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Hotel Casa Ticul

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Hotel Casa Ticul
Hotel Casa Ticul
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743 Reviews from our TripAdvisor Community

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Showing 437: English reviews
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

The staff here was so attentive to us, I felt like the man with big bucks! I had to change a reservation for a excursion 3 times, they got right on the phone took care of it no problem. The ladies up front we're great! The gentleman opening the door every time we came in late night great! A small... More 

Helpful?
Thank Vone D
1 review
4 of 5 stars Reviewed 4 days ago NEW

This is a simple hotel. Employees are nice. The dayshift 8-5ish employees were more very knowledgeable and helpful. Those hired for evening/nights must be the newer employees because they seemed to know a lot less about the area, where things were located, etc. Breakfast was simple but good. The bed was comfortable and the water pressure in the shower was... More 

Helpful?
Thank Julene R
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I were staying at a not so far mega resort and decided to extend our stay, so we were recommended this place by spearfishingtoday and was pleasantly surprised at superb hospitality. Booking was simple and safe with Elizabeth. Check-in was a breeze with Paula. And the rest of the staff made it feel so accomodating. It's right... More 

Helpful?
Thank eric l
Mildura
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

THIS HOTEL IS PERFECT for couples who want a boutique hotel That has plenty of class. The theme is love and peace and all the staff display this with their constant smile and helpfulness. Jocelyn and Monce in particular were great and nothing was too much for them. Rooms great with all that we needed. Quiet end of Playa but... More 

Helpful?
1 Thank Nik P
A TripAdvisor Member
5 of 5 stars Reviewed 2 weeks ago via mobile

Room large & nice, 3 showers (2 outdoor 👌) friendly helpful staff! Jocelyn was fantastic with authentic dining tips. Great included breakfast, very good security at night & porters. All made a pleasure to stay here, thank you!

Helpful?
Thank A TripAdvisor Member
New York City, New York
Level Contributor
55 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed June 23, 2016

We stayed here for 4 days in the month of June. The hotel is located on 5th ave, but it is at the end of 5th ave, so it is calm and quiet. All the beaches are 5-7 mins walk from the hotel (Including Mamita's beach club). The rooms were very clean and bathrooms had modern shower and all. They... More 

Helpful?
Thank I M
1 review
5 of 5 stars Reviewed June 22, 2016

Friendly staff who was always willing to answer questions. great location on 5th avenue and a easy walk to everything. great breakfast and a few blocks away from a comfortable beach club where they give you free passes

Helpful?
Thank Suzanne B
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 22, 2016

Had to change rooms twice as there was no hot water in either, so holiday did not begin well. When I moved to third room had an enjoyable time but for a hotel not able to provide hot water and maintenance men unable to fix it??? Even Cuba can provide hot water..

Helpful?
1 Thank disapointed745
London, United Kingdom
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 18, 2016

Playa del Carmen could be really noisy during night time but this Hotel was in a quite and peaceful area of 5a Avenida (the busiest street in Playa del Carmen). It was really cozy and staff was really friendly and helpful! They have been like guardian angels for us as we had many issues with a tour to Chichen Itza... More 

Helpful?
Thank Roberto S
Akumal, Mexico
Level Contributor
31 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
1 of 5 stars Reviewed May 16, 2016

Is a real shame that our experience is this hotel wasn´t good because the hotel it self is nice. To start the room smelled like humidity very bad. Second we had a friend over at night because we were going out and having a drink first in the room, well they did not allowed him in..... their explanation: because of... More 

Helpful?
1 Thank Daveedchefservice
hotelcasaticul, Gerente at Hotel Casa Ticul, responded to this review

We are very sorry that your experience was so unpleasant, is truly one of the policies is that visitors can not go to the rooms. Although it is possible to pass and wait or enjoyed in the hotel lobby. We do this for security to our guests. That rule is in all rooms for the knowledge of our guests. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Breakfast
  • Room Service
  • Free High Speed Internet ( WiFi )
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Concierge
  • Multilingual Staff
  • Room Service
  • Airport Transportation
  • Business Center with Internet Access
Official Description (provided by the hotel)
Sophisticated style with Mexican tradition - for adults only, this is a restful and exclusive hideaway in Playa del Carmen where tradition and modernity merge - making the ideal escape for couples looking for a romantic get-away. Casa Ticul is much more than just a hotel; it is a home away from home where our personalized service and warm atmosphere ensure a peaceful vacation. ... more   less 

Additional Information about Hotel Casa Ticul

Address: Quinta Avenida entre calle 38 y calle 40 Lote 8 | Zazil Ha, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $60 - $275 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Casa Ticul 3.5*
Number of rooms: 28
Reservation Options:
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Also Known As:
Casa Ticul Hotel
Hotel Casa Ticul Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#19 Romantic Hotel in Playa del Carmen
#42 Family Hotel in Playa del Carmen
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