We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

Hotel Copa : Hotel en Playa del Carmen

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Management photos
Hotel Copa : Hotel en Playa del Carmen
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

68 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
  • More
Showing 18: English reviews
Durango, Colorado
Level Contributor
34 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed March 24, 2014

Hotel Copa is right on 5th across from the Tequila Barrel. What a great location. It would be such a neat place if they would just fix it up. The internet was good enough to do a Skype call, but you have to be in the back left of the courtyard. The jucuzi tub is empty and looks like it's... More 

1 Thank Real_Colorado_Native
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed February 10, 2014 via mobile

We arrived and were told there were no more rooms available (despite our prepaid reservation through Expedia). Manager walked by and magically found a room for us (#7). This is a nice, well located hotel that badly lacks maintenance. Spa not working. Rusty fridge. Hardly any dishes and no pots & pans. Noisy at night but the old A/C will... More 

Thank filionceau
Montreal, Canada
Level Contributor
2 reviews
3 of 5 stars Reviewed February 5, 2014

Uppon arrival, the hotel had lost our reservation. We were "upgraded" to room #7 wich is a very big room with sererate bedroom and living room, fridge and kitchen. Kitchen was dirty (see photos). Make sure you plug in your fridge uppon arrival. The room seemed ok clean at first, Then we noticed the rust on the fridge and the... More 

Thank Eric R
Cancun, Mexico
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed December 27, 2013

I am ok with hole in the wall, backpacker type hotels. I've stayed in many. However dirty and moldy are a result of laziness not simplicity. There was trash outside, YELLOW stains on the sheets (NOT older yellow tinged...) and a big black hair on the pillow. When I asked for new covers I was told that they couldn't be... More 

4 Thank Julie T
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed May 26, 2013 via mobile

I was here in January 2013. Our room was just behind the street with all the bars. When you take a shower, the hot water lasts 2 minutes only. The AC is very noisy. The place is well located, but for the price you can find much better places. This is a tourist trap.

1 Thank Gladysfp
Palma de Mallorca, Islas Baleares, Spain
1 review
5 of 5 stars Reviewed February 21, 2013

I been at the hotel for 2 weeks, with my husband, and our littles kids, we love the little cute hotel, we had a nice kitchen with every thing that we need, and the personal it was really really kind and helpful. We do appreciate all the good tips they give us to have a perfect vacation! This is our... More 

Thank Lourdes R
New York City, New York
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed January 20, 2013

This hotel was in a convenient location which was great! Upon entry it looked as nice as the other hotels in close proximity. We stayed in room 7 which was not that great as a total package. The first night the towels and linens were fine, we had two full beds. The second night one of the towels had a... More 

Thank bgi-bze
Mexico City, Mexico
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed January 11, 2013

The Hotel is nice, and is according to the price. Very clean and attention is excellent. The loacation couldn't be better, it is just in the quinta avenida, where all the restaurants, bars and discos are located. The beach is very close, just one block away.

1 Thank Mariana H
Level Contributor
58 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
3 of 5 stars Reviewed September 11, 2012

Stayed there for one night before our flight home the next day. The hotel has the rustic and old Mexican charm. It has great location and friendly staff. You step outside the hotel and you are in the middle of shops and restaurants. The hotel room is basic but clean. Most importantly, the air conditioning worked well.

1 Thank wander2
Level Contributor
54 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
1 of 5 stars Reviewed August 2, 2012

Flthy chair for the receptonist to sit on. Computer did not work to confirm our reservation, so we stood for 20 min waiting. We saw the room--I almost died. The bathroom sink looked like it had not been cleaned in a week. There was a puddle of bar soap next to it, a scummy puddle. There were black hairs around... More 

Thank Sandra W
Questions? Get answers from hotel staff and past guests. Ask a question

43 photos of this hotel

Traveler photos: See what travelers like you saw

All Traveler Photos (42)
Hotel & Grounds (6)
Bathroom (5)
Room/Suite (10)
Pool/Beach Area (2)
Dining (2)
Other (17)

Management photos: Courtesy of the property manager

All Management Photos (1)
Hotel & Grounds (1)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Playa del Carmen hotels
0.2 mi away
El Secreto Hotel by Bunik
El Secreto Hotel by Bunik
#118 of 210 in Playa del Carmen
4.5 of 5 stars 88 reviews
0.1 mi away
Xtudio Comfort Hotel by Xperience Hotels
Xtudio Comfort Hotel by Xperienc...
#76 of 210 in Playa del Carmen
4.5 of 5 stars 166 reviews
0.3 mi away
Popol Vuh
Popol Vuh
#114 of 210 in Playa del Carmen
4.0 of 5 stars 150 reviews
Show Prices
Show Prices
Show Prices
1.1 mi away
Olive Hotel & Boutique
Olive Hotel & Boutique
#185 of 210 in Playa del Carmen
3.0 of 5 stars 10 reviews
0.0 mi away
Kinbe Hotel
Kinbe Hotel
#99 of 210 in Playa del Carmen
4.0 of 5 stars 572 reviews
0.1 mi away
Hotel Lunata
Hotel Lunata
#72 of 210 in Playa del Carmen
4.5 of 5 stars 337 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question


  • Free Internet
  • Free Parking
About the property
  • Wheelchair access
Room types
  • Suites
  • Kitchenette
In your room
  • Air Conditioning
  • Free Internet
  • Free Parking
Official Description (provided by the hotel)
Located in the heart of Playa del Carmen's famous Fifth Avenue, Hotel Copa offers 20 rooms & Suites amidst tropical vegetation and a mix of Mexican colors and shapes. Hotel Copa puts you in the middle of the action, whether your thing is to chill in a hammock, sun bathe in one of the most beautiful beaches in the world or party rock all night, Copa is the place to be as its central location is second to none. ... more   less 

Additional Information about Hotel Copa : Hotel en Playa del Carmen

Address: 5th Av. No. 209 Bt 10 12, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $48 - $200 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hotel Copa : Hotel en Playa del Carmen 2.5*
Number of rooms: 17
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, Hotels.com and Hotwire so you can book your Hotel Copa : Hotel en Playa del Carmen reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Copa : Hotel En Playa Del Carmen Riviera Maya, Mexico
Hotel Style:
#62 Family Hotel in Playa del Carmen
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay