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Azul Beach Resort The Fives Playa Del Carmen

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Azul Beach Resort The Fives Playa Del Carmen
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5,392 Reviews from our TripAdvisor Community

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Calgary, Canada
Reviewed yesterday NEW

Rooms are spacious, very clean and well maintained. Resort Grounds are kept in immaculate shape and Azul Fives is (in my opinion) the most scenic resort we have stayed in. Housekeeping staff did a fabulous job of making sure our room was clean and tidy each day and the "towel" decorations left on the bed each day are second to...

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Thank Phil E
Bemidji
Reviewed yesterday NEW

If you like beach pools and sun in February it is great. Outstanding service in the many restaurants where the food and drink was excellent. Room was spacious and clean. Some walking trails within the complex to observe birds and wildlife.

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1Thank 886michaelaa
san francisco, Ca
Reviewed 2 days ago NEW

We were a group of 5 high school friends. We came to Azul Fives to celebrate our 50th birthdays this year. We had a 3 bedroom penthouse suite. Each bedroom had it's own bathroom. We had a big family room and kitchen and a balcony off each bedroom. There was a stair case to the roof where we had a...

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2Thank ajmaritime
Toronto, Canada
Reviewed 2 days ago NEW

My wife and I had our first visit to Azul Fives along with our two kids (ages 8 and 4) and had a great time. The customer service was fantastic, the restaurants were great, and the facilities were very well maintained. Our room was a one-bedroom Essence suite located in the farthest building from the beach (Villa 18). Some reviewers...

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4Thank Joe K
Canada
Reviewed 2 days ago NEWvia mobile

We spent a week at the resort in one of the larger suites they had available. The rooms were equipped like a residence with 2 bathrooms, a bathtub in the room and large living area. They were clean and modern rooms as well. The restaurants offered a delicious selection (definitely go to the French bistro for breakfast) and buffet staff...

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1Thank tikaaa12
Saratoga Springs, New York
Reviewed 2 days ago NEWvia mobile

We are just finishing a 7 day stay at Azul Five, and the service was unbelievable. Our rooms were wonderful because of Cecelia in the Prestige office. Our days on the beach were perfect because of Gaby, Fabiano, Edgar, and Luis. They literally catered to our every need. Our meals were wonderfully served by Francisco, Josue and Candito. Alejandro clearly...

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2Thank jillrphoto
Vancouver, Canada
Reviewed 3 days ago NEW

My husband, 3 teenagers and and myself just returned from a week at Azul Fives. Looking forward to a week of heat and relaxation we were not disappointed at all! The facility itself is very clean and well maintained. Rooms are spacious and they actually stock the fridge every day with beverages unlike some other resorts that say they will...

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3Thank Nicole S
Olds, Alberta
Reviewed 3 days ago NEW

We needed a little "attitude adjustment" from the cold Canadian weather and found ourselves here. The resort didn't look all that busy but for whatever reason we were upgraded to a sky view suite. The view was not the best. A peekaboo shot of the ocean and the roof tops of the resort next door. Because of the large size...

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2Thank 170sylviah
A TripAdvisor Member
1 review
2 helpful votes
Reviewed 3 days ago NEWvia mobile

We just wanted to say thanks to Ely, Gaby, Sarai, Valeria, Yolanda and Zaira at the kids club. We have never left our kids (2 and 4) with babysitters before but decided to give it a try so we could go have dinner without chasing two boys around. Our kids had a blast - so did we.

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2Thank A TripAdvisor Member
Santiago, Chile
Reviewed 3 days ago NEW

We had a great time in Azul Fives Resort, with great level food (fully meeting their gourmet inclusive claim rather than "bulk-prepared food" in most all-inclusive resorts) and very friendly and attentive staff. All restaurants were very good and with proper availability even though the hotel was nearly all booked. The one thing that could improve is the entertainment; staff...

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2Thank foleon
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Tennis Court
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Located just 10 minutes from charming Playa del Carmen, Azul Fives Hotel is noted for enormous suites designed for families and friends with up to three bedrooms with rooftop decks. Activities and special experiences foster togetherness for families, couples and groups of friends. The 360-suite hotel offers the renowned Gourmet Inclusive® concept, as well as flexible meal plan options to suit all agendas. Private barbecues highlight family activities, and the Kid’s Club sponsored by Fisher-Price® caters to children. Rooftop Weddings inspire soon-to-be-married couples. The 24-hour room service and full-service concierge ensure memorable vacations. ... more   less 

Additional Information about Azul Beach Resort The Fives Playa Del Carmen

Address: Predio El Limonar Fraccion 2 | Xcalacoco, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $154 - $864 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Azul Beach Resort The Fives Playa Del Carmen 4.5*
Number of rooms: 524
Reservation Options:
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Also Known As:
Azul Fives By Karisma Hotel Playa Del Carmen
Azul Beach Resort The Fives Playa Del Carmen Riviera Maya, Mexico
Hotel Style:
#11 Business Hotel in Playa del Carmen
#29 Top resorts Hotel in Playa del Carmen
#37 Luxury Hotel in Playa del Carmen
#39 Spa Hotel in Playa del Carmen
#40 On the Beach Hotel in Playa del Carmen
#43 Family Hotel in Playa del Carmen
#79 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travelers have asked, with answers from Azul Beach Resort The Fives Playa Del Carmen staff and other travelers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ground floor pool view rooms are the best in my opinion.”
 of 5 bubbles phile706, yesterday | Read review
“we were in building 18 not sure if other buildings had better smelling bathrooms and hot water or not.”
 of 5 bubbles ajmaritime, 2 days ago | Read review
“Rooms in the Essence section are modern and in great shape, but farther from the beach.”
 of 5 bubbles 620joek, 2 days ago | Read review
“bld #18 is near a construction site, but the side we were on was not affected”
 of 5 bubbles Nicole1035, 3 days ago | Read review
“Villa 15 has small rooms, 3,4,5,6,9 are bigger but lookout for 5 and 6 which overlook kids club if you are at the rear of the building.”
 of 5 bubbles KerryD644, 3 days ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question