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THE FIVES BEACH HOTEL & RESIDENCES

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Traveler (148)
Pool & Beach (36)
Dining (27)
Overview
  • Excellent76%
  • Very good9%
  • Average8%
  • Poor2%
  • Terrible5%
Travelers talk about
“gin bar”(7 reviews)
“butler staff”(2 reviews)
“tacos”(4 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5 Star accommodation
All hotel details
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Rooms
Sep 2Sep 3
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (138)
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Traveler rating
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10
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4
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All reviewsgin barbutler stafftacosthe wait staffmain poolhot tubfamily vacationgreat vacationstar resortroom servicejustinaoriolaestilokarismavillaluiscarts
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1 - 5 of 101 reviews
Reviewed yesterday

The room was beautiful and exceeded our expectations. You really do not need to leave the hotel for anything which is good because not too much around. Lots of food options but not a lot of Mexican food surprisingly. All-inclusive really isn't necessary as the...More

Thank Priscilla R
Reviewed 3 days ago via mobile

Loved it here and not easily pleased! Rooms are quite stunning, great attention to detail and staff so friendly and helpful. The restaurants are fantastic, would not believe it is all inclusive. A million times nicer than other all inclusives. No mad rush for sun...More

Thank Julie F
Reviewed 1 week ago via mobile

The food was delicious. Although we had sushi before we had several questions about the menu. Our server, Flamo, (spelling ?) was very knowledgeable about the menu. He was very kind and helpful and his service was top notch. We couldn’t have asked for better...More

Thank Melissa C
Reviewed 2 weeks ago via mobile

We made a reservation for one night on our way to the hotel and got there about five minutes later. The check-in process took longer than usual - waited in line for a while and had to fill out a long form. To my surprise,...More

2  Thank Andrea A
Reviewed 3 weeks ago via mobile

Had a great time room was great kids love their pools all the personal stuff did an amazing Job the location was perfect great food drinks thanks to everyone at the azul fives hope to came back soon see ya later

Thank Alejandro F
View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Beachfront
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Hotel Amenities
Children Activities (Kid / Family Friendly)
Room Service
Free Parking
Wheelchair access
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Center with Internet Access
Laundry Service
Concierge
Multilingual Staff
Babysitting
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Tennis Court
Fitness Center with Gym / Workout Room
Outdoor pool
Details
Price range
$117 - $405 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#57 Spa Hotel in Playa del Carmen
#59 Luxury Hotel in Playa del Carmen
#71 On the Beach Hotel in Playa del Carmen
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$117 - $405 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#57 Spa Hotel in Playa del Carmen
#59 Luxury Hotel in Playa del Carmen
#71 On the Beach Hotel in Playa del Carmen
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveler (148)
Pool & Beach (36)
Dining (27)
Room & Suite (5)
Family and Play Areas (9)
Business Center & Event Rooms (3)
Questions & Answers
Ask a question
karla J
May 1, 2018|
Answer
Response from 559ecommerce | Property representative |
Dear Karla, My name is Camila Rosati, I am the E-concierge on site and I will be more than happy to answer any questions you may have in order to make your stay as enjoyable as possible. Could you please provide me your... More
0
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Google Translation
amazingtraveler117
January 12, 2018|
AnswerShow all 2 answers
Response from 559ecommerce | Property representative |
Good afternoon: Children have a cost of 50 usd per child per day this price is respected if you pay before your arrival, if you do it directly at reception has a higher price, the 2 year old does not pay only the 6 year... More
0
Votes
Google Translation
Room Tips
"Building 1 is not yet renovated. We stayed in Building 17 which was fully renovated."
Read review
"All rooms are good but the newer is better but farther from the beach...."
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"Quieter areas are older buildings (8 years old). More of a classic Mexican feel. New, modern buildings are..."
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"You have so many pools and the view is amazing in every single place"
Read review
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