Fiesta Inn Playa del Carmen
Fiesta Inn Playa del Carmen
Av 10 Esq. con Calle 26, Playa del Carmen 77710 Mexico
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Avg. $116 /night, 2/7 - 2/8
$122
per night
$113
per night
$103
per night
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About
#69 of 288 hotels in Playa del Carmen
Location
4.8
Rooms
4.5
Value
4.3
Cleanliness
4.7
Service
4.5
Sleep Quality
4.5
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
The hotel, located just one street over from the famous Fifth Avenue, offers 129 guest rooms, 24-hour room service, high-speed Internet, fitness center, dry cleaning service, covered parking, and the 360° Lounge which is home to La Isla restaurant, B-On Business Center, and the convenience store and self-service area. Service dogs are permitted.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Pool
Bar / lounge
Airport transportation
Business Center with Internet Access
Meeting rooms
Parking garage
Wifi
Pool / beach towels
Rooftop pool
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Rooftop bar
Rooftop terrace
Baggage storage
Concierge
Non-smoking hotel
Sun terrace
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Modern
Business
Languages Spoken
English, Spanish
Hotel links
Location
Av 10 Esq. con Calle 26, Playa del Carmen 77710 Mexico
Name/address in local language
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
343 Restaurants
within 0.3 miles
Reviews
Traveler rating
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- 214
- 57
- 26
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Detailed Reviews
Hotel's Favorite
Good hotel off the tourist 5th Ave. Rooms are small but clean with balcony. Staff is very friendly and accommodating. Roberto from the front desk was super nice and helpful. Edwin our housekeeper was amazing not only was our room so well clean he was so sweet and kind. Food at resturant was good, drinks were not the best they need a bartender on staff at resturant.
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Date of stay: September 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
These reviews are machine translated from their original language. Show machine translations?
It is the second time we have stayed at this hotel due to its excellent location, just two blocks from the beach and one from 5th Avenue. It has everything you could need and the facilities always look clean and in good condition.
It is ideal for traveling with family and also for business.
It is ideal for traveling with family and also for business.
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Date of stay: August 2023Trip type: Traveled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is one block from the beach in playa del carmen and situated downtown. Great service with 2 rooftop pools and a gym. What really makes this attractive is that it’s reasonably priced given the quality, service and location
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Date of stay: May 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
stayed at this hotel for 2 nights, one night we booked our selves the other night had been booked by a tour we were joining. When we arrived, we explained that we had 2 rooms booked separately and that we would prefer to not have to move rooms. We were showed an invoice for each room and advised if we wanted to stay in one room for 2 nights that we would need to upgrade to the tour booked room, we agreed to this and were shown to our room. The room was on the 1st floor on the back of the hotel, it had a lounge area, but no outside windows or space, the only natural light coming into the room was through a strip of skylight in the ceiling. Also the room was exceptionally noisy, there was a loud dragging noise through out the night, this was accompanied by a very loud noise that can only be described as sounding like an aircraft taking off. If we had chosen to stay in the cheaper room we would have been on the front of the hotel with a balcony and patio door, so not quite sure how the room we were sold was an upgrade. This also happened to another couple who were booked on the same tour. The differences of the rooms were never explained to us and this was not a language problem as my daughter speaks fluent Spanish.
The hotel pool was very nice, but appeared to have only 2 parasols and the weather was extremely hot. Breakfast was a buffet which had lots of choice. The location of the Hotel is very central.
The hotel pool was very nice, but appeared to have only 2 parasols and the weather was extremely hot. Breakfast was a buffet which had lots of choice. The location of the Hotel is very central.
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Date of stay: April 2024Trip type: Traveled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip: Check the location of room and if it has window if a room without windows is a problem for you ....
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ROBERTO D, Atención al huésped/Recepción at Fiesta Inn Playa del Carmen
Responded May 9, 2024
Thank you so much for your comments, we are really sorry for the misscomunication, we noticed that your agency (intrepid) booked Junior Suite for you and the other couple, Junior suites dont have a balcony and they are more expensive because of the additional space you mentioned (lounge area) and it also has a fridge, on the contrary the room you booked on your own is a smaller one that doesnt have all of the ammenities you got on the suite. I hope the rest was great on your stay and we really hope to have you back soon Regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Whatvto sqy… hotel itself is in the perfect location in PDC meaning that you cannot miss the noise from the surrounding bars etc.
Being on the central location close to the 5th av means that you must be aware of that. Hotel coukf be great with some inprovements
Being on the central location close to the 5th av means that you must be aware of that. Hotel coukf be great with some inprovements
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Date of stay: February 2024Trip type: Traveled as a couple
Room Tip: Avoid the rooms facing the main street
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This Hotel has not aged well. To put this in perspective, we stayed here back in 2018 and loved it. Every morning we went up on the roof and had breakfast by the pool. We also spent a good part of the day by the pool. This hotel looks like they have not done any maintenance on the pools since opening. The bell staff kept pushing the beach club, we found out why when we saw the pool area. The pool beds are nasty and dirty, the deck is dangerous and falling apart and only one pool was open our entire stay. The paper they give you at check in indicates that the pool area bar is open at 8am, online it says 9am but in reality it does not open till 3pm. We elected to leave the hotel every morning to get breakfast. I am giving them 2 stars because the room is clean and comfortable, and the cleaning staff is the saving grace of this hotel. If you are only looking for a clean room and want to spend everyday at the beach then this hotel may work for you, we were sorely disappointed.
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
One of the best properties in Playa del Carmen, close to everything and for all tastes. It is wonderful, close to the best night spots, food centers, transportation.
The pool is wonderful, and the rooms are fantastic with a view of the outside and the best thing is that you can't hear the noise.
The pool is wonderful, and the rooms are fantastic with a view of the outside and the best thing is that you can't hear the noise.
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Date of stay: August 2023Trip type: Traveled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Javier was very helpful.
The staff at breakfast were excellent.
Choice of food was excellent at breakfast.
Location excellent.
If you have a room on the front of the hotel it is very noisy as the balcony doors are only single glazed and it is on a main road where there are several noisy bars and restaurants until the early hours of the morning.
Housekeeping was very hit and miss. Some days we got coffee replaced and others not and some times we got water and others not. Some days insufficient towels as well
The staff at breakfast were excellent.
Choice of food was excellent at breakfast.
Location excellent.
If you have a room on the front of the hotel it is very noisy as the balcony doors are only single glazed and it is on a main road where there are several noisy bars and restaurants until the early hours of the morning.
Housekeeping was very hit and miss. Some days we got coffee replaced and others not and some times we got water and others not. Some days insufficient towels as well
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Date of stay: February 2024Trip type: Traveled as a couple
Value
Location
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ROBERTO DIAZ, Atención al huésped/Recepción at Fiesta Inn Playa del Carmen
Responded Mar 31, 2024
Thank you so much for your feedback, we will be working on our opportunity areas at houskeeping department and we are very glad that Javier does an excelent job
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed at the Fiesta Inn on the recommendation of a friend who has stayed in this hotel many times. I came with my best friend and my daughter and her friends. The rooms were clean and neat and the location is great and just steps from 5th avenue, which was perfect. There are also two rooftop pools, perfect for lounging and drinking the afternoon away. The best part of our stay however, was Javier. I'm not even sure what Javier's position is with the hotel, but he is surely "the man!" He helped us with everything from restaurant recommendations, to cool beach clubs, to a last minute (reasonable) taxi when our prearranged airport shuttle never showed up. Everyone in our group knew that if we needed anything at all just ask for Javier and he would take care of us. I will definitely stay here again!
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Date of stay: June 2021
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Olga Ortega, Atención al huésped/Recepción at Fiesta Inn Playa del Carmen
Responded Jul 26, 2021
Dear Mr. @Mothicks811 We appreciate the time that you taken to let us know about your recent visit to Fiesta Inn Playa del Carmen. We hope to have you back soon, it will be a real pleasure. Best regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I was there with two children (10 & 13), and we loved it that it was close to everywhere and so convenient! 5 minutes walk to the beach, 8 minutes walk to the big super store (to buy water shoes, beach blanket, snacks and water...), and 1 minute walk to the 5th street where all the restaurants and cute little stores are! We just liked the location the best! We also loved the roof top pools they had as well. Room was cleaned very well daily by the house keeper and the front desk was always helpful too.
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Date of stay: February 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
sarahandjackson asked a question Nov 2020
Chicago, Illinois, United States23 contributions30 helpful votesDoes anyone know what the Wi-Fi speed in the room is? Thank you!
…
"Check the location of room and if it has window if a room without windows is a problem for you . Room 145 noisy and no window"Read full review
…
PRICE RANGE
$96 - $141 (Based on Average Rates for a Standard Room)
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaPlaya del Carmen
NUMBER OF ROOMS
129
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Fiesta Inn Playa del Carmen
Which popular attractions are close to Fiesta Inn Playa del Carmen?
Nearby attractions include The Roof 28 - At The Reef 28 (0.1 miles), Smoke Shop Souvenir (0.1 miles), and Exotic Smoke Shop (0.09 miles).
What are some of the property amenities at Fiesta Inn Playa del Carmen?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
What food & drink options are available at Fiesta Inn Playa del Carmen?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Fiesta Inn Playa del Carmen?
Yes, a parking garage and paid private parking on-site are available to guests.
What are some restaurants close to Fiesta Inn Playa del Carmen?
Conveniently located restaurants include L'Italiano Restaurant, INKA cocina peruana, and La Vagabunda De La 5th.
Are there opportunities to exercise at Fiesta Inn Playa del Carmen?
Yes, guests have access to a pool and a fitness center during their stay.
Does Fiesta Inn Playa del Carmen have airport transportation?
Yes, Fiesta Inn Playa del Carmen offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Fiesta Inn Playa del Carmen located near the city center?
Yes, it is 0.1 miles away from the center of Playa del Carmen.
Are any cleaning services offered at Fiesta Inn Playa del Carmen?
Yes, dry cleaning and laundry service are offered to guests.
Does Fiesta Inn Playa del Carmen offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Which languages are spoken by the staff at Fiesta Inn Playa del Carmen?
The staff speaks multiple languages, including English and Spanish.