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Hacienda Tres Rios Resort & Nature Park
11,187 reviews
#72 of 316 Hotels in Playa del Carmen
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Carretera Cancun-Tulum, Km. 54, Playa del Carmen 77760 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
18 people are viewing this hotel
$316
Free cancellation until 06/12/22
$316
Free cancellation until 06/12/22
$316
$171
Free cancellation until 06/11/22
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Full view
Room & Suite (844)
Dining (557)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
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Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#72 of 316 hotels in Playa del Carmen
Location
Cleanliness
Service
Value
Hacienda Tres Ríos is an environmentally responsible luxury resort that offers exclusive access to the Tres Ríos Nature Park in the Riviera Maya and a very complete All Inclusive Plan. Architecturally acclaimed accommodations, fine dining, and world-class spa services are integrated with breathtaking experiences in Tres Ríos Nature Park. Guests can tour mangrove forests, swim, snorkel, and kayak along winding rivers, or simply unwind on the resort’s tranquil beaches.
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Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Bicycle rental
Babysitting
Parking
Wifi
Hot tub
Pool / beach towels
Pool with view
Adult pool
Outdoor pool
Fitness / spa locker rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Poolside bar
Diving
Game room
Mini golf
Aerobics
Bicycle tours
Entertainment staff
Evening entertainment
Fishing
Karaoke
Table tennis
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Airport transportation
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
Butler service
24-hour front desk
Laundry service
Ironing service
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Room features
Private beach
Additional bathroom
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Flatscreen TV
VIP room facilities
Iron
Wake-up service / alarm clock
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Quiet
Languages Spoken
English, Spanish
Location
Full view
Contact
Carretera Cancun-Tulum, Km. 54, Playa del Carmen 77760 Mexico
Name/address in local language
Getting there
Rental CarsSee rental cars from $9/day
11187Reviews443Q+A100Room tips
Reviews
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Popular mentions
Roberto & Hector in guided tours are the best! The beach is better than in the past. Service was in restaurants was good. Check-in seemed faster than before and check-out was a breeze. Rooms are very clean & spacious with a few hiccups with the shower & safe.
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Review collected in partnership with this hotel
Date of stay: January 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Not hoiti toiti. Just a solid quality clean and wonderful natural spot for a vacation I'll never forget. Got the all inclusive member package with food, it was nice to put away the wallet.and not think about.anything.
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Review collected in partnership with this hotel
Date of stay: January 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
We all might have different expectations and to be honest this is one of the best resorts we have visited. So many on-site activities to do loved the kayaking as well the cenotes. Room quality a 10 out of 10 room service maintenance really good. Very friendly staff and cleanliness of the resort. Some staff can be rude but mainly most of them are respectful. Thank you to Samuel very nice and making sure I was always okay , The chef from Hacienda Grill, Gio, Carlos, and Morning shift worker from The coffe shop always attendant and making sure you enjoy your stay.
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Date of stay: January 2022Trip type: Traveled with family
Helpful
I went with my wife, 21 year old son and 19 year old daughter. The trip was great! The staff was very friendly and had great activities to do. Special thanks to Roberto, Hector, Betty, Miguel, And Anna who did a great job and were extremely kind, courteous and funny during the bike tour, kayaking, snorkeling and games at the pool! Also a special thanks to Constantine at the Hacienda Grill and Caesar at the pool bar who makes the best drinks around! Note to other travelers, stay away from the timeshare presentations, it was twice as long as advertised and a huge waste of an otherwise beautiful day. There is a lot of pressure for travelers to attend the presentation, and while we were compensated nicely with spa credits, it took about 3.5 hours and seemed to be a rip off had we fell for it. Other than that presentation, it was a great trip, and I would recommend this resort, the people are friendly and great to be around!…
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Date of stay: January 2022Trip type: Traveled with family
Helpful
We have been members since the property opened - Sunset Lagoon before that. We have been coming almost every year, and as usual we met guests that we had met before. Small and intimate, yet extremely professional. Excellent staff that remembers you by name and goes the extra mile to see that you are happy.
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Review collected in partnership with this hotel
Date of stay: January 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
PRICE RANGE
$183 - $407 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hacienda tres rios hotel playa del carmen
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaPlaya del Carmen
NUMBER OF ROOMS
255
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Claim Your Listing Frequently Asked Questions about Hacienda Tres Ríos Resort & Nature Park
Which popular attractions are close to Hacienda Tres Ríos Resort & Nature Park?
Nearby attractions include Playa Punta Esmeralda (4.8 miles), Punta Venado Bike Park (5.0 miles), and Kravans Transportacion y Logistica (4.9 miles).
What are some of the property amenities at Hacienda Tres Ríos Resort & Nature Park?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
What food & drink options are available at Hacienda Tres Ríos Resort & Nature Park?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Hacienda Tres Ríos Resort & Nature Park?
Yes, free parking is available to guests.
What are some restaurants close to Hacienda Tres Ríos Resort & Nature Park?
Conveniently located restaurants include Taquería Los Compas, MVNGATA Beach Club & Rooftop, and Coco's Cabanas.
Are there opportunities to exercise at Hacienda Tres Ríos Resort & Nature Park?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Hacienda Tres Ríos Resort & Nature Park have airport transportation?
Yes, Hacienda Tres Ríos Resort & Nature Park offers airport transportation for guests. We recommend calling ahead to confirm details.
Does Hacienda Tres Ríos Resort & Nature Park offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hacienda Tres Ríos Resort & Nature Park?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Hacienda Tres Ríos Resort & Nature Park?
Many travelers enjoy visiting Zona Arqueológica Playa del Carmen (7.5 miles).
Does Hacienda Tres Ríos Resort & Nature Park have any great views?
Yes, guests often enjoy the harbor view available here.