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Hotel Hacienda Merida

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#8 of 97 Hotels in Merida
Certificate of Excellence
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Hotel Hacienda Merida
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397 Reviews from our TripAdvisor Community

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Showing 265: English reviews
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 1 week ago

Hotel Hacienda was a great place to stay in Merida. It's a calm oasis in the big city! The bed was super comfy, they had air conditioning, and a nice pool. The staff was also incredibly kind and helpful - they arranged taxis for us a couple of times, provided complimentary coffee, and gave us a map of the city... More 

Helpful?
Thank Catherine B
Level Contributor
8 reviews
5 of 5 stars Reviewed July 1, 2016 via mobile

Great place to stay. Everyone was very accommodating especially Albert the general manager. The hotel is centrally located midway between Plaza Grande and Paseo de Montejo which are the two main attractions in Merida. Highly recommended.

Helpful?
Thank H H
Level Contributor
53 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed June 7, 2016

As a former Travel Executive of 27 years, I was amazingly pleased at the hospitality, comfort and absolute great value of Hacienda Merida Hotel. Alberto, Jose and the others made my stay truly wonderful. The Master Suite with the veranda that you see overlooking the pool on the second floor is IT!!!!! Location is great - within walking distance to... More 

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Thank Ricky O
Cleveland, Ohio
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 4, 2016 via mobile

My wife and I stayed at Hacienda over US Memorial Day Weekend, 2016. I'm not sure, in net, that I've ever had a better overall hotel experience. We arrived prior to check-in time. The guys were so nice, not even rolling their eyes or anything, but immediately just took us to our room (not acting like they were doing us... More 

Helpful?
Thank Dan M
Sunbury, Australia
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 29, 2016

We stayed 3 nights here and thoroughly enjoyed our stay. The staff are the greatest asset of the Hotel...nothing was too much bother. So welcoming and friendly full of information. When the internet wasn't working in our room they quickly got me a chair in reception and got me connected...even offering to get me a water or coffee. Breakfast was... More 

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Thank sheryl02
Christchurch, United Kingdom
Level Contributor
64 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed May 18, 2016

Although there was a bit of a mix up with our booking for the first night the hotel staff were very apologetic and helpful and put us in a much better room for the second night. The hotel is small on two floors only and has a small swimming pool which is very welcoming after the heat of the day.... More 

Helpful?
Thank grumpy76
Bern, Switzerland
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed May 11, 2016

Was really a great stay at the Hacienda. Charming people with a good feeling for travellers. Very helpful. Answering every question and were able to give great advice. We loved the silence of the Hacienda. A small but delicious breakfast was the perfect start to explore Merida and its sourroundings.

Helpful?
Thank james9954
Rancho Palos Verdes, California
Level Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed May 9, 2016

The Good - Very nice property; very friendly staff; interesting international guests. The Great - Location, Location, Location - very easy walking distance to Plaza Santa Lucia (good restaurants & a wonderful boutique clothing store); to the main Colonial Plaza; to Paseo Montejo. The Disappointment - the AC in our room loudly leaked water continuously -- at a pretty fast... More 

Helpful?
Thank Charles B
San Diego, California
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 6, 2016 via mobile

I had the 2nd floor room with the balcony overlooking the pool-fantastic, very large room with large bathroom. The hotel is beautiful and the staff is friendly and helpful. Decent breakfast. I had a little trouble at the end when they had a bus ticket delivered to the hotel for me and gave me the receipt but not the actual... More 

Helpful?
Thank Wanderlust20002014
Salzburg, Austria
Level Contributor
74 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed May 3, 2016

We stayed here on our recent trip to Merida for two nights but wished we had had the time to stay longer. We absolutely loved it so much that we concluded our stay at the Hotel Hacienda Merida was actually more romantic than the time we spent in Tulum in a fancy beach front hotel. The staff was so friendly... More 

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1 Thank RealTravelPro
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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Free Parking
Things to do
  • Pool
  • Bar/Lounge
Room types
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Multilingual Staff
  • Room Service
  • Free Parking
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Located in the heart of the charming center of the city, Hotel Hacienda Merida is the ultimate high class boutique hotel and self-contained destination. It is an amazing haven of relaxation in the middle of one of Mexico's most vibrant cities. Discover exceptional history, great entertainment, rich culture, while enjoying the peacefulness of this colonial historical monument dating back to 1840. ... more   less 

Additional Information about Hotel Hacienda Merida

Address: Calle 62 No. 439 Por 51 Y 53 | Centro, Merida 97000, Mexico
Location: Mexico > Yucatan Peninsula > Yucatan > Merida
Price Range: $91 - $158 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Hacienda Merida 4*
Number of rooms: 8
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Hotel Style:
#5 Romantic Hotel in Merida
#5 Luxury Hotel in Merida
#11 Family Hotel in Merida
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