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Hotel Copa : Hotel en Playa del Carmen

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Hotel Copa : Hotel en Playa del Carmen
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68 Reviews from our TripAdvisor Community

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Showing 18: English reviews
Durango, Colorado
Reviewed March 24, 2014

Hotel Copa is right on 5th across from the Tequila Barrel. What a great location. It would be such a neat place if they would just fix it up. The internet was good enough to do a Skype call, but you have to be in the back left of the courtyard. The jucuzi tub is empty and looks like it's...

1Thank Real_Colorado_Native
Reviewed February 10, 2014 via mobile

We arrived and were told there were no more rooms available (despite our prepaid reservation through Expedia). Manager walked by and magically found a room for us (#7). This is a nice, well located hotel that badly lacks maintenance. Spa not working. Rusty fridge. Hardly any dishes and no pots & pans. Noisy at night but the old A/C will...

Thank filionceau
Montreal, Canada
Reviewed February 5, 2014

Uppon arrival, the hotel had lost our reservation. We were "upgraded" to room #7 wich is a very big room with sererate bedroom and living room, fridge and kitchen. Kitchen was dirty (see photos). Make sure you plug in your fridge uppon arrival. The room seemed ok clean at first, Then we noticed the rust on the fridge and the...

Thank Eric R
Cancun, Mexico
Reviewed December 27, 2013

I am ok with hole in the wall, backpacker type hotels. I've stayed in many. However dirty and moldy are a result of laziness not simplicity. There was trash outside, YELLOW stains on the sheets (NOT older yellow tinged...) and a big black hair on the pillow. When I asked for new covers I was told that they couldn't be...

4Thank Julie T
Reviewed May 26, 2013

I was here in January 2013. Our room was just behind the street with all the bars. When you take a shower, the hot water lasts 2 minutes only. The AC is very noisy. The place is well located, but for the price you can find much better places. This is a tourist trap.

1Thank Gladysfp
Palma de Mallorca, Islas Baleares, Spain
Reviewed February 21, 2013

I been at the hotel for 2 weeks, with my husband, and our littles kids, we love the little cute hotel, we had a nice kitchen with every thing that we need, and the personal it was really really kind and helpful. We do appreciate all the good tips they give us to have a perfect vacation! This is our...

Thank Lourdes R
New York City, New York
Reviewed January 20, 2013

This hotel was in a convenient location which was great! Upon entry it looked as nice as the other hotels in close proximity. We stayed in room 7 which was not that great as a total package. The first night the towels and linens were fine, we had two full beds. The second night one of the towels had a...

Thank bgi-bze
Mexico City, Mexico
Reviewed January 11, 2013

The Hotel is nice, and is according to the price. Very clean and attention is excellent. The loacation couldn't be better, it is just in the quinta avenida, where all the restaurants, bars and discos are located. The beach is very close, just one block away.

1Thank Mariana H
Reviewed September 11, 2012

Stayed there for one night before our flight home the next day. The hotel has the rustic and old Mexican charm. It has great location and friendly staff. You step outside the hotel and you are in the middle of shops and restaurants. The hotel room is basic but clean. Most importantly, the air conditioning worked well.

1Thank wander2
Anoka, Minnesota
Reviewed August 2, 2012

Flthy chair for the receptonist to sit on. Computer did not work to confirm our reservation, so we stood for 20 min waiting. We saw the room--I almost died. The bathroom sink looked like it had not been cleaned in a week. There was a puddle of bar soap next to it, a scummy puddle. There were black hairs around...

Thank Sandra W
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42 photos of this hotel

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All Traveler Photos (42)
Hotel & Grounds (6)
Bathroom (5)
Room/Suite (10)
Pool/Beach Area (2)
Dining (2)
Other (17)
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  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair access
Room types
  • Suites
  • Kitchenette
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
Official Description (provided by the hotel)
Located in the heart of Playa del Carmen's famous Fifth Avenue, Hotel Copa offers 20 rooms & Suites amidst tropical vegetation and a mix of Mexican colors and shapes. Hotel Copa puts you in the middle of the action, whether your thing is to chill in a hammock, sun bathe in one of the most beautiful beaches in the world or party rock all night, Copa is the place to be as its central location is second to none. ... more   less 

Additional Information about Hotel Copa : Hotel en Playa del Carmen

Address: 5th Av. No. 209 Bt 10 12, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $48 - $200 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hotel Copa : Hotel en Playa del Carmen 2.5*
Number of rooms: 17
Reservation Options:
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Also Known As:
Hotel Copa : Hotel En Playa Del Carmen Riviera Maya, Mexico
Hotel Style:
#62 Family Hotel in Playa del Carmen
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Questions & Answers

Questions? Get answers from Hotel Copa : Hotel en Playa del Carmen staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The room in the back on the left of the 1st floor it's like 6 or 7 is great. It has two floors, and one bed.”
 of 5 bubbles Real_Colorado_Native, Mar 24, 2014 | Read review
“Rooms on the inside are quieter”
  • Bathroom mittor is weird
  • TV is small but conviently located in the bedroom
  • No can do for this AC unit. Remote not available
  • AC Unit is not clean, but does work
  • Fridge is rusted but works well
 of 5 bubbles 980ericr, Feb 5, 2014 | Read review
“Choose a different hotel.”
  • Door
  • Moldy fridge
  • Dirty fridge
  • Toilet at check in
  • Nasty bed one
 of 5 bubbles 588juliet, Dec 27, 2013 | Read review
“Stay away unless you want to sleep in filth with your valuables strapped to your body.”
 of 5 bubbles 678sandraw, Aug 2, 2012 | Read review
4 of 4
Questions? Get answers from hotel staff and past guests. Ask a question