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Thompson Beach House

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Calle 8 Nte y, Playa S/N Centro, Playa del Carmen 77710 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (400)
Pool & Beach (58)
Room & Suite (52)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 06/19/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Thompson Beach House
Updated 06/19/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#19 of 271 hotels in Playa del Carmen
Location
Cleanliness
Service
Value
Travelers' Choice
For a relaxed and intimate bohemian vibe, revel in our exclusive Playa del Carmen beachfront hotel just a short walk from our Thompson Main House address on Quinta Avenida. Surround yourself in mid-century contemporary style, take a dip in the ocean, lounge by the pool or reserve a cabana for personalized service and attention. An exclusive beachfront experience with pool, private cabanas and day beds reserved for Beach House guests and an oceanfront lounge Wood fire grilled seafood, ceviches and inspired twists on traditional Mexican favorites, along with poolside cocktails at the beachfront C Grill With just 27 rooms and suites and intuitive service, these oceanfront accommodations on the Riviera Maya offer an idyllic oasis for destination weddings, honeymoons and romantic getaways, as well as family vacations, milestone events and corporate retreats.
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Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Bicycle rental
Kids stay free
Paid public parking nearby
Wifi
Pool / beach towels
Pool with view
Outdoor pool
Restaurant
Breakfast available
Breakfast in the room
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Poolside bar
Bicycles available
Snorkeling
Bicycle tours
Canoeing offsite
Entertainment staff
Walking tours
Water park offsite
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Car hire
Taxi service
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Outdoor fireplace
Outdoor furniture
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Butler service
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Private beach
Housekeeping
Minibar
Flatscreen TV
Bath / shower
Private balcony
Room service
Safe
Telephone
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
iPod docking station
Hair dryer
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Room types
Ocean view
City view
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Boutique
Languages Spoken
English, Spanish
327Reviews24Q+A44Room tips
Traveler rating
  • 277
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  • 8
Time of year
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Popular mentions
NorthStar815194 wrote a review Sep 2020
2 contributions
Great place and excelent service with Oscar, we recomend this place and his service. We Love playa, the drinks are on time and the view is amazing, definitly we will come back in this days, thank you for all.
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Date of stay: September 2020Trip type: Traveled with friends
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Response from Stefano Antoniazzi, Other at Thompson Beach House
Responded 4 weeks ago
Dear Guest, thank you for taking the time to write this wonderful review about your recent stay at Thompson Playa del Carmen. I am so glad that you enjoyed your vacations in our property. I will surely share your comments with our coworker Oscar and the rest of the team. Lookng forward to welcoming you back and be your hosts. Kind regards, Stefano Antoniazzi - Front Office Manager
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kelli967 wrote a review Sep 2020
Palm Coast, Florida1 contribution
Amazing service, extremely high end room. 4-5star hotel most definitely. Extremely clean. Perfect beach spot. I've traveled to Playa many times and this is now our spot!! The bellman even went to the pharmacy to get us something we needed. They basically catered to your every need and knew us by name upon check in!?! Could not have asked for a more perfect place for a couple to relax and recharge. Book this place!
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Date of stay: September 2020
Cleanliness
Service
Sleep Quality
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Response from Stefano Antoniazzi, Other at Thompson Beach House
Responded 4 weeks ago
Dear Kelli, we are grateful for your kind review about your recent stay at Thompson Beach House. I will share your comments with the entire staff and we do hope to welcome you back in the near future. We will be glad to be your hosts in Playa del Carmen. Kind regards, Stefano Antoniazzi - Front Office Manager
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traveledbefore wrote a review Sep 2020
Sarasota, Florida105 contributions78 helpful votes
Other hotel chains, Marriott comes to mind, could be schooled by Hyatt. Perfect stay, first class service, great amenities and great location. Rooms are expansive with water views. The staff was very sincere.
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Review collected in partnership with Hyatt Hotels
Date of stay: August 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Stefano Antoniazzi, Other at Thompson Beach House
Responded Sep 3, 2020
Dear Guest, we are very grateful to read your review about your recent stay with us at Thompson Beach House which I will share with the entire team. We always strive to provide the best service and product possible and it is always an invaluable treasure to receive these comments about our daily service and facilities. We do hope to be your hosts in the near future in Riviera Maya. Kind regards, Stefano Antoniazzi - Front Office Manager
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Pescadoroloco wrote a review Sep 2020
Babylon, New York2 contributions
We stayed at The Thompson Beach Hotel for 4 nights in late August. From the moment we arrived we were treated like royalty. Traveling during COVID we were a bit worried about safety guidelines in Mexico. To our surprise & delight, we were greeted with big smiles, told they would wash our bags and deliver them to our room, they pointed to pads to wipe and clean our shoes, took our temperature and asked us to sanitize our hands. We instantly felt safe, relieved, and new we made the best decision to travel. The front desk, concierge, housekeepers were friendly, helpful and most importantly had constant smiles. Our ocean front suite was amazing, beautiful views. We spent the next few days lounging, enjoying the pool & beach, being "on vacation" and being served by Oscar & Balthazaar. Wow, these 2 are amazing. It was such a pleasure to be greeted by them each day, they remembered our names, our routine, what we like to eat and did everything possible to make our vacation perfect, and they did. We loved our stay so much, we booked Thanksgiving w/ our family. My sister, booked a trip in October to the Hotel as well. Go! Enjoy! Absolutely amazing. J&K
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Review collected in partnership with Hyatt Hotels
Date of stay: August 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
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Response from Stefano Antoniazzi, Other at Thompson Beach House
Responded Sep 3, 2020
Dear Guests, what a wonderful review! We are so thankful to read your comments about your recent stay at Thompson Beach House. We always treasure all our guest and visitor comments which help us to to share your wonderful reviews with the entire team, especially with Oscar and Balatazar, along with to improve and keep our product, faciities and service at the highest level possible. We look forward to welcome you back in a couple of months. Kind regards, Stefano Antoniazzi - Front Office Manager
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Henry Charles wrote a review Aug 2020
Washington DC, District of Columbia54 contributions17 helpful votes
+1
I stayed here for 5 nights everything was first class , food, staff, accommodations , pool , beach. There was basically no need to leave the property. Everything was reasonably priced. Igor , Sauri, and Carlos took care of all my needs. Nadia at the front seat was amazing. Tequila tasting ever evening at 6 pm. I will be staying here again. The rooms were huge and most over look the pool and ocean.
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Date of stay: August 2020Trip type: Traveled solo
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Response from Stefano Antoniazzi, Other at Thompson Beach House
Responded Sep 3, 2020
Dear Guest, we are so glad that you had a memorable time at our beach side boutique hotel and enjoyed all the facilities and service throughout your stay. I will surely share your comments with the entire team, especially with Igor, Sauri and Roberto Carlos. We are proud of them and we hope to be your hosts in the near future when you come back to Playa del Carmen. Thompson Beach House is your new home in Mexico Kind regards, Stefano Antoniazzi - Front Office Manager
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Previous
PRICE RANGE
$219 - $543 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Thompson Beach House
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaPlaya del Carmen
NUMBER OF ROOMS
27
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Frequently Asked Questions about Thompson Beach House
Which popular attractions are close to Thompson Beach House?
Nearby attractions include Quinta Avenida (0.08 miles), Playacrawl (0.1 miles), and 3D Museum of Wonders (0.1 miles).
What are some of the property amenities at Thompson Beach House?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Thompson Beach House?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Thompson Beach House?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Thompson Beach House?
Yes, paid public parking nearby, secured parking, and valet parking are available to guests.
What are some restaurants close to Thompson Beach House?
Conveniently located restaurants include Harry's, Zitla, and Porfirio's Restaurante.
Are there opportunities to exercise at Thompson Beach House?
Yes, guests have access to a pool and a fitness center during their stay.
Does Thompson Beach House have an airport shuttle?
Yes, Thompson Beach House offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Thompson Beach House located near the city center?
Yes, it is 0.4 miles away from the center of Playa del Carmen.
Are any cleaning services offered at Thompson Beach House?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Thompson Beach House?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.