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Luna Encantada Vacation Condos

Certificate of Excellence
Calle 6 y El Playa, Playa del Carmen 77710, Mexico
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1 room 1 adult
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144 Reviews from our TripAdvisor Community

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USA
Level Contributor
88 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We spent two weeks at Luna Encantada in unit H-2. Joe Bloch, the owner, was very helpful and accessible before, during and after our stay. Alberto and Jose, who manage this unit and others, were at the complex daily and only an. Email away if we had a concern. Santiago and Angie set up chaises on the beach for us... More 

Helpful?
2 Thank Dave M
Boston
Level Contributor
45 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

We have stayed at Luna 5 times before this-and visited Playa 7 times. Luna's owners have opted for the quick buck instead of quality renters. Unfortunately Luna and Playa have now become party central for the electronic music and 20/30 something crowd. That means-no longer enjoying the sound of the waves-instead the steady bass beat is prevalent along the beach24/7.... More 

Helpful?
1 Thank BostonTraveler01
Salt Lake City
Level Contributor
64 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

WARNING TO PEOPLE WHO LIKE PEACE AND QUIET AND RUNNING WATER!!! I am sitting here on the patio at 7:00 a.m. having my morning coffee here in unit A1 at Luna Encantada listening to a totally annoying booming of bass music coming from two doors up the beach at the annual BPM festival. This loud music goes on for 10... More 

Helpful?
1 Thank UsFromSaltLakeCity
Jeff_Hughes_Playa, Manager at Luna Encantada Vacation Condos, responded to this review

Our sincerest apologies to these guests for the problems they experienced during their stay. BPM festival, which typically takes place the 2nd week of January each year, is a multi-venue house music event, and unfortunately, one of the normally-empty lots just north of Luna Encantada was rented out as a venue for one of their events, and this has caused... More 

New Hampshire
Level Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

We chose this place because we were tired of the all inclusive properties. Big mistake. The constant barrage of thumping bass from the bar next door resonates through the entire property 24/7. It's absolutely maddening. Do not stay here if you want any sort of quiet solitude. The small strip of beach is mostly rocks but there is a small... More 

Helpful?
3 Thank 297Luv2travel
Rentals_Your_Way, Manager at Luna Encantada Vacation Condos, responded to this review

We want to sincerely apologize to this guest for the issues that he experienced during his stay. Management was not aware that one of the annual BPM festival venues would be so close to the building. This event ends on January 17th and should cause no similar issues to any guests staying after that date. Guests are usually able to... More 

Seattle, Washington
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed January 5, 2016 via mobile

Luna Encantada exceeded my expectations (which does not happen very often). I stayed in H2 Unit. The owner was very pleasant to deal with. His on site manager was courteous and attentive, the unit is well equipped and tastefully decorated. The building is on 5th Ave and the Beach so you get the best of both worlds. There's a phenomenal... More 

Helpful?
1 Thank Delma S
Mexico City
Level Contributor
35 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed December 19, 2015 via mobile

Right next to the beach our condo was beautifully furnished, however one of the rooms is tiny and the pool is pretty cold in winter months. The place is spotless and all the people working here are very nice and helpful. Being steps from the beach is priceless!!!

Helpful?
Thank ViajeraChilanga
Springfield, IL
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed December 16, 2015

My husband and I along with my parents stayed in unit A3 at Luna Encantada for 6 nights. We absolutely love this condo complex. This was our 5th time staying at Luna Encantada and our second time in A3. The condo is beautifully decorated and has anything you could ever need while on vacation. The views from the roof top... More 

Helpful?
2 Thank Buffetfan79
St. Cloud MN
Level Contributor
73 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed December 12, 2015 via mobile

We have tried all inclusives, hotels, and this year thought to try condo. It is our first stay in Playa. We loved the proximity to 5th avenue and the ability to go to our choice of restaurant. The location of this condo is great and the beach, compared to many others that we walked by just can't be beat. You... More 

Helpful?
1 Thank CinMinnesota
2 reviews
5 of 5 stars Reviewed December 2, 2015

We just came back from spending a week at Luna Encantada # A3. Wow, what a great place! Our condo had almost every comfort we have at home. I am a creature of comfort, so this was very important to me. The place was very nicely decorated and the kitchen is superbly stocked with necessary kitchen items. It is nice... More 

Helpful?
Thank Gabriela Q
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 2, 2015

My husband, two children (9mo & 2yo), mother, and brother just returned from a magical week in Rich's condo. The location can't be beat - the condo entrance is between 5th Av & the beach - and there's direct beach access from the complex. The views from the unit itself are lovely. The beach and pool are quiet and peaceful... More 

Helpful?
Thank NKN426
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