We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Sponsored by:
10/29/2017 10/30/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Hacienda Tres Rios

    Carretera Cancun-Tulum, Km. 54, Playa del Carmen 77760, Mexico
    Save
    Lowest prices for your stay
    10/29/2017 10/30/2017
     17 people are viewing this hotel
    $357
    $210
    SAVE $147
    $301
    $357
    Traveler (3669)
    Pool & Beach (843)
    Room & Suite (650)
    Secrets Capri Riviera Cancun
    9,765 reviews
    #43 of 211 hotels in Playa del Carmen
     
    Fairmont Mayakoba
    4,133 reviews
    #9 of 211 hotels in Playa del Carmen
     
    Ocean Maya Royale
    6,709 reviews
    #49 of 211 hotels in Playa del Carmen
     
    Grand Velas Riviera Maya
    3,245 reviews
    #3 of 211 hotels in Playa del Carmen
     
    Overview
    • Excellent60%
    • Very good23%
    • Average9%
    • Poor4%
    • Terrible4%
    Travelers talk about
    “segway tour” (196 reviews)
    “nature park” (133 reviews)
    “the grill” (335 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness center
    Concierge
    Spa
    Wheelchair access
    Conference Facilities
    Dry Cleaning
    Kids Club
    Butler Service
    Housekeeping
    Babysitting
    Private Balcony
    4.5 Star Hotel
    All hotel details
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
    Secrets Capri Riviera Cancun
    9,765 reviews
    #43 of 211 hotels in Playa del Carmen
     
    Fairmont Mayakoba
    4,133 reviews
    #9 of 211 hotels in Playa del Carmen
     
    Ocean Maya Royale
    6,709 reviews
    #49 of 211 hotels in Playa del Carmen
     
    Grand Velas Riviera Maya
    3,245 reviews
    #3 of 211 hotels in Playa del Carmen
     
    Rooms
    Oct 29Oct 30
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 9 partner sites to see rooms from $210.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Playa del Carmen hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_IRG_RATE_VERIFICATION","IB_STREAMLINED_SELECTED_ROOM","IB_POST_BOOKING_LOGIN_US","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","MOB_BOOKING_EMAIL_AGREE_HIDE","CHILDREN_SEARCH","IB_EXPRESS_BOOK","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_PRICE_WINS_COPY","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","META_AIR","IB_REVIEW_BOOKING_BUTTON","IB_INLINE_ROOM_GRID","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_KIPLINGER_AWARD","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "a1bcad80b0a144929ff1eb969a5b0b2d", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":1022792,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[35081167],"additionalContentIds":[],"pollCount":0,"checkin":{"day":29,"month":10,"year":2017},"checkout":{"day":30,"month":10,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":210,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"a1bcad80b0a144929ff1eb969a5b0b2d","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":357,"lowestMetaPrice":210,"additionalPartner":false,"highestMetaPriceDisplay":357,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":357,"lowestMetaPrice":210,"highestMetaPriceDisplay":357,"hotelName":"Hacienda Tres Rios","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImExYmNhZDgwYjBhMTQ0OTI5ZmYxZWI5NjlhNWIwYjJkIiwiQUlLIjoiNTlmMmM5MDEyZWRjNDJjZDkxYTg4ZTFmNmI4ZjgzM2EifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "10/29/2017", "checkOut": "10/30/2017", "lowestPrice": "$210", "hasDates": true, "hacComplete": true, "contentIdMappings": {"54088378":"TravelocityEWS","79464762":"CheapTicketsEWS","78912339":"OrbitzEWS","35081167":"BookingCom","109264043":"HotelsCom2IB","65714853":"Hotwire"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","moduleList":["handlers","tracking"],"template":"ibex_room_grid_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","moduleList":["handler"],"template":"ibex_mismatch_message__widget","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","moduleList":[],"template":"ibex_room_grid_row_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Reviews (5,521)
    There are newer reviews for Hacienda Tres Rios
    See the most recent reviews
    Traveler rating
    Traveler type
    Time of year
    Language
    • More languages

    1,431 - 1,435 of 3,664 reviews

    Reviewed March 9, 2015

    My wife and I love this place. I have a very restricted diet, and their staff made every effort to accommodate me. Arely, our coffee shop sweetheart personalized every coffee with lovely art. Donavan, our front desk concierge was so helpful and always smiling. A...More

    1  Thank Sarah G
    Reviewed March 8, 2015

    This is a lovely place to visit and so close to many side trips. The employees are wonderful and bend over backwards to make you happy.. At least they did us.. The young lady Veronica Food and Beverage was always getting us set up for...More

    Thank Karen W
    Reviewed March 8, 2015

    My wife and I did not intend on going for the All-Inclusive but were glad we did. Even though we don't drink alcohol we felt we got our money's worth. Some of the meals were a little disappointing in quality but we did find perfectly...More

    1  Thank bullangel
    Reviewed March 8, 2015

    We discovered Hacienda Tres Rios from a co-worker that has been coming for several years and has a timeshare. After raising three wonderful kids and finally getting them all through college it was time for us to go away for a week for total relaxation....More

    2  Thank Tom G
    Reviewed March 8, 2015 via mobile

    At first look the resort is quite lovely and the rooms are spacious and well appointed. Things go down hill from there. We were awoken at 5:30 am with the first of many carts rolling past our room. Then the backup warnings from large trucks...More

    2  Thank Tgieptner
    Secrets Capri Riviera Cancun
    9,765 reviews
    #43 of 211 hotels in Playa del Carmen
     
    Fairmont Mayakoba
    4,133 reviews
    #9 of 211 hotels in Playa del Carmen
     
    Ocean Maya Royale
    6,709 reviews
    #49 of 211 hotels in Playa del Carmen
     
    Grand Velas Riviera Maya
    3,245 reviews
    #3 of 211 hotels in Playa del Carmen
     
    About
    Awards & Recognition
    Travelers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Free Parking
    • Restaurant
    • Beachfront
    • Free Internet
    • Fitness Center with Gym / Workout Room
    • Breakfast included
    • Spa
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Airport Transportation
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Things to do
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Hot Tub
    • Spa
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • $160 - $696 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #35 Top resorts Hotel in Playa del Carmen
    • #38 Family Hotel in Playa del Carmen
    • #43 Luxury Hotel in Playa del Carmen
    • #45 Spa Hotel in Playa del Carmen
    • #47 On the Beach Hotel in Playa del Carmen
    • #48 Romantic Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 273
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Booking.com, Expedia, Hotels.com, TravelUp, Orbitz, Travelocity, Hotwire, HotelsforEveryone, Cheap Tickets, TripOnline SA, Evoline ltd, Cancelon and getaroom.com so you can book your Hacienda Tres Rios reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Hacienda Tres Rios Hotel Playa Del Carmen ,
    • Hacienda Tres Rios Riviera Maya/Playa Del Carmen, Mexico
    Add Photo Photos
    Traveler (3669)
    Pool & Beach (843)
    Room & Suite (650)
    Dining (287)
    Hotel & Grounds (2239)
    Family and Play Areas (71)
    Bathroom (21)
    Business Center & Event Rooms (6)
    Nearby
    Secrets Capri Riviera Cancun
    9,765 reviews
    .73 miles away
     
    Grand Velas Riviera Maya
    3,245 reviews
    2.32 miles away
     
    Ocean Maya Royale
    6,709 reviews
    .58 miles away
     
    Fairmont Mayakoba
    4,133 reviews
    1.68 miles away
     
    Nearby Restaurants
    hacienda amarte maroma
    27 reviews
    .75 miles away
    Saffron
    277 reviews
    1.97 miles away
    Coco's Cabanas
    171 reviews
    3.18 miles away
    El Puerto
    132 reviews
    1.77 miles away
    Nearby Attractions
    Delphinus Riviera Maya
    813 reviews
    3.27 miles away
    Tres Rios Ecopark
    191 reviews
    .01 miles away
    El Caracol
    28 reviews
    1.20 miles away
    Muyil
    260 reviews
    .75 miles away
    Ask a question
    Questions & Answers
    Mallory K
    October 11, 2017|
    Answer
    Response from jimincancun | Property representative |
    It is hard to predict the color of the water as it depends on recent rains and ocean currents. Keep watching the pictures that themselves. guests post on Tripadvisor for updated pictures
    0
    Votes
    pedoh
    October 10, 2017|
    Answer
    Response from jimincancun | Property representative |
    There are several ala carte restaurants and the dress code listed on the haciendatresrios website says dress-code "DRESS CODE: FORMAL; DRESS SHIRTS, LONG PANTS AND DRESS SHOES." This Tripadvisor website does not permit us... More
    1
    Vote
    southJerseyGuy
    September 27, 2017|
    AnswerShow all 2 answers
    Response from jimincancun | Property representative |
    Although there is a bar close, the hotel does not have a swim-up bar.
    0
    Votes
    Room Tips
    "We had adjoining rooms and that was very convenient and easy. Room service was excellent."
    Read review
    "Higher rooms have a better view of the property and the water."
    Read review
    "Rooms are very nice and quiet. Due to the growth of the trees many do not have visibility of the pools or..."
    Read review
    "Your best shot at an ocean view is the third or fourth floors."
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing