriela at reception helped us with some issues with our Jetblue booking. Eduardo put us in villa...

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Helpful?
Thank burnsie93
KarismaHotelsResorts, Director General at Azul Beach Resort The Fives Playa Del Carmen, responded to this review

Thank you for highlighting the positive attributes you were able to enjoy, we hope to have the pleasure of serving you again in the future. General Manager

Reviewed 3 days ago NEW

I visited Azul Five for 6 days last week for my son's and daughter-in-law’s wedding. It was an amazing time! What a perfect place to handle so many people from two different coasts, all different ages. The inclusive rate was the way to go. No money, no fuss, unlimited food and drink, gorgeous rooms and so many options in a...

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Helpful?
2Thank Deborah R
KarismaHotelsResorts, Director General at Azul Beach Resort The Fives Playa Del Carmen, responded to this review

Thank you for highlighting the positive attributes you were able to enjoy, we hope to have the pleasure of serving you again in the future. General Manager

Reviewed 3 days ago NEW

We enjoyed our stay in a spacious, comfortable, two-bed-room suite. The kids' room (with two double beds and their own full bathroom) was a distance away from the master suite, giving full privacy and comfort. The suite included a soaker tub, stand-up shower, and rooftop patio. The beach, pools and grounds were beautiful and well maintained. Our stay was made...

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Helpful?
1Thank Launie L
KarismaHotelsResorts, Director General at Azul Beach Resort The Fives Playa Del Carmen, responded to this review

Thank you for highlighting the positive attributes you were able to enjoy, we hope to have the pleasure of serving you again in the future. General Manager

Virginia Beach, Virginia
Reviewed 3 days ago NEW

I booked our family of 4 vacation 10 months in advance through an exchange with Interval International. We had a 2BR Villa from Sunday, May 14 - Sunday, May 21, 2017. We were celebrating our son's college graduation, as well our 25th wedding anniversary. I had also booked and prepaid our Gourmet Meal Plan and roundtrip private airport transfers with...

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Helpful?
2Thank a_cool_mommy
KarismaHotelsResorts, Director General at Azul Beach Resort The Fives Playa Del Carmen, responded to this review

Thank you for highlighting the positive attributes you were able to enjoy, we hope to have the pleasure of serving you again in the future. General Manager

Brampton, Canada
Reviewed 3 days ago NEW

We had or wedding there last week and we were very satisfied with the resorts service, cleanliness, food & bar service. I had my hair and make-up done by Marilyn and she did a fantastic job. Our bell boy Humberto was also fantastic and more than willing to help with any request we had. The resort is a short 10...

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Helpful?
Thank andreakdelgado
KarismaHotelsResorts, Director General at Azul Beach Resort The Fives Playa Del Carmen, responded to this review

Thank you for highlighting the positive attributes you were able to enjoy, we hope to have the pleasure of serving you again in the future. General Manager

Reviewed 3 days ago NEW

This hotel is really nice and clean however I'm not giving the five stars and my reasons are: 1) The beach in this hotel is not the best beach the hotel make an awful breakwater because the sea in that part is really wavy, it is like open sea. However the pool near the beach is nice. If you haven't...

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Helpful?
1Thank Carlos V
KarismaHotelsResorts, General Manager at Azul Beach Resort The Fives Playa Del Carmen, responded to this review

Dear Carlos V thank you for the time taken to share your feedback with us at Trip Advisor about your recent stay at out hotel. It is nice to know that you have enjoyed the Property and well kept garden areas and I appreciate your feedback about the environment for our youngest visitors; however, I am sorry to read that...

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06/11/2017 06/12/2017
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Beachfront
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Center with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Tennis Court
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Located just 10 minutes from charming Playa del Carmen, Azul Fives Hotel is noted for enormous suites designed for families and friends with up to three bedrooms with rooftop decks. Activities and special experiences foster togetherness for families, couples and groups of friends. The 360-suite hotel offers the renowned Gourmet Inclusive® concept, as well as flexible meal plan options to suit all agendas. Private barbecues highlight family activities, and the Kid’s Club sponsored by Fisher-Price® caters to children. Rooftop Weddings inspire soon-to-be-married couples. The 24-hour room service and full-service concierge ensure memorable vacations. ... more   less 

Additional Information about Azul Beach Resort The Fives Playa Del Carmen

Address: Predio El Limonar Fraccion 2 | Xcalacoco, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $59 - $1,281 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Azul Beach Resort The Fives Playa Del Carmen 4*
Number of rooms: 524
Reservation Options:
TripAdvisor is proud to partner with Expedia, BookIt.com, Hotels.com, Travelocity, Hotwire, Orbitz, TravelUp, Cancelon, getaroom.com, HotelsforEveryone, Evoline ltd, TripOnline SA and HotelQuickly so you can book your Azul Beach Resort The Fives Playa Del Carmen reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Azul Fives By Karisma Hotel Playa Del Carmen
Azul Beach Resort The Fives Playa Del Carmen Riviera Maya, Mexico
Hotel Style:
#27 Green Hotel in Playa del Carmen
#30 Top resorts Hotel in Playa del Carmen
#38 Luxury Hotel in Playa del Carmen
#40 Spa Hotel in Playa del Carmen
#42 On the Beach Hotel in Playa del Carmen
#43 Family Hotel in Playa del Carmen
#79 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travelers have asked, with answers from Azul Beach Resort The Fives Playa Del Carmen staff and other travelers.
1,239 questions
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Questions? Get answers from Azul Beach Resort The Fives Playa Del Carmen staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Sky essence suite is highly recommended.”
, yesterday | Read review
“Any room is great. We loved Villa 12 on the ground floor with pool view.”
burnsie93, 3 days ago | Read review
“I didn't chose a bottom floor because of pool noise but where we stayed there were few people swimming so not a problem.”
deborahrG8027NA, 3 days ago | Read review
“We had a 2BR villa. Villa 4 #403-1 and 2, on the ground floor, HUGE, by the lazy river leading to the swim up pool bar. Very roomy & quiet.”
a_cool_mommy, 3 days ago | Read review
“Stay in the older section as the rooms are bigger”
andreakdelgado, 3 days ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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Prices are for 1 room, 2 adults
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