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    Hacienda Tres Rios

    Carretera Cancun-Tulum, Km. 54, Playa del Carmen 77760, Mexico
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    Lowest prices for your stay
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    1 room, 2 adults, 0 children
     12 people are viewing this hotel
    $357
    $210
    SAVE $147
    $301
    $357
    Traveler (3668)
    Pool & Beach (843)
    Room & Suite (650)
    Overview
    • Excellent60%
    • Very good23%
    • Average9%
    • Poor4%
    • Terrible4%
    Travelers talk about
    “segway tour” (196 reviews)
    “nature park” (133 reviews)
    “the grill” (335 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness center
    Concierge
    Spa
    Wheelchair access
    Conference Facilities
    Dry Cleaning
    Kids Club
    Butler Service
    Housekeeping
    Babysitting
    Private Balcony
    4.5 Star Hotel
    All hotel details
    Deals
    Oct 29Oct 30
    |
    1 room, 2 adults, 0 children
    • Check booking site for details
      $210
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    • Check booking site for details
      $301
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    • Check booking site for details
      $357
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    View all 14 deals
    Write a Review
    Reviews (5,513)
    There are newer reviews for Hacienda Tres Rios
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    1,961 - 1,965 of 3,661 reviews

    Reviewed March 9, 2014

    This resort was a fantastic place to get away and unwind. The property was beautiful, calm, and relaxing. All the staff were very pleasant and helpful and ensured that we had a great experience. The rooms were very clean and private. Looking forward to going...More

    Thank ZachHeilman
    Reviewed March 9, 2014 via mobile

    Awful experience paying for 3rios and getting another hotel instead! They overbooked hacienda 3 rios and sent us to awful blue bay hotel which is right next to tres rios but infinitely lower in category. The worst experience of my life i would definitely like...More

    2  Thank worldtravelsince1984
    Response from DavidZCancun_Mexico, Manager at Hacienda Tres RiosResponded March 19, 2014

    Dear Guest: Thank you for your review. We regret to hear about your experience and would be more than happy to correct it. Overbooking is something we strive to avoid and have made changes in our systems since your stay to avoid it from reoccurring....More

    Reviewed March 8, 2014

    Once again I can't say enough about this property. now that Oscar is back the restaurants are amazing with the staff very attentive to all your needs I want to go out of the way to mention several of the staff. Sammy, gregorio(waiter), Mirsa (hostess),...More

    Thank cmor60
    Response from DavidZCancun_Mexico, Manager at Hacienda Tres RiosResponded March 14, 2014

    Dear Guest: Thank you for your nice comments. Our guest satisfaction is our main concern at Hacienda Tres Ríos and to read your comment inspires us to continue working hard to keep our quality and standards but most of all to continue providing the excellent...More

    Reviewed March 8, 2014

    Sammy is in charge of all the restaurants and its staff. There are over three eating venues. He is amazingly friendly and helpful.Most of his employees follow his lead. It is such a comfortable atmosphere in Tres Rios; you really are on vacation!More

    1  Thank Vermonter1949
    Response from DavidZCancun_Mexico, Manager at Hacienda Tres RiosResponded March 14, 2014

    Dear Guest: Thank your for sharing your experience at Hacienda Tres Ríos specially your nice words about our staff which inspire us to continue offering a great service with a great smile. Next time you visit us remember to take our Tequila Tasting and discover...More

    Reviewed March 8, 2014

    We had a great time at this beautiful resort! Special thanks to Monica and Julieta at the kids club for entertaining the kids. They didn't want to leave! Also, thanks to all the activities staff, especially Cha and Leonardo! We had great time participating in...More

    Thank RemiAnouk
    Response from DavidZCancun_Mexico, Manager at Hacienda Tres RiosResponded March 14, 2014

    Dear Guest: Thank you for your kind comments. We are glad to read you were able to enjoy our facilities and your kids had a great time at the Kids club. Our guest satisfaction is our main concern at Hacienda Tres Ríos and to read...More

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    About
    Awards & Recognition
    Travelers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Free Parking
    • Restaurant
    • Beachfront
    • Free Internet
    • Fitness Center with Gym / Workout Room
    • Breakfast included
    • Spa
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Airport Transportation
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Things to do
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Hot Tub
    • Spa
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • $176 - $680 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #35 Top resorts Hotel in Playa del Carmen
    • #38 Family Hotel in Playa del Carmen
    • #43 Luxury Hotel in Playa del Carmen
    • #45 Spa Hotel in Playa del Carmen
    • #47 On the Beach Hotel in Playa del Carmen
    • #48 Romantic Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 273
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Booking.com, Expedia, TravelUp, Hotels.com, Orbitz, Travelocity, Hotwire, Cheap Tickets, HotelsforEveryone, Cancelon, TripOnline SA, Evoline ltd and getaroom.com so you can book your Hacienda Tres Rios reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Hacienda Tres Rios Hotel Playa Del Carmen ,
    • Hacienda Tres Rios Riviera Maya/Playa Del Carmen, Mexico
    Add Photo Photos
    Traveler (3668)
    Pool & Beach (843)
    Room & Suite (650)
    Dining (287)
    Hotel & Grounds (2238)
    Family and Play Areas (71)
    Bathroom (21)
    Business Center & Event Rooms (6)
    Nearby
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    Ask a question
    Questions & Answers
    Mallory K
    October 11, 2017|
    Answer
    Response from jimincancun | Property representative |
    It is hard to predict the color of the water as it depends on recent rains and ocean currents. Keep watching the pictures that themselves. guests post on Tripadvisor for updated pictures
    0
    Votes
    pedoh
    October 10, 2017|
    Answer
    Response from jimincancun | Property representative |
    There are several ala carte restaurants and the dress code listed on the haciendatresrios website says dress-code "DRESS CODE: FORMAL; DRESS SHIRTS, LONG PANTS AND DRESS SHOES." This Tripadvisor website does not permit us... More
    1
    Vote
    southJerseyGuy
    September 27, 2017|
    AnswerShow all 2 answers
    Response from jimincancun | Property representative |
    Although there is a bar close, the hotel does not have a swim-up bar.
    0
    Votes
    Room Tips
    "We had adjoining rooms and that was very convenient and easy. Room service was excellent."
    Read review
    "Higher rooms have a better view of the property and the water."
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    "Rooms are very nice and quiet. Due to the growth of the trees many do not have visibility of the pools or..."
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    "Your best shot at an ocean view is the third or fourth floors."
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