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2/14/2018 2/15/2018
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    Hacienda Tres Rios

    Carretera Cancun-Tulum, Km. 54, Playa del Carmen 77760, Mexico
    011 52 18009866940
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    2/14/2018 2/15/2018
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    $1,025
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    Traveler (3823)
    Pool & Beach (873)
    Room & Suite (659)
    Overview
    • Excellent60%
    • Very good23%
    • Average9%
    • Poor4%
    • Terrible4%
    Travelers talk about
    “segway tour” (208 reviews)
    “nature park” (136 reviews)
    “the grill” (341 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness center
    Concierge
    Spa
    Wheelchair access
    Conference Facilities
    Dry Cleaning
    Kids Club
    Butler Service
    Housekeeping
    Babysitting
    Private Balcony
    4.5 Star Hotel
    All hotel details
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    Rooms
    Feb 14Feb 15
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    1 room, 2 adults, 0 children
    Standard Room

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    Write a ReviewReviews (5,871)
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    1 - 5 of 3,886 reviews

    Reviewed yesterday via mobile

    We had an amazing time at Hacienda Tres Rios. We enjoyed the resort and the activities such as the Senses Adventure, Snorkling down the river, the sushi workshop , the fruit carvings, Mayan Show, Michael Jackson Show, Mexican Fiesta, a ride to Playa Del Carmen,...More

    Thank Alma C
    Reviewed yesterday

    We've been "Members" since 2008, having purchased into Tres Rios the fall they were finishing building it. We have sent multiple families to the resort on our "coporate weeks', and everyone has enjoyed it...that is, until last year, when Sunset sent an e-mail to us...More

    1  Thank Robert K
    Reviewed yesterday

    We had a wonderful week at the hacienda Tres Rios, resort. The tour guides that took us on the bike rides, the segways, and kayak trips, and did the pool side games and music were awesome! This resort is sure lucky to have good help...More

    Thank 639sparkle
    Reviewed yesterday via mobile

    The excursion guides made our trip the funnest part of my trip! Christian guided us through the river kayak trip with great humor! Jonathan Melo made the bike excursion both fun and informative catering the tour to our interest! My experience with these excursions kept...More

    Thank STorres305
    Reviewed yesterday

    We stayed at this resort many times and it’s like a second home from home! Location is great, food and service is very good and the grounds are beautiful. Nightly entertainment is not so great, but we don’t care about that.

    Review collected in partnership with this hotel
    Thank Franz F
    About
    Awards & Recognition
    Travelers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Free Parking
    • Restaurant
    • Beachfront
    • Free Internet
    • Fitness Center with Gym / Workout Room
    • Breakfast included
    • Spa
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Airport Transportation
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Things to do
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Hot Tub
    • Spa
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • $251 - $640 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #28 Family Hotel in Playa del Carmen
    • #35 Top resorts Hotel in Playa del Carmen
    • #44 Luxury Hotel in Playa del Carmen
    • #47 Spa Hotel in Playa del Carmen
    • #48 On the Beach Hotel in Playa del Carmen
    • #48 Romantic Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 273
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Booking.com, Expedia, Orbitz, TravelUp, Agoda, Priceline, Travelocity, getaroom.com, Cancelon, TripOnline SA and HotelQuickly so you can book your Hacienda Tres Rios reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Hacienda Tres Rios Hotel Playa Del Carmen ,
    • Hacienda Tres Rios Riviera Maya/Playa Del Carmen, Mexico
    Add Photo Photos
    Traveler (3823)
    Pool & Beach (873)
    Room & Suite (659)
    Dining (291)
    Hotel & Grounds (2343)
    Family and Play Areas (76)
    Bathroom (22)
    Business Center & Event Rooms (7)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    146natalie
    January 19, 2018|
    Answer
    Response from jimincancun | Property representative |
    Kids from 8-10 are welcome for the Kayack, snorkel and Segway tours. All of the bikes are the same standard size so if they don't have a problem with the height of the bike, there is no problem.
    0
    Votes
    Annie G
    January 11, 2018|
    Answer
    Response from jimincancun | Property representative |
    This tripadvisor website does not permit us to put contact information. Most of the information is on the haciendatresrios website and you can also contact us through the Facebook page for specific questions.
    0
    Votes
    AddictedTraveler123
    January 11, 2018|
    AnswerShow all 2 answers
    Response from jimincancun | Property representative |
    About 5 miles
    0
    Votes
    Room Tips
    "Rooms are beautiful!!"
    Read review
    "None all very well"
    Read review
    "First room had water damage which was causing health problems, but front desk quickly solved the situation..."
    Read review
    "Corner suite that I had had 2 terraces, king bed and coach... massive bathroom, clean and very quiet!"
    Read review
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